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Constant Connection Program <br />LucityAM Technical Support and Software Maintenance <br />EVENTS <br />• Lucity Annual Conference & Training (ACT) <br />— Each fall at locations across the US <br />— Includes pre -conference training workshops, conference breakout training sessions, <br />customer success stories, group discussions, Lucity presentations and more <br />• Lucity Regional User Group (RUG) meetings <br />— Each spring at locations across the US (hosted by Lucity clients) <br />— Single -day gatherings that typically include customer success stories and Lucity <br />presentations (including in-depth reviews of most recent LucityAM releases) <br />• Lucity "Univercity" training workshops <br />— Specialized topics <br />Page 2 <br />28 <br />