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City of Tukwila <br />Allan Ekberg, Mayor <br />INFORMATIONAL MEMORANDUM <br />TO: Finance Committee <br />FROM: Joseph Todd (TIS) <br />BY: Joseph Todd &•Joel Bush <br />CC: Mayor Ekberg <br />DATE: July 05, 2018 <br />SUBJECT: Gartner Contract <br />ISSUE <br />Technology and Innovation Services would benefit by leveraging the capability of <br />an information technology advisory service to provide: vendor research, contract <br />review and analysis, benchmarking, advisory, and professional development to <br />support the long-term strategy and execution of the City of Tukwila's Digital <br />Transformation. <br />BACKGROUND <br />Technology and Innovation Services is seeking unbiased external guidance to help <br />make contextualized decisions on TIS long term strategy and critical initiatives. This <br />includes: <br />• Mitigating product decision risk by leveraging vendor research to ensure we <br />select the right partners, products, terms, and pricing. <br />• Using industry and government wide best practices to improve and accelerate <br />change in the organization. <br />• Networking with qualified peers who can help uncover innovative approaches to <br />complex issues. <br />• Leveraging a single source of knowledge and insight focused on City and <br />department level IT challenges and service delivery in their context. <br />• Utilizing the shared knowledge of a community of technology advisors that are <br />focused on the deployment and execution of IT in government and private <br />industry. <br />DISCUSSION <br />Technology Innovation Services researched 4 information technology advisory firms <br />which included: Gartner, Inc., Info -Tech Research Group, Forrester, and Tech Target. <br />After reviewing the listed services, TIS selected Gartner due to the robustness of its <br />research and advisory service, ability to do contract and best practice review, and <br />1 <br />