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Division Director and/or the FBO Division Director, it shall be referred to the City Mayor <br />and the Director of the King County Department of Natural Resources and Parks (DNRP) <br />and/or the Director of the Finance and Business Operations Division of the Department <br />of Executive Services, as applicable to the specific issue. This provision shall not be <br />construed as prohibiting King County or Tukwila from seeking interpretation or <br />enforcement of the terms of this Agreement, or relief or remedy from a breach of the <br />terms of this Agreement, in law or in equity. <br />III. Description of Services <br />Services to be provided are as follows: <br />A. Maintaining and updating the ratepayer database containing information needed to <br />determine the appropriate annual SWM service charge for each Tukwila account, <br />including changes to property and/or property owner characteristics. WLRD <br />automatically receives notifications of new residential parcels and parcel type changes, <br />such as residential parcels changing to commercial parcels or condominiums, but no <br />other information related to parcel or parcel characteristic changes. <br />B. Incorporating into the database any changes in the City's SWM service charge rate <br />structure, subject to IV.B.2 below. <br />C. Providing customer service to address questions and issues from City representatives <br />and ratepayers related to the City's SWM service charge. <br />D. Billing of the City's annual SWM service charge to property owners. The charge shall be <br />included on the annual King County Property Tax Statement, which will be sent in the <br />manner established by state law and county ordinance. <br />E. Collecting and transferring to the City receipts from the SWM service charge billings. <br />Receipts will be transferred each business day. <br />F. King County will also include any delinquent SWM service charges on the annual King <br />County Property Tax Statement and attempt to collect any delinquent SWM service <br />charges for 10 years before referring any uncollectable charges back to the City for <br />disposition. <br />G. Providing reports on amounts collected, prior year delinquencies, and SWM account <br />characteristics as may be provided and/or requested by the City. <br />2 <br />48 <br />