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Department Detail
<br /> Staffing and Expenditure by Program
<br /> PERCENT
<br /> PROGRAMS FTE BUDGET CHANGE
<br /> 2019 2020 2019-20
<br /> End-User Infrastructure Service 0.50 223,709 227,131 1.5%
<br /> GIS Services 0.65 198,422 201,402 1.5%
<br /> Mobility Services 0.46 188,424 191,239 1.5%
<br /> Business System Management and Support 0.76 178,575 180,248 0.9%
<br /> Service Desk 0.98 129,800 133,472 2.8%
<br /> Tier/Tier 2 Helpdesk-Vitalyst 0.00 152,523 152,523
<br /> Justice Center 0.90 133,447 138,792 4.0%
<br /> Research&Development: New Technologies 0.76 126,725 131,208 3.5%
<br /> Transition to Cloud 0.78 126,361 131,102 3.8%
<br /> Business Application Services 0.63 114,576 118,520 3.4%
<br /> Network Infrastruture Services 0.54 104,256 108,453 4.0%
<br /> Vendor Management 0.55 91,043 94,423 3.7%
<br /> Emergency Application Services 0.53 75,469 79,088 4.8%
<br /> Business Analysis: Integrations Support, Professional Services, Technical Consultation 0.40 72,584 75,395 3.9%
<br /> Traffic Camera Server Infrastructure 0.47 65,445 68,521 4.7%
<br /> Office 365 Training 0.10 36,509 36,982 1.3%
<br /> Training(TIS Professional Development) 0.00 12,856 12,856
<br /> Travel 0.00 12,356 12,356
<br /> Office Equipment/Leases 0.00 856 856
<br /> PROGRAM TOTALS 9.00 2,043,933 2,094,564 2.5%
<br /> *Pnbrity Based Budgeting was implemented beginning with the 2019-2020 biennium budget.
<br /> Therefore;no historical data is available.
<br /> Program Descriptions
<br /> End-User Infrastructure Service: End-user hardware services; laptops, desk phones, PC, point of sale,
<br /> first responder (rugged tablets and cameras).
<br /> GIS Services: Enterprise GIS Application and Service support including emergency services.
<br /> Mobility Services: Cell phones, in-car wireless, virtual private networks, iPads, loT (internet of things
<br /> connected smart devices)
<br /> Business System Management and Support: Maintaining and supporting enterprise application relational
<br /> databases to ensure integrity of application data.
<br /> Service Desk: Advanced Troubleshooting, Device Provisioning and Service Fulfilments.
<br /> Tier/Tier 2 Helpdesk-Vitalyst: Tier 1/2 support and triage (Basic IT support and Training).
<br /> Justice Center: Materials for technology build-out
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