COPCAB 2021-09-09 Minutes - Laserfiche WebLink

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✓ All agencies are in the same boat. Kent is down 1/3 of their force. They have converted to a 12 - hour schedule, and their pay is up 16%. Port of Seattle has higher pay. ✓ The question is if we can pay over and above. The current document says we are to pay the average. ✓ It is hard to have enough to keep patrol staffed. This reduces proactivity and causes officers to resort to reactivity. ✓ We may have to dissolve some specialty units — traffic, narcotics, CPT, etc. ✓ Non-commissioned Police Support Officer — PSO position is vacant. It is not deeply needed right now because in-house court is not being held. They will continue with video trials for the near future. Poor design of the new Justice Center requires two PSOs for hand-off of those on trial. The department is using the money from the PSO position and converting it to a Community Engagement position. This will be posted in the next couple of weeks. o Support ✓ Officers are burnt out. The department has been focusing on officer wellness. They had a seminar where they asked for ideas from the officers. Some ideas offered included an in-house counselor and a therapy dog. ✓ How can COPCAB help support? Cookies? Notes of appreciation? What else can we do or help organize? • Community Survey: o The survey was published last month. Three weeks of results are in, with 35 responses posted. o A problem with the survey system is that when results are published, the response grids don't coordinate the questions with the answers given. Names and phone numbers need to be connected to those requesting follow-up as well. o Most responses were from reporting parties. No responses came in from suspects. Are the cards being given to all? o The department is changing the business cards of officers to have the link to the survey on them rather than on a separate card. o Six respondents requested callbacks. The department is working on the logistics of doing that. • SPIDR Tech Platform o This is a digitized customer service platform that is automated. o It sends out case information to victims as their case is updated. Crime victims get emails when updates happen, next steps are coming up, etc. o This platform can be tied to the survey as well so that the survey is automatically sent out to all who have an active case. o Kent PD is using it and love it. o Tukwila PD will do a pilot year using savings. This will save employee time in the future and should pay for itself. o TPD will run the current survey until they know SPIDR Tech is working properly. o There will need to be a system to make sure that people know to expect these emails and don't think of them as SPAM. • Other topics: o Recruiting ✓ Member asked how recruiting is done —job fairs? ✓ Job fairs are not as beneficial as other options. ✓ The department is setting up targeted recruiting in many areas. 15005 Tukwila International Blvd. Tukwila, WA 98188 • Phone (206) 433-1808 • Records Fax (206) 244-6181 Invest. Fax (206) 431-3688