HomeMy WebLinkAboutFS 2010-05-18 Item 2D - Report - 2010 1st Quarter Report: CitywideCITY COUNCIL
City of Tukwila
During the February 22, 2010, Committee of the Whole, the City Council implemented a police /procedure
relating to tracking of Council goals, initiative and /or projects. It was determined that Council will review
the status of such items quarterly at a Committee of the Whole meeting.
At the same meeting, there was consensus to begin review of Council goals at the end of second quarter;
therefore, a majority of the goals below do not include a status update.
BUDGET PROGRAM GOALS:
FIRST QUARTER REPORT TO COUNCIL
January 1 March 31, 2010
Prepared for Finance Safety Committee
Jim Haggerton, Mayor
1. Seek out opportunities for Councilmembers to further their knowledge, experience and awareness of
the different cultures represented within the Tukwila community: Assigned to Community Affairs
Parks Committee for implementation and /or follow -up.
2. Support programs and services that provide a sense of stability. community and unity throuahout
Tukwila's residential neiahborhoods: Assigned to Community Affairs Parks Committee for
implementation and/or follow -up. Councilmembers continue to sponsor a monthly Coffee Chat
in the Tukwila community.
3. Work together in cooperation with nearby cities to address common problems in the Hiahway 99
corridor and Military Road: Assigned to Finance Safety Committee for implementation and/or
follow -up. Council staff is working on scheduling a joint small group meeting between the two
city councils to take place during the second quarter.
4. Provide legislative support and encouraaement to Tukwila residents livina in rental communities
through programs that hold owners and /or property manaaers accountable for providina safe places
to live through the implementation of a rental licensina program: Assigned to Community Affairs
Parks Committee for implementation and /or follow -up. Tukwila Councilmembers actively
opposed SB 6459 during the first quarter. This proposed legislation provides for limitations on
rental housing inspections. Department of Community Development staff continues to move
forward with developing a rental housing licensing program for Tukwila.
5. Approve and implement standard operatina procedures for the Council. Review and update
procedures on a reaular basis: Not currently assigned to a specific committee; monitored by the
Council President and Legislative Analyst. The Council implemented two policies for
incorporation into the standard operating procedure manual during the first quarter (Tracking
of Council Goals and Distribution of Information).
6. Support the implementation of City endorsed programs (i.e. Walk Roll Plan, Fire Master Plan. Parks
Recreation Open Space Plan) throuah policy related decisions not associated with direct oroaram
funding: Assigned to Community Affairs Parks Committee for implementation and /or follow
up.
7. Ensure a commitment to continued human services fundina in relation to the cost of livina through
consistent review of reaional, state and federal budaets affectina human services proarams and
services: Assigned to Community Affairs Parks and Finance Safety Committees for
implementation and /or follow -up. This item will be scheduled for Committee review as budget
reviews deem appropriate.
8. Study the feasibility and implementation of televised City Council meetinas: Assigned to Utilities
Committee for implementation and /or follow -up.
9. Continue to foster relationships within local, reaional and state entities that encourage opportunities
for ioint partnership and outreach: Assigned to Utilities Committee for implementation and /or
follow -up. Councilmembers serve as representatives and alternates on local, regional and
state boards, committees and commissions including but not limited to: SCATBd, SKEDI,
2010 First Quarter Report
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Page 2
WRIA 9, AHAB, Suburban Cities Association, Association of Washington Cities, Highline
Forum and Cascade Water Alliance.
10. Formulate an Adopt -a- Neighborhood program that will provide Councilmembers the opportunity to
become more familiar with the changing faces of communities and neighborhoods throuahout the
City: Assigned to Community Affairs Parks Committee for implementation and /or follow -up.
11. Research the viability of sponsorina a City -wide Citizens' Academy: Assigned to Community
Affairs Parks and Finance Safety Committees implementation and /or follow -up.
12. Establish a process to provide updates to Council on issues that are brouaht forward at Council
meetinas during citizen comment opportunities: Assigned to Transportation Committee for
implementation and /or follow -up. During the first quarter, this item was re- assigned to City
Administration for completion. City and Council staff as well as the Council President worked
towards formulating an efficient process to update Council of such items.
MAYOR'S OFFICE
BUDGET PROGRAM GOALS:
1. Continue Mayor's involvement in regional efforts including but not limited to Cascade Water Alliance,
Valley Communications. WRIA 9 Forum. Kina County Flood Control District, Association of
Washington Cities, National Leaaue of Cities and Suburban Cities Association: Participated in
discussions with the Flood control District focusing on budget issues, primarily dealing with
the Howard Hanson Dam response, including reallocation of $8.4 million in their approved
capital budget to make funding available for the levee raising efforts and easement
reimbursement for Wells Fargo and Lily Pointe.
2. Work toward redevelopment of the Tukwila International Boulevard area between the Tukwila Village
site and the Sound Transit Liaht Rail Station: Ongoing.
3. Move forward on a pedestrian friendly development connecting the Sounder Commuter Rail station
and the Tukwila Urban Center: Completion of type, size and location study for pedestrian bridge
is on hold, pending determination of potential funding sources.
4. Move Tukwila Villaae Development forward to construction and completion: Put demolition of
restaurant building on hold due to budget. Held preliminary discussions with catering
business to occupy the space on short term.
5. Continue oversight of Tukwila South development efforts and Southcenter Parkway extension project:
Ongoing.
6. Continue efforts to secure Federal appropriations in support of key projects, including, but not limited
to Strander Boulevard Extension: Participated in meetings in support of the City of Renton for
their Strander Boulevard Extension project. Met with the Boeing Company, Sound Transit and
the Freight Mobility Board.
7. Lead efforts to increase efficiency of City staff and to provide superior services to our citizens.
through technoloav and streamlined processes, in a cost effective manner: Technology efficiencies
recently put in place: cashiering /POS at Finance and City Clerk; credit card acceptance at
Finance, City Clerk, Fire, DCD; Human Resources moved from ABRA to Eden in order to share
data elements; MS Streets and Trips at Tourism to print maps for visitors; consolidation of
many of the major databases onto one server (tukSQL) for ease of maintenance and economy
of scale.
8. Continue efforts to improve communications between the City and City residents, business
community members. and visitors: Talks continue between City Administration and Sound Press
(Reporter Newspapers) to initiate a Tukwila Community Newspaper. Representatives have
been actively contacting Tukwila businesses to gauge potential advertisement revenue.
Sound Press will make the determination to go forward or not based upon the business
response, which has thus far been favorable. The Tukwila School District has expressed their
interest, along with the City, to participate in this potential new communications channel.
2010 First Quarter Report
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9. Provide leadership and support in addressina concerns and imorovina all aspects of our residential
neighborhoods: Ongoing.
10. Prepare draft Civil Service Desk Manual: Ongoing.
11. Update Civil Service Rules: Ongoing.
Economic Development
1st QUARTER SIGNIFICANT ISSUES:
During the first quarter, economic development staff focused on preparations for potential flooding and its
affect on business by working with other cities, County, and State on a coordinated message to the
federal government for a permanent fix. Coordinated City's request for $1.5 million federal appropriations
for Tukwila's transit center. Helped local property owners with their applications to attract the 500,000
square foot Federal Aviation Administration regional office. On January 15 completed lease on Seattle
Southside's new location.
BUDGET PROGRAM GOALS:
1. Tukwila Villaae: Complete neaotiations with a developer and manaae implementation of contract.
Put demolition of restaurant building on hold due to budget. Held preliminary discussions
with catering business to occupy the space on short term.
2. Build relationships and share the City's vision with every oroperty owner alona Tukwila International
Boulevard. Participated and assisted with Tukwila International Boulevard Action Committee
tour of comparison neighborhoods.
3. Coordinate sale of Newoorter property. Began financial analysis of property sale options.
4. Build relationships and share the City's vision with each oroperty owner in the City's urban core.
Communicated with potential developer of Circuit City site.
5. Improve business attraction marketing collateral and website. Will focus on this at later time.
City Clerk
1st QUARTER SIGNIFICANT ISSUES:
Business Licenses: The first quarter of 2010 involved the business license renewal process, to include
issuance of 1917 business /entertainer licenses. The process also includes follow -up notices to any
businesses that have not complied with Tukwila's licensing requirements.
Records: Review of microfilm for 27 boxes of essential /permanent records for inclusion in the Microfilm
Resource Center. Provide ongoing instruction to staff regarding Records Management Issues, to include
implementation of a new Records Orientation process to educate new and promoted employees
regarding records retention and staff responsibilities for public records requests. This quarter there were
18 public records requests received and processed, many of which were extensive. Digitized records in
the Imaging System are being indexed and intuitively named for efficient retrieval by viewers. There were
88 new contracts /amendments that came through the Clerk's Office for review, logging and execution.
Legislative /Legal: Facilitation of Council Agenda process and production of 2 packets a week, to
include review and finalization of 9 ordinances and resolutions and timely publication of 22 legal notices.
The Clerk's Office handles codification of the Tukwila Municipal Code; this quarter 26 ordinances were
integrated into the TMC.
Central Services: This quarter cost saving measures were implemented toward the City's postage
budget. A new lease for the postage equipment resulted in savings of $1700 per year. Additionally, a
Pre -Sort Xtra process for large first class mailings (such as utility bills) was implemented to save 3 cents
per piece.
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 4
BUDGET PROGRAM GOALS:
1. Enhance the Laserfiche Imaging System to make Council agenda packets and minutes available
through the City website. 2010 Goal. An upgrade to the web version of the Imaging System is
being fine -tuned and BETA tested internally. It is anticipated it will go online to the public in
the second quarter of 2010.
2. Create a library of documents, such as plans, specifications, and codes, to be kept in the City Clerk's
Office and made available to the public. Documents that have been compiled for the library
have been inventoried, indexed into a spreadsheet, and each record has been labeled.
Additions will continue to be made to the library as they are created or become available.
3. Provide Professional Development training for staff. Working toward Master Municipal Clerk
status, the City Clerk attended the Washington State Municipal Clerk's (WMCA) Conference,
serving the organization as Chair of the Bylaws Committee. All staff members were involved
in training /meetings regarding the new Cost Allocation system. Two staff members who work
at the City Records Center received Lifting Training.
4. Review and update reauirements and fees for Business Licenses. 2010 Goal. Business License
fees are being considered as part of the current budget situation.
City Clerk's Office 2010 Statistics
FUNCTIONS
Business Licenses:
General Licenses Issued
Adult Entertainer /Manager processed /issued
Peddlers, Tow Truck, Cabaret, Temporary issued
Amusement Devices
Records Management /Public Records Requests
Records Center Trips
City Files retrieved from Records Center
Human Services
City files returned to Records Center
Contracts amendments reviewed /executed or closed
Documents reviewed and transmitted for Recording
Public Records Requests
Legislative Process /Legal Requirements:
Council /Committee Agenda Packet review /preparation
Ordinances /Resolutions prepared /reviewed /processed
Call for Bids review /coordination /opening
Legal Notices (Bids /Public Hearings /Special Mtgs /etc.)
Central Services:
Passports Applications Accepted
Notary Services
Pet Licenses Issued
1st QUARTER SIGNIFICANT ISSUES:
1 Quarter
1885
32
12
7
13
47
5 boxes>
36
209
23
18
23
9
2
22
122
68
13
Completed and distributed annual report. Common electronic RFP supported by 17 cities for human
services goes online March 22. Solidified amendment with E -gov. Demand for rent /utility assistance
continues to be high -33% increase in requests compared to March 2009. Emergency preparedness
issues focused on recovery, disaster case management, development of Community Organizations
Active in Disaster and long term housing post disaster.
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 5
BUDGET PROGRAM GOALS:
1. Implement. manage and monitor 2010 contracts. Met with 10 providers and reviewed or modified
contracts. Attended trainings for new online proposal process —17 cities participating.
Conducted tour at Community Schools Collaboration program.
2. Implement. manage and monitor Minor Home Repair Proaram with cities of SeaTac and Des Moines,
and Covington. Procured new contractors for program, made eight home visits. Marketed the
program. Received training on new lead regulations. Application for 2011 started.
3. Participate in implementation of South Kina County Response to Homelessness. Provided
feedback on update to plan.
4. Outreach to diverse Tukwila residents to identify needs and match with resources. Hosted meeting
focused on providers serving refugee populations. Met with CSC cultural outreach staff.
Attended IRC celebration. Participate on regional refugee forum.
5. Serve as City liaison for CDBG and Home oroiects. Started pre application process for Minor
Home Repair application 2011. Met to review priorities /policies.
6. Provide same day information and referral response. Responded to 141 calls and provided 11
hours of short term case management. Second largest month of service in 12 years of data
collection. Increase in calls by 33% from March 2009 and increase in case management hours
25% over 2009. Coordinated referrals from Tukwila school district and internal sources.
7. Coordinate with other departments to streamline access to human service resources. Coordinated
with Planning around disaster recovery issues. Joined regional disaster case management
workgroup. Attended regional SoundShake meeting. Responded to requests for service from
Fire.
8. Coordinate with community based oraanizations to more effectively serve Tukwila residents. Held
provider meeting, Conducted two Advisory Board meetings, DV task force meetings,
Supported Masters Public Health Students related to messaging with low literacy populations.
Screened applicants for Global Health Initiative project. Provided Tukwila tour to Cascade
Land Conservancy staff. Participate in South King County Council of Human Services.
Technical assistance workshop held for non profits applying for city funds.
Equity Diversity Commission
BUDGET PROGRAM GOALS:
1. Link agencies and residents to cultural resources in the community. On March 31, Commission
members attended the Regional Civil and Human Rights Commissions meeting sponsored by
the King County Civil Rights Commission. It is hopeful these meetings will result in future
activities that may lead to a joint cultural awareness event.
2. Support Foster Hiah School's Multicultural Action Committee with their cultural programs and trainina.
No requests for assistance were submitted by MAC during the first quarter.
Hotel /Motel Tax
BUDGET PROGRAM GOALS:
1. Work with City departments. business community and residents to execute a successful Rock "n" Roll
Marathon 2010 -2011 A proposed revised Marathon route is currently under discussion
between the Police Dept. and the Competitors Group that may possibly result in the start line
being located further south on Interurban Ave. and possibly within walking distance from the
largest grouping of hotels in Tukwila on West Valley Hwy. Two Tukwila hotels have signed up
to be official host hotels which should help to increase the number of room nights in Tukwila.
2010 First Quarter Report
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2. Continue efforts to market Seattle Southside as a premier travel destination: Ongoing as planned in
the 2009 2010 major marketing initiatives. Brand rejuvenation completed, new website and
Vacation Planner underway. The Visitor Center has successfully moved into its new location at
3100 South 176 in SeaTac. Directional signage and exterior building signage are underway.
3. Support positive relationships between the travel and tourism industry. business community and city
government: Ongoing: Seattle Southside's Annual Report to the Community tourism
networking meeting was held in February. Kertzman continues to serve as Co -Chair of the
Governor's Tourism Commission and recently elected to the Seattle Sports Commission
Executive Committee and has joined the Prosperity Partnership Tourism Cluster committee.
Meilee Anderson continues to serve on the Puget Sound Attractions Council, Highline
Community College and South Seattle Community College hospitality program's curriculum
advisory boards, Washington State Emergency Preparedness Taskforce and is a member of
Professional Convention Management Association. Ashley Comar participates in Puget Sound
Chapter of Public Relations Society of America. Kristina Thorne participates in Tukwila's AST
meetings and Washington Visitor Information Centers Association.
4. Continue implementing program performance reporting based on guidelines provided by Destination
Marketing Association International: Coordinated data collection ongoing, new procedures in
place, tracking and reporting ongoing.
Sister City Committee
1st QUARTER SIGNIFICANT ISSUES:
Committee efforts were largely focused on delegation development and coordination for first official
Tukwila delegation to travel to Miyoshi in March /April 2010. A group of 11 students and nine adults
departed for Tokyo on 3/24 and toured that area and Kyoto /Hiroshima prior to a five -day homestay in
Miyoshi until 4/3. Through the fundraising efforts over the past several years, the Sister Cities Committee
was able to provide $500 to each student to assist with their travel expenses.
BUDGET PROGRAM GOALS:
1. Continue to raise funds for Soring 2010 visit: Completed.
2. Recruit student /adult delegation and plan 2010 visit: Completed.
HUMAN RESOURCES DEPARTMENT
1st QUARTER SIGNIFICANT ISSUES:
Completed Human Resources department Flood Response plan; established 2010 Safety Training
schedule for Public Works Department staff; completed Citywide NIMS Certification tracking.
Participation in AWC Workers Compensation Retro Program generated a performance -based refund to
the City of over $11,000. This occurs when our workers compensation claims costs are less than the
premiums we pay to the Department of Labor Industries. It is also attributed to our internal safety
program, and our HR departments' effort to manage claims and get employees back to work as soon as
possible.
BUDGET PROGRAM GOALS:
1. Negotiate and settle Fire labor agreement. Settled.
2. Negotiate and settle Police Non Commissioned labor aoreement. Settled.
3. Negotiate and settle Teamsters' Administrative /Technical; Professional /Suoervisorv; and
Maintenance/Trades labor agreements. Settled.
2010 First Quarter Report
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Page 7
4. EDEN HR Inforum module conversion and connectivity with EDEN Financial module. Completed.
5. Non Represented wage study for 1/1/2010. Completed.
6. Update Health Insurance Portability and Accountability Act (HIPAA' policies and procedures,
establish committee, and conduct training. Policy review and updates have been completed.
Training schedule to be developed and conducted 2010 -2011.
7. Update and distribute Personnel Policies and Procedures for review. In process.
8. Develop and carry out wellness program to achieve AWC annual Wellness Award for both years.
Completed.
9. Research vendors and implement program for Health Risk Appraisal program. Deferred to 2011.
10. Negotiate Police Guild labor aareement startina in fall 2010. Negotiate and Settle contract by
December 31, 2010.
11. Create and present employee education sessions on City's Self- Funded Medical /Dental plans.
Deferred to 2011.
1st QUARTER SUMMARY OF ACTIVITIES:
Labor issues, including general discussions, research, records request, performance, discipline; recruiting
and coordinating various aspects of hiring in various departments due to resignation, and Ongoing
temporary positions (number of applicants for positions has increased due to the economy); preparing,
tracking and coordinating all personnel actions for accuracy and compliance;; coaching managers and
supervisors to increase their understanding of HR legal requirements, processes and procedures;
discussions and assistance to Payroll to assure coordination of information between Personnel and
Finance; coordination of safety training to meet federal and state requirements.
January February March
Regular Employee Applications Processed 133 182 0
Regular Employee Applicants Interviewed 12 7 0
Extra Labor New Hires 3 3 2
Extra Labor Rehires 2 1 3
CDL Random Drug and Alcohol Tests
Administered 1 0 1
Workers' Compensation Injury Reports 4 5 2
FMLA Leave Requests 6 4 7
CITY ATTORNEY
1st QUARTER SIGNIFICANT ISSUES:
This quarter our office has been working with code enforcement staff to develop a rental licensing
program. We continue to develop contract procedures and anticipate city -wide training in the near future.
Regionally, we continue to on flood control issues and the siting of diversion services in our community.
BUDGET PROGRAM GOALS:
1. Provide city -wide training in coniunction with Administrative Services related to personnel issues:
Ongoing.
2. Work with City staff on Tukwila Village Proiect: Ongoing.
3. Continue to update and revise standardized contracts and other form documents: Ongoing.
4. Continue to work with City staff on reaional issues and regional proiects or proposals impacting the
City: Ongoing.
5. Assist staff in developing an LID program: Ongoing.
6. Work with City staff on code enforcement issues and on strenathenina provisions of the Tukwila
Municipal Code to allow for more effective code enforcement: Ongoing.
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 8
7. Work with the Department of Community Development on Comprehensive Plan updates and shoreline
management issues: Ongoing.
8. Work with City staff to develop streamlined procedures for administrative hearings and non -tort
litigation: Ongoing.
9. Work with City staff to revise the City's sian code: Ongoing.
10. Develop operatina procedures for litigation process: Ongoing.
11. Maintain efforts to keep prosecution costs down; particularly in light of chances in the King County
Prosecutor's Office: Ongoing.
MUNICIPAL COURT
1st QUARTER SIGNIFICANT ISSUES:
This quarter we spent a great deal of time working on meeting City administration budget goals. We've
consolidated a couple calendars which will create busier dockets but also cut 4 to 8 hours of actual court
time. This change will reduce the number of actual judicial hours. We also focused on expanding our
ability to keep the public, defendants, attorneys, and jurors informed of court business. We are working
with IT to improve our court web page, and we established Twitter and Facebook accounts.
BUDGET PROGRAM GOALS:
1. Continue to focus on Court's Succession Plan to include National. State and Local trainina
opportunities. Ongoing. Court Administrator Trish Kinlow recently presented a course on
succession planning to the Misdemeanant Corrections Association. We recently enrolled
leadership team members in Eden training.
2. Restructure Court schedule to allow for specialized calendars (Diversion. Interpreter, etc.).
Ongoing. Our new Thursday court schedule begins May 1. This new calendar will reduce
the number of hours we are in actual session 4 8 hours per week.
3. Continue to retool and expand Jail Alternative Program. Ongoing. Continuing to work with Des
Moines and SeaTac in contracting these and other probation services.
4. Participate in pendina Union contract issues as they relate to court specific needs. Done.
5. Explore increased use of technoloav to enhance court services. Ongoing. Still working with
Black Diamond Municipal Court to implement text message court date reminders to
defendants. In the process of placing most court forms on -line in order to enhance client's
ability to prepare prior to court appearance. Working with IT to improve court webpage.
Court Twitter and Facebook pages are up and running.
6. Expand participation in county -wide trial court coordination efforts. Ongoing. Meeting this
month to expand use of South King County warrant project. This will reduce the need for
officers to arrest defendants in court for warrants. Agreements with other courts will allow
judges to recall warrants issued by participating courts.
7. Continue joint meetinas with Police Department, Prosecutor and Public Defender to enhance
communications and improve court services. Ongoing. We are experiencing the need for
additional conflict public defenders and are working with the City Attorney to add these
attorneys as quickly as possible. Also, working with Tukwila Police to increase contacts
with Somali community leaders.
2010 First Quarter Report
Prepared for Finance Safety Committee
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FINANCE DEPARTMENT
1st QUARTER SIGNIFICANT ISSUES:
The Finance Department spent a great deal of time during the first quarter working on budget issues as
they relate to decreases in revenue. Preparations were extensive for the Council retreat, and significant
materials and background information was prepared for committee meetings prior to the retreat.
The first quarter is also the time of year that staff spends considerable time on year -end issues and
preparing for the arrival of the State Auditor's Office. It is anticipated that representatives from SAO will be
in Tukwila in early May, and draft financial statements will need to be prepared prior to their arrival.
Significant adjustments are typically made each year as part of the year -end closing process during the
first quarter of the subsequent year. Staff is working diligently on those entries and began drafting
significant portions of the draft financial statements.
Another significant project during the first quarter was staff involvement in regional planning with King
County in preparation for a new animal services contract with the County. Staff has been meeting weekly
with the County, as well as separate meetings each week with south King County cities, to develop
options for animal services in Tukwila and the surrounding community. These options will be presented to
Council during April for decision making purposes.
BUDGET PROGRAM GOALS:
1. Complete Comprehensive Annual Financial Report (CAFR) by May 31. 2009: The 2008 CAFR is
complete. The City received another clean audit with no findings or exit comments.
2. Continue Budget Manual development: No update to report.
3. Continue development of Risk Management policies and procedures: Policy and procedure
development has begun. A significant amount of work remains. The goal will be to have
procedures documented and approved by the end of 2010.
4. Implement cash receipting system at all cash locations citywide: Completed for Finance and
Clerk's Office in 2009. Online utility payments went live in August 2009, as well as credit card
acceptance at Fire Station No. 51.
5. Assist other departments with fiscal issues related to software implementations including an HR
module for Administrative Services and permitting system for DCD: The HR module was
implemented in July 2009. The permitting system is on hold indefinitely for budgetary
reasons.
6. Investigate additional payment options for citizens and implement where feasible: Completed
implementation of online utility payments in August 2009.
FIRE DEPARTMENT
1 QUARTER SIGNIFICANT ISSUES:
The first quarter of 2010 began with a wrap -up of the formal flood planning activities. The CEMP and new
ordinance were sent to all department heads for review and comment. We continued to take delivery of
flood planning related supplies and materials including the two rescue boats. The haz -mat and rescue
teams participated in department and zone drills. Training delivered a comprehensive hydraulics class
and is working on the upcoming pump academy. Fire prevention was busy dealing with several large
projects including Aviation High School, Bow Lake Transfer Station and the Museum of Flight extension.
They also worked on the ordinances to adopt the 2009 International Codes which includes a retroactive
requirement for fire alarm systems in certain occupancies; fire prevention has contacted those affected by
this code issue but have only received two calls from owners and a dozen thanking them for the
advanced warning. Fire prevention staff also assisted with the GIS project associated with the new CAD
system scheduled for Valley Corn. They investigated several fires including two possible arson fires. We
2010 First Quarter Report
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have been working to make sure that all fire department staff are aware of the economic situation the city
is in and have been watching our costs closely.
BUDGET PROGRAM GOALS:
Administration
1. Conduct annual manaaement trainina: Will consider 3` or 4 Quarter depending on budget.
2. Review and update department policies and procedures as needed: Ongoing.
3. Coordinate National Incident Manaaement System trainina for City personnel as needed: Several
city personnel tentative for August class.
4. Add. update or replace department computers as needed: Coordinate with IT.
5. Apply for applicable (rants: Will apply as they become available.
6. Update six -year plan: 3 or 4 th Quarter
7. Coordinate development of specifications for replacement aid car: Will coordinate with Fleet.
Suppression
1. Test all fire hoses, apparatus pumps and ladders to meet manufacturer's specifications; Complete.
2. Complete all assianed company level inspections: Ongoing.
3. Participate in public relations and education events: Reduction in participation due to budget
concerns.
4. Participate in scheduled trainina: department, zone. regional, national: Ongoing.
5. Consolidate department inventory into new proarammina: Ongoing.
Fire Prevention Investigation
1. Establish quarterly fire code trainina for suppression crews: Ongoing.
2. Continue oroaram to obtain Fire Marshal commissions for fire investigators through police academy
trainina: On hold.
3. Research and prepare report for additional Fire Marshal office space: Done.
4. Pursue full time fire investiaator's position within fire investigation task force: On hold
5. Continue to convert fire protection plans to compact disc storaae media: On hold.
6. Continue to maintain timely plan review and inspections for our customers: Ongoing.
First Quarter Yearly Totals
Plan Review Fees Collected: 6,896.00 6,896.00
Special Permit Fees Collected: $13,700.00 $13,700.00
Reinspection Fees 1,760.00 1,760.00
TI Reinspection Fees 2,590.00 2,590.00
First Quarter Yearly Totals
Initial Inspections: 184 184
Reinspections: 107 107
Night Life Safety Inspection: 33 33
Training
1. Coordinate department officers' attendance at the National Fire Academy in Emmitsbura. Maryland:
Not started.
2. Incorporate reaular visits to shift drills by a Training Division officer: Ongoing.
3. Oversee trainina of any new hires: Completed. Their anniversary dates are May 4
4. Update reference material libraries in all stations: Delayed due to budget.
2010 First Quarter Report
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5. Review all records to ensure the department is National Incident Management System (NIMS)
compliant: Completed this quarter.
6. Review our new hire training program: In process.
7. Implement a career path program for firefighter and officer development: Not started.
8. Utilize proposed new training position to fulfill Fire Master Plan recommendations: Position not
approved.
9. Continue department pre -fire tour program: Ongoing.
Facilities
1. Work with City staff to develop plan to implement recommendations of seismic study and master plan
recommendations: No funding.
2. Remodel Station 52 kitchen: 303 fund dependent.
3. Install new biohazard storaae shed at Station 52: Not funded.
4. Paint interior of Station 52 and Station 53. and the interior and exterior of Station 51: 303 fund
dependent.
5. Paint apparatus bay at Station 54: 303 fund dependent.
6. Replace curbing at Station 51: 303 fund dependent.
7. Begin process of identifvina sites for future fire station replacement/relocation: Ongoing.
Hazardous Materials Team
1. Provide operation and technician level trainina to meet the current National Fire Protection Aaencv
(NFPA) 472 standard: Ongoing.
2. Send 2 technicians to out -of- state. federally funded. HazMat trainina: As available.
3. Develop standard operating procedures for a response to a larae Mass Decon Incident and
participate in a large -scale exercise: Ongoing.
4. Develop standard operating procedures for the use of the powered air purifier respirators (PAPRs)
and provide all operation level personnel with appropriate training: Ongoing.
5. Perform a complete inventory of all HazMat eauipment and supplies: Ongoing.
6. Bring minimum staffina to four (4) technicians per shift: Delayed due to budget.
Rescue Team
1. Schedule a 40 hour Rope Rescue Technician class for the entire team: On hold due to budget
constraints.
2. Reconfigure the storage compartments on Rescue -51. Remove SABA system and place on the air
trailer: Complete.
3. Send four (4) team members to Swift Water 1 class: Complete
4. Send two (2) team members to a Confined Space class: As permitted by class availability and
budget.
5. Develop new inventory sheets and evaluate rescue harnesses: Ongoing.
6. Reorganize the interior of the small trench trailer: On hold due to budget.
7. Order accessories for the team's new GPS units and develoo a trainina curriculum: Ongoing.
8. Update the Zone 3 Rope Rescue Manual: Ongoing.
9. Design and order new personal baas to be used on raopellina harnesses: Complete.
10. Develop an annual Competency Verification Checklist for rope technicians: Ongoing.
11. Continue Special Operations Teams ioint trainina between Tukwila and Renton: As schedules
permit.
12. Continue Zone 3 trainina: Participated in 4 qtr confined space rescue.
13. Provide continuina education to all suppression members in the field of specialized rescue: As
budget and class availability permits.
14. Place the 540 Belay System into suppression service: Complete.
15. Provide four (4) days of Trench Rescue training for the Zone 3 personnel in 2009. and in 2010:
Complete 2009. Rescheduled for 2010 3 Quarter
16. Provide two (21 days of collapse /shorina training for the team: Postponed due to budget concerns.
17. Inventory all suppression life vests and replace as needed: Complete.
18. Purchase and replace rope hardware /software as needed: Ongoing.
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 12
19. Set up training days with King County Sheriff's Marine Unit: As budget and class availability
permits.
20. Provide technical training to all team members for Crane Operations and Riaaina: Postponed due to
budget concerns. (Indefinite)
21. Prioritize training and equipment needs: Ongoing.
22. Pursue the placement and construction of at least one boat ramp into the Green River within the City
of Tukwila: Possibility of moorage at Delta Marine.
Ambulance, Rescue Emergency Medical Aid
1. Outfit two new Mass Casualty Incident trailers: 90% complete.
2. Provide one department member to participate on Zone 3 EMS committee: Ongoing.
3. Evaluate status of department Pandemic Flu supplies: Ongoing.
4. Establish a battery replacement program for all EMS equipment: Ongoing.
5. Provide assistance and guidance to City for establishing a new Public Access Defibrillator (PAD)
program and assist with trainina on PAD devices: Complete.
6. Complete all 2009 -2010 competency -based training objectives: Ongoing.
7. Provide 2009 -2010 competency -based instructor training for department instructors: Ongoing.
8. Provide First Aid /CPR and public access defibrillation training to the public and City employees:
Quarterly training provided. 4`" qtr complete.
9. Provide Ongoing advanced auto extrication training for department personnel: Ongoing. 1 qtr
complete.
10. Provide advanced mass casualty training for department: Ongoing.
11. Provide logistical support and Ongoing training to enable the department to participate in the Rescue
Outcomes Consortium (ROC) study: Ongoing.
12. Sponsor department Explorers to King County EMT course: As requested.
13. Repair. clean. test, and calibrate specific aid equipment: Ongoing.
14. Participate in new technology evaluations offered by King County Medical Program Director:
Ongoing.
15. Recruit at the minimum, one CBT instructor per station, per shift: Ongoing.
2009 2010
Increase /Decrease
1 Qtr FIRE I 352 I 261 I -25%
1 Qtr AID I 891 I 779 I -9%
I Year to Date FIRE I 352 I 261 I -25%
I Year to Date AID I 891 I 779 I -9%
DEPARTMENT OF INFORMATION TECHNOLOGY
1st QUARTER SIGNIFICANT ISSUES:
FIRE DEPARTMENT INCIDENT RESPONSE
EMERGENCY RESPONSE STATISTICS
Security and Infrastructure continue to be our main focus in IT for this first quarter of operation. A
constant and diligent effort is required to stay abreast of emerging security threats, so we have
implemented several new and upgraded security devices and processes and will continue to monitor their
effectiveness.
Many departments are looking at ways to increase efficiencies, and technology is used many times to
achieve those efficiencies. Departments have requested databases to track specialized information along
with management reports to analyze data. Processes have been streamlined, sometimes even between
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 13
departments, to reduce data entry and printed output. Programs and hardware have been upgraded to
modernize processes with added features and capabilities to allow better use of staff time. IT will
continue to work with all departments to implement ideas and cost saving measures as ideas come
forward during the budget discussions.
NETWORK/TECHNICAL
ESET We pushed out the latest version of ESET security program to all clients, which will provide
additional ability to detect the newest types of viruses, rootkits, and other malware.
Proxy Deployed Barracuda Web Proxy, which has added security and ease of administration for
Web Browsing.
IGN We were able to move all connectivity services (PD, Court, City Network) off of the out -dated
IGN connection. This enables us to remove the older connection with associated costs and use
the much faster I -NET connection for these services.
VPN Connections Set up VPN (Virtual Private Network) connections for a select group of users,
allowing them a secure connection to our network from remote locations. This enabled users to
securely work offsite as alternative to coming to their office.
Wi -Fi Deployed access points for PD Coban in -car video system data uploads and PW TIB
Projects.
PolyCom Updated Court PolyCom video conferencing system for Court
Tourism Installed computers and new laptops after office move; upgraded office software.
DATABASE MANAGEMENT
Fire Dept. Upgraded FireRMS MyFireRules to the latest version, moved to TukSQL, upgraded to
SQL2005
TukSQL The consolidation onto the TukSQL server was accomplished in conjunction with the
move of user accounts from the FD Server to the Tukwila domain. The upgrade is beneficial to
FD due to the new tools and updates available in the release. The consolidation makes it easier
to manage both the databases and user accounts, and facilitates better data sharing within the
city.
Finance Dept. Upgraded Eden Financials database as required by the vendor to stay on
supported maintenance; installed 52+ client upgrades. This release offered the ability to configure
the One -Click deployment allowing us to update clients without having to physically go to each
machine. The One -Click deployment will save us time and stream -line the upgrade process,
making it easier to roll out new releases, hotfixes, and patches.
Police Dept. Crime Free Database upgraded to the latest version allowing PD to take advantages
of the newest release features
Human Resources /Mayor's Office Skillcheck: Upgraded to network version of Skillcheck. It has
been 8 years since the last upgrade, so the newer product should have many new features.
MyStateUSA Contact database created from meeting sign -up sheets and the e-list online. These
contacts were uploaded to MyStateUSA which should enable us to send out alerts to members of
the list in the event of an emergency. This will be tested Q2.
Laserfiche Weblink8 Close to publishing for public access.
Reports Customized reports for multiple departments to facilitate reporting needs
Other Create Logistics database for PD and consolidate Word docs into database to facilitate
query and reporting capabilities.
COMMUNICATIONS
eRec Newsletters Coded and sent out newsletter in January and March to 1,800 citizens.
Website The coding for RSS newsfeeds was updated to save duplication of effort, allowing any
page on our website listing the duplicated RSS information to update at the same time as the
RSS feed on the City's Website. Two Online Permit Center Surveys were created and a
SendStudio mailing list was set up to mail the surveys out to receive feedback about the
permitting process. The navigation system for the City Maps section was recoded after changes
were requested from the first draft. The City maps section is now finished and awaiting approval
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 14
from DCD. The new Police Department Intranet was rolled out and is now in use for police
scheduling. More content is expected to be added soon with help from PD. New web pages were
created for Cascade Water Alliance, US Census information, AHAB siren information, and Draft
Hazard Mitigation Plan.
Backyard Wildlife Festival Website redesigned with a new banner and layout for the 10
anniversary of the festival.
Publications provided extended training, advice and review of draft TMC titles to Clerk's office for
producing their first published codification.
Developed handout letter about 2010 census for Tukwila citizens, to be distributed through utility
bills, website, and Human Services office.
Design work on recruitment brochure for new Parks and Recreation Director; new Council Agenda
Item Routing Form and Social Networking Request Form; cover for the 2010 -2015 Financial
Planning Model and CIP; created structure for formatting City's emergency messages.
1 Quarter Statistics:
Website 47,251 visitors (of which 30,741 are unique) viewing 125,394 pages. Besides the Main home
page, the most popular pages were employment (12,329), staff phone directory (7,137) and department
listing page (3,772).
Publications and Newsletters February edition of the Hazelnut (8 pages) and the Spring /Summer edition
of the Parks and Recreation Department brochure (44 pages).
TV21 163 informational slides posted.
Videos olaved: 1,340 programmed times (Tukwila Flood Meeting, King County Flood Meeting, Mayor's
Flood Message, Rep. Zack Hudgins)
SPAM Statistics:
Total Emails Received
Blocked: Spam
Blocked: Virus
Blocked: Bad Recipient
Blocked: Mail Bomb
Other (allowed, quarantined)
Average spam per day
Highest amount of spam (24 hrs)
Highest percentage of spam (24 hrs)
Percentage of spam (month)
Total amount of spam messages
Documented
By Category
Barracuda
Database
GroupWise
Hardware
Maintenance
Network
Phones
Printers
Publications
Software
Web Development
Total
JANUARY
767,874
722,935
159
4,636
1,966
38,178
23,539
29,993
99%
95%
729,696
FEBRUARY
633,974
591,666
242
4,108
1,315
36,643
21,333
27,022
99%
94%
597,331
Help Desk Tickets (approx. 45% of total assistance requests):
3 1.33%
18 8.00%
7 3.11%
57 25.33%
2 0.89%
24 10.67%
2 0.89%
27 12.00%
0 0.00%
85 37.78%
0 0.00%
225 100.00%
By Department
Council
Court
DCD
FD
FIN
HR
IT
MO
PD
PR
PW
Total
1 0.44%
3 1.33%
42 18.67%
8 3.56%
24 10.67%
12 5.33%
15 6.67%
31 13.78%
38 16.89%
20 I 8.89%
31 I 13.78%
225 1 100.00%
MARCH
633,809
575,922
585
11,451
1,445
44,406
19,013
25,879
99%
93%
589,403
By Source
E -mail 89 39.56%
Phone 81 36.00%
Self- Generated 50 22.22%
Walk -In 5 2.22%
225
100.00%
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 15
IT BUDGET PROGRAM GOALS:
1. Develop Strategic Plan for IT Department to address City -wide technoloav needs: 2010
2. Research and implement an advanced. multi- tiered system for network security. tracking and
monitoring. Ongoing. Final security component in the planning stage.
3. Fully implement City -wide Active Directory. reDlacina network services and servers as reauired. and
buildina in connectivity redundancy for quality of service. Active Directory Completed. Connectivity
redundancy planning Q2 of 2010.
4. Establish an IT Technical Knowledaebase with procedures and trouble shootina tips for added
efficiency with HelpDesk services. Ongoing.
5. SQL Server consolidation: review collection of data across departments. and implement methods to
reduce data redundancy and duplication of effort for more effective use of City resources. Ongoing.
95% complete. 3 more databases to move: Permits Plus (DCD, currently in test mode), PMDB
(PW) and Scan Asset (FD).
6. Create documentation to include disaster plan recovery information and emeraencv operation
procedures. Ongoing. Established COOP pursuant to FRP requirements.
7. Implement Payment Card Industry (PCI) data security standards researched in 2008, to include
information sharing and key employee education for compliance on current debit /credit points of sale;
research and plan for city -wide point -of -sale system to accept secure debit /credit cards transactions
in all departments. Ongoing. Focus on upgrades that deal with PCI compliance in 2010 (Class).
8. Work with Valley Communications to coordinate CAD and communications uoarades for Public
Safety. Ongoing. Meetings still continuing with expected implementation of connectivity
changes by the middle of 2010. Obtained quote for Netmotion licenses for FD and PD vehicles
and will purchase for in -house communications hosting Q2.
9. Develop formal Imaae Library (to include both production and indexing of photos and videos) to
document City events and to make available for unified communications and oublications. Ongoing.
Selected an album organization and archive application and uploaded images.
POLICE DEPARTMENT
1st QUARTER SIGNIFICANT ISSUES:
Police Department highlights during the first quarter included hiring our first COP officer, school safety
surveys, investigative and patrol emphases, and emergency preparedness. In February we hired our first
grant funded Community Oriented Police Officer. That officer is in the academy. Once he completes his
training and comes into our patrol staff, we will fill the actual position through a competitive selection
process. We completed several safety surveys at our schools and a safety review of Foster and
Showalter with assistance from Pennsylvania State University and National Institute of Justice staff.
During a significant portion of the first quarter we reallocated and focused resources on addressing an
unprecedented spike in residential burglaries that we experience in the fourth quarter of 2009. As a
result, multiple arrests were made and burglaries have dropped to a normal range. We also identified
and purchased emergency response equipment required to respond to flooding and general operations
along the Green and Duwamish River in Tukwila, to include a Patrol /Rescue Vessel.
BUDGET PROGRAM GOALS:
Administration
1. Continue to assess current and future department staffina and facility needs that support delivery of
law enforcement excellence to the community: Ongoing
2. Recognize excellent performance: Several staff members were recognized for their 20 year
service awards. We also recognized several officers and presented several certificates of
commendation and meritorious awards during the city council meeting. Employees of the
quarter awards are ongoing.
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 16
3. Resolve community problems throuah partnerships and problem solving: Spearheaded several
meetings with Somali Business leaders in a continued partnership to identify and solve
potential problems. Participated in quarterly School Board Security meetings to identify and
problem -solve problems within our schools.
4. Work with and strenathen reaional partnerships: Regional Green River Flood Planning
involvement continued throughout the flood season. Regional Valley Commander Meetings
are Ongoing to enhance regional coordination and cooperation among the Valley Agencies,
Valley Communications and King County Sheriffs Office. Participated in a regional
CBRNE /Security training exercise involving SPD, KCSO, Tukwila PD, Westfield Southcenter,
US Army North, Washington Army National Guard 10 CST (WMD) and King Co EOM to
enhance interoperability and coordination efforts in responding to disasters.
Patrol
1. Enhance police visibility in our neighborhoods: Conducted DUI and Traffic Emphasis along
Tukwila International Blvd in an effort to address speeding and other traffic problems within
that high traffic area.
2. Review our Field Trainina Proaram for new Officers: Mentored and trained four new hires during
this quarter. Significantly improved the daily evaluation and feedback process to enhance
student officer learning. Established and closely monitored probationary officer progress
during this quarter. Close coordination between the FTO Supervisor and Command staff has
ensured the sustainment of the highest standard for our FTO program.
3. Inspect and enhance. where needed equipment for field operation: Conducted an annual
inspection of Defibrillators assigned to our front -line vehicles in preparation for patrol
response to CPR in progress call -outs. Identified and purchased emergency response
equipment required to respond to flooding and general operations along the Green and
Duwamish River in Tukwila. (PFDs, Survival Suits, Patrol /Rescue Vessel etc.)
Records /Evidence
1. Plan and prepare for the relocation of department evidence to a new storaae facility: Ongoing
2. Destroy all records maintained by the Records Division that exceed or meet minimum general
retention schedule requirements: Completed 3/19/10
3. Prepare firearms and narcotics held in evidence for destruction: Firearms ongoing
4. Prepare and submit items of evidence for auction, as aopropriate: Ongoing
Investigations (Major Crimes)
1. Review and assess eauipment needs for major field investiaations: Review was completed in 2009
and resulted in purchasing lighting equipment. Ongoing assessment during 2010.
2. Evaluate and adjust investigative priorities: Focused on residential burglaries and some of the
opened homicides from 2008.
3. Conduct auarterlv reviews in order to assess effectiveness and direction of the Unit: Completed for
1 quarter
Special Operations /Crime Prevention /Training /Traffic
1. Conduct auarterlv reviews in order to assess effectiveness and direction of the Unit: Completed for
1 quarter
2. Maintain crime prevention oroarams that facilitate our partnerships with the community: Ongoing
with some reductions given budget constraints and staffing, for example the Citizens'
Academy was postponed for 2010.
3. Reduce the impact of crimes related to druas, vice and gangs throuah proactive
enforcement:Ongoing, conducted multiple gang enforcement emphasis during the quarter,
continued to meet with neighboring jurisdiction to share gang, drug, and vice information, and
partnered with other drug units to enforce drug crimes.
4. Reduce speeding throuah increased visibility and traffic enforcement: Ongoing
5. Reduce traffic collisions in targeted areas of the City: Ongoing
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 17
PART I
I Crimes Against Person I 178 I I
I Crimes Against Property 1276 I
I Crimes Against Society I 118 I
I All Other Cases I 1071 I I
CALLS FOR SERVICE
Cases Generated
ARRESTS
I Cases Cleared by Adult Arrest 664 I I
Cases Cleared by Juvenile 74
Arrest
RESPONSE TIME
Emergency Priority 1 I 3.15 I
Emergency Priority 2 I 6.64 I I
Non emergency I 13.46 I I
TRAFFIC
DUI 13
Criminal Traffic Citations 165
Traffic Infractions 630
Injury 52
Non injury 108
Hit and Run (Non injury) 83
Pedestrian /Vehicle Accidents 5
TAC TEAM
Narcotics Cases
Prostitution /Lewd Conduct,
etc.
TUKWILA POLICE DEPARTMENT
2010 QUARTERLY ACTIVITY REPORT
1ST QTR 2ND QTR 3RD QTR 4TH QTR 2010
TOTAL
8144
2135 I
16(11
cleared)
8
2010 First Quarter Report
Prepared for Finance Safety Committee
Page 18
ASSETS FORFEITED
Cash I $1,709 I I I
I Vehicles I 2 I
MAJOR CRIMES
Cases Assigned for 124
Investigation
I Cases Cleared 137
SPECIAL SERVICES
I Telephone Calls 8,813
I Warrants Cleared /Entered 409/515 I
Prisoners Monitored in Jail 409 I
Records Requests 1,253 I
Number of Firearms in 14
Evidence
Evidence Property Logged In 935
CRIME PREVENTION
Community Meetings Attended 7
Block Watch Meetings 2
Business Training Sessions 0
CFMH 0
Inspections /Reinspections
Apt. Managers Network 2
Meetings
Safety in Overnight Lodging 0
Visits*
I Crime Prevention Surveys I 0 I I I
Includes Re- inspections
TUKWILA POLICE DEPARTMENT
2010 QUARTERLY ACTIVITY REPORT
I 1ST QTR I 2ND QTR I 3RD QTR I 4TH QTR 1 2010 TOTAL