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09-166 - Airport Plaza Building - Office Services
AMENDMENT TO OFFICE SERVICE AGREEMENT For valuable consideration, receipt of which is hereby acknowledged, Airport Plaza Building, LLC, "Landlord" and The City of Tukwila, "Tenant parties to the Rental Agreement made for premises known located at 19415 International Blvd., SeaTac WA 98188 and dated on December 17, 2009, agree to modify and amend said Office Service Agreement in the following way(s): Extension to expiration date: February 28, 2010. If the expiration date extends past February 28, 2010 the "Center" will receive a written notice, 10 -days prior. Increase to Monthly Base Rent: $2,500.00 per month. Please note the following: All checks and correspondence should be mailed to: Comfort Inn Suites SeaTac, C/o Airport Plaza Building, 19333 International Blvd., SeaTac WA 98188 All other terms and covenants of the original Office Service Agreement shall remain in full force and effect. Signed on this D.- 7� 2009. L s1r`' Lh Landlord l'oj& 09- 166(a) Council Approval N/A sc)A-i; rlant Signature a59-0 i ©,v Print Name 7 City of Tukw City Attorney 1 BASIC TERMS. Client's Notice Address: Center's Notice Address: 2. SERVICES. The Center shall provide to Client the services specified in Schedule B attached hereto and made a part hereof ("Base Services in consideration of the Monthly Base Services Fee, subject to the Center's right to modify such Base Services as provided below Client shall use only telecommunications systems and services provided by or through, or approved by, the Center The type, quantity and quality of all equipment, furniture, Office Services Agreement OFFICE SERVICES AGREEMENT This Office Services Agreement "Agreement is entered into as of October 30. 2009 by and between Airport Plaza Building, LLC (the "Center") and the City of Tukwila "Client The Center hereby grants to Client a license to use certain facilities and services in the building located at 19415 International Blvd, 3 floor, SeaTac WA 98188 (the "Building as designated by the Center from time to time, in consideration of and upon and subject to the terms and conditions of this Agreement. Commencement Date: October 30, 2009 Expiration Date: December 31, 2009 If the expiration date extends past December 31, 2009 the "Center" will receive a written notice, 10 -days prior Monthly Base Services Fee: $900.00 per month (three offices) Parking Fee: Parking permit(s) for Five (5) non reserved parking stall(s) A $3.00 charge will be collected for each lost parking permit. Refundable Services Retainer: $100.00 (if unable or not willing to pay up front we will bill monthly, by the 15 of the month. (December January)) Technology Setup Fee: Office(s): Number(s) to be determined the approximate location of which is depicted on the floor plan included in Schedule A attached hereto and made a part hereof. The office(s) shall have a maximum occupancy capacity of two (2) person(s) One (1) Suite Key will be given to the client except for the suite that will have two occupants which will receive two (2) keys. Additional Key Fee: $15.00 Lost Key Fee: $15.00 Change office Lock/re -core Fee: $175.00 City of Tukwila 6200 Southcenter Blvd. Tukwila, WA 98188 (206) 433 -1832 (206) 571 -9123 fax Attn: Derek Speck Airport Plaza Building, LLC DBA Airport Plaza Executive Suites 19415 International Blvd, 3` floor SeaTac WA 98188 (206) 878 -2822 (206) 878 -8678 fax Building Access: A coded Cardkey will be given to Clients that require 24/7 access. The building is accessible from 8 to 5 Monday through Friday Lost Cardkey Fee $5.00 1 09-166 furnishings, decorations and improvements within the Office(s) and the common area facilities of the Center, and the providers or vendors of any services, shall be as selected by the Center at the Center's sole discretion, and may be replaced by the Center at any time without notice to Client. Notwithstanding anything to the contrary contained in this Agreement, the Center reserves the right to discontinue or change any Base Service(s) upon at least thirty (30) days' prior written notice to Client, which notice shall set forth the scheduled date of such discontinuation or change (the "Reduction Date and the amount by which the Monthly Base Services Fee will be reduced on account of such discontinuation or change If the terms of such reduction are not acceptable to Client, then Client may terminate this Agreement by written notice to the Center given not less than twenty -five (25) days prior to the Reduction Date, and in such event this Agreement shall terminate on the day immediately preceding the Reduction Date. If Client does not timely exercise such termination right, then this Agreement shall continue in full force and effect after the Reduction Date with the Base Services and the Monthly Base Services Fee modified as provided in the Center's notice, and otherwise upon and subject to the other terms and conditions of this Agreement. At the Center's request, Client shall execute an amendment to this Agreement confirming the terms of such modifications, but Client's failure to execute such amendment shall not diminish the effectiveness of such modifications. If the Center discontinues any Base Service (including, without limitation, any telephone, long- distance, internet connection, or telephone equipment), Client will be responsible for arranging for its own replacement or substitute for the discontinued Base Service. In addition to Base Services, the Center may make available to Client, from time to time at the Center's option, certain Additional Services of the nature described in Schedule C attached hereto and made a part hereof "Additional Services with the fees for such services to be as established from time to time by the Center in its discretion. The Center shall be under no obligation to provide any Additional Services, and the Center reserves the right to discontinue any Additional Service at any time without prior notice. 3. USE OF OFFICE. The Base Services provided to Client under this Agreement include a license to use the Office described in the Basic Terms for the specific and limited purposes set forth in this Agreement without diminution of the legal possession or control thereof by the Center, and which license shall be revocable at the option of the Center upon the destruction of the facilities operated by the Center or any default by Client under this Agreement. The Center shall have the right, upon thirty (30) days' prior written notice to Client from time to time, to substitute another office of substantially similar size and configuration for the Office originally designated above at the same Monthly Base Services Fee therefor The Center shall relocate Client to such substitute office at the Center's cost. Client shall have access to the Office twenty -four (241 hours a day. seven (7} days a week, subject to fire, flood or other casualty, acts of God, strikes, lock -outs, labor disputes, shortages of material or labor, or any other cause beyond the control of the Center. The Center shall have the right to show the Office to prospective clients, but shall use reasonable efforts not to disrupt Client's business. CLIENT EXPRESSLY ACKNOWLEDGES THAT THIS AGREEMENT AND THE LICENSE GRANTED FOR OFFICE USE APB Service Agreement 2 HEREIN DO NOT TRANSFER POSSESSION TO THE CLIENT, ARE NOT INTENDED TO AND SHALL NOT BE DEEMED TO CREATE A LEASE OR ANY OTHER INTEREST IN REAL PROPERTY IN FAVOR OF THE CLIENT, BUT MERELY CREATE A REVOCABLE LICENSE IN ACCORDANCE WITH THE TERMS HEREOF. This Agreement is subject and subordinate to the underlying lease of the premises comprising the Center Client acknowledges that it is not a party to nor shall Client have any rights under the Lease, and further acknowledges that, notwithstanding anything to the contrary contained in this Agreement, this Agreement shall terminate simultaneously with any termination of the Center's operation, or the termination of the Lease, by any cause or for any reason. 4 WAIVER. Client acknowledges that due to the imperfect nature of verbal, written and electronic communications and of mail and package delivery systems, neither the Center nor any of its officers, directors, employees, shareholders, partners, agents or representatives shall be responsible for damages, direct or consequential, that may result from the failure of the Center to provide any services, including but not limited to the service of conveying messages or communications, any mail or package receipt or delivery, or any other utilities or services Client agrees that its sole remedy, and the Center's sole obligation, for any failure to render any service, any error or omission, or any delay or interruption with respect thereto, is limited to an adjustment to Client's billing in an amount equal to the charge for such service for the duration of the failure, delay or interruption. CLIENT EXPRESSLY WAIVES AND AGREES NOT TO MAKE ANY CLAIM FOR DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF ANY FAILURE TO FURNISH ANY UTILITY, SERVICE OR FACILITY, ANY ERROR OR OMISSION WITH RESPECT THERETO, OR ANY DELAY OR INTERRUPTION OF THE SAME. 5. DURATION OF AGREEMENT. The term of this Agreement shall commence on the Commencement Date set forth in the Basic Terms, and shall terminate upon the Expiration Date Upon the termination of this Agreement, the Client shall cease all use of the Office and the facilities and the services provided by the Center, including removal of all of Client's personnel and property from the Office and the Center's facilities, and shall surrender all keys, access cards and building passes to the Center Client acknowledges that the Center will comply with U S Postal Service regulations regarding Client's mail and that, upon termination of this Agreement, it will be Client's responsibility to notify all parties that its use of the Office address and assigned telephone and facsimile numbers has terminated For each and every month or portion thereof that Client continues such use after the termination of this Agreement, Client shall pay the Center an amount equal to double the Monthly Base Services Fee 6 PAYMENTS. A. Monthly Base Services Fee. Client shall pay to the Center the Monthly Base Services Fee, plus applicable sales or use taxes, in advance, on the first day of each calendar month during the term of this Agreement, without deduction, offset, notice or demand. The Monthly Base Services Fee for any partial calendar month during the term shall be prorated based on the actual number of days in such month. Notwithstanding the foregoing, Client shall pay one full month's Monthly Base Services Fee upon execution of this Agreement. B Additional Services Fee. Fees for any Additional Services provided to Client shall be due and payable on the 10 of the month following the order for such service. C Refundable Services Retainer. Within sixty (60) days after the Commencement Date, Client shall pay the Refundable Services Retainer to the Center. The Center shall not be required to keep the Refundable Services Retainer separate and apart from other funds of the Center nor to pay any interest thereon to Client. Client agrees that the Refundable Services Retainer shall not be applied to or deemed to be payment of the final month's Monthly Base Services Fee If Client defaults under this Agreement, the Center may use, apply or retain the whole or any part of the Refundable Services Retainer for the payment of any services fee or any other payment due hereunder, or for payment of any other cost that the Center may incur by reason of Client's default. If the Center has used or applied any portion of the Refundable Services Retainer on account of Client's default, the Center may require Client to replenish the Refundable Services Retainer to its original amount within five (5) days after notice from the Center If Client has fully and faithfully complied with all of the terms and conditions of this Agreement throughout the term of this Agreement, the Refundable Services Retainer, or any balance thereof, shall be returned to Client within forty -five (45) days after the termination of this Agreement. 7 DAMAGE, INSURANCE, WAIVER AND INDEMNITY. A. Damage. Client shall comply with the Center Rules set forth in Schedule D attached hereto and made a part hereof, and shall also comply with any other rules and regulations that the Center may from time to time establish, amend or modify, for Client's use of the facilities and services provided under this Agreement. Without limiting the foregoing, Client will not damage or deface any furnishings, walls, floors or ceilings, nor make holes for hanging pictures or make or suffer to be made any waste, obstruction or unlawful, improper or offensive use of the Office or the Center's facilities. Client will not cause damage to any part of the Building or the Center's property or disturb the quiet enjoyment of any other licensee or occupant of the Building At the termination of this Agreement, Client shall leave the Office in as good condition as when Client commenced the use thereof, normal wear and tear APB Service Agreement 3 excepted. The Center may inspect the Office from time to time and at any time to make such repairs and alterations as the Center reasonably deems necessary (which may include, without limitation, repainting any Office used less than twelve (12) months by Client), and the cost of any such repair (including such repainting) shall be reimbursed by Client to the Center upon demand If the Center's facilities are made unusable, in whole or in part, by fire or other casualty, the Center may at its option terminate this Agreement upon notice to Client, effective upon such casualty, or may elect to repair and restore such damage within such period of time as may be reasonably required The Monthly Base Services Fee shall be abated appropriately for the portion of the Office that is unusable during the period of such repair. B Insurance. Client shall obtain and maintain, at Client's expense, throughout the term of this Agreement, (1) commercial general liability insurance with coverage limits of not less than $2,000,000 per occurrence, naming the Center and the Building's owner as additional insured's, and endorsed to be primary to all insurance available to the Center and the Building's owner, and Client shall provide evidence of such coverage to the Center upon request, and (2) property insurance covering Client's personal property and trade fixtures in the Building from any damage or loss (including water damage), and including an endorsement providing that the insurance company waives all rights of recovery by way of subrogation against the Center or the Building's owner C Waiver and Indemnity. Client, as a material part of the consideration to the Center, hereby assumes all risk of damage to property (including without limitation any damage to Client's business, any loss of income or other consequential damages), or injury to person in, upon or about the Building arising from any cause whatsoever (for example, but not in limitation, fire, steam, electricity, gas, water or rain, or breakage, leakage, obstruction or other defects of pipes, sprinkler, wires, appliances, plumbing, air conditioning or lighting fixtures, conditions arising upon the Building, or other sources or places, or the act or neglect of any other occupant, visitor or user of the Building), and, without limiting any other waiver contained in this Agreement, Client hereby waives all claims in respect thereof against the Center and the Building's owner Client shall indemnify, defend and hold harmless the Center and the Building's owner from and against any and all claims arising from the use of the Center's facilities or services by Client, or from the conduct of Client's business or from any activity, work or things done, permitted or suffered to be done by Client in or about the Building, or from any default under this Agreement, or from any breach of any representation or warranty made by Client under this Agreement, or from any act or omission of Client, any accident, injury or damage to any person or property in, on or about the Building from any cause whatsoever, and from and against all costs, attorneys' fees, expenses and liabilities incurred in the defense of any such claim or any action or proceeding brought thereon, and if any action or proceeding is brought against the Center or the Building's owner by reason of any such claim, upon notice from the Center, shall defend the same at Client's expense by counsel satisfactory to the Center Nothing set forth in this paragraph shall excuse the Center from liability for its own reckless, negligent or willful misconduct. The provisions of this paragraph shall survive the termination of this Agreement. 8 DEFAULT. If Client fails to pay the Monthly Base Services Fee, Parking Fee or any other sum due hereunder as and when due, fails to pay the Refundable Services Retainer when required, or defaults in the prompt and full performance of any other provision of this Agreement, and fails to cure any such default within five (5) days after notice from the Center, the Center may, at its option, pursue any one or more of the following remedies without any additional notice or demand whatsoever and without limiting any other remedy available to the Center (A) the Center may cease furnishing any and all services (including without limitation telephone services or parking) to Client, (B) the Center may terminate this Agreement, including the license to use the Center's facilities and the Office, and may enter into the Office and take and hold possession of the contents thereof, without releasing Client, in whole or in part, from any of the Client's obligations hereunder, and (C) the Center may pursue any other remedy now or hereafter available to the Center In the event of such termination, the Center may, at its option, declare the entire amount of the Monthly Base Services Fee which would have become due and payable during the remainder of the term to be due and payable by Client immediately, and Client hereby agrees to pay such amount. Client agrees to pay all costs and expenses, including reasonable attorneys' fees, expended or incurred by the Center in connection with the enforcement of this Agreement, the collection of any sums due hereunder, any action for declaratory relief in any way related to this Agreement, or the IN WITNESS WHEREOF, the parties have entered into this Office Services Agreement as of the date first written above THE CENTER. Airport Plaza Building, LLC By Airport Plaza Building, LLC., Manager By: Jh Yl C7Oh r Name. 5 Title j cipt "t/ l l APB Service Agreement 4 protection or preservation of any rights of the Center hereunder 9 GENERAL PROVISIONS. This Agreement, including its accompanying Schedules, constitutes the entire agreement between Client and the Center Any amendment to this Agreement shall be ineffective unless in writing and signed by both parties Any waiver of any term of this Agreement shall be ineffective unless in writing and signed by the waiving party The invalidity or unenforceability of any provision hereof shall not affect the remainder hereof The Center's failure to enforce any provision of this Agreement shall not constitute a waiver and shall not prevent the Center from enforcing any provision of this Agreement in the future No acceptance of any sum by the Center shall be deemed to waive any default of Client or to extend, reinstate or continue the term hereof This Agreement shall be governed by the laws of the State of Wisconsin applicable to contracts entered into and to be performed in Wisconsin Client represents and warrants to the Center that there are no agents, brokers, finders or other parties with whom Client has dealt who are or may be entitled to any commission or fee with respect to this Agreement. All notices hereunder shall be in writing, and shall be deemed to be duly given upon the date of deposit if mailed by postage prepaid U S registered or certified mail, U S Express Mail or nationally recognized courier service, to the address for such party set forth in the Basic Terms. Client may not assign this Agreement to or permit the use of any facilities or services under this Agreement by any person other than Client without the Center's prior written consent in its sole discretion. Client will not offer to any party in the Building any of the services that the Center provides to its clients (including but not limited to any Base Services or Additional Services hereunder) The Center may assign this Agreement and /or any fees hereunder and Client agrees to attorn to any such assignee If more than one person signs this Agreement as Client, each such person shall be jointly and severally liable for all obligations of Client hereunder. CLIENT City Of Tukwila By Name Title Approved as to Form. City Attorney VX (ILO I 0' Vic' r 314 :52ST NOV IiI(I 311t tun tinier 34* MONF WI r APB Service Agreement roARDNI kitE ,Y4 rusr 3 Floor 19415 International Blvd. Fisurc. saltde SCHEDULE A OFFICE FLOOR PLAN Dr1A111! ROOM WIVE to14 )1111E VIA 637W 264,NV 5 (H.111131! 31% ottirEA13 154•%t 1 91 'Owl' Mt O■ 114 11 11'1 4 1...111. r imicr 314 2901: moo* MI 16.41' APB Service Agreement SCHEDULE B BASE SERVICES Office(s) and Business Identity: 1 License to use the Office(s) specified in the Basic Terms, with building standard levels of electricity, lighting, heating, ventilation and air conditioning, and janitorial service provided thereto. 2. License to use the furniture, if any, located in the Office(s), in their as is" condition. 3 License to use the Building's address as Client's business address 4. Business identity on the lobby directory of the Building, subject to the Center's approval of directory listing usage. Telephone and Internet: 5 License to use one (1) IP telephone instrument and cord per Office 6 High -speed Internet connection, with unlimited access subject to reasonable bandwidth usage limitations as determined by the Center 7. License to use one (1) telephone number and line (with all local and long- distance charges to be billed to Client's account as part of Additional Services Schedule C) 8 Telephone voicemail system Reception Services: 9 Professional receptionist or office manager serving the Center, during business hours as determined by the Center, with availability subject to meal and other breaks and unforeseen absences. 10 Personalized telephone answering of incoming calls, during business hours as determined by the Center, limited to normal business communications, and expressly excluding inbound telemarketing and advertising response calls, service for which, if any, shall be provided only at the Center's discretion as an Additional Service. Night service during non business hours and limited, as- needed basis during business hours 11 Receipt of mail and packages during business hours as determined by the Center, subject to availability of receptionist or office manager Common Area Facilities: 12. License to use, in common with other Center clients, furnished conference room facilities, subject to prior reservations and reasonable use limitations as determined by the Center The Client will receive 6 hours per month at no cost. If the Client goes over 6 hours per month they will be charged $10.00 per hour per month and will be billed to the Clients account separate from the Base Service Fee 13. License to use, in common with other Center clients, a shared, self service, BW /Color photocopier, the fees for which, and the availability of, shall be as determined by the Center and shall be subject to modification without notice by the Center from time to time in its sole discretion Charges will be billed to the Clients account separate from the Base Service Fee 14 License to use, in common with other Center clients, a shared facsimile machine, with all calls to be billed to Client's account separate from the Base Services Fee 15 License to use, in common with other Center clients, a kitchenette /break room furnished with fixtures and utensils, subject to reasonable use limitations as determined by the Center 6 APB Service Agreement SCHEDULE C ADDITIONAL SERVICES 1 Administrative support for the following tasks, subject to availability a. Secretarial services, b Word processing; c. Facsimile services; d. Voice messaging; e. Copy and binding services, f Outgoing mail and express delivery services, g Catering and beverage services, h. Meeting facilities, Miscellaneous purchasing services. 2. Specialized or additional equipment beyond that included in Base Services. 3. Self- service copying. 4 Self- service faxing. 5 Printing and office supplies. 6. Specialized telephone services. 7 Local and long- distance telephone, facsimile, Internet, telephone answering and /or messaging services, and /or conference room usage beyond the levels of usage permitted within Base Services 8 Other Client requested services, subject to availability The fees for, and the availability of, any Additional Service shall be as determined by the Center and shall be subject to modification without notice by the Center from time to time in its sole discretion 7 1 Client's employees and guests will conduct themselves in a businesslike manner; proper business attire will be worn at all times, the noise level will be kept to a level so as not to interfere with or annoy other clients, and Client will abide by the Center's directives regarding security, keys, parking and other such matters common to all occupants Client may use the common area facilities of the Center only to the extent included in Base Services under this Agreement, and may use public areas of the Building only with the Center's consent, and in all events Client shall keep such common areas and public areas neat and attractive at all times and shall ensure that its use of such common areas and public areas is conducted in a clean and tidy manner 2. Client agrees to use chair mats and desk pads in the Office(s) and any damage from failure to use the same will be the responsibility of Client. 3 All entrance doors to the Office shall be locked when the Office is not in use. Client will not prop open any corridor doors, exit doors or doors connecting corridors at any time, whether during or after business hours. 4 No portion of the sidewalks, doorways, entrances, passages, vestibules, halls, lobbies, corridors, elevators or stairways in or adjacent to the Building shall be obstructed or used for any purpose other than for ingress and egress to and from the Office, and no doormats, overshoes, umbrellas or other items of any nature whatsoever shall be placed or permitted to remain therein. No floor, skylight, partition, transom or other opening that reflects or admits light into any place in the Building and no means of access to any building fire escape shall be covered or obstructed by Client. The fire stairs shall be used only for emergency exit purposes. 5 Client shall use such receptacles for waste as the Center may furnish and shall keep such refuse in the interior of the Office out of sight until removed. No foul or noxious gas or odor or substance or combustible fluid or material shall be used, kept or permitted to be used or kept in the Office 6. No animals, birds or other pets and no bicycles or other vehicles (but not including wheelchairs or similar devices and animals used by handicapped individuals) shall be brought into or kept in or about the Building, temporarily or otherwise, except at such areas as the Center may designate. The Office shall not be used for cooking or lodging purposes or for the storage of merchandise or other materials 7. No curtains, draperies or other hangings or window treatments on or beside the windows which are located in or on the outside of the Office and APB Service Agreement SCHEDULE D CENTER RULES 8 which are visible from outside the Office shall be installed. 8 Client shall not install, affix or use (a) any signs, lettering or advertising media of any kind, or blinds, shades, curtains, draperies or similar items, either on the exterior of the Office or in the interior of the Office in such a manner as shall be visible from outside the Office, or (b) any awnings, radio or television antennas or dishes or any other object or equipment of any nature whatsoever on the exterior of the Office. All rights to and use of the exterior of the exterior wall of the Office and the roof of the Building are reserved to the Center 9 Client shall not bring into, use or keep in the Building, nor suffer or permit to be brought into, used or kept in the Building, any inflammable, explosive or hazardous article of any nature, nor use any source of power other than electricity for lighting or any other purpose 10 Freight, business equipment, furniture, merchandise, and other large or bulky articles shall be delivered to and removed from the Building through such entrance, in such manner and at such times as may be designated by the Center. Packages of reasonable weight and size, which can be carried by one person without interference with other passengers therein, may be moved up and down on such elevators and at such times as may be specified by the Center All damage to elevators, the Office or other portions of the Building caused by the moving or carrying of articles therein or thereon shall be paid for by Client and can be paid for by the Refundable Services Retainer The Center shall not be responsible for damage to any property of Client delivered to or left in any receiving area or elsewhere in the Building or to any Building moved or handled anywhere in the Building by any employee or representative of the Center as an accommodation to Client, the Center being under no obligation to accept delivery of, or move or handle, any Building of Client. 11 The Building's owner has the right to control, maintain and operate the public and common areas of the Building in such manner as it deems best for the benefit of the tenants, occupants and users of the Building generally Client shall not invite to the Office, or permit the visit to the Office of, persons in such numbers or under such conditions as to interfere with the use and enjoyment by tenants and other occupants and users of the entrances, corridors, elevators and facilities of the Building. 12. Client shall solicit no business in the common areas, nor distribute handbills or other advertising matter in the common areas, nor place the same in or on automobiles in any parking area serving the Building. The Center reserves the right to, but shall not have the duty to, exclude or eject from the Building all solicitors, canvassers and peddlers, or any person who, in the judgment of the Center's building manager or employee in charge, is under the influence of liquor or drugs, or any person who shall in any manner do any illegal act or any act in violation of any of these rules. 13 Client shall not (a) attach or permit to be attached additional locks or similar devices to any door or transom of the Office, (b) change existing locks or the mechanism thereof, or (c) make or permit to be made APB Service Agreement 9 any keys for any door thereof other than those provided by the Center 14 Water shall not be left running except when in actual use Lavatory and other plumbing equipment shall not be used for any purpose other than that for which it is intended, and no rubbish, papers or other foreign substances may be thrown therein. 15 The entire Building has been designated non- smoking Smoking is prohibited in all public and private areas of the Building 16 All daily communication regarding the Center Client service relationship shall be with the Center Manager, not the Building Owner