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HomeMy WebLinkAboutCOW 2008-04-28 Item 4A - Budget - 0.37 FTE Administrative Support Technician in City Clerk's Office COUNCIL AGENDA SYNOPSIS k y 5� Inrtralr ITEM NNO. P1tAtia 't G tbleetinn Date Prepared by Mayor i revzerrw 1 Council renew a -4i/I %o z I3 ±i r 1 04/ 28 08 1 CO 1 05/05/08 j CO I;t 1908 ITEN INFORMATION- CAS NUMBER: 08-048 I ORIGLNAL. AGENDA DATE: APRIL 28, 2008 AGENDA I1'EMTI"T"LE. Increase the hours of the Administrative Support Technician in the City Clerk's Office by 15 hours per week (.37 FTE), making the position full time. CA 1'EGORY Discussion Motion n Resolution 1 1 Ordinance n Bid Award n Public Hearzng Other Mtg Date 04/28/08 Mtg Date 05/05/08 kits Date 11 itg Date Mtg Date lltg Date Mtg Date SPONSOR n Council Mayor Adm Svcs LI DCD Finance n Fzre n Legal n P &R 1 Police PIS' SPONSOR'S When Mayor Haggerton took office, organizational changes were implemented and an IT Department was SUMI\l.1ARY created. City functions involving communications and publications were transferred to the IT Department. The Document Processing Coordinator, who worked in the City Clerk's Office, was also transferred to IT to facilitate the change. Some of the duties performed for the Clerk's Office by the Document Processing Coordinator remain and need to be absorbed by existing staff of the Clerk's Office. This increase will help mitigate the staffing Toss and facilitate the provision of necessary day -to -day services for the public. REVIEWED BY COW Mtg. CA &P Cmte F &S Cmte n Transportation Cmte Utilities Cmte n Arts Comm. n Parks Comm. n Plaruung Comm. DATE: 04/22/08 RECOMMENDATIONS: SPONSOR /ADMLN. Approval COMMIIEEE Unanimous Approval; Forward to Committee of the Whole _C -IMPACT L -F.UND _SOURCE EXPENDITURE REQUIRED AMOUNT BUDGETED APPROPRIATION REQUIRED $25,000 annually Fund Source: SALARIES AND WAGES Comments: I MTG. DATE' ''RECORD OF ACTION 4/28/08 1 _.:ATTACHMENTS -M1rG DATE 4/28/08 Informational memorandum dated 4/17/08 Minutes from the Finance and Safety Committee meeting of 4/22/08 MEMORANDUM TO: Finance and Safety Committee jL FROM: Rhonda Berry, City Adq ni that DATE: April 17, 2008 k RE: STAFFING IN THE CITY CLERK'S OFFICE PROPOSAL Increase the hours of the Word Processing Technician (.63 FTE) in the City Clerk's Office by 15 hours (.37 FTE) per week, making the position full time (1.00 FTE). BACKGROUND When Mayor Haggerton took office in January this year, he set out to find ways to ensure that City departments are organized for efficiency and growth. Shortly thereafter he implemented some organizational changes, creating a Department of Information Technology and transferring the Document Processing Coordinator and responsibility for City publications, TV21, and the Tukwila radio station into that department. With the transfer out of the City Clerk's Office, certain duties performed by the Document Processing Coordinator did not follow. Some of these duties include review and editing of ordinances and resolutions, and in -house codification of the Tukwila Municipal Code. Additionally, there are forms, schedules, calendars, and technical reports specific to the Clerk's Office that requirement re- assignment to current staff. The Document Processing Coordinator provided counter and phone support during vacations and illnesses, and specifically on the 2 days per week the part -time Word Processing Technician is not in the office. The Word Processing Technician is the primary backup to the counter /switchboard and works conjunctively with the Administrative Support Technician who staffs the counter /switchboard full time. (Since April 1, the Word Processing Technician has been working full time to allow the Clerk's Office to maintain service levels). DISCUSSION The staff count for the City Clerk's Office at the end of 2008 will be 5.63 FTE employees. The Word Processing Technician is the .63 FTE and is the subject of this request. The 5.63 FTE total includes a new, unfilled position approved for 2008, which will provide essential technical expertise to include oversight and enhancement of the City Clerk's Imaging System and creation of critical indexes. The City Clerk's Office has not experienced a staff increase in 17 years. The Word Processing Technician position was full -time until 1997, when it was reduced to part -time. This staff member provides not only word processing services, but daily assistance with passports, business and other licenses, notary services, public inquiries, and phone support. The City's growth in the past 17 years has affected the activity at City Hall's central services counter. The increase in the number of phone calls, visitors to City Hall, business licenses, requests for information, document creation, research inquiries from staff, and fulfillment of the Public Records Act has impacted staff whose primary responsibilities are on the "front line." There is also a need for backup phone /counter support for the Mayor's Office. The City Clerk's Office resides within the organizational structure of the Mayor's Office, and it is logical for Clerk's staff to provide backup support if adequate staffing is available. Those staff members who provide the counter /phone support also perform other vital functions to include Council agenda packet(s) production and distribution, ordinance/ resolution/ proclamation/ public notice compilation and processing, paper and electronic document processing, updating databases, license issuance, central filing, staff research, and assistance with public records requests. Most of these duties have legal timelines and cannot be put on a back burner. These functions along with the duties at the central services counter and main switchboard are critical to City operations in maintaining optimum service levels to the public. An increase of 15 hours a week for the Word Processing Technician position will help mitigate the loss of the Document Processing Coordinator and facilitate the provision of the necessary day -to- day services for the public. Because the Word Processing Technician is already the primary backup to the counter /switchboard, it is logical for that position to cover those additional hours of counter and phone services. OPTIONS Alternative 1: Keep the staffing level as it currently exists, resulting in decreased service levels Alternative 2: Allow funding for an increase of 15 hours per week (.37 FTE) to increase the Word Processing Technician to a full -time position (1.00 FTE). FUNDING Alternative #1 would require no funding. Alternative #2 would require annual funding of 15 additional hours per week (52 weeks a year x 15 780 hours) at the current rate of $22.16 per hour, totaling $17,284.80, plus a percentage increase for benefits. The total salary and benefit estimate is $25,000. The salary component of the 2008 City Clerk's budget will reflect a surplus due to: the difference in pay between the retiring and incoming City Clerks; salary not paid to a Deputy City Clerk position for at least 6 weeks; and the new Administrative Support Coordinator position fully budgeted for the year not being hired until the summer. These savings offset the impact to the budget if the Word Processing Technician is increased to full time. 7w1LA, 4, i-: City of Tukwila y Finance Safety Committee so 1a FINANCE AND SAFETY COMMITTEE Meeting Minutes April 22, 2008 5:00 p.m. PRESENT Councilmembers: Dennis Robertson, Chair; Pam Linder and Kathy Hougardy Staff Rhonda Berry, Dave Haynes, Jack Pace, Kathy Stetson, Mary Hulvey, Christy O'Flaherty, Trish Kinlow and Kimberly Matej Guest: Chuck Parrish CALL TO ORDER: Committee Chair Robertson called the meeting to order at 5:00 p.m. I. PRESENTATIONS No presentations. II. BUSLNESS AGENDA A. Reauest for .37 FTE Increasing the Hours for the Administrative Support Technician in the City Clerk's Office Staff is requesting an increase of .37 FTE for the Administrative Support Technician position in the City Clerk's Office. This position is currently operating at .63 FTE (25 hours per week). The addition of .37 F1'E (15 hours per week) will bring this position to full -time (1.0 FTE). This position serves as the primary back up to the front desk position. Due to recent organizational changes within the City, a full -time Administrative Support Coordinator previously located in the Clerk's Office has been reassigned to the Information Technology Department. This reorganization has impacted the workload of the Clerk's Office and has required reassignment of responsibilities. This requested increase in personnel will mitigate the reassignment of the Administrative Support Coordinator position and maintain the Clerk's Office current customer service levels. This request is necessitated by the recent reorganization. There is no budget impact for this year. UNANII'IOUS APPROVAL. FORWARD TO APRIL 28 COW FOR DISCUSSION. B. Reauest for .50 FTE for an Administrative Support Assistant in the Municipal Court Staff is requesting a .50 FTE for an Administrative Support Assistant in the Municipal Court. Over the past few years, the Municipal Court has utilized extra Iabor hours equivalent to that of a .50 FTE. As a result, this position has become essential to daily court operations. Funding for this entry -level position is not in the current budget and will require an estimated $18,000 per year plus benefits. Additionally, staff explained that Municipal Court extra labor hours are not expected to decrease as a result of the additional .50 FTE. This is largely due to the upcoming transition to a new, state mandated, court management system. Future use of extra labor hours beyond this transition cannot be estimated at this time. UNANIMOUS APPROVAL. FORWARD TO APRIL 28 COW FOR DISCUSSION. C. Truck Parking on City Streets Staff provided follow up information regarding the regulation of truck parking which was requested at the November 19, 2007, Finance and Safety Committee meeting. Information was presented by Code Enforcement staff but this issue is also within the purview of the Police Department. After a Lengthy discussion of the information provided, the Committee determined that they would like staff to research and prepare information regarding the regulatory parking options for commercial vehicles on the public right of way. Recreational vehicles will be handled under separate cover at another