HomeMy WebLinkAboutCOW 2006-08-28 Item 3A - Council - Involvement in Citizen Complaints �v;� u COUNCIL AGENDA SYNOPSIS
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ITEM INFORMATION
CAS NUMBER: 06-093 I ORIGINAL. AGENDA DATE: AUGUST 28, 2006 J
AGENDA ITEM TIME Council Involvement in Citizen Complaints
CATEGORY Dirassian Mcticn ❑,Raduticn Ci;:,,,„,x Bid Ayard Fvlic-Hazrirr Other
1dtg Date 8 /28 /CS MttDate MtgDae AftgDate MtgDate AftgDaze MtgDse
SPONSOR Cam it Mayor Ad'nSzcs DCD Firam Fire Legal PG- R Pclice PW J
SPONSOR'S There is a wide range of views on council involvement with citizen concerns /complaints.
SUMMARY The Council and Administration should discuss the view points and see if there is common
ground on the best way to proceed.
REVIEWED BY Cow. CA&P Cmre F&S Cmre Transportation Cmte
wines Cmre El Am Comm. El Parks Comm. Plan Comm.
DATE:
RECOMMENDATIONS:
SPONSOB/ADMIN. Discussion
COMMITTEE I
COST IMPACT FUND SOURCE
EXPENDITURE REQUIRED AMOUNT BUDGETED APPROPRIATION REQUIRED
Fund Source:
Comments:
MTG. DATE I RECORD OF COUNCIL ACTION
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MTG. DATE I ATTACHMENTS
8/28/06 1Mento from Council President dated 8/24/06
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MEMORANDUM
August 24, 2006
TO• Members, Tukwila City Council` K
FR: Dennis Robertson, Council President
RE. Agenda Item Council Involvement in Citizen Complaints
Currently, we are using an Excel spreadsheet to track citizens' issues /problems and it is
being reviewed weekly by the Council President and City Administrator There is a wide
range of views on what council involvement should be with citizen issues /complaints.
The views appear to range from:
1) Council members are elected to be citizen's representative and should track
and be involved all the way in all citizen's issues and problems;
2) Council members should be able to track all citizen issues /complaints (via an
on -line tracking system used by the administration) but should only get
involve in a particular issue /problem if it becomes a policy type issue or is
special for some other reason; and
3) Council members should turn all citizen issues /problems they receive over to
the staff and let them prioritize and handle all issues and problems without
council tracking or providing some type of oversight.
The Council and Administration should discuss the above view points and see if there is
common ground.