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HomeMy WebLinkAboutReg 2004-07-19 Item 2 - Presentation - Strategy Mapping Forecast Why Strategy? presented by PATH WESTERN AVENUE STE 300 SEATTLE, WA 98104 TEL 206.464.0300 FAX City of Tukwila "Why Strategy?" sl~e 1 Why Strategy?? Isn't Planning and Budgeting Enough?? Notes / Comments City of Tukwila "Why Strategy?" slt~e 2 There are Opportunities/ r~ Tukwila has more opportunity than any city in the region for growth, reputation, accomplishment... AdjaCent to Intemal~onal Airport Between two Seaports · Hub of major State Roadways Connected to major Rail Lines Has largest Retail Shopping Mall in State Contains broad set of Natural Amenities Home of major lndusttiar, Commercial, and Hospitali[y services ~ Opportunity creates challenges in the balance of prioritieS, resources, and needs for action: Pdoritization of Capital Projects Response to 'Findings of Commercial Key Customer' survey Recognizing Economic Drk, ers- to take advantage of market, regional trends, etc. Clari~ng How to Compete, proac~ively Dealing with Staffing Limitations Responding to Changing Demands and Relea of Council & Staff Notes / Comments City of Tukwila "Why Strategy?" sl~ 3 There is Waste & Inefficiency, not like we normally think ...every person is often working very hard, with good intentions [3 It often takes 4 - 20 times longer to build consensus, or never get it, then go ahead anyway [] We spend money when there is a better approach and we sr~ould have known it [] We spend money at the wrong time -toosoon, ortoolate [] We spend 20 - 400% more because of lack of,evera~s of ava,,abie resources - people, processes, systems, and/or real property, [] We don't address an opportunity or risk unt,~ everyone else is doing it 0 We expect a result when it is not obvious how to do it, or how to deal with known barriers Notes / Comments CRy of Tukwila "Why Strategy?" sl~e 4 Why Strategy? - Symptoms of the Prob/em Q Them are over 19,000 municipalities in the US [] Less than 50% have a strategy Q 95% of these who do felt it was moderately/very effective [] The best of these have seen dramatic value The primary Complaints are: [] Lack of Stakeholder involvement [] Lack of Follow-up (a buried book in the drawer) Notes / Comments City of Tukwila 'Why Strategy?" sl~e 5 We Often Do Stuff The Things we don't do, but think about Notes / Comments City of Tuk~vila "Why Strategy?" sl~e ~ With Strategy stun Makes Sense ...and We don't Miss Things* and we don't Wear our People out Results Perspective Community NeedsP_.e.~~ f ~ Infrastructure Pers~ective ~m;~,~- ~ur ~ ~. Note~ / Comment~ City of Tuk~vila '~Why Strategy?" sl~e 7 Four Perspectives in Strategy Vision Re~lt~ /~i, Notes / Comments City of Tukwila "Why Strategy?" sl~e 8 Signs of Need-what we hearf see ~ We need to... - "connect our people to the plans", - "make progress" - "focus", "have a shared vision", "have clear priorities" - "connect everything we need to do" - "do the right things" - "decide on priorities" - "engage people in more ways" Things seem... - "too confusing" vs. clear, - "lmplementat'on's hard" Notes / Comments City of Tuklvila "Why Strategy?" sl~e 9 How will a Stra~e~g~ Ch~ this? It will help > Recogn!ze wh.a.t is Relevant from past, in present, intofuture ,,,& NOt miss Anything Important > Build Understanding and Buy.in ...& Clarify Roles, make expectations specific, clear, & reinforce accouctabiltiies > Recognize Opportunities,,.ka=ea, a.ticonnac~ons ...& Assure Balance in investments, activities, roles, decisions > Leverage Resources to their best potenfial ...& Understand Timing & the optimum order of events ~. Focus on Priorities ,,,& Set Measures for Progress of commitments & value of impact to community Notes / Comments City of Tuk~vila "Why Strategy?" sltge 10 ...What will We do Differently?. Create a Strategy, then Build it into our Operations Plan Planning and Budgeting ...by themselves are not enough Notes / Comments City of Tukwila "Why Strategy?" sluqe 11 Strategy Implementation Roadma p~ Notes / Comments City of Tukwi~ 'Why Strategy?" sl~e 12 City of Tukwila Building an Effective Strategy Residential Draft for Council  ~-[~ Develop Plans into Notes / Comments City of Tukwila 'Why Strategy~ sl~e 13 Definitions: Strategy "A performance management system which defines critical objectives, optimizes resources, and sets measures to achieve challenging goals" Operating Plan "A detailed action plan that supports and communicates how the organization will achieve the objectives of the strategy~ Notes / Comments