HomeMy WebLinkAboutSpecial 2004-05-24 Item 3 - Budget - Business Community Liaison of Tourism and Marketing Division COUNCIL AGENDA SYNOPSIS
~ 5/24/04 ..................... Initialsi ...... ................. ~MNO.
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CAS Number: 04-070 I Original Agenda Date: 5/24/04
Agenda Item Title: New position for Tourism & Marketing Division - Business Community Liaison
Original Sponsor. Council Adtnin. X
Timeline: Approve at June 7, 2004 Regular Meeting
Sponsor's Summary: New position will be added and other expenditures reduced resulting in no budget adjustment.
Position will report to Katherine Kertzman. See job description attachment.
Recommendations:
Sponsor: Approve a bUdget motion for new position
Committee: Finance & Safety May 17, 2004 meeting approved for COW
Administration: Same as Sponsor
Cost Impact (if known): Offset against other budget line items
Fund Source (if known): N/A
Meeting Date Action
5/24/04
Meeting Date Attachments
5/24/04 Staff report dated May 13, 2004
5/24/04 Finance & Safety minutes from May 17, 2004 meeting
City o.l"Tulcwila
6200 Southcenter Boulevard · Tukwila, Washington 98188 Steven M. Mullet, Mayor
MEMORANDUM
TO: Finance and Safety Committee
Director of Administrative Services
FROM:
Viki
Jessop,
DATE: May 13, 2004
RE: Business Community Liaison Position
Attached for your review is a classification description for the proposed position of
Business Community Liaison in the Tourism and Marketing Division of the Finance
Department (attachment 1). This proposed position will maintain and develop sales of
Seattle Southside as a viable destination to host groups of overnight visitors in
accordance with Seattle Southside Visitor Service's (SSVS's) business plans. The
Hotel/Motel Advisory Board and Lodging Tax Advisory Board have reviewed the
proposed duties which will include:
o planning and implementing group sales activities;
Prospecting for new business traveler and professional travel planner customers;
and
(3 Seeking business community participation in SSVS's program marketing activities, to
include the.website, coupon~ book, restaurant book, and online I~0tel reservation
program.
The recommendation for placement of the p6sition within the Teamsters
Administrative/Technical bargaining unit is $3457 - $4203. Please see the attached
Teamsters Administrative/Technical wage schedule, which shows the comparison of this
position in relation to other positions in the bargaining unit (attachment 2).
If the proposed position and recommended salary are acceptable to you, I will be
prepared to present this at the upcoming COW meeting on May 24th.
Phone: 206-d33-1800 · City Hall Fax: 206-433-1833 · www. ci. tukwila.wa.us
City of Tukwila
Class Specification
CLASS TITLE: Business Community Liaison
DEPARTMENT: ACCouNTABLE TO: ,~AF STATUS:
F nance Program Manager ~Non-Exem@t
JOB SUMMARY: The Business Community Liaison performs journey level activities in
planning and implementing direct group sales and business community liaison activities, so as to maintain and develop sales
~of Seatt e Souths de as a v ab e destina ion in accordance with Seattle Southside Vis tor Serv ce s (SSVS s) business plans.
DISTINGUISHING CHARACTERISTICS:
]'he BuSiness Community Liaison clasSiflcation is a stand-alone classitication which is distinguished
~rom other classifications by the business community liaison activities performed involving sales, marketing, and advertising.
DUTY ESSENTIAL DUTIES: (These duties are a representative sample - FREQ.
NO. ~osition assignments ma}, vary.)
1. Designs and implements group sales activities in accordance wilh approved budgets; projected Daily
sales volumes, product mix, and timelines. 20%
2. Prospects for new business traveler and profossional travel planner customers; initiates contact; Daily
ualifles as potential customers; and closes sale. 20%
3. Seeks business community participation in SSVS's program marketing activities including Daily
,vebsite, coupon book, restaurant book, online hotel reservation program, and guest 20%
· elations program.
4. :)evelops and maintains various reports, records, schedules, databases, promotional Daily
terns, and information books. 10%
5. ~,cts as a liaison between City departments, the public, and other agendes. Daily
10%
6. ~aintaths reasonable, predictable, punctual, and regular attendance during the standard Daily
,york week. , 5%
7. Attends and/or facilitates meetings; may make presentations and provide staff support. Weekly
5%
8. Assists businesses with guest relations programs, to include providing staff training. Weekly
5%
9. 'vtay serve as a lead or supervisor to subordinate employees by training, assigning, Weekly
3rioritizing, reviewing, and monitoring the worktiow of staff to ensure quality of work and 5%
services.
CLASS TITLE: Business Community Liaison
(NOWLEDGE (position requirements at entry):
(nowledge of:
Terminology, methods, materials, practices, and techniques in area of assignment;
Group sales activtiJes;
Supervisory theories, practices, and principles;
Research methods and report writing;
English usage, spelling, grammar, and punctuation;
Customer service techniques; and
Medern office practices and procedures,
SKILLS (position requirements at entry):
3em0nsffated skill in:
Applying customer service techniques;
Using a personal computer and related software applicatians;
Assigning, monitoring, and evaluating the work of others;
Project management and handling multiple tasks;
Reseamhing and analyzing information;
Resolving problems;
Creating and maintaining various reports and data;
DevelOping and maintaining business community participation;
Performing basic mathematical calculations;
Using proper grammar, spelling, and punctuation;
Using office equipment such as phones, copiers, typewritem, calculators, and fax machines;
Paying attention to detail and accuracy;
Establishing and maintaining effective interpersonal relationships at all organizational levels; and
Communication, both oral and written, sufficient to exchange or convey information
and to receive work direction,
~INING AND EXPERIENCE (position reqalrements at entry):
Bachelor's Degree in related field and two years of tourism, marketing, or hospitality sales
- experience o_r a combination of education and experience which provides'the
knowledge, skills and abilities sufficient to perform the essential elements of the job.
.ICENSlNG REQUIREMENTS (position requirements at entry):
Valid Washington State Driver's Ucanse.
;~HYSlCAL REQUIREMENTS:
Positions in this class typically require: stooping, kneeling, crouching, reaching, mobility,
fingering, lifting, grasping, talking, seeing, headng; and repetitive motions.
Medium work: Exe~ng up to 50 pounds of fome occasionally, and/or up to 20 pounds of force
frequently, and/or up to 10 pounds of force constantly to move objects. Some positions may require
greater exertion in moving objects.
CLASSIFICATION HISTORY:
New Class: 5/1/04
Revised:
APPENDIX "A"
to the
AGREEMENT
by and between
CITY OF TUKWILA, WASHINGTON
and
PUBLIC, PROFESSIONAL & OFFICE-CLERICAL EMPLOYEES AND DRIVERS
LOCAL UNION NO. 763
Administrative and Technical Employees
January 01, 2002 through December 31,2004
THIS APPENDIX is supplemeqtal to the AGREEMENT by and between the CITY OF TUKWILA,
WASHINGTON, hereinafter referred to as the Employer, and PUBLIC, PROFESSIONAL & OFFICE-
CLERICAL EMPLOYEES AND DRIVERS LOCAL UNION NO. 763, affiliated with the International
Brotherhood of Teamsters, hereinafter referred to as the Union.
A.1 The classifications of work, allocation of bargaining unit positions to this bargaining unit and
their corresponding Pay Ranges for classifications covered by this Agreement shall be as
follows:
· Classification DBM Pay Ran.qe
Admin Support Assistant A11
Recreation Program Assistant All
Admin Support Technician . A12
Fiscal Support Technician A12
Info Technician Assistant A12
Admin Support Specialist A13
Admin Support Coordinator B21
Bailiff B21
Fiscal Specialist B21
Graphics Specialist B21
Info Tech Specialist (Entry) B21
..... Recre. ation-Pregram Specialist B21
Tourism and Marketing Coordinator B22
Info Tech Specialist (Journey) B22
Engineer Tech B22
Plans Examiner B22
Code Enforcement Officer B22
Inspector (Entry) B22
Inspector (Journey) B23
Project Inspector (Entry) B23
Recreation Program Coordinator B24/B31
Senior Plans Examiner B24
Project Inspector (Journey) B24
2004 Monthly Wages*
Teamsters
DBM Step 1 Step 2 Step 3 Step 4 Step 5 Alternative
Pay Range 00-12 m 13-24 mo 25-36 m 37-48 m 49 m + Payment
All 2638 2770 2909 3053 ~ -3206 78
A12 2823 2963 3112 3268 3431 84
^13 3020 3170 3329 3496 3671 90
B21 3232 3393 3563 3740 3927 96
B22 3457 3631 3813 4003 4203 103
B23 3699 3885 4078 4283 4498 110
B24/B31 3959 4157 4364 4582 4812 117
B25/B32 4235 4447 4670 4904 5150 126
C41 4533 4759 4997 5247 5508 134
C42 4849 5092 5346 5615 5895 144
C43 5189 5449 5721 6007 6307 154
C51 5552 5830 6121 6428 6750 165
C52 5940 6238 6551 6878 7221 176
*reflects 2.5% increase
Financ. e and Safety Committee
Monday, May 17, 2004
Present: Dave Fenton, Joan Hemandez, Dermis Robertson, Alan Doerschel, Viki Jessop, Katherine
Kertzman, Lori SuRer, Rhonda Berry
New Position: BUsiness Community Liaison - Tourism & Marketing
The new position is being created to fill a workload need in the Tourism ~ Marketing
Division. Viki ,lessop, Alma Doerschel and Katherine Kertzrnan answered several
questions from the committee. The position will be a Union position. The duties will
include working directly with the hotels to increase coordination with Seattle 8outhside.
Because of our interlocal with Sea?ac they would pay one-half of the cost. Also, the
budget will be adjusted so that no additional funds are needed. Both of the Lodging Tax
committee's have approved of this position. The new person will report directly to
Katherine Kertzman. Reee*mmend to May 24 COW
Proposed Amenamants to Oraln~nce re~ardin~ Law Enforcement Officers:
Captain Sutter explained the housekeeping changes needed for re-accreditation oftha Police Department.
The proposed ordinance adds the position of "Captains", "full or part-time commission Transport Services
Officers", and changes the position of "Patrolmen" to "Officers". The ordinance does not change the
organizational structure of the department. Councilmember Rohartson suggested siriking the second
"WHEREAS" paragraph as being redundant and the committee and staff agreed. Recommend to May 24
COW.
~L~: The committee had a few questions regarding the Police Deparlment section of the
· reports, which were answered by Captain Sutter.
The fkst quarter report for Administrative Services was also discussed. The areas of interest from the
Committee were the staffing needs/levels for the department and impacts from staffing, construction, and
other changes throughout the City. We also discussed that all bargaining units, except Police Non-
Commissioned, will be open. '
Departments to be reviewed at the 6/7 meeth~g are Fke Department, Human Services, Municipal Coma,
City Attorney, and Finance Department.
Councilmember Robertson mentioned two items he would like to discuss at a future meeting: debt se~ice
policy and budget planning in light of ballot initiatives currently being proposed. Other committee
members concurred, and Alan thought these items, as well as a Financial Planning Model update, could be
scheduled for the June 7 meeting. Councilmember Hemandez was asked, and she agreed, to provide
examples of debt service policies distributed at a worksh?p she attended.
Meeting Adjourned.
Approve
ComunttelgChhir