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Home My WebLink About10-109 - Integra Telecom - Voices and Internet Services10- 1090) Tod a y 's Jul Integra Telecom* Y� Y 24, 2012 Council Approval N/A 700 SW 39th St Suite 200 Account Name City of Tukwila Foster Golf Renton, WA 98059 rq g ra 1CC Number 855009 Phone (206) 242 -1400 1 Toll Free (888) 867 -1883 Current Service Address 13500 Interurban Ave S Fax (206) 242 -1620 City, State, Zip Tukwila, WA 98168 Prepared By: Richard Adair Contract Term 24 Months Market: Washington MOVE ORDER INFORMATION Customer Contact Information New Service Address Suite Contact Name Mary Miotke City, State Zip Contact Number 206 433 -7150 'Requested Move Date Email Address marv.miotkera)tuwilawa cov 'Minimum Business days required once contract is received and accepted by Integra: Fax 206- 433 -7154 Business Lines: 15 Days DSL: 20 Days T1: 30 Days Add /Change to Service I Current Pricinq I Add /Change to Service Local Services and Features Monthly Unit Term Estimated Monthly Unit tstlmareg Term Install Monthly Install Cost Discount Quantitv Monthly Charges' Cost Discount Charges Quantitv Charges' Charges Basic Business Lines 13.99 3 41.97 IAC Chg 6.11 3 18.33 ICF Chg 6.25 3 18.75 Estimated Subtotals for Local Service: 79.05 Current Pricinq I Add /Change to Service Toll Services []No change to existing Toll Services Per Minute Estimated Estimated Per Minute Rate Minutes Monthly Charges' Rate Estimated Minutes Estimated Monthly Charges' Interstate 0 0.02 0 Intrastate 0 0.02 0 Toll Free Interstate 0 0 Toll Free Intrastate 0 0 LD ValuePlan Overage 0 0 I Existing Pricing I Integra Proposed Services Estimate Estimated Monthly Charges excluding taxes and surcharges' I 79.05 Notes: Term Length 24 Months Centuryl-ink contract ends Aug 24, 2012. Moving these last 3 lines over. 206 267 -2992 Primary Fire Alarm, 206 267 -2994 Secondary Fire Alarm, 206 267 -2996 Security Alarm. No Features (L.D. covered under the parent ICB flat rate .02) Q No Additional Listings dditional Listings Attached [-]NO Includi change to existing Directory Primary Listing g a suite, room or Company Name I I other addition (Directory Telephone Number to List I Information Listing) will incur Address D To Include Suite Initial I an add'I $1.50 monthly fee per line. Citv.State.Zio 1 Listing Tvoe: Business OResidential UPublished ❑Non Published []Non- Listed ❑DMrr Address This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing documents and policies. Early Termin fees may apply asset forth in Section 15 of the Integra Master Service Agreement. Customer e. Jim Haggerton, Mavor y 24&GI Print Nam ,t v 1 9 h ze ignature Date Integra Telecom Acceptance: l O A0 V144— Z y /Z Print Name nature Da t 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Network Access Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. 54- �CO( `As identified in the Master Service Agreement Letter of Authorization Customer Name: City of Tukwila Foster Golf Address: 13500 Interurban Ave S Number Street please specify suite, room and /or building Tukwila City Integra Telecom* 700 SW 39th Street Suite 200 Renton, WA 98059 f qgra TollFree5- 970 7.1883 Fax 425- 970 -7010 www. inteoratelecom corn WA 98168 State Zip This letter authorizes Integra Telecom to act as our communications representative and /or agent and represent the above mentioned customer to obtain information and /or copies of all of our network services. We also authorize Integra Telecom to issue orders for disconnection, reconnection, reconfiguration and installation of services authorized below: Inbound 800/888/877 Service E' Outbound Intrastate Long Distance Service Q+ Outbamd Interstate Long Distance Service Local Service AUTHORITY TO RELEASE CUSTOMER SERVICE RECORDS AUTHORITY TO RELEASE CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) Provider /s: CenturyLink is /are hereby authorized to release pertinent information to Integra Telecom and for following Integra Telecom's The undersigned hereby designates Intergra (Agent) as its instructions with respect to any changes to or maintenance of the undersigned's authorized telecommunications representative(s) and agent to act on its behalf in telecommunications service(s). You are requested to release to Integra Telecom any the procurement and maintenance of its network telecommunication services. customer proprietary network information concerning the undersigned's services as Integra Telecom is hereby authorized and requested to provide all information may be required by Integra Telecom in connection with its furnishing of services to the requested by Agent as it pertains to call detail records, contracts, configuration undersigned. You may deal directly with Integra Telecom on all matters pertaining to and service information. This authorization will remain in effect until modified or our telecommunications service(s) and you should follow Integra Telecom's rescinded in writing by the undersigned. instructions with respect thereto. This authorization will remain in effect until modified or rescinded in writing by the undersigned. CHANGE IN LOCAL SERVICE PROVIDER This letter authorizes Integra Telecom to act as our agent for purposes of ordering changes in and /or maintenance on our telecommunications and related services. This authorization includes, without limitation, the removal, installation, addition to, or rearrangement of our local access services, as well as equipment interconnected to our telecommunications service (s). Provider CenturyLink TN's Converting to Integra 206 267 -2992 206 267 -2994 206 267 -2996 CHANGES IN PRIMARY LONG DISTANCE CARRIERS This letter authorizes Integra Telecom consistent with the above general authorization and FCC requirements, to act as our agent to change our primary interexchange carrier from our current service provider for each of the telephone numbers listed on the service agreement and any supplement to this authorization. (We understand that only one interexchange carrier may be designated as our interstate primary interexchange carrier for any one telephone number, and we further understand that any primary interexchange carrier change made on our behalf may involve the imposition of a charge by local exchange carrier that we are responsible for paying.) If any jurisdiction allows for the selection of additional primary exchange carriers (e.g. for local, intrastate, or international calling), then Integra Telecom is hereby authorized to change our primary carrier for those services from our current service provider for each of the telephone numbers listed on the service agreement or any supplement to this authorization. Provider CenturyLink TN's to be PIC'd to Integra 206 267 -2992 206 267 -2994 206 267 -2996 Toll Free Numbers: Customer Name as it appears on Toll Free bill /SMS 800 Toll Free Number Rings into 800 Serving Area Restrictions (This letter also authorizes Integra to use the RespOrg ID of IMT04 or effective on a.m. or p.m.) This authorization shall remain in effect until canceled via written authorization by the above listed company. This Letter of Authorization rescinds all other Letters of Authorization previously entered into by the above listed company. This letter also authorizes the use of a facsimile copy to be used as a valid and binding authorization. JimFieoperton -7 o a CustV rAuth Representatfve(Print Date r� on file Sign e r SS#or Tax lDM r e t// v id Internet Services Agreement Page 1 ;tourer Name: City of Tukwila treetAddress: 14862 Tukwila International Blvd y /State/ Zip: Tukwila, WA 98168 lone Number: 206 433 -7150 me Phone M Richard Adair 206 949 -0937 Voice Services !ss Line 24 Month e Access Charge nection Fee 3nsion Line (includes 5 call paths) 31 Pathway nection Fee kages Select International All Services aging Jes Enter Number of Digits )n Codes h 20 ,uthorization Codes Per 15 lirectory Listings Internet Services nternet Select Jth Select (Includes 100 1GB emails, 1 GB Web Disk GB Transfer, 1 Domain Name Hosting, 10 s Select 3 Storage 10 GB 10- 109(h) Council Approval N/A Integra Telecom* Integra 700 SW 39th Street Suite 200 TEIEtOp Renton, WA 98059 Phone 425- 970 -7000 Toll Free 888 867 -1883 Fax 425- 970 -7010 www.integratelecom.com Order Date: I 6/26/2012 I Service Term: 24 months Promo Code: Promo Code: ICB Code Select Monthly Estimated Monthly Charge Activation Monthly Activation Charge Discount Charge Quantity Charges' Charges 13.99 I 1 waived 1 2 1 27.981 waived 6.11 1 1 2 1 12.22 6.25 1 1 2 1 12.501$ 1 I I$ I$ I$ I$ I$ 2 I$ I$ I I 1$ I$ I I$ I I$ I$ I$ I I$ I I$ I$ 1$ I 1$ I$ I$ I I$ I$ Estimated Subtotals' Voice Services 52.70 1 #VALUE! I$ I 1 I$ I$ I$ I I$ I$ I$ I I$ I I$ I$ I$ I I I$ I$ I I$ I I$ Estimated Subtotals' Internet Services I 1 SA— Page 1 of 3 I O Select ne Numbers:' Number: I I Internet Services Agreement Page 2 (integra ame: City of Tukwila TELECOM Richard Adair Monthly Estimated Monthly Charge Activation Monthly Activation Long Distance Services Charge Discount Charge Quantity Charges' Charges stance Plan I I I I I I I ent I I I 1 I incl I$ l+ Connect Plan D I I I I I I I$ I I Per Minute Charge ;ion Line Rate III and /Outbound 1+ 0.020 Select and /Outbound 1+ 0.020 Select I Estimated Subtotals' Long Distance Services) I CHARGES SUMMARY Activation Charges Estimated Monthly 90.00 Activation Charges 0.00 I I 54.45 Discount Charges' CTORY PRIMARY LISTING F1 Additional Listings Attached pang Name Warm Lines Only If additional listings are ess 1- Primary Fire requested please submit a State, Zip 2- Secondary Fire Security completed Directory Listings )hone Number to List I form. Ig Type Published [D $1.00 Non Published Q $.75 Non Listed OMIT Address Choose Directory Select esents and warrants the above information is true and correct and grants Integra the right to deliver customer's name, address, and phone forth above to the appropriate directory publishers and directory assistance data bases. Customer assumes full responsibility concerning the y name as a directory listing and agrees to hold Integra free and harmless of and from any claims, loss, damage, or liability that may result from listing. Integra will take reasonable steps to ensure that the above information appears in the next directory to be published, however, it warrant that the listing will be error -free. Integra's liability for errors or omissions, including failure to publish, in Customer directory listings to the charge for that listing during the effective life of the directory containing the error or omission. Integra will provide a summary bill :ontacted by the Customer to revert to a detailed invoice option. t including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra's policies and procedures located at lecom.com, incorporated by reference herein, constitute a binding commitment between Integra and Customer, effective upon execution of t, and supersedes all prior written or verbal agreements or understandings. Customer acknowledges that Customer has received, read, and is Agreement and the Master Service Agreement, and agrees to all of the terms and conditions of the foregoing documents and policies. ation fees may apply as set forth in Section 15 of the Integra Master Service Agreement. onthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Network Access Assessment (NAA), lent on service type in an amount not to exceed 8.95% (10.99% in Colorado) of monthly charges, which assists in supporting network upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance r more information about taxes, surcharges, and fees please visit: www.integratelecom.com. in the Master Service Agreement ceptance Tt m f 4ao, W+6y) I Print Name REQUIRED Responsible Party email: !lecom ante Print Nl m Authori wure /CIQn OtI irc Date This email contact will be the primary recipient of future secure information. n� +o Inlegra Telecom' 700 SW 591h SI SUAe 200 Renton, WA 98059 Phone (206) 242-1400 1 Toll Free (888) 867 -1863 Fax(206)942 -1620 Prepared By: Amy Ashrcrdffoh rd Adair Markel: Washington Customer Contact (niormallon Contact Name Mary Mlolke Contact Number 206- 433.7150 Email Address lnmiotker@d.tukwUa.wa us Fax 206.433.7154 Local &rvlces end Faslures Basic buslness L1nes IAC Chg [CF Chg GID RACI= 10- 109(g) Toda Date September 30, 2011 Council Approval N/A Account Name City of Tukwila 4 ICC Number 832805 TeLCeon Current Service Address 6300SouthcenlerBlvd City, $fate, Zip Tukwila, WA 96188 Contract Term 2, Months MOVE ORDER INFORMATION New Service Address Suite City, Slate Zip 'Requested Move Dale' Wnlmum Business clays requlrad once conVacl S received and accepled by Integra: Business Lines: Yo Days DSL• 20 Days T1:30 Days Add /Change to Service Current rrcrnq I Aao/Chanrre to service a e Term Install Monthly Install btacounl Cheraw Ausnlfly Cheroea Charges 13.99 1 S 6.25 MonlhlyUnll Term Estimaled MonlhlyUnit Cost discount Cuentlty Monthly 0heroea Coal 13.99 0.11 6.25 0.15 0.15 9.00 1 8.00 Estimated 8ublotala for Loc BerAce: I O.ib I-$ 35.351 Current Prl I AddlChaaae to Service Toil Services Q Nema to cad e Per Minute Ealmlated Estimated Per Minute Rate Minute& MonthlyChorcea' Hale Estimated Minutes Estimated MonthlyCflarcea' Interstate 0 0.04 0 Intrastate 0 0.04 0 Toll Free lnleralate 0 0 Toll Free Intrastate 0 0 LD ValuePlan Overage 0 0 ExlelinaPrIcIna 1 InlegrePr000sedSerfteaEetimels Estimated MonlhTy Charges eYOluding faxes phdsurcherges'` 0.15 1 35.39 Notes: Term Length 24 Months Convening DID to POTS and adding RACF feature. DID to convert Is 200 431.3070 and the point to li for the RACF is 206.431.3673. Directory Prlmary Ltaling p noAddRlonelLtthpr Q Add RlwtUMVAmaad Q Nocmgolomua,graeng InGlVding a SU110, room Or Olhor Company Name Addition (Directory lnformaWn Telephone Number to List Using) v,;o incuran addl $1.60 Ad dress xTOlncude5uiealnaftl monthly Ice per line. CIW.SIate.2lo 1 LfslIng Type: euorlm Q pkq,ol f Mrshed Uxn pLbwad naructed oMrr rme This Agreement including Inlagras Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.lnlegfalalotom.com, incorporated by reference herein, consGluls a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supersede all prior or contemporaneous agreements, understandings or representations relating to the subject mailer contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and oondidons of the foregoing documents and polfeles. Early Termination tees may apply as set forth In section 15 of the Integra Master service Agreement. Customer Acceptance KA at f —\101 Pnnl /N/em�1e A o 819nsture %aoc4 Dale Integra Telecom Aoeeptanee: r I x'� r+ U Win tutu e 1 Estimated Monthly Charges do not Include: federal, stale, and local taxes and fees, federal USF, or th2re Access Assessment (NAA), applied dependent on service type In an amount not to exceed 0,95% (1 0,99 1 /o In Colorado) of monthly chargesetwork operations and upgrades, Mon lhly long distance charges are estimated based on customer's estimated use. Actual total charges entices, For more Information about taxes, surcharges, and fees please visit: www.lntegralefecom,00m. 'As Idenlined In the Master Service Agreement Jan. 28. 2011 11:47AM Integra Tel ecom No. 0630 P. 1 Integra Telecom` Today's Pate January 27, 2011 1 0 09 (g) 7oo$W391h SiSults 2oo Account Name City or Tukwila Council Approval N/A Renton, WA 98059 y n e gra i Number 832605 Phone (206) 242-1400 1 Toll Free (668) 867 -1063 Y e Le o a u Current Service oe Address 12424 42nd Ave S Fax (206) 242 -1620 City, Stale, Zip Tukwila, WA 98188 Prepared By: Amy ashrord/RlahsrdAdair Contract Term 24 Months Markel: Washington g." -tx. MOVE ORDER INFORMATION Customer Contact Information fteW Service Address $Uife Contact Name Mar!Mlotke City, Slate ...Zip Confect Number 206.433.7150 `Requested Mova Date Email Address nvnlip;ae,7G.lu Is.va.uB Alinlmum la Hie iii6dioirl acciete0 131 ifimgro: Fax 206 -433 -7164 DgerM99 L•10$ 01 15 Davy FM 20 Da r i -T1 120 Wys Add /Change to Service Current Prfcfnq.. 1 Add/Change fa Service ES1101aree Local Svrvfces end 7earur9s MunlhryUnit Term Estimated Monthly Unit Terri Meta(I Monthly Install Cost _I?„1149unt Quantity MonlhhrChergea' Coat Manor)! Che eCj a _OuenUlfr Charges' CheroeB Basic StrslnessLines 13 -99 8 83.94 IAC Chg 6.11 6 36.68 ICF Chg 5.25 8 31.50 RACF 9.00 1 9,00 Estimated Subtotals for Lecal Sentco; I 1 1 161.10 I S I Current Pricing 1 Add/Change fo Service Toff Services Estimated 0 N Nhx�- o�mYllri27all &xvrua I Par Minute Estimated per Minute 1 Rate minute El Monthly Charcoa Rate estimated minutes Estimated Monlhrv Interstate 0 0.04 0 Intrastate 0 0.04 0 Totf Free Interstate 0 0 Tol] Free intrastate 0 0 LDValuePlan Overage 0 0 I exlsrinnPricfno I inta0i predated services EWmere Estimated Mai Ihly Charges excluding taxes end eurehergee'I 1 181.10 Notes: Term Length 24 Months 2 new Ilne and porting 4 from XO 206- 207 1101. 763 -1214, 765-0166 760 -0167 1"0 e CC.C__ Dlreclnrv L'l.suny IAH eAdlikaJLlslrtr)s ❑AddltonelllstingsAnnhea bN_oshenp Indudngasuile,roamor Company Name other addition (Dine c y Telephone Number to Lfst InrormaGOn usung) win rr Jr P tam 81 monthly reaper Address tJer're rum. sue &mtei tine. CIN,State.Zlr lislinoTvr;e: El ❑uesai „rat •Liwood UNneRbiehed fJ N«PLeted Li orirr,a4erra This Agreement including Integra's Master Service Ag reeient, any schedules or attachments hereto, and Integra Telecoms policies and procedures located at www.integratelecom.carn, Incorporated by reference herein, constitute a binding commitment between Integra Telecom and Customer, effective upon execution or this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject mailer contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing documents and polldes. Early Termination fees may apply a: set forth In Section 15 or the Integra Master Setvfce Agreement. YI/�1 1t M Customer Acc ptanc9;`A M a3� 1 116r� 1 r F' ±y�N 3 11 P L Name Ault' .d Slanalu 1/ 10•419 Integra Telecom Acceptance; 1.. -r'►�h 1T.t -s..L— u i� 1 ,4 6,1n1. Nam. 1 1 :lo aeNY yr, 0r 1 Estimated Monthly Charges do not Include: federal, stale, and local taxes and fees. federal USF, or the Int: Ara -Im- a ed Network Access Aasesament (NAA), applied dependent on service type in an amount not to exceed 6,95% (10.99 %ln Colorado) of monthly charge A' ,I assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges ere subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.lnlegratelecom,com. As identified In the Master Service Agreement 0 10-109 (f) 0111 Council Approval 12/14/10 Integra Telecom* Voice and Internet Services Agreement Page 1 tnteg�' a 700 SW 39th Street Suite 200 TELECOM Renton, WA 98059 Phone 425- 970 -7000 Toll Free 888 867 -1883 Customer Name: City of Tukwila (Records Storage Facility) Fax 425- 970 -7010 r- Street Address: 3411 S 120th PI www.inteeratelecom.com ,t,CICtJ9— City State/ Zip: Tukwila, WA 98188 1 Order Date: 11/5/2010 Telephone Number: 206 242 -0875 4 1 Service Term: 1 24 months 1 AE Name Phone Richard Adair 206 949 -0937 1 Promo Code: 1 1 1 Promo Code: ICB Code Monthly Estimated Monthly Charge Activation Monthly Activation Voice Services Charge Discount Charge Quantity Charges' Charges Basic Business Line Select I 13.99 I 2 27.98 6.11 Interstate Access Charge I I 2 12.22 Interconnection Fee 5.25 I I 2 10.50 Market Expansion Line (includes 5 call paths) I I Additional Pathway I I Interconnection Fee I Feature Packages Feature Package Plus 1 -5 Lines Includes: 1 Premium Voice Mail Box, Hunting, Call Waiting, Caller ID, 3 Way Calling, Call Forwarding Features I Voice Messaging 1 I I Account Codes Enter Number of Digits 1 I Authorization Codes 1'` 20 I I Additional Authorization Codes- Per 15 Additional Directory Listings 1 I I I I Estimated Subtotals' Voice Services 50.70 I Internet Services Broadband Internet Select Bandwidth I 1 I DSL Bandwidth Select I ISP Package (Includes 100 1GB emails, 1 GB Web Disk Storage, 10 GB Transfer, 1 Domain Name Hosting, 10 Mailing Lists) IP Addresses Select 1 1 On Line Data Storage 10 GB 1 1 I Estimated Subtotals' Internet Services) 1 Broadband Phone Numbers: 1 DSL Phone Number 1 Page 1 of 2 g O( a byi j Voice and Internet Services Agreement Page 2 Customer Name: City of Tukwila (Records Storage Facility) 12te TELECOM AE Name• Monthly Estimated Monthly Charge Activation Monthly Activation Long Distance Services Charge Discount Charge Quantity Charges Charges 1 Select Long Distance Plan (Toll Free Service Plan I I International 1+ Connect Plan D 1 t Per Minute Charge Domestic Inbound /Outbound 1+ 0.020 (interstate) ICB Domestic Inbound /Outbound 1+ 0.020 (intrastate) ICB Estimated Subtotals Long Distance Services) CHARGES SUMMARY Activation Charges Estimated Monthly Activation Charges I g 1 50.70 Discount Char es Additional Listings Attached 1 NOTES: This order is in conjunction with the Master Service Agreement If additional listings are requested please submit a completed Directory Listings form. Published Non Published Non-Listed OMIT Address Choose Directory SOUTH KING COUNTY Customer represents and warrants the above information is true and correct and grants Integra the right to deliver customer's name, address, and phone number as set forth above to the appropriate directory publishers and directory assistance data bases. Customer assumes full responsibility concerning the right to use any name as a directory listing and agrees to hold Integra free and harmless of and from any claims, loss, damage, or liability that may result from the use of such listing. Integra will take reasonable steps to ensure that the above information appears in the next directory to be published, however, Integra does not warrant that the listing will be error -free. Integra's liability for errors or omissions, including failure to publish, in Customer directory listings shall be limited to the charge for that listing during the effective life of the directory containing the error or omission. Integra will provide a summary bill format unless contacted by the Customer to revert to a detailed invoice option. This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra and Customer, effective upon execution of this Agreement, and supersedes all prior written or verbal agreements or understandings. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to all of the terms and conditions of the foregoing documents and policies. Early Termination fees may apply as set forth in Section 15 of the Integra Master Service Agreement. 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Network Access Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. As Identified in the Master Service Agreement J 7� 1 t o Ca�a1-e r l I w j y� v �y►+ 1 Customer Acceptan& Jim Haggerton yU j I� j D Print Name Authorized Signature Date This email contact will be the primary REQUIRED Responsible Party email. rylm! 'lU �,wi j recipient of future secure information. Integra Telecom Acceptance Craig Hawley, VP of Sales Print Name Signature [Ate Page 2of2 Integra Telecom' Letter of Authorization 13035 Gateway Chive, Suite 119 Seattle, WA 98168 nt egYa Toll Fr e 867 TELECOM Fax 206- 242 -1620 www inteoratelecom,com Customer Name: City of Tukwila Address: 3411 S 120th PI. Number Street (Records Storage Facility) please specify suite, room and/or building Tukwila WA 98188 City State Zrp This letter authorizes Integra Telecom to act as our communications representative and/or agent and represent the above mentioned customer to obtain information and /or copies of all of our network services. We also authorize Integra Telecom to issue orders for disconnection, reconnection, reconfiguration and installation of services authorized below' Inbound 80018881877 Service Outbound Intrastate Long Distance Service CI Outbound Interstate Long Distance Service 17 Local Service AUTHORITY TO RELEASE CUSTOMER SERVICE RECORDS AUTHORITY TO RELEASE CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) Provider /s: Qwest is /are hereby authorized to release pertinent information to Integra Telecom and for following Integra Telecom's The undersigned hereby designates Qwest (Agent) as its instructions with respect to any changes to or maintenance of the undersigned's authorized telecommunications representative(s) and agent to act on its behalf in telecommunications service(s). You are requested to release to Integra Telecom any the procurement and maintenance of its network telecommunication services. customer proprietary network information concerning the undersigned's services as Integra Telecom is hereby authorized and requested to provide all information may be required by Integra Telecom in connection with its fumishing of services to the requested by Agent as it pertains to call detail records, contracts, configuration undersigned. You may deal directly with Integra Telecom on all matters pertaining to and service information. This authorization will remain in effect until modified or our telecommunications service(s) and you should follow Integra Telecom's rescinded in venting by the undersigned instructions with respect thereto. This authorization will remain in effect until modified or rescinded in writing by the undersigned. CHANGE IN LOCAL SERVICE PROVIDER This letter authorizes Integra Telecom to act as our agent for purposes of ordering changes in and /or maintenance on our telecommunications and related services. This authorization includes, without limitation, the removal, installation, addition to, or rearrangement of our local access services, as well as equipment interconnected to our telecommunications service (s). Provider Qwest TN's Converting to Integra 206 242 -0875 206 242 -0974 CHANGES IN PRIMARY LONG DISTANCE CARRIERS This letter authorizes Integra Telecom consistent with the above general authorization and FCC requirements, to act as our agent to change our primary interexchange carrier from our current service provider for each of the telephone numbers listed on the service agreement and any supplement to this authorization. (We understand that only one interexchange carrier may be designated as our interstate primary interexchange carrier for any one telephone number, and we further understand that any primary interexchange carrier change made on our behalf may involve the imposition of a charge by local exchange carrier that we are responsible for paying.) If any jurisdiction allows for the selection of additional primary exchange carriers (e.g. for local, intrastate, or international calling), then Integra Telecom is hereby authorized to change our primary carrier for those services from our current service provider for each of the telephone numbers listed on the service agreement or any supplement to this authorization. Provider Qwest TN's to be PIC'd to Integra 206 242 -0875 206 242 -0974 Toll Free Numbers: Customer Name as it appears on Toll Free bill ISMS 800 Toll Free Number Rings into 800 Serving Area Restrictions (This letter also authorizes Integra to use the RespOrg ID of IMT04 or effective on a.m. or p.m.) This authorization shall remain in effect until canceled via written authorization by the above listed company. This Letter of Authorization rescinds all other Letters of Authorization previously entered into by the above listed company. This letter also authorizes the use of a facsimile copy to be used as a valid and binding authorization. JimHapaerton f tz `1 L 1 Z0 lu loner Authorized Representative (Print name) �L °ate k ane _4t r on file Signature �r± ee 55# or Tax JDe Mayor CLY4 9 t Title ,j 10-109(e) Council Approval 12/14/1 Voice and Internet Services Agreement Page 1 Integra Telecom* Integra 700 SW 39th Street Suite 200 TELECOM Renton, WA 98059 Phone 425 -970 -7000 Toll Free 888- 867 -1883 Customer Name: City of Tukwila Foster Golf Fax 425 970 -7010 Street Address: 13500 Interurban Ave S www.intexratelecom.com City/ State/ Zip: Tukwila, WA 98188 Order Date: 1 11/7/2010 I Telephone Number: 206 242 -4221 it. Service Term: 1 24 months I AE Name Phone Richard Adair 206- 949 -0937 Promo Code: 1 Promo Code: 1 1 ICB Code 1 Monthly Estimated Monthly Charge Activation Monthly Activation Voice Services Charge Discount Charge Quantity Charged Charges Basic Business Line Select 13.99 1 2 1 27.98 1 Interstate Access Charge 6.11 2 I$ 12.22$ Interconnection Fee 5.25 2 10.50 Market Expansion Line (includes 5 call paths) Additional Pathway 1 Interconnection Fee 1 Feature Packages Feature Package Plus 1 -5 Lines Includes: 1 Premium Voice Mail Box, Hunting, Call Waiting, Caller ID, 3 Way Calling, Call Forwarding 'Features RACF CFV 9.00 1.00 9.00 1 'Voice Messaging I 'Account Codes Enter Number of Digits 1 I 'Authorization Codes 1 20 Additional Authorization Codes Per 15 1 Additional Directory Listings I II I I Estimated Subtotals Voice Services 59.70 1 I Internet Services !Broadband Internet Select I I I i Bandwidth I DSL Bandwidth Select I 1 1 I ISP Package (Includes 100 1GB emails, 1 GB Web Disk Storage, 10 GB Transfer, 1 Domain Name Hosting, 10 Mailing Lists) IP Addresses Select 1 1 1 On Line Data Storage 10 GB 1 I 1 1 1 1 I Estimated Subtotals Internet Services' 1 Broadband Phone Numbers:I 1 I II DSL Phone Number I 1 Page 1 of 2 Voice and Internet Services Agreement Page 2 i ntegr°a Customer Name: City of Tukwila Foster Golf TELECOM AE Name: Monthly Estimated Monthly Charge Activation Monthly Activation Long Distance Services Charge Discount Charge Quantity Charged Charges Select Long Distance Plan 1 1 1$ 1$ Toll Free Service Plan I 1 1 International 1+ Connect Plan D 1 1 1 Per Minute Charge 1 1 Domestic Inbound /Outbound 1+ 0.020 I (interstate) ICB Domestic Inbound /Outbound 1+ (intrastate) 1C8 0.020 Estimated Subtotals' Long Distance Services! 1 Notes: This order is in conjunction with the master service agreement 1 CHARGES SUMMARY 4 Activation Charges I Activation Charges I Estimated Monthly I 1 i I$ 59.70 Discount 1 I Charges DIRECTORY PRIMARY LISTING Additional Listings Attached Company Name Foster Golf If additional listings are Address 13500 Interurban Ave S requested please submit a City, State, Zip Tukwila, WA 98188 completed Directory Listings Telephone Number to List 206 242 -4221 form. Listing Type El Published Non Published ❑Non listed El OMIT Address Choose Directory 1 SOUTH KING COUNTY Customer represents and warrants the above information is true and correct and grants Integra the right to deliver customer's name, address, and phone number as set forth above to the appropriate directory publishers and directory assistance data bases. Customer assumes full responsibility concerning the right to use any name as a directory listing and agrees to hold Integra free and harmless of and from any claims, loss, damage, or liability that may result from the use of such listing. Integra will take reasonable steps to ensure that the above information appears in the next directory to be published, however, Integra does not warrant that the listing will be error -free. Integra's liability for errors or omissions, including failure to publish, in Customer directory listings shall be limited to the charge for that listing during the effective life of the directory containing the error or omission. Integra will provide a summary bit format unless contacted by the Customer to revert to a detailed invoice option, This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra and Customer, effective upon execution of this Agreement, and supersedes all prior written or verbal agreements or understandings. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to all of the terms and conditions of the foregoing documents and policies. Early Termination fees may apply as set forth in Section 15 of the Integra Master Service Agreement. 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Network Access Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. As Identified in the Master Service Aereement 6E_ L j qkt y D t k C OVA r M f l p� j J. DV 0 Customer Acceptance Jim Haggerton J tic c.cl vlA ��X 1 Print Name Aut Signature Date h This email contact will be the primary REQUIRED Responsible Party email: yy' pA. D t k,e. h✓A•uS recipient of future secure information. Integra Telecom Acceptance Craig Hawley, VP of Sales l... k 1/ )-rd 6 Print Name Signature Da te' Page 2 of 2 Letter of Authorization Integra Telecom' 13035 Gateway Drive, Suite 119 Seattle, WA 98168 £?tec7ra Toll Free 888 867 -11883 TELECOM Fax 206- 242 -1620 tvvnv inteoralelecom r.orn Customer Name: City of Tukwila Foster Golf Address: 13500 Interurban Ave S Number Street please specify suite, room and /or butdene Tukwila WA 98188 City State Zip This letter authorizes Integra Telecom to act as our communications representative and /or agent and represent the above mentioned customer to obtain information and/or copies of all of our network services. We also authorize Integra Telecom to issue orders for disconnection, reconnection, reconfiguration and installation of services authorized below: Inbound 800/888/877 Service Outbound Intrastate Long Distance Service ❑v Outbound Interstate Long Distance Service Local Service AUTHORITY TO RELEASE CUSTOMER SERVICE RECORDS AUTHORITY TO RELEASE CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) Provider /s: Qwest is /are hereby authorized to release pertinent information to Integra Telecom and for following Integra Telecom's The undersigned hereby designates Qwest instructions with respect to any changes to or maintenance of the undersigned's 9 y g pa (Agent) as its telecommunications service(s). You are requested to release to Integra Telecom any authorized telecommunications representative(s) and agent to act on its behalf in the procurement and maintenance of its network telecommunication services. customer proprietary network information conceming the undersigned's services as Integra Telecom is hereby authorized and requested to provide all information may be required by Integra Telecom in connection with its furnishing of services to the requested by Agent as it pertains to call detail records, contracts, configuration undersigned. You may deal directly with Integra Telecom on all matters pertaining to and service infomiation. This authorization will remain in effect until modified or our telecommunications service(s) and you should follow Integra Telecom's rescinded in writing by the undersigned. instructions with respect thereto. This authorization will remain in effect until modified or rescinded in writing by the undersigned. CHANGE IN LOCAL SERVICE PROVIDER This letter authorizes Integra Telecom to act as our agent for purposes of ordering changes in andfor maintenance on our telecommunications and related services. This authorization includes, without limitation, the removal, installation, addition to, or rearrangement of our local access services, as well as equipment interconnected to our telecommunications service (s). Provider Qwest TN's Converting to Integra 206 242 -4221 206 267 -3114 206 242 -7299 206- 246 -4064 CHANGES IN PRIMARY LONG DISTANCE CARRIERS This letter authorizes Integra Telecom consistent with the above general authorization and FCC requirements, to act as our agent to change our primary interexchange carrier from our current service provider for each of the telephone numbers listed on the service agreement and any supplement to this authorization. (We understand that only one interexchange carrier may be designated as our interstate primary interexchange carrier for any one telephone number, and we further understand that any primary interexchange carrier change made on our behalf may involve the imposition of a charge by local exchange carrier that we are responsible for paying.) If any jurisdiction allows for the selection of additional primary exchange carriers (e.g. for local, intrastate, or international calling), then Integra Telecom is hereby authorized to change our primary carrier for those services from our current service provider for each of the telephone numbers listed on the service agreement or any supplement to this authorization. Provider Qwest TN's to be PIC'd to Integra 206 242 -4221 206- 267 -3114 206 242 -7299 206 246 -4064 Toll Free Numbers: Customer Name as it appears on Toll Free bill/SMS 800 Toll Free Number Rings into 800 Serving Area Restrictions (This letter also authorizes Integra to use the RespOrg ID of IMT04 or effective on a.m. or p.m.) This authorization shall remain in effect until canceled via written authorization by the above listed company. This Letter of Authorization rescinds all other Letters of Authorization previously entered into by the above listed company. This letter also authorizes the use of a facsimile copy to be used as a valid and binding authorization. Jim Hapgerton 1� 14 (y er Authora d Ree rtresenlative (Print name) Date art I∎An S. turn on file gna SS or Tax I00 Mayor CAA Adty l-ni �'r 1 /r 7 Title VVV 10 Council Approval 12/14/10 Integra Telecom" Today's Date November 5, 2010 700 SW 39th St Suite 200 p/1 j ra Account Name City of Tukwila /Minkler Shop Renton, WA 98059 /CC Number 832805 Phone (206) 242 -1400 1 Toll Free (888) 867 -1883 TELECOM f a Current Service Address 600 Minkler Blvd Fax (206) 242 -1620 City, State, Zip Tukwila, WA 98188 Prepared By Richard Adair Contract Term 24 Months Market: Washington ,L k' f g 1 e5 E MOVE ORDER INFORMATION N Customer Contact Information New Service Address Suite Contact Name Mary Miotke City, State Zip Contact Number 206- 433 -7150 "Requested Move Date Email Address mmiotker8 ci tukwila.wa. us 'Minimum Business days required once contract is received and accepted by Integra: Fax 206 433 -7154 Business Lines: 15 Days DSL. 20 Days Ti. 30 Days SELECT ONE 1 Current Pricing 1 Add /Change to Service esnmatea Local Services and Features Monthly Unit Term Estimated Monthly Unit Term Install Monthly Install Cost Discount Quantity Monthly Charaes' Cost Discount Charaes Quantity Charges' Charaes Basic Business Line 13.99 1 13.99 RACF Call Fwd Variable 9.00 1 9.00 Interstate Access Charge 6.11 1 6.11 Interconnection Fee 5.25 1 5.25 Estimated Subtotals for Local Service: I 1 1 34.35 1 Current Pricing 1 Add /Change to Service Tog Services No change to existing Toll Services Per Minute Estimated Estimated Per Minute Rate Minutes Monthly Charaes Rate Estimated Minutes Estimated Monthly Charges' Interstate 0 0 Intrastate 0 0 Toll Free Interstate 0 0 Toll Free Intrastate 0 0 LD ValuePlan Overage 0 0 I Existing Pricing 1 Integra Proposed Services Estimate Estimated Monthly Charges excluding taxes and surcharges' I 1 34.35 Notes: Term Length 24 Months This order is in conjunction with the master service agreement. Adding new line that in future we will take DID 206 433 -1860 and do a TN change Directory Primary Listing No Additional Listings Additional Listings Attached No change to existing listing l Including a suite, room or Company Name !City of Tukwila /Minkler Shoo 1 other addition (Directory Telephone Number to List 4 206 433 1860 Information Listing) will incur Address 13900 Interurban Ave S "X" To Include Suite Initial i an add'I $1.5li monthly fee per C itv.State,ZiD Tukwila, WA 98188 I line. Listing Type: VI Business Residential LI Published Non Published Non -Lkted OMIT Address This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing documents and policies. Early Termination fees may apply as set fort in Sectiou„1 of the Integra Master Service Agreement. �eytt }.oLr1C.a- etr, (�h�t ,gs'Lryttpt s1" CustomerAcceptancea. Jim Happerton e N lt.�' lo Print Name Authorized Signature Date //y Integra Telecom Acceptance: Craig Hawley t y :1 y Print Name Signature Dater I l 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Networ' 'cess Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. As identified in the Master Service Agreement v e vi,n^ 1 .L 10-109(c) Council Approval 12/14/10 Integra Telecom* Today's Date November 5, 2010 700 SW 39th St Suite 200 ra Account Name City of Tukwila /Park Golf Maint Bldg Renton, WA 98059 In 1 e /CC Number 832805 Phone (206) 242 -1400 I Toll Free (888) 867 -1883 TELECOM I l L Current Service Address 13900 interurban Ave S Fax (206) 242 -1620 City, State, Zip Tukwila, WA 98188 Prepared By Richard Adair Contract Term 24 Months r Market: Washington 9eK kS l j�i i t v air- t MOVE ORDER INFORMATION Customer Contact Information New Service Address Suite Contact Name Mary Miotke City, State Zip Contact Number 206 433 -7150 *Requested Move Date Email Address mmiotke 8 ci tukwila.wa. us 'Minimum Business days required once contract is received and accepted by Integra: Fax 206- 433 -7154 Business Lines: 15 Days DSL. 20 Days T1: 30 Days SELECT ONE 1 Current Pricing 1 Add /Change to Service Local Services and Features .scl mama Monthly Unit Term Estimated Monthly Unit Term Install Monthly Install Cost Discount Quantity Monthly Charges' Cost Discount Charaes Quantity Charges' Charaes Basic Business Line 13.99 1 13.99 RACF Call Fwd Variable 9.00 1 9.00 Interstate Access Charge 6.11 1 6.11 Interconnection Fee 5.25 1 5.25 Estimated Subtotals for Local Service: I 1 1 34.35 1 Current Pricing 1 Add /Change to Service Toll Services Per Minute Estimated Estimated Per Minute No change to existing Toll Services Rate Minutes Monthly Charges' Rate Estimated Minutes Estimated Monthly Charges' Interstate 0 0 Intrastate 0 0 Toll Free Interstate 0 0 Toll Free Intrastate 0 0 LD ValuePlan Overage 0 0 I Existing Pricing I Integra Proposed Services Estimate Estimated Monthly Charges excluding taxes and surcharges'[ I 34.35 Notes: Term Length 24 Months This order is in conjunction with the master service agreement. Adding new line that in future we will take DID 206 433 -7157 and do a TN change Directory Primary Listing I] No Additional Listings Additional Listings Attached No change to existing listing I Including a suite, room or Company Name I City of Tukwila /Park Golf Maint Bldg 1 other addition (Directory Telephone Number to List 41206-433-7157 Information Listing) will incur Address 113900 Interurban Ave S I=1-x- To Include Suite Initial I an add'[ $1.50 monthly fee per Citv.State,Zio ITukwila, WA 98188 I line. Listing Type: 0 Business Residential VI Published Non Published Non Listed L] OMIT Address This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the fore o in g d ocuments and policies. Early Termination fees may apply as set f h in Section 15 of the Integra Master Service Agreement. bw� �px�CAid eY 1 am 11/41A d-13Y "K V Customer Acceptanc .4(• Jim Haggerton y N1 14' 1 e Print Name Authorized Signature Date Integra Telecom Acceptance: Craig Hawley i t l Print Name Signature Dat 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Net ccess Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. "As identified in the Master Service Agreement a0--)r 10- 109(b) Integra Telecom* Today's Date November 5, 2010 Council Approval 12/14/10 700 SW 39th St Suite 200 Account Name City of Tukwila Renton, WA 98059 7 n t ra /CC Number 832805 Phone (206) 242-1400j Toll Free (888) 867 -1883 T E L E OM Current Service Address 6200 Southcenter Blvd Fax (206) 242 -1620 City, State, Zip Tukwila, WA 98188 Prepared By Richard Adair Contract Term 24 Months COCA. 1 t (y(} Market: Washington l MOVE ORDER INFORMATION J tT�ti Customer Contact Information New Service Address Suite Contact Name Mary Miotke City, State Zip Contact Number 206 433 -7150 'Requested Move Date Email Address mmiotketeci. tukwila.wa. us 'Minimum Business days required once contract is received and accepted by Integra: Fax 206- 433 -7154 Business Lines: 15 Days DSL. 20 Days T1: 30 Days SELECT ONE 1 Current Pricing I Add /Change to Service tsumatea Local Services and Features y Monthly Unit Term Estimated Monthly Unit Term Install Monthly Install Cost Discount Quantity Monthly Charges' Cost Discount Charges Quantity Charges' Charoes ISDN /PRI 4 399.00 2 798.00 Interstate Access Charge 34.75 2 69.50 Interconnection Fee 15.00 2 30.00 Estimated Subtotals for Local Service: I 1 1 897.50 I i Current Pricing I Add /Change to Service Toll Services Estimated Minute Estimated stimated Per Minute No change to existing Toll Services Rate Minutes Monthly Charges' Rate Estimated Minutes Estimated Monthly Charms' Interstate 0 0 Intrastate 0 0 Toll Free Interstate 0 0 Toll Free Intrastate 0 0 LD ValuePlan Overage 0 0 I Existing Pricing 1 Integra Pr000sed Services Estimate Estimated Monthly Charges excluding taxes and surcharges'' I 897.50 Notes: Term Length 24 Months This order is in conjunction with the master service agreement. Please assign 2 new DID's at 15 cents each, $3 MRR 2 No Additional Listings Additional Listings Attached No change to existing listing I Including a suite, room or Directory Primary Listing 1 other addition (Directory Company Name I 1 Information Listing) will incur Telephone Number to List j 1 add'1$1.50 monthly fee per Address 1 "X" To Include Suite mina! 1 line. Citv.State.Zip I Listing Type: ❑O Business Residential U Published 0 Non Published Nan Listed OMIT Address This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing documents and policies. Early Termination fees may apply as set forth in Section 15 of the Integra Master Service Agreement. ak Q /...A I(el -fr, ex i5rr A hsr 4 1 J CustomerAcceptance� Tfn' Jim Haggerton Ni 1 _1 y 1T1tn Print Name Authorized Signature Date Integra Telecom Acceptance: Craig Hawley 1 ,t 1 a Print Name Signature 4 Date 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra- imposed Networ cc= .s Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10 99% in Colorado) of monthly charges, which assists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. As identified in the Master Service Agreement a- CY z J- h'a,____ 10 Council Approval 12/14/10 Integra Telecom• Today's Date November 7, 2010 700 SW 39th St Suite 200 Account Name City of Tukwila Renton, WA 98059 t 7r me ra iCC Number 832805 Phone (206) 242 -14001 Toll Free (888) 867 -1883 r i e c o ni Current Service Address 6200 Southcenter Blvd Fax (206) 242 -1620 City, State Zip Tukwila, WA 98188 i' By' Richard Adair Contract Terni 24 Months C L L 1 1 Market: Washington -`'f'Lt�i C "°`.,Nw,a,s MOVE ORDER INFORMATION Customer Contact Information New Sar:'ice Addresa Spite Contact Pdama Mary Miotke City, State Zip Contact Number 206 -433 -7150 Requested Move Date Email address mmiotkerea tukvnla wa us 'Minimum Business days required onto control is received and accepted by Integra: Fax 206 433 7154 Business Lines: 15 Days DSL: 20 Daya T1: 30 Days AddlCharage to Service 1 Current Pricing Add/Change to Service =minarets Local Services and Features Monthly Unit Term Estimated Monthl Unit e} Term Install Monthly Install Cost I Discount_ Quantity MonthlvCharges' Cost I Discount Changes Quantity Charges' Charges DID's adding to Main City's PRIs 0.15 2 0.30 Basic Business Line 13.99 1 13.99 CFV w /RACF 9.00 1 9.00 Interstate Access Charge 6.11 1 6.11 Interconnection Fee 5.25 1 5.25 Estimated Subtotals for Local Service: 1 34.65 1 I Current Pricing I Add/Change to Service Toll Services I Per Minute Estimated I Estimated Per Minute no change to existing Tao Services Rate Minutes Monthly Charges' Rate Estimated Minutes I Estimated Monthly Charges' Interstate 0.02 0 0 Intrastate 0 02 0 i 0 Toll Free Interstate 0 5 0 Toll free Intrastate 0 0 LD ValuePlan Overage 0 I I 0 Existing Pricing 1 Integra Pr000sed Services Estimate Estimated Monthly Charges excluding taxes and surcharges' 1 I 34.65 Notes: Term Length 24 Months 7i- This order is in conjunction with the Master Service Agreement. Porting 3 lines from Qwest 206- 242 -7299 206 267 -3114 (physically at 13500 Interurban Ave S) and POTS line 206- 433 -1800 ,C Directory Primary Listing No Additional listings CI Additional !liens Attached No change m «slin listing I Inducing a suite, room or 1 other addition (Directory Company Name IC%lty Ot I -i bb 1 Information Listing) will incur Telephone Number to List 1276 x+3 -1 S Oti Ian addl S1.50 monthly fee per Address 16200 Southcenter Blvd •x' ToIIdude Suite ES, tnrtial________ I line. Citv.State,ZiD ITukwila, WA 9818$ I Listing Type: 00ustnss Reskksilat L_I aniseed Non Published Non Listed OM This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra Telecom's policies and procedures located at www.integratelecom.com, incorporated by reference herein, Constitute a binding commitment between Integra Telecom and Customer, effective upon execution of this Service Agreement, and supercede all prior or contemporaneous agreements, understandings or representations relating to the subject matter contained herein. Customer acknowledges that Customer has received, read, and understands this Agreement and the Master Service Agreement, and agrees to be bound by all of the terms and conditions of the foregoing documents and policies. Early Termination fees ay apply as set forth in Section 16 of the Integra Master Service Agreement. t 1,CDVA-ty t n 10flI fi try-fr Customer Acceptance\r 4it7l Jim Haegerton J L l q ai I t 1 O Prinrttame Authorized Signatu. Dam Integra Telecom Acceptance: Craig Hawley 1 I /Y C Print Name Signature Oahe 1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Inter -imp '...ed Network Access Assessment (NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges; ich 'ssists in supporting network operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges a subject to acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com. AS identified in the Master Service Agreement a Q pia. LAY+' -a) Integra Telecom' Letter of Authorization 13035 Gateway Drive, Suite 119 Seattle, WA 98168 Phone (ritegra T oll Fr e0888 -867 -11883 TELECC TELECOM Fax 206- 242 -1620 wv✓w inleoratelecom com Customer Name: City of Tukwila Address 6200 Southcenter Blvd Number Street please specify suite, room and/or building Tukwila WA 98188 City State Zip This letter authorizes Integra Telecom to act as our communications representative and /or agent and represent the above mentioned customer to obtain information and /or copies of all of our network services. We also authorize Integra Telecom to issue orders for disconnection, reconnection, reconfiguration and installation of services authorized below: 0 Inbound 800/888/877 Service Outbound Intrastate Long Distance Service 17 Outbound Interstate Long Distance Service 1 1 Local Service AUTHORITY TO RELEASE CUSTOMER SERVICE RECORDS AUTHORITY TO RELEASE CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) Provider /s: Qwest is /are hereby authorized to release pertinent information to Integra Telecom and for following Integra Telecom's The undersigned hereby designates Qwest (Agent) as its instructions with respect to any changes to or maintenance of the undersigned's authorized telecommunications representative(s) and agent to act on its behalf in telecommunications service(s). You are requested to release to Integra Telecom any the procurement and maintenance of its network telecommunication services customer proprietary network information conceming the undersigned's services as Integra Telecom is hereby authorized and requested to provide all information may be required by Integra Telecom in connection with its fumishing of services to the requested by Agent as it pertains to call detail records, contracts, configuration undersigned. You may deal directly with Integra Telecom on all matters pertaining to and service information. This authorization will remain in effect until modified or our telecommunications service(s) and you should follow Integra Telecom's rescinded in wnting by the undersigned. instructions with respect thereto. This authorization will remain in effect until modified or rescinded in writing by the undersigned. CHANGE IN LOCAL SERVICE PROVIDER This letter authorizes Integra Telecom to act as our agent for purposes of ordering changes in and /or maintenance on our telecommunications and related services. This authorization includes, without limitation, the removal, installation, addition to, or rearrangement of our local access services, as well as equipment interconnected to our telecommunications service (s). Provider Qwest TN's Converting to Integra 206 433 -1800 CHANGES IN PRIMARY LONG DISTANCE CARRIERS This letter authorizes Integra Telecom consistent with the above general authorization and FCC requirements, to act as our agent to change our primary interexchange carrier from our current service provider for each of the telephone numbers listed on the service agreement and any supplement to this authorization. (We understand that only one interexchange carrier may be designated as our interstate primary interexchange carrier for any one telephone number, and we further understand that any primary interexchange carrier change made on our behalf may involve the imposition of a charge by local exchange carrier that we are responsible for paying.) If any jurisdiction allows for the selection of additional primary exchange carriers (e.g. for local, intrastate, or international calling), then Integra Telecom is hereby authorized to change our primary carrier for those services from our current service provider for each of the telephone numbers listed on the service agreement or any supplement to this authorization. Provider Qwest TN's to be PIC'd to Integra 206- 433 -1800 Toll Free Numbers: Customer Name as it appears on Toll Free bill /SMS 800 Toll Free Number Rings into 800 Serving Area Restrictions (This letter also authorizes Integra to use the RespOrg ID of IMT04 or effective on a.m. or p.m.) This authorization shall remain in effect until canceled via written authorization by the above listed company. This Letter of Authorization rescinds all other Letters of Authorization previously entered into by the above listed company. This letter also authorizes the use Of a fa simile copy to be used as a valid and binding authorization. Jim Haggerton f be -CLIA\ r 1 tat Customer Authorized Representative (0001name) ogle -IA cAkvkt kanCcu) �i on file Signalur� SS# or Tax ID# Mayor W vk M-niiniStrttiati Title 69/13/2010 07:09 425970755E1 INTEGRA TELECOM PAGE 0 3i 16b 10 -109 Council Approval 12/14/10 Z egra ELE(O. AMENDMENT TO SERVICES AGREEMENT AND MAS.IER SERVICES AGREEMENT 713 AMENDMENT is executed this /3 dayofAprll 2010 by and between the City of Tukwila, Washington, 3 0 p ,l w- rL 4-1 WA 9f~') W{"Customcr") and Integra Telecom of Washington, Inc., an Oregon& corpoation, ("Integra'): WHEREAS, Integra conducts business using term agreements which consist of twenty four or more monthly terms; WHEREAS, Customer, a municipality governed by certain procurement requirements, desires to modify the term of the Service Agreement and Master Service* Agreement to account for such requirements, and; WHEREAS, Integra is willing to modify the Agreement; NOW, THEREFORE, IN CONSIDERATION OF THE MUTUAL PROMISES HEREIN, THE PART ilS AGREE AS FOLLOWS: 1. Notwithstanding Section 15 of the Master Services Agreement, Customer shall not be lfabte for early termination fccs if Customer terminates this Agrtanent following the twelfth (I2 month of service, but prior to the end oldie terra set forth on the Service Agreement, if Customer is required, in accordance with Washington State law. to issue an RFP for the Services set forth on the Service Agreement for any such services that have a term exceeding twelve (12) months. 2. Customer hereby agrees that Integra shall receive timely notice of such early termination and shall be provided an opportunity to submit a response to and RFP. 3. This Amendment and Addendum and the Master Service Agreement end underlying Service Agreements set forth the entire understanding and agreement of the parties with respect to the subject matter hereof. Except es expressly modified herein, the terms and conditions of the Master Service Agreement and any underlying Service Agreements remain in full force and tffect. IN WITNESS WHEREOF, the parties have affixed their respective signatures hereto, Customer Integra Acorn if Washington, Inc. BY: 13y; Title: 2- Jor/ 1 .4 �G Title: P uo !OIL S Date: ..1_2_3/4_/0 Date: c (r 1t J O oia ore8(4-, t a9 %19.'2010 07:A9 4259707550 INTEGRA TELECOM PAGE 134 ',fib INTEGRA. TELECOM MASTER SERVICE AGREEMENT Integra Telecom, fan, by and through it subsidiaries, including Ts/conic Lightvevo, LLC and r0 chdon Telecom. Inc. (hereinafter "INTEGRA and Customer, hereby egret co the following terns and oondttiooe for INTEGRA renderer to Customer. 1, EFFECTIVE DATE., SERVICES. AND SERVICES TERM. Ibis Mester Service Agcoment, along with the order fa service ("Service Agrecrocot(o) any nti nl nncrto, the policies and procedures found on INTEGRA*/ rrcbaffer rrsrw.intepsateicoom,00m, pad any filed Lori% pdco lips or schedules, comprise the entire agrocment between the potties "Ago:etna r) for oho earns alcation cervices described herein, This Agreement serporsdos am and all prior discussions, reprecancnh'ona, memorordr, o r agrruncnts; oral or written, between the parties :elated hereto. TNTEGRA reservoir the right,, in its sole reasonable discretion, to roject any service nrercematt. This Agreement is Roily binding and enforceable as of the date oho 5orvico Agrcancnfln) is signed by both putfoc Effective Datc'). INTEGRA agrees to provide to Customer (subject 10 availability a adegttecy of mtderlyinA son?ee) and Customer agrees to procure ftorn INTEGRA tho eommrmicntion services Re described heroin, at the locations sir forth. ('Services') fbr the number of nxnrtlts sat forth (''Snviccn Tcrrn') ell as detailed on the Scrvicc Agrecrncrr(s) incocporaced no part of this Agreement. The Sa:does Tents commences upon irntntlation of tho Services by INTEGRA ('7rotetlntion Date lnstnddatio of eervicos occurs m tlsc delivery of operating circuits to the demartotion terminal at the Customer's premise "Jnnallerion of Service INTEGRA wit[ use rcarooebte efforts to install the services on the date agreed by tho parties. TNTEGRA doer not guarantee that Services will be btttalled and provisioned on Customer's desired due date. Subject to the nos* termination pnn'tstrms act forth t.reln, at the end oClhc SQ. rem(, this Agreement will nutotnatically continue no o month to month basis ("Renewal Soo04 ea Tenn") mpl ccrninatcd by oidier p.o ty with at lest (30) gayer adveace mitten notice to tiro other party, Unless otherwise provided by lair, Customer shoo, upon providing INTEG RA notice of terruinntioo of Strrvicoc. be, rcxponeible far payment from the Service End Date (dojo of disconrtexrion) to the end of to 30 day nesters period, in tho event of early termination, she early temtination fen shall be caleolatcd from the cod of tiro 30 dv notice P. 4 0d until the expiration date of the Service Agreement tale. 2. RATES, CHAROES, BILLING AND PAYMENT. Ratan and charges are described in this AgrccmctiL DITEGRA toll notify Customer when Coatomcoe circuit has been delivered and lasteiladon of Servico has thus ocourreet Upon dciivery of the tarcoil, Coaramcr agrrrs ro comart its telecommurtioationo serirocs imd coinrnit 1e, a sped5n convc>9(on deto. Cu:iomcr Ibnhcr agrees that billing will onrmnerue with I NTEGRA 's Ent regainrbi fling cycle err Instalotionof SetvioorrgardlueoftheCustorndsa ctua lconvcsioudate .Morttblyrocarringchnrgcs ("MRC") will bo billed le advance each month. Norm-cowing charges f'NRC) will be balled on the brat invoice afdar the lnetatlotion Date, or if dro NRC aro inceceed after the Tnstalfetion Mac, or ere usage ba such chnrgcs ov11 bo balled on the next lr wolen therelflrr. Cocrorrxr is responsible Par paymront of nil originating bad teaoinaiog calls to Ctctomcr's numbet(a). Payment. ern due on Um Payment Duo By date :set forth oa the T34TEt3 L1 invuieo. Clutornor mutt provide payment Jn fill! ao Patient Duo Dy dote. If CLstomcrbolfovoa ft bas baea billed m tenor ce athnrwiso dispute/ a et,a,go, Cuslomor must notify INTEGRA within 90 dsrys of tho data of the invoice oorttain(eg the disputed charge INTEGRA will promptly investigate and notify Cusromor of the vaults of its invutiltnllan. CuMertne nnriec must epoei)cally dcttil the dispute and provide supporting documentation for the mnouor hi d FNTEGR>, n411 investigate 011 disputes and if appropriate. credit Customer's account or notify Customer of denial of the dispute. INTEGRA may =to q lace 1bo of LS' per month (nor to •rcecc1 the mmtlnritm rate allowed under state law) oat way undisputed batanccs not paid when due or any disputed balances later round to be comet Leta fora may bo r0tc$sed, no of the original Dun By Dato, against 101y diaputod amount decried by JNTEGRA. INTEGRA has the option to neepcod Smites and/or to prssua toy and all other legal moodier until payment is made. Termination of Services may follow. Customer will pay any and all cons incurred in collection of motto end charges due and payablo, includingioeamablo attomoy's fees mad all Collection agency costs, whether or not a suit is instituted. All peymenna hcrennder tit) be in U.S. mororcy. Customer hereby autherLSea INTEGRA to conduct a ootdit starch god agrees 1e, provido INTEGRA with information regarding pnyinent history for communications services, 'somber of years in businoet. Frontal enacmc01 anolys10 and commercial credit bureau rating. This Agreement k subject to oredir Approval. INTEGRA may sequins Customer to tender s deposit up to the mxcimnm petrrtlitexl by low to guarantee pn huctrndce. Such deposit may bsve, as nn additional cemponen; deposit for any INYEGJLA- prwidcd Customer Promise Equipment When Customer establishes acceptnbic credit history or upon sonnina0an of this Agreement, INTEGRA silt return the balance of the deposit, if any, to Customer along with interest to required by tow. iNTEG1'A shell 000 ba Mahler for any third panty chnrgcs °rising from or mimed to tiro lamination of any previous pgrccmcnC lb: tntaornrnuniemirms services or the failure ofC,ntomer to ter: minute (my y'rcvIous 3g1Ctrdem for IdccommUnieatlant sarvieos. If any property owner, under which Customer is a tenant, o."acsn n fro esfafc1t INTEGRA in ardor to, or ea a reenit of, the provisioning of any Scrvieoe to Ct:tomcr, INTEGRA may pals through such charges to Customer, 3. CHANGES IN RATES, TERMS AND CONDITIONS. INTEGRA nifty change 10 rotas, tetras and/or cot,ditiona (secluding pollefos and procedttreo feumd rat www.integralelccom.com) upon 36 days notteo to Customer. Use of IfvTEORA services err tho thirty (30) dey notion period shah be deemed eoosent to the_ changed rates, terms and comlidous. 4 FRAUD. TELEPHONE NUMBERS AND DIRECTORY LISTINGS, Caulotnu is resporuiblo for payment of any charges incurred due to frmtd, abuse, en• misuse of the Services, wbethet known or unlmown, to Groomer, Jt is the Costamer'a obligation to take ell closures to ensure against such ocewreue... NNTEORA shall tako all reasooeblo =entree to provide Custonxr with continuatloo of ceisting telephone numbers. However, if Customer is changing locstion at tho lithe of mnveralon or (ek■ng scrvico for tiro first time at e loutiott INTEGRA makes no svarranda regarding usiynmrnt of partioolar tolcph000 numbers to Customer. INTP.GRAaball not be liable to Customer for na cltaotto in telepbono numlxra doe to aorions orally vendor or supplier of set-vines toINTEGan. Cost umer' s telianee upon andorueao f any Service. numbering infwystioe r te instattuionand acceptance ofScrviee is at the Customer's rote risk. IN7E7RA skill ne( bar [table for any inacouo010 or dropped listings or Or y p,.blisher/dircctory de1btxo. (NTEORA shall wt be liable for oily errors or omktions, whether arising through negligence or otherwise, in the inrbrmodon famished 1e, a publisher or to a directory dnmbuc(s), Additional Creco y be nsmsrod for pnblirbor /daoctory datphsto listing Charges. S. TAXES, SURCHARGES AND ASSESSMENTS, Cunomcr is responsible for pnNmcnt of my and nil federal, star, and Ioesl tuxes, or strrclsmgen (excluding INTEGRA income inxcs). INTEGRA will collect ell Well taxes, cltargcs, and surcliarjas unless Ctnloaaor provides JNTEGRA with proof of exemption. Ctrsromnc 0111 indmmify INTEGRA for arty and all costs, cihins,. taxes, charges, nod surrbarpes levied against INTEGRA relative to coop exempt •.tons,. Snm(targes and esseastn0410, which aro not regnlrod by pccnlalory egcocies. but ,ohlch INTEL RA r0 peraimsd re, charge to 'totem eepa10ou, troy be opplfrd, All tuns therste will be alt forth an n detmlcd invoice, Ei9 13' 2010 07.019 4259 0 7550 INTEGRA TELECOM PAGE Ub/Ub 6. YARIi'F APPLTCATTON. In rho event of any ccanict tntwaan any provision of thin Agreement and mypeovi5lon of the ruff or prdco lint Umo provision o r Arab 1ari.�t'oc price lies will control 7. COMPLIANCE WITH LAW, nig Agri:emoat is subject to al1 applicably federal, state, and local lawns regdlntiorta, rulings, orders and as-c omic/1n of governmental agencies ('Rates and tha obmitirty and cnnHavaneo of ray molted approvals, authorisations; or tariffs orprico lists fled with :ha FCC or any other govemmentad aganey, TN EGRA will use good faith reasonable o1Tars to ohein, retairn, and mnincnln such approvals and amhon xttoos. Inlay sooh.Rulo advert ntyaffects the Services or requires TNTEQRA to provide Servieos other than in accordance with the terms of this Agreement, elthtrpar•.y may, without !Lability to the cuter party, terminate the is tented Services opon 30 deya prior written notice to the other party. In performing circa- obligations under d,;a Agreement. the parties will comply with 31I applicable Rules. speciSceliy Including, but not lknned to, the R4lcs governing 911!!;911 and any other emergency services. Subject to 1NT£GRA'e 911/E -911. and unless otherwise pecifically nosed., (a) INTEGR will provide Customer with the network conneetlon for rash eitcuit, biltirrn telephone number (BIN) or hunk group that compin the Services, and (b) INTEGRA will provide the appropriate public Safety Answering Point (PEAT) with the automatic Iodation identification (ALI), including Una Luna ctnergancy raponao location, for n11 BTNo of the circuit or tonn)c gimp regardless of tin number o f vim, trunks, or unique telephone numbers nn that circuit or trunk group. Customer will be responsibly for providing oll other 9111G-9(1 eervicee as required by the Roles, including, but not limited to nyptemrnts with, and network or other sensation m, the local PSAPs. Customer will maintain the aoazary dot and update cad transfer the ALI to who appropriate PSAFe_ TNT EGRA h not re-p. oneible fbr and will not maim any changes or submit updates to 011iE911 database° for euy services other :[ran tho ono omcrgcnry respoasu location as ;et forth above. Vtotoroa 0Z 0s to fully indemni defend, and hold hared c o INTE_GRA, in off-poem, director; pram; and affiliated oompnrticn, employees. agents Ond subcontractor front ell linbilirir_r, clalnv, fete, oxpcnsns, costs a damages of ray kind arising out of pct(Onal injury w death nn drunrge to property feiated fo Customers fhilure to mat oily 911/911 regeirnmentu or agrecrxnts. It, SERVICES, MAINTENANCE AND UPGRADE of FACILiTIES, Services will meet industry standards. LNTGGRA will nutintaio its fhailiooe and equipment used 10 provide d>c Services as sot forth in its politics and p oendarea, at no additional charge to Customer, except wahora work or service calls =unit from felon or enalfbnotion in or improper operation of, Customers ftrailit ;es andlor cgaipme la such event, Customer will reitahurso INTEGRA for ter cost of tba requ mainteobnco at INTEGRA'a standard time and material rate plus any taxes imposed upon INTEGIZA related to retch maintenance, INTEGRA reserves the right to suspend Scdvice for achedolcd maintenance or planned enhmucmc0ts or upgredc or 07310rgenei00 rep adra to NTEGRA'c network without notice to Customer, INTEGRA equipment will remain the crate and adue;ve pmperry of IJTEGRAA or INNTEGRA's assignee, Cnatomcs will not ttanper with, reotovo or canoed/ any INTEGRA idooti0ying plated, tags or labels, Customer will iodetttalfy, hold harmless and defend TNTEORA against nay bens placed on INTEGRA equipment duo to Customers action or inacrion. Any lien will be discharged by Customer within than (10) d &ye of notice of Sling Failure 10 diachnegc any :ooh lien is a material broach of this Agreement, end may result in immediate termination, Customer wr0l provide equipment eompatibto wish the Services end INTEGVw'a network and f o1 (1os, Cuattmor will bear the costs of any additional apparatus roteenebly required to be installed ix of ills duo ofINI'EORA'a network afocilitiea. Upon termination of the Service. Customer grants INTEGRA the -right to rrcovor INTEGRA provided equipmont fr0ra crntomor't premise. upon the Carnation of this agroemcr t. In the event Cltutomcr Adis to mom the equipment. iNTEGRA may invoice Customer for the than For market value of such equipment INTEGRA nxaves the right to substitute. change or rearrange goy equipment used in delivering Services that does no nitcct who quality, cost or type of Services. INTEGRA will manage to nrnvnr4 in INTEGRA'a note diem-tin. Customer wilt provide all reamnab[o fnfhrElaUo11 authorizations, net aooass n�olrcd by INTEGRA for the puttpose of iatfalling Sorricoa, porfamting routine network grooming- rrutnlanattco. upgrade; and addressing ernaganelec. 9. SERVICE WTTRUPTTON CREDITS. Crodits arc oobjoct to the limitation of lintdliey get Ibnh In Sccdon 10, and ah.-tll only bo given for disrupdoo of Sorvicey in aeorrdanea with this Section. Upon roqucst, Customer shall he entitled to a Credit for any disruption don exceeds twenty-four (24) hours and fbr which INTEGRA is the sole rauso Of Such disruption and such dinaption is not tha malt of (i) 2ctreduled mointcrurnoe that Gemara between the hours of eleven pm and tint ant; n) planned enbracemenrz, or Oil) upg»dca Such credit :loll be bated upon the take of the duration of who aanice interruption (rneesured from the time the interruption is reported to or detected by Company, whichovar rrstrrs first) to the total rime in a 30 day month. That redo, multiplied by the monthly rata for rho tonic"( effected shot] determine tho amount oCthm credit gllo'vanco. No Credit shalt be owing for any disruption molting from a Force Majeure event. !0. DtSCt,ATMERJtIMITED WARRANTY. EXCEPT AS SPECIFICALLY SET FORTH IN TUIS AGRE M 1Ti, INTEGRA MAKES NO WMU77ANTiES, P✓.rnris OR IMPLIED, UNDER THIS AOREEivoNT AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABrIJrY 09. FITNESS FOR A PARTICULAR PURPOSE, INTEGRA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE.. 11. LIMITED LIABILITY. INTEGRA',S MABTLITY AND TTY EXCLUSIVE REMEDY OF CUSTOivIER FOR DAMAGES ARISING OUT OF OR RELATED TO THE SERVICES ANDIOR TIM A OREEMENT, WILL BE SOLELY LIMITED TO AN AMOUNT NO GREATER THAN THE AMOUNTS PAID BY CUSTOMER TO INTEGRA DURING THE MONTH OF THE QcURANCE OF ANY CLAIM. IN NO EVENT WILL INTEGRA BE LIABLE TO THE CUSTOMER FOR LOSS Or• USE, INCOME OR PROFITS, LOSS OF REVENUE. LOSS 0P SAVINGS OR HARM TO BUSINESS OR ANY OTHER SPECIAL, 1NCIDEl4TA1., INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGiS, REGARDLESS Op TULII FOROEE ABILITY TTd6REOF. 12. CUSTOMER WARRANTIES (a) The Customer roprocdnts and warrants that it is an amity, duly orgetn'rtod, validly existing and in good Yielding tender the Issas of ha origin, with all regnia[t0 power to a trerinto and pot urn: for clofigations under thin Agreement in accordance with its tonm; (b) Customer gad and warrants that noftherfL equipment norf1dlitlon uw71 pose a hazard to INTEORA'a Egnipmcnt or lhcilitics or create a huvxrd to iN'1 personnel or eortnmcrr, or tho public in gcnmal; (o) Curlortetr represents and warrants that its use of the Scrvrco will comply and contbrm with alt applicable federal, state and food low; administrative end regulatnry requlrcmcMS and may other authorities having Jurisdiction over tho snbj0nt matter of this Agrecmont and it wilt ha responsible for applying 11x; obtaining and mantmning all registrations and certifications which may be rcqu'vod by ouch authorities; (d) Quo 7x000 mpresenC and warrants That It will not rnrell ell Or p portion of tho Sorvice(s) provided by INTEGRA under this Agreement, Cm -tamer will Indemnify and bold INTEGRA Innrmlor.8am any and ell roes, Idabtti y, claim, demand, and agpmsc (including reasonable attorneys' fees) rented to Customers violation of Ns Section. I3. CONFIDENTIAL INFOP.MATI0N. Customer proprietary network information shell only bo di;dosed in aeeordnnce with INTEGRA'S policies and procedures, fa addition ro rho foregoing. the patios may have eoee:0 to certain information. the ownership and confidential status of which is highly important to tho other pally And n trotted oc designated by one of the parties as conFdrotial (herein referred to 13 "Confidential Informu(ori'). 09/13/9010 07 4259 7Ii 7 JJ1:) INTEGRA TELECOM HA± tit)/ Yi Neither party will d close the oat» iaJDfa Confidential Information, theody or indirectly trader soy eiretmatanc.s, qn any third person without the ds.'pretz mittco eonSem of the othat pony, and noichcr pony will copy, transmit, reproduce, summarise, quote, or make cornroorcid or other ode whatsoever of the other patty's Corfi■mrtiRI Infomttdfon. except or may be necessary to perform ire thrtite hoctindcr ones acquired by the Rulac Eaoh party will exercise the Bashes degree of cure in safegottding the outer party's Confidential information against .loss, thcf, or other inadvencm disclosuro sod take all steps necessary to maintain ouch conSdmttia(f(v, 14. INDEMNIFICATION. Cuatemcr will indcrnsify, bold hamaloss, and dcAmd INTEGRA. its officer•• d ;recrorn, parent andlor affiliated compardm.. employees, agents turd ;ubeontraetorr, front I ;nbititics, claims or &amigos and o. penes whatsoever (ieol.d'mg reasonable nttorstey s feu) miong out of or in ---,ion with QsstOrnnet nee oudfor Customer's end -.tors or third parries rrsa1e or sharing of tiro Cervices. Cutrmnor's indemnification obligation, do not apply to claims for damages to real or -angiblo personal property or for bodily injury or death wbieh it softly caused by INTEGRA duo to INIk.GRA's greet negfigeneo or wflU il txiswoduct IS, DEFA UL71TEIWI NATION, CaStorner s use of the Services provided boroin and mar equiptncat associated therewith will nor. (a) toted with or baps r sdrv;oo over TNTEORA'A network; (b) impede privney crony eomntmiotioos over such network; (c) canto amigo of tray nature to INTEGRA'a or or customers; (d) bo .scat to frighten, abort, torment or bmsn or amts haxnrds to 1NThORA or its network; oc (e) violate 1110pt'dvisiosls of airy ofINrEGRA's policirc and prncoduris including Ili EG RA's It UP-911 Policy, INTEGRA may itrvntdiatcly aospend or tcarinote, without b'�bitity tho Services for tray violation of thew provisions. INTEGRA.sescrver rho right to revise, tha t .nru and provisions of nllofits policies and procedurra as it titan, approprf tto end this Agrecrncnt is subject to all revisions. Except as act Conk above, if either pan yviolates any provision of this Agreement the non- 4tCmlling party may semi the dada tong pap' wrin;n notion dctail(ng rho default, The, daflnitin party evils barer (e) ID dnya from iho date ofthe written n011 (o cure o poymcnt dafautr, or (b) 30 day. from rho dote of tho wrfuco notice to curd s non payment deihult IF the dofautdop part fella to cure, the rout dcfoolting party army teach ote this Agreement and any Sorvicep harcandcr upon notice or pursue any and all otho0 legal roroodies. This Agrement nloo rocky bo It-radon tad by either forty la accordance %vial silo provi tons of the then carne tariff tar pried list. (f Qutomer terminate& this Agreement or all or may part of rho Sarvlcca at any time after tote Effective Dak, or if INTEGRA (crni:altos this Agrocment as o trogtt of Customer's breach, INTEGRA retry charge Customer an early termination Fro causal to raid inehititng any or all of the following: 100% of the total MRC, surcharltco and tans. for the 3rnieas Tenn then remaining, plus any taipaid activation, inataTlo(ion erteYot special construction charges, sad all other fees or costs, whetherprw;araly waived or nor, less amounts tilroody paid, Customer .will not be liable for tied nasty termination fees set fords :bow, if iNTEGRA breaches fire Agrccinent or if Cntiomcr autos fleas XN'TEGRA acrvlas of canal or groaier MRC than the Strrima terntinotcd and il,o new savicce ore opprovcd by INTEGRA. Custotaor oeknowlodgro that tNTEGRA's damages for early termination would be difficult to dcku,doe end the rennination ehtsge(e) eonatlml10 hg.idatcd demegte and arc root Intcodod fU a penalty. Ail aleh amounts will become immediately due rand pnynblo by Customer to INTEGRA_ l6. FORCE MAJF_URE. In tho w,00,t that delta patsy's-performance h delsycd, prevented, or iahbittd breams ofnny oCGod, fire, co3owlry, delay or disruption in transportation, Nod, war. strike, Iooko1R, cpidomie. destruction or ettut dour of Cacilitita, ahortsgo or ourtollmtnt, riot, iarancction, govenmrrnat acts or d;rcetivcs, any full or partial failure of any communications or comptrhrr not or any cnuse beyond such patty's reaoorroblo eoutrol, tbo party's performance will So oxcuxd and Ilse time for the performance will bo cxtonded for the ycriod of delay or inability ro por;brm resulting from such cxcurrmrtct. The occurrent. of such en avant will not constitute grounds for a dealmat;ort ofdolkoll by cithcr puny bereonder. 17. GENERAL. Any ansmdmrnr must bent wrathy and slgndd by rho panics beroto. Faw;suilo copies of this Agreement and arty amendment!' or mod;fieatioss hereto, includrag facsimile nagnatttrco, will ba.acceptol•by lito.portim•oc originals. no foilere 0 party 10 insfd upon tho perfomo aace of arty provision or to monist any sight grrot(rd h eremtd cr,.trill %tot ba Consassod as a weivnr of such pmv(nfort(s), and rho same win Ctaitruo in fill force. If arty provlsion hereof 3s held :010 bt•alid, volt, or unotiforcoablo, the remainder of tho pmvlsiota aril! nevertlt.lcsa 1 7T}Aln smfmpairret and in d a d a All notices under this Aptcment w t 'e in writing and will.be mod. by personal delivery, overnight delivery, co, t6cd mail or by fftcr;atilo trooarnissioa rrith receipt vcrifrero,on. Notice will ba sera to (ha oddresces (istod on the Sore this Agreement end ID the case of a notioo to INTEGRA., 0 copy to the Legal Departraent,1201 NE Lloyd Blvd., Saito 000, Portland. OR 97232 FAX NO. 503.403- 3223, The varim,s o(gitto and rear.d;co given to or, rased by 01 ha party hc,cin ten allowed by law, nse cutoulNlva, and no daisy oromiition to mcerciso any of its rights trill be construed as a wn'cr of any default or acquiescence, nor will Arty tool er of any breach Or ar provision be considered a eondanemeatt of or+y omrtinuiog or subsemrortt broach nFtho Ammo provision, Cutiormr retry not assign its obligeiiona instants without the prior written consent of fNT7.'G12A, which will not be unitetonablywithlteld. This Agreement will Ire governed by and int.,yrctcd in tecordonce with eke iaws for the sfxto w the Services are r bo provided. Nothing in thin Agreontent is intondcd to, or cbuJl be oonsrruod, to creating a partnership or may third -petty b cncfideriee. The prov;.alons ofd, b, 7, 9, 11, 12, 13 tend 14,1E1111 rurvivc trnnlmttfott.