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HomeMy WebLinkAboutFS 2010-09-21 Item 2C - Report - 2010 2nd Quarter Report: CitywideCITY COUNCIL City of Tukwila BUDGET PROGRAM GOALS: SECOND QUARTER REPORT TO COUNCIL April 1 June 30, 2010 Prepared for Finance Safety Committee 1 Seek out opportunities for Councilmembers to further their knowledge, experience and awareness of the different cultures represented within the Tukwila community: Assigned to Community Affairs Parks Committee for implementation and /or follow -up. 2. Support proarams and services that provide a sense of stability, community and unity throughout Tukwila's residential neiahborhoods: Assigned to Community Affairs Parks Committee for implementation and /or follow -up. Councilmembers continue to sponsor a monthly Coffee Chat in the Tukwila community. 3. Work together in cooperation with nearby cities to address common problems in the Highway 99 corridor and Military Road: Assigned to Finance Safety Committee for implementation and /or follow -up. A small standing committee of three members from each Council met on April 22, 2010, to discuss items of common interest. The Military Road /Tukwila International Boulevard corridor was one of those items. Another meeting has been scheduled for July. 4. Provide legislative support and encouraaement to Tukwila residents living in rental communities through programs that hold owners and /or property managers accountable for providing safe places to live through the implementation of a rental licensina proaram: Completed. On April 19, 2010, Council approved a resolution adopting a residential rental business license and inspection program fee schedule. In June, Substitute Senate Bill 6459 regarding rental property inspections, which was actively opposed by Tukwila, became law. 5. Approve and implement standard operating procedures for the Council. Review and update procedures on a regular basis: Not currently assigned to a specific committee; monitored by the Council President and Legislative Analyst. The Council did not implement any policies for incorporation into the standard operating procedure manual during the second quarter. 6. Support the implementation of City endorsed programs (i.e., Walk Roll Plan, Fire Master Plan, Parks Recreation Open Space Plan) through policy related decisions not associated with direct proaram funding: Assigned to Community Affairs Parks Committee for implementation and /or follow -up. Jim Haggerton, Mayor 7. Ensure a commitment to continued human services fundina in relation to the cost of living through consistent review of regional, state and federal budgets affecting human services programs and services: Assigned to Community Affairs Parks and Finance Safety Committees for implementation and /or follow -up. This item will be scheduled for Committee review as budget reviews deem appropriate. 8. Study the feasibility and implementation of televised City Council meetings• Assigned to Utilities Committee for implementation and /or follow -up. 9. Continue to foster relationships within local, regional and state entities that encourage opportunities for ioint partnership and outreach: Assigned to Utilities Committee for implementation and /or follow up. Councilmembers serve as representatives and alternates on local, regional and state boards, committees and commissions including but not limited to: SCATBd, SKCEDI, WRIA 9, AHAB, 9 10 2010 Second Quarter Report Prepared for Finance Safety Committee Page 2 Suburban Cities Association, Association of Washington Cities, Highline Forum and Cascade Water Alliance. 10. Formulate an Adopt -a- Neighborhood program that will provide Councilmembers the opportunity to become more familiar with the chanaina faces of communities and neighborhoods throughout the City: Assigned to Community Affairs Parks Committee for implementation and /or follow -up. 11. Research the viability of sponsoring a City -wide Citizens' Academy: Assigned to Community Affairs Parks and Finance Safety Committees implementation and /or follow -up. 12. Establish a process to provide updates to Council on issues that are brought forward at Council meetinas during citizen comment opportunities: Completed. During the second quarter, City Administration formulated an efficient process to update Council of such items. The system is currently managed by the Mayor's Executive Assistant. MAYOR'S OFFICE 2nd QUARTER SIGNIFICANT ISSUES: During the second quarter, the City Administration's primary focus was addressing the City's current and future budget challenges. The Executive Assistant position, vacant since early December 2009, was filled in late March 2010. BUDGET PROGRAM GOALS: 1. Continue Mayor's involvement in regional efforts includina but not limited to Cascade Water Alliance. Valley Communications. WRIA 9 Forum. King County Flood Control District. Association of Washinaton Cities. National League of Cities and Suburban Cities Association: Ongoing. 2. Work toward redevelopment of the Tukwila International Boulevard area between the Tukwila Villaae site and the Sound Transit Liaht Rail Station: Ongoing. 3. Move forward on a pedestrian friendly development connecting the Sounder Commuter Rail station and the Tukwila Urban Center: Completion of type, size and location study for pedestrian bridge is on hold, pending determination of potential funding sources. 4. Move Tukwila Village Development forward to construction and completion: Due to the current challenging economy, Tarragon withdrew its proposal. There is still ongoing discussion regarding the possibility of a new library on the site, and King County is in the process of developing a proposal for City review. 5. Continue oversight of Tukwila South development efforts and Southcenter Parkway extension proiect: Groundbreaking for the Southcenter Parkway extension project is planned for late July 2010. 6. Continue efforts to secure Federal appropriations in support of key proiects. including. but not limited to Strander Boulevard Extension: Ongoing. 7. Lead efforts to increase efficiency of City staff and to provide superior services to our citizens. throuah technoloav and streamlined processes. in a cost effective manner: Technology efficiencies recently put in place (cashiering /POS, credit card acceptance). The renovation of the Seattle Southside Tourism website is near completion. 8. Continue efforts to improve communications between the City and City residents. business community members. and visitors: The City's first newspaper is scheduled for publication in early August. This will provide an exciting opportunity for businesses, the City, and other groups to reach our citizens with news and information. 9. Provide leadership and support in addressina concerns and improving all aspects of our residential neighborhoods: Plans are underway for National Night Out in early August 2010. 10. Prepare draft Civil Service Desk Manual: In progress. 11. Update Civil Service Rules: In progress. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 3 Economic Development 2nd QUARTER SIGNIFICANT ISSUES: During the second quarter, economic development staff worked with the Valley cities, County, and State on a coordinated message and delegation to the federal government advocating for a temporary and permanent fix to Howard Hanson Dam. In May, Senator Murray announced $44 million in funding for a temporary fix. Staff also worked with Tarragon, Legacy, LIHI and the Library System to explore options for developing Tukwila Village. Staff invested a significant amount of time coordinating the Rock 'n' Roll Marathon, held June 26th. BUDGET PROGRAM GOALS: 1 Tukwila Villaae: Complete negotiations with a developer and manaae implementation of contract. Put demolition of restaurant building on hold due to budget. Tarragon pulled out of the deal. Legacy and LIHI are not interested at this time. Will return to Council for direction on options. 2. Build relationships and share the Citv's vision with every property owner alona Tukwila International Boulevard. Participated and assisted with Tukwila International Boulevard Action Committee tour of comparison neighborhoods and zoning vision for the Boulevard. 3. Coordinate sale of Newoorter property. Began financial analysis of property sale options. 4. Build relationships and share the Citv's vision with each property owner in the Citv's urban core. Communicated with potential developer of Circuit City site. 5 Improve business attraction marketino collateral and website. Will focus on this at later time. City Clerk 2nd QUARTER SIGNIFICANT ISSUES: Business Licenses: The second quarter of 2010 included processing and issuance of 309 business licenses and 16 adult entertainer /manager licenses. Requests for 13 customized business license reports were fulfilled for Finance, Economic Development, Public Works (FEMA, HH Dam), Building Division, and the Planning Division, to include 21 years worth of data in the MIC area. Records: This quarter there were 10 public records requests received and processed, many of which were extensive requiring a time commitment of 44.50 hours from the Clerk's staff. There were 98 new contracts /amendments that came through for review, logging and execution. High retrieval records continue to be added to the Imaging System, to include BETA testing of the newest web version prior to going live to the public. Continued management of the off -site Records Center and ongoing instruction to staff regarding records retention, document destruction, microfilming, and records issues relating to social networking. Legislative /Legal: Facilitation of Council Agenda process and production of 24 packets, to include review and finalization of 24 ordinances and resolutions and timely publication of 28 legal notices. The Clerk's Office handles codification of the Tukwila Municipal Code; this quarter the hard copy versions of the code were printed and assembled, and the electronic version uploaded to the website. Central Services: Ongoing support to the central services counter and switchboard, to include customer service inquiries, notary services, mail distribution, pet licenses, acceptance /logging of all deliveries and word processing support. Continued management of the Pre -Sort Xtra process for large first class mailings (such as utility bills) to provide postage savings. BUDGET PROGRAM GOALS: 1. Enhance the Laserfiche Imaaina System to make Council agenda packets and minutes available through the City website. 2010 Goal. An upgrade to the web version of the Imaging System is 11 12 2010 Second Quarter Report Prepared for Finance Safety Committee Page 4 continuing to be fine -tuned and BETA tested internally. It is anticipated it will go online to the public in the third quarter of 2010. 2. Create a library of documents. such as clans. specifications. and codes. to be keot in the City Clerk's Office and made available to the public. Documents that have been compiled for the library have been inventoried, indexed into a spreadsheet, and each record has been labeled. Additions will continue to be made to the library as they are created or become available. 3. Provide Professional Develooment trainina for staff. Working toward Master Municipal Clerk status, the City Clerk serves the statewide association (WMCA) as the Chair of the Bylaws Committee and as a member of the Elections Committee. Working toward Certified Municipal Clerk status, the Deputy City Clerk attended the Northwest Clerk's Institute Professional Development Training (5.5 days) and the King County Clerk's Association Business Meeting. The Records Management Coordinator attended the Association of Records Management Administrator's (ARMA's) presentation regarding King County's implementation of an Electronic Records Management system; the Washington State Archives E- Records training; panel discussion training with area professionals regarding social networking and records management. The Imaging Coordinator attended a workshop on the Laserfiche Imaging System. 4. Review and update requirements and fees for Business Licenses. 2010 Goal. Business License fees are being considered as part of the current budget situation. City Clerk's Office 2010 Statistics FUNCTIONS Business Licenses: General Licenses Issued Adult Entertainer /Manager processed /issued Peddlers, Tow Truck, Cabaret, Temporary issued Amusement Devices Records Management/Public Records Requests Records Center Trips City Files retrieved from Records Center City files returned to Records Center Contracts amendments reviewed /executed or closed Documents reviewed /logged /transmitted for Recording Public Records Requests (includes time spent by Clerk's staff) Legislative Process /Legal Requirements: Council /Committee Agenda Packet review /preparation Ordinances /Resolutions prepared /reviewed /processed Call for Bids review /coordination /opening Legal Notices (Public Hearings /Special Mtgs /etc.) Central Services: Passports Applications Accepted Notary Services Pet Licenses Issued 1 Quarter 1885 32 12 7 13 47 23 9 2 22 122 68 13 2" Quarter 309 16 8 1 14 59 5 boxes> 1 box> 36 52 7 boxes> 209 1 106 231 511 18 10 50.75 hours 44.50 hours 2,521 pages 929 pages 24 24 1 28 73 69 36 2010 Second Quarter Report Prepared for Finance Safety Committee Page 5 Human Services 2nd QUARTER SIGNIFICANT ISSUES: Human Services Advisory Board actively reviewing, rating 56 proposals for funding. Received requests for $569,914. Brought on new Advisory Board member, one member resigned. Minor Home Repair application for 2011 completed and submitted to King County. We continue to see increased requests from residents affected by the current economic climate. Responded to 320 requests for service. This was up 11% from last quarter. BUDGET PROGRAM GOALS: 1. Implement. manaae and monitor 2010 contracts. Met with several providers around contract monitoring /management issues. Coordinated with e -City Gov for downloading of proposals for 2011/2012. 2. Implement. manaae and monitor Minor Home Repair Program with cities of SeaTac and Des Moines_ and Covington. Served 8 households with repair needs. Provided residents with a subsidy of almost $8,000 of repair services to be paid for through Community Development Block Grant. Coordinated policy issues with other cities. 3 Participate in implementation of South Kina County Response to Homelessness. Maintain active relationships with providers and funders. Assess needs as identified through contracts and reporting from stakeholders. Interviewed Auburn Youth Resources re serving homeless youth. 4 Outreach to diverse Tukwila residents to identify needs and match with resources. Met with representative from Burmese coalition, Bursst, Somali /East African Service provider. 5. Serve as City liaison for CDBG and Home oroiects. Participated in Joint Review Committee meetings for CDBG /Home issues. 6. Provide same day information and referral response. We are turning away financial requests for assistance from both people we have assisted before as well as people whose situation is so difficult, that our funds would not secure stability. We continue to see people that are unemployed, unable to find work, or unable to work. We spend more time brainstorming other solutions since we are unable to meet the financial resource needs. 7. Coordinate with other departments to streamline access to human service resources. Researched resources for flood recovery, Participated in regional disaster preparedness activities Held COAD meeting with faith based representatives, Coordinated with Code Enforcement, Police, and Finance around services to residents. 8. Coordinate with community based organizations to more effectively serve Tukwila residents. Hosted quarterly provider meeting, Conducted 3 Advisory Board meetings, DV task force meetings, arranged tours to see Community Schools Collaboration in action. Arranged tour for Swedish Hospital representatives, Public Health and Global Health Alliance. Provided guidance to staff re Global Health Initiative. Met with new Human Services Director from County Executive office. Two meetings with Section 8 staff around improved coordination of services. Participated in South King County group re equity and social justice issues. Toured New Hope Health Center. Consulted with City of SeaTac around service delivery issues. Equity Diversity Commission BUDGET PROGRAM GOALS: 1. Link agencies and residents to cultural resources in the community. During the second quarter, the Commission provided financial support to Washington New Americans Gateway to Citizenship Day on April 17, 2010, at Foster Tukwila Presbyterian Church. 13 14 2010 Second Quarter Report Prepared for Finance Safety Committee Page 6 2. Support Foster High School's Multicultural Action Committee with their cultural oroarams and training. No requests for assistance where submitted by MAC during the second quarter. Hotel /Motel Tax 2nd QUARTER SIGNIFICANT ISSUES: During the second quarter, tourism and marketing staff concentrated on building a new website and redesigning a new Vacation Planner in preparation for the July launch. Hosted the first ever military reunion meeting planners conference and familiarization tour of Seattle Southside in partnership with the Museum of Flight and Seattle Marriott in SeaTac Completed relocation of the Visitor Center including outdoor directional signage from 1 -5, working now on installation of wheel chair ramp and lift. Recruited two unpaid summer college interns in preparation of the summer schedule when the Center is open 7 days a week. BUDGET PROGRAM GOALS: 1. Work with City departments. business community. and residents to execute a successful Rock "n" Roll Marathon 2009 2010 -2011. Coordinated City's marketing and PR activities associated with the Rock "n" Roll Marathon Tukwila to Seattle. Facilitated two official host hotels in Tukwila and participated in setting up the press conference at the DoubleTree in Tukwila. 2. Continue efforts to market Seattle Southside as a premier travel destination. Ongoing as planned in the 2009 2010 major marketing initiatives. New ad campaign implemented. 3. Support positive relationships between the travel and tourism industry. business community. and city government. Hosted an industry open house for the new Visitor Center. Hosted the Washington State Tourism Commission's industry thought leaders summit. 4. Continue implementing Droaram performance reporting based on guidelines provided by Destination Marketina Association International. Data collection ongoing, new procedures in place, tracking and reporting ongoing. Sister City Committee 2nd QUARTER SIGNIFICANT ISSUES: The Tukwila delegation of 11 students and nine adults had a successful trip to Miyoshi, including a five day homestay. Several students gave short presentations at a Council meeting. The committee is in the process of reviewing a survey sent out to the delegation post -trip with a goal of improving the delegation trip planned for April 2012. BUDGET PROGRAM GOALS: 1. Continue to raise funds for Sprina 2010 visit: Completed. 2. Recruit student /adult delegation and plan 2010 visit: Completed. HUMAN RESOURCES DEPARTMENT 2nd QUARTER SIGNIFICANT ISSUES: Conducted annual Heat Exposure, Blood borne Pathogen, and Lock Out/Tag Out training for our Public Works Department; conducted a City -wide Safety awareness survey for TESHCOM; conducted First 2010 Second Quarter Report Prepared for Finance Safety Committee Page 7 Aid /CPR AED classes for Administrative staff; TESHCOM Safety Committee received recognition with a proclamation signed by the Mayor. Recipient of 7th Annual AWC Well City Award for Excellence for our Wellness Program; completed Washington Cities Insurance Authority audit on HR Practices /Policies; changed our Pharmacy Benefit Manager for our prescription drug program for cost savings to the self- funded medical plan BUDGET PROGRAM GOALS: Personnel 1. Negotiate and settle Fire labor agreement. (Settled) 2. Negotiate and settle Police Non Commissioned labor aoreement. (Settled) 3. Negotiate and settle Teamsters' Administrative /Technical; Professional /Suoervisorv; and Maintenance /Trades labor agreements. Settled) 4. EDEN HR Inforum module conversion and connectivity with EDEN Financial module. (Completed) 5. Non Represented wage study for 1/1/2010. (Completed) 6. Update Health Insurance Portability and Accountability Act (HIPAA) policies and procedures, establish committee. and conduct training. (Policy review and updates have been completed. Training schedule to be developed and conducted 2010 -2011) 7. Update and distribute Personnel Policies and Procedures for review. tin process) 8. Develop and carry out wellness program to achieve AWC annual Wellness Award for both years. (Completed) 9. Research vendors and implement program for Health Risk Appraisal program. (Deferred to 2011) 10. Negotiate Police Guild labor agreement startina in fall 2010. (Negotiate and Settle contract by December 31, 2010.) 11. Create and present employee education sessions on City's Self- Funded Medical /Dental plans (Deferred to 2011) 2nd QUARTER SUMMARY OF ACTIVITIES: Labor negotiations, including general discussions, research, records request, performance coaching and evaluation, preparing, tracking and coordinating all personnel actions for accuracy and compliance; discussions and assistance to Payroll; coordination of safety training to meet federal and state requirements. April May June Employment Applications Processed 27 148 0 Applicants Interviewed 7 7 5 Extra Labor New Hires 0 6 5 Extra Labor Rehires 3 7 9 CDL Random Drug and Alcohol Tests 2 1 1 Administered Workers' Compensation Injury Reports 4 5 1 FMLA Leave Requests 8 7 13 CITY ATTORNEY 2nd QUARTER SIGNIFICANT ISSUES: This quarter our office has continued to work on the siting of Crisis Diversion services as well as finalization of the sign code. We have been working closely with Administration on revenue enhancement measures as well as various labor issues. 15 16 2010 Second Quarter Report Prepared for Finance Safety Committee Page 8 BUDGET PROGRAM GOALS: 1. Provide city -wide trainina in coniunction with Administrative Services related to personnel issues: Ongoing. 2. Work with City staff on Tukwila Villaae Proiect: Ongoing. 3. Continue to update and revise standardized contracts and other form documents: Ongoing. 4. Continue to work with City staff on regional issues and reaional proiects or Proposals impactina the City: Ongoing. 5. Assist staff in developing an LID proaram: Ongoing. 6. Work with City staff on code enforcement issues and on strenathenina provisions of the Tukwila Municipal Code to allow for more effective code enforcement: Ongoing. 7. Work with the Department of Community Development on Comprehensive Plan updates and shoreline manaaement issues: Ongoing. 8. Work with City staff to develop streamlined procedures for administrative hearings and non -tort litigation: Ongoing. 9. Work with City staff to revise the City's sign code: Ongoing. 10. Develop operating procedures for litiaation process: Ongoing. 11. Maintain efforts to keep prosecution costs down: particularly in liaht of chances in the Kina County Prosecutor's Office: Ongoing. MUNICIPAL COURT 2nd QUARTER SIGNIFICANT ISSUES: This quarter we dedicated a great deal of our time finding ways to meet city budget goals without sacrificing the quality /level of our service. We continue to seek ways to incorporate technological /communication advances to help us perform our job without excessive printing costs, court calendar time, and jail costs. We are making great strides in working with other courts and the SCORE jail management. We plan hope to better coordinate court services by standardizing bail schedules, video court procedures, and forms. BUDGET PROGRAM GOALS: 1. Continue to focus on Court's Succession Plan to include National. State and Local training opportunities. Ongoing. The judge and administrator completed the State Faculty Development Program. We plan to train our leadership team using the same materials from this course to teach our staff how to make effective /professional presentations. 2. Restructure Court schedule to allow for specialized calendars (Diversion. Interpreter. etc.). Ongoing. The judge and administrator met with the judge and staff responsible for Seattle Municipal Court's Community Court. We hope to structure a similar specialized program designed to address critical basic needs of defendants (shelter, treatment, government assistance, etc), actively involve community members /providers, and implement incentives for the defendant to explore these resources. 3. Continue to retool and expand Jail Alternative Proaram. Ongoing. Continuing to work with Des Moines and SeaTac in contracting these and other probation services. 4. Participate in pendina Union contract issues as they relate to court specific needs. Completed. 5. Explore increased use of technoloav to enhance court services. Ongoing. Attempting to identify technology needs for SCORE jail court hearings. We are also working with IT to put all forms on -line and enhance the court's webpage. 6. Expand participation in county -wide trial court coordination efforts. Ongoing. Successfully included Federal Way Municipal Court in the county -wide warrant recall agreement. This gives the court the authority to recall warrants and avoid requiring the Tukwila Police from booking defendants who appear in court with minor warrants out of Federal Way. The leadership team met with several local courts and the SCORE management to discuss coordinating jail court efforts. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 9 7. Continue joint meetinas with Police Department. Prosecutor and Public Defender to enhance communications and improve court services. Ongoing. Adjusting to changes in the prosecution team. We plan to schedule a joint meeting later in the summer to discuss cuts in the court's budget and how we can ensure our level of service does not suffer. FINANCE DEPARTMENT 2nd QUARTER SIGNIFICANT ISSUES: The Finance Department spent a great deal of time during the second quarter working on budget issues as they relate to decreases in revenue. Considerable effort was put into developing materials for Council meetings and budget workshops related to possible revenue enhancements and program /service reductions for departments. The second quarter is also the time of year that staff spends considerable time on the audit and preparation of the Comprehensive Annual Financial Report (CAFR). Representatives from the State Auditor's Office arrived in Tukwila in early May. Required portions of the CAFR were filed with SAO by the May 31 deadline, and the CAFR was submitted to the Government Finance Officers Association by the June 30 deadline for review as part of their certificate of achievement program. Staff also spent considerable time on major projects that will create efficiencies not only within the Finance department, but throughout the City. For instance, staff is working on implementation of a procurement card program that would allow for more efficient purchasing of eligible items, and import of those transactions electronically into the City's accounting system, thereby eliminating data entry for these purchases. We will also be able to pay the combined statements for all cardholders with a single wire transfer to the bank, rather than potentially hundreds of checks to separate vendors. The procurement card program will be fully implemented before the end of the third quarter of 2010. Staff also implemented the Position Budgeting module of our accounting program, EDEN Financial Systems. The Position Budgeting module is one that the City already owned but had not yet fully implemented. The module will allow for development of different cost projections for salaries and benefits utilizing payroll data already within EDEN. The different scenarios will be able to be produced almost instantaneously, and projected costs communicated to management and Council. Once decisions are made regarding salaries and benefits, the information can be imported automatically into the budget system within EDEN. This will create significant efficiencies over the previous process of entering salary and benefit adjustments into Excel, then re- keying the dollar amounts into the budget portion of EDEN. BUDGET PROGRAM GOALS: 1. Complete Comprehensive Annual Financial Report (CAFR) by Mav 31. 2009. The 2008 and 2009 CAFRs are complete. The City received clean audits for each year with no findings. 2. Continue Budget Manual development: No update to report. 3. Continue development of Risk Manaaement policies and procedures: Policy and procedure development has begun. A significant amount of work remains. The goal will be to have procedures documented and approved by the end of 2010. 4. Implement cash receiotina system at all cash locations citvwide: Completed for Finance and Clerk's Office in 2009. Online utility payments went live in August 2009, as well as credit card acceptance at Fire Station No. 51. 5. Assist other departments with fiscal issues related to software implementations includina an HR module for Administrative Services and oermittina system for DCD: The HR module was implemented in July 2009. The permitting system is on hold indefinitely for budgetary reasons. 6. Investigate additional payment options for citizens and implement where feasible Completed implementation of online utility payments in August 2009. 17 18 2010 Second Quarter Report Prepared for Finance Safety Committee Page 10 FIRE DEPARTMENT 2nd QUARTER SIGNIFICANT ISSUES: We were fortunate to get back to our authorized staffing level during the second quarter as our two replacement firefighters started on May 17th. Both new hires are on shift and are proving to be positive additions. We responded to 1137 alarms during the second quarter including fires in Tukwila, Renton and Kent, a multiple fatality accident on 1 -5 and a significant ammonia leak in Tukwila. We fitted and supplied bicycle helmets to 20 first grade students at Tukwila Elementary. We provided first aid /CPR to city employees twice during the quarter. Initial boat operator training was completed for 12 fire department and 12 police department members. We were deeply involved in the planning and execution of the Rock "n" Roll Marathon. With the help of an intern, training has a draft training manual that will be scrutinized into the third quarter. Training was also deeply involved with the captain test that was held in June. They also coordinated a team of UW researchers investigation of a mold issue on our 5 -inch hose. Fire prevention's workload increased as more development took place including Sea Food City, Bow Lake remodel, Sound Transit Heavy Rail, Aviation High and Internap data center. They have investigated several fires and are trying to close out the outstanding Sound Transit Light Rail issues. BUDGET PROGRAM GOALS: Administration 1. Conduct annual management training: Will consider 3rd or 4 Quarter depending on budget. 2. Review and update department policies and procedures as needed: Ongoing. 3. Coordinate National Incident Management System training for City personnel as needed: Several city personnel tentative for August class. 4. Add. update or replace department computers as needed: Coordinate with IT. 5. Apply for applicable grants: Will apply for applicable grants. 6. Update six -vear plan: On hold depending on budget 7. Coordinate development of specifications for replacement aid car: Will coordinate with Fleet. Suppression 1. Test all fire hoses. apparatus pumps and ladders to meet manufacturer's specifications; 2010 compliance testing scheduled 2 and 3 quarters 2. Complete all assigned company level inspections: Ongoing. 3. Participate in public relations and education events: Reduction in participation due to budget concerns. 4. Participate in scheduled trainina: department. zone. regional. national: Ongoing. 5. Consolidate department inventory into new programming.: Staffing shortages prohibit timely completion. Temporarily shelved. Fire Prevention Investigation 1. Establish auarterlv fire code training for suppression crews: Ongoing. 2. Continue program to obtain Fire Marshal commissions for fire investigators through police academy training: On hold. 3. Research and prepare report for additional Fire Marshal office space: Done. 4. Pursue full time fire investigator's position within fire investigation task force: On hold, Budget Constraints. 5. Continue to convert fire protection plans to compact disc storage media: On hold, Budget Constraints. 6. Continue to maintain timely plan review and inspections for our customers: Ongoing. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 11 Second Quarter Yearly Totals Plan Review Fees Collected: $10,801.50 $17,697.50 Special Permit Fees Collected: 20,000.00 $33,700.00 Reinspection Fees 0 1,760.00 TI Reinspection Fees 1140.00 3,730.00 Second Quarter Yearly Totals Initial Inspections: 215 399 Reinspections: 125 232 Night Life Safety Inspection' 57 90 Training 1. Coordinate department officers' attendance at the National Fire Academy in Emmetsbura. Maryland: Not started. 2. Incorporate reaular visits to shift drills by a Training Division officer: Ongoing. 3. Oversee trainina of any new hires: Started with two new hires /laterals. 4. Update reference material libraries in all stations: Delayed due to budget. 5. Review all records to ensure the department is National Incident Manaaement System (NIMS) compliant: Completed this quarter. 6. Review our new hire training proaram: In process. 7. Implement a career path proaram for firefiahter and officer development: Not started. 8. Continue department pre -fire tour proaram: Ongoing. 9. Work and coordinate with colleae intern to write new "Training Manual Facilities 1. Work with City staff to develop plan to implement recommendations of seismic study and master plan recommendations: No funding. 2. Remodel Station 52 kitchen: 303 fund dependent. 3 Install new biohazard storaae shed at Station 52: Not funded. 4. Paint interior of Station 52 and Station 53. and the interior and exterior of Station 51: 303 fund dependent. 5. Paint apparatus bay at Station 54: 303 fund dependent. 6. Replace curbina at Station 51: 303 fund dependent. 7. Benin process of identifying sites for future fire station replacement/relocation: Station 51 identified in TVS annexation. Site not identified for potential station 52 re- location. Hazardous Materials Team 1. Provide operation and technician level trainina to meet the current National Fire Protection Aaency (NFPA) 472 standard: Ongoing. 2. Send 2 technicians to out -of- state. federally funded. HazMat training: As available. 3. Develop standard operating procedures for a response to a larvae Mass Decon Incident and participate in a Iarae -scale exercise: Large scale postal facility exercise postponed indefinitely. 4. Develop standard operatina procedures for the use of the powered air purifier respirators (PAPRs) and provide all operation level personnel with appropriate trainina: Ongoing. 5. Perform a complete inventory of all HazMat eauipment and supplies: Ongoing. 6. Bring minimum staffina to four (4) technicians per shift: Delayed due to budget. Rescue Team 1. Schedule a 40 hour Rope Rescue Technician class for the entire team. On -hold due to budget constraints. 2. Reconfiaure the storaae compartments on Rescue -51. Remove SABA system and place on the air trailer: Complete. 3. Send four (4) team members to Swift Water 1 class: Complete 19 20 2010 Second Quarter Report Prepared for Finance Safety Committee Page 12 4. Send two (2) team members to a Confined Space class: As permitted by class availability and budget. 5. Develop new inventory sheets and evaluate rescue harnesses: Ongoing. 6. Reorganize the interior of the small trench trailer: On hold due to budget. 7. Order accessories for the team's new GPS units and develop a trainina curriculum: Ongoing. 8. Update the Zone 3 Rooe Rescue Manual: Ongoing. 9. Design and order new personal bass to be used on rappelling harnesses: Complete. 10. Develop an annual Competency Verification Checklist for rope technicians: Ongoing. 11. Continue Special Operations Teams ioint trainina between Tukwila and Renton: Has not proven to be a realistic goal. Suspended for all practical purposes 12. Continue Zone 3 training: Participated in 4 qtr confined space rescue. 13. Provide continuina education to all suppression members in the field of specialized rescue: As budget and class availability permits. 14. Place the 540 Belay System into suppression service: Complete. 15. Provide four (4) days of Trench Rescue training for the Zone 3 personnel in 2009. and in 2010: Complete 2009. Rescheduled for 2010 3` Quarter 16. Provide two (2) days of collapse /shorina training for the team: Postponed due to budget concerns. 17. Inventory all suppression life vests and replace as needed: Complete. 18. Purchase and replace rope hardware /software as needed: Ongoing. 19 Set up trainina days with Kina County Sheriff's Marine Unit: As budget and class availability permits. 20. Provide technical trainina to all team members for Crane Operations and Rigging: Postponed due to budget concerns. (Indefinite) 21. Prioritize training and eauipment needs: Ongoing. 22. Pursue the placement and construction of at least one boat ramp into the Green River within the City of Tukwila: Dialogue re- opened outlook for moorage is positive. Ambulance, Rescue Emergency Medical Aid 1. Outfit two new Mass Casualty Incident trailers: Complete. 2. Provide one department member to participate on Zone 3 EMS committee: Ongoing. 3. Evaluate status of department Pandemic Flu supplies: Ongoing. 4. Establish a battery replacement program for all EMS eauipment: Ongoing. 5. Provide assistance and ouidance to City for establishing a new Public Access Defibrillator (PAD) proaram and assist with training on PAD devices: Complete. 6. Complete all 2009 -2010 competencv -based training obiectives: Ongoing. 7. Provide 2009 -2010 competency -based instructor training for department instructors: Ongoing. 8. Provide First Aid /CPR and public access defibrillation training to the public and City employees. Quarterly training provided. 1 and 2 qtr. 9. Provide onaoina advanced auto extrication training for department personnel: Ongoing. 2nd qtr complete. 10. Provide advanced mass casualty trainina for department: Ongoing. 11. Provide logistical support and training to enable the department to participate in the Rescue Outcomes Consortium (ROC) study: Ongoing. 12. Sponsor department Explorers to Kina County EMT course: As requested. 13. Repair. clean. test. and calibrate specific aid eauioment: Ongoing. 14. Participate in new technoloav evaluations offered by Kina County Medical Program Director: Ongoing. 15. Recruit at the minimum. one CBT instructor per station. per shift: Ongoing. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 13 FIRE DEPARTMENT INCIDENT RESPONSE EMERGENCY RESPONSE STATISTICS `2009;'... .2010 %o_; a 2 Qtr FIRE 246 307 I +25% 1 1 2 Qtr AID 1 780 1 789 1 +1.15% 1 1 Year to Date FIRE 1 642 1 568 1 11.52% 1 Year to Date AID 1 1547 1 1568 1 +1.35% DEPARTMENT OF INFORMATION TECHNOLOGY 2nd QUARTER SUMMARY: IT has been focused on network backup and redundancy as well as organizing network services for more efficient service delivery. The demand for hard drive storage space keeps growing; therefore the backup requirements increase for retention and archiving compliance. Our old backup system was no longer able to complete the backup overnight and continued into the morning work schedule, causing network slowdowns. Our new backup unit takes server "snapshots" and the now the backup can perform from the snapshot and not affect network traffic. We are preparing for the first edition of the "Tukwila Reporter" by planning the layout and gathering article information. This is very exciting for our citizens as well as for City staff to deliver information to the citizens. We look forward to the inaugural edition and keeping the City's section meaningful and relevant. IT welcomed two new babies into the IT family: Eric Compton's new daughter Brooklyn, born June 7, and Scott Kirby's son Nathan, born July 2 Both dads have taken time off to get acquainted; Scott is now working part time so he can keep the website current. We will be back to full staff on August 16 2nd QUARTER SIGNIFICANT ISSUES: NETWORK/TECHNICAL VIRTUALIZATION: Tested a VDI (virtual desktop infrastructure) rollout with Citrix Xenserver, Microsoft Hyper -V, and VMWare ESXi. Currently running Citrix Xenserver on a test server in our production environment. COURT: We moved court over to our main domain, but kept them in their own separate subnetwork by creating a new VLAN for them. This was a big move as it allowed them to have their own home directories, which allowed us to backup their data. This also allowed Court staff to use the new Barracuda proxy server for added browsing protection. IGN: We are fully off of the IGN now as we were still connecting to Valleycom via their IGN IPs. After working with them, we are now using their Internet IPs, which should provide more stability. TOURISM: Working on a new server setup using virtualization. They will also be using their own version of Microsoft Exchange. PD Network: We relocated two Police Department servers to the City Hall server room to provide them with generator backup power. Changed the VPN connection at the Police Department mall office to a new VPN connection. Coban Fully upgraded server and in -car installations. City Network: Installed Verdiem power management software. This will reduce the city's overall power consumption through implementation of power profiles, allowing computers, monitors and hard drives to be put into standby mode, hibernate mode, or turned off based on "time" of inactivity. Implemented Microsoft Deployment Server 2010 to deploy Windows 7 operating systems to all new computers, install office 2007 and department specific software all through a single image. 21 22 2010 Second Quarter Report Prepared for Finance Safety Committee Page 14 DATABASE MANAGEMENT DCD: Upgraded Permits Plus, moved to consolidated database server, assist with implementation of Auto Email and reporting for time accounting P &R Golf: Upgrade of sZen, Ongoing assistance with customizations of reports MO /CLERK: Laserfiche finished more customization almost ready to go -live PD: Forsecom upgrade of back -end database (moved to SQL) PW: Installed new Primavera P6 7.0 database on consolidated server COMMUNICATIONS Newsletters: Coded and sent out eRec Newsletters in May and June to 1,800 citizens. A new Volunteer eNewsletter was created and also sent out in May and June to 1,800 citizens. Website: The new City Maps section with a detailed zoning map page went live on the City website. New web pages and RSS feeds were created for the Southcenter Parkway Extension and City Budget Issues. A new draft Permit Center section was created to combine all of the information from both DCD and Public Works permitting. It is currently being reviewed by both departments. Explored various printing options for Hazelnut newsletter; selected web press printer, saving at least $1,000 per issue. Met with Sound Publishing representatives to begin planning for August edition of the "Tukwila Reporter." Designed Rental Housing Licensing Program Inspection Form with supplemental sheet and Rental Housing Licensing Business License Application" (with multiple revisions). Photoshop artistry on number of important pictures, including Mayor and councilmembers with Patty Murray, and Mayor with Dow Constantine. City of Tukwila 2009 Water Quality Report to citizens. Cover design for "Federal Agenda and Project Updates for the Fiscal Year 2011. Graphics for use in Civil Service testing scenario. Over 160 participant badges for Finance Dept. for Eden Conference at TCC. Certificate for Suzi Sacha's last entry level interview panel. Designed form for creating emergency messages for any City communication outlet, ensuring standard formatting; met with and provided same to Hillman. Posted slides for a variety of City events and programs, including Council and committee meeting agendas, notices of other City related meetings, Parks and Rec programs, special events, citizen crime prevention information, K9 fundraiser, etc. Archived copies of the slides for history and to free up space in our Webus account. Expanded slide headings /categories to better fit subject matter being posted. Provided in -depth instruction and assistance to DCD secretary in effort to convert PDF document to complex Word Document, using advanced editing methods, provided graphics guidance and assistance to Police Department, provide guidance, information, and some "whereases" to Clerks office regarding a number of ordinances, and provided artwork of City seal to various internal users and external vendors, determined their need and told them restrictions. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 15 2nd Quarter Statistics: Website 44,642 visitors (of which 29,525 are unique) viewing 116,600 pages Besides the Main home page, the most popular pages were employment (9,287), staff phone directory (7,449) and Community Center page (3,408). Publications: April /May edition of the Hazelnut (8 pages) July edition of the Hazelnut (12 pages). Finalizing of Spring /Summer Recreation Brochure (44 pages) and starting production of Fall/Winter Recreation Brochure (36 pages). TV21: 189 Slide pages posted. SPAM Statistics: Total Emails Received Blocked: Spam Blocked: Virus Blocked: Bad Recipient Blocked: Mail Bomb Other (Allowed, Quarantined) Average SPAM per day Highest amount of SPAM Highest Percentage of SPAM (24 Hrs) Percentage of SPAM (Quarter) Total amount of SPAM (Quarter) GroupWise 15 4.13% DCD Hardware 38 10.47% 1 FD Miscellaneous 8 2.20% 1 FIN Network 33 9.09% HR Phones 5 1.38% IT Printers 22 6.06% 1 MO Publications 1 0.28% 1 PD Software 85 23.42% PR Web Development 108 29.75% PW Total 1 363 100.00% 1 1 Total IT BUDGET PROGRAM GOALS: April 621,781 563,797 1,030 11,088 1,931 43,935 19,262 26,596 99% 93% 577,846 1 1 0.28% 5 1 1.38% 66 18.18% 4 1 1.10% 27 7.44% 15 4.13% 22 6.06% 56 15 43% 69 1 19.01% 54 14.88% 44 12.12% 363 100.00% May 590,895 531,178 2,237 16,563 2,396 38.521. 17,819 25,492 99% 93% 552,371 Documented Help Desk Tickets (approx. 45% of total assistance requests): By By Category Department Barracuda 1 26 7.16% 1 Council Database 22 1 6.06% 1 Court June 1 570,349 512,704 1,678 14,618 537 40,812 17,651 21,375 99% 93% 529,537 By Source E -mail 1 235 1 64.74% Phone 73 1 20 11% Self Generated 47 12.95% Walk -In 8 1 2.20% 363 100.00% 1. Develop Strategic Plan for IT Department to address City -wide technoloov needs: 2010 2. Research and implement an advanced, multi- tiered system for network security, tracking and monitoring. Ongoing. Final security component in the planning stage. 3. Fully implement City -wide Active Directory, replacing network services and servers as required, and buildina in connectivity redundancy for quality of service. Active Directory Completed. Extended Active Directory to include Tukwila Municipal Court. Redundant connectivity planning is now. 4. Establish an IT Technical Knowledaebase with procedures and trouble shootina tips for added efficiency with HelpDesk services. Ongoing. 5. SQL Server consolidation: review collection of data across departments, and implement methods to reduce data redundancy and duplication of effort for more effective use of City resources. Ongoing. 23 24 2010 Second Quarter Report Prepared for Finance Safety Committee Page 16 99% completed. Permits Plus has been move to new location. Scan Asset is still on FD server and should be moved over as well. 6. Create documentation to include disaster plan recovery information and emeraencv operation procedures. Ongoing. Established COOP pursuant to FRP requirements. 7. Implement Payment Card Industry (PCII data security standards researched in 2008, to include information sharing and kev employee education for compliance on current debit/credit points of sale: research and plan for citv -wide point -of -sale system to accept secure debit/credit cards transactions in all departments. Ongoing. Focus on upgrades that deal with PCI compliance in 2010 (Class). 8. Work with Valley Communications to coordinate CAD and communications upgrades for Public Safety. Ongoing. Required VCC "live" date is September of 2010. Acquired Netmotion licenses. 9. Develop formal Image Library (to include both production and indexina of photos and videos) to document City events and to make available for unified communications and publications. Ongoing. Selected an album organization and archive application and uploaded images. 10. Establish an IT Technical Knowledoebase with procedures and trouble shooting tips for added efficiency with HelpDesk services. Ongoing. Articles are created and submitted for online posting as topics are found. POLICE DEPARTMENT 2nd QUARTER SIGNIFICANT ISSUES: The second quarter was another busy three months for the police department that involved several events that exemplified our coordination and team work with other city departments and external partners. Three such events were the Rock N' Roll Marathon, continued flood planning, and regional training for the Civil Disturbance Unit. The Rock N' Roll Marathon planning, coordination and execution was a success. In close coordination with our internal and external partners along with the mutual support from the Valley Law Enforcement Agencies and Washington State Patrol, the command and control of the event demonstrated an extremely high level of professionalism and expertise. We can be very proud of our performance. The Police and Fire Department conducted a joint initial rescue boat training at the Columbia River in May. The training was a success as the City of Tukwila has the capability to appropriately respond to the needs of our citizens during a flood emergency or a water search and rescue in and around the Green River. Continuation training on our river is ongoing as our fire and police crews become more familiar with our waterway and its many challenges. The Tukwila Police Department Civil Disturbance Team (VCDU) conducted their annual training in June at Camp Rilea, OR. Our team is part of the six agency Valley Civil Disturbance Unit which comprise of an 85 person unit represented by Tukwila, Kent, Auburn, Port of Seattle, Federal Way and Renton. Our team extended the training opportunity to Federal Protective Services, and Pierce Co Metro (Fife, Puyallup, Lakewood, Milton, Sumner and Bonney Lake) This training was extremely beneficial for the Valley CDU as it allows our agencies to achieve the best training opportunity available at a very low cost. BUDGET PROGRAM GOALS: Administration 1. Continue to assess current and future department staffing and facility needs that support delivery of law enforcement excellence to the community: Ongoing 2. Recognize excellent performance: Three staff members were recognized for their 20 -year service awards. Employees of the quarter awards are ongoing. 3. Resolve community problems throuah partnerships and problem solving: Ongoing 4. Work with and strenathen reaional partnerships: Ongoing 2010 Second Quarter Report Prepared for Finance Safety Committee Page 17 Patrol 1. Enhance police visibility in our neighborhoods: Due to a prolific increase in auto thefts and motor vehicle prowls concentrated in our business district, the patrol division led and coordinated a "vehicle prowl" emphasis during the month of May. The primary purpose of the emphasis was to identify and /or arrest individuals involved in thefts from vehicles, car prowls, auto theft and Possession of stolen vehicles. Numerous contacts were made. One subject was arrested for motor vehicle prowl. We believe that because of the arrest and the subjects contacted along with the heavy presence of officers in the central business district, the frequency of vehicle prowls, thefts from vehicles, and motor vehicle thefts were significantly reduced. 2. Review our Field Trainina Program for new Officers: Our FTO program under the supervision of Sergeant Rick Mitchell continues to produce excellent officers for the police department. The strong emphasis on mentoring and standardized instruction by a select group of trainers is the cornerstone of our program. Close coordination between the program supervisor and patrol management ensures that the vision and goals of the program are driven from the "top down." During the second quarter, there were two officers in training. One of the officers successfully completed his training and the second is progressing very well and is expected to complete his training on time. 3. Inspect and enhance, where needed, eauipment for field operation: During this quarter, the patrol division spearheaded the research and specifications for a mobile command vehicle. Several options were examined based on the need of the Police Department and the City and we are moving forward based on a mobile platform that fits the criteria specified by the Chief of Police. This mobile command post is an essential piece of equipment that is needed to sustain operations in the field during all hazard emergencies and special and large scale events such as the Rock N' Roll Marathon. Over the past several years, the Police Department has had to borrow equipment from various agencies to conduct field operations. Often, the borrowed equipment does not meet the specifications required to conduct the full- spectrum of operations. A presentation on the specifications, use and financing options for the command post vehicle is available. Records /Evidence 1. Plan and prepare for the relocation of department evidence to a new storaae facility: Proposal and alternatives submitted to city staff. Pending budget decisions. 2. Destroy all records maintained by the Records Division that exceed or meet minimum General retention schedule reauirements: Completed 3/19/10. 3. Prepare firearms and narcotics held in evidence for destruction: Firearms ongoing; Narcotics completed 3/15/10. 4. Prepare and submit items of evidence for auction. as appropriate: Ongoing. *Evidence pick -up scheduled for the first week in August. Investigations (Major Crimes) 1. Review and assess eauioment needs for maior field investigations: Completed for 2010. Purchased replacement camcorder. 2. Evaluate and adiust investiaative priorities: Readjusted detective responsibilities during 2nd quarter due to the unit operating with two vacancies, seven instead of nine detectives. Continued focus on open homicides, residential burglaries, and theft from vehicles. 3. Conduct auarterlv reviews in order to assess effectiveness and direction of the Unit: Completed during second quarter. In addition, weekly unit meetings first implemented in 2009 and continuing in 2010 have supplemented these reviews. Special Operations /Crime Prevention /Training/Traffic 1. Conduct quarterly reviews in order to assess effectiveness and direction of the Unit: Completed and ongoing. 2. Maintain crime prevention proarams that facilitate our partnerships with the community: Ongoing. Examples include updating agreements and adding businesses to the criminal trespass program, completing Crime Prevention Through Environmental Design surveys for all schools 25 26 2010 Second Quarter Report Prepared for Finance Safety Committee Page 18 in the district, continuing to partner with community groups, and conducting Crime Free Multi Housing training. 3. Reduce the impact of crimes related to drugs. vice and aanas through proactive enforcement: Ongoing. We conducted eight buy /bust operations on Tukwila International Boulevard that led to the arrest of eight street level dealers. We completed three additional narcotic investigations at local hotels that led the arrest of four mid -level dealers and cash and vehicle seizures. We also participated in local and regional gang emphasizes. 4. Reduce speedina through increased visibility and traffic enforcement: Due to citizen and business complaints, the traffic section conducted targeted speeding enforcement on West Valley Highway in the vicinity of NC Machinery. Speeding has been significantly reduced in that area. Enforcement in the Allentown area continues to meet the needs of the citizens as they bring speeding issues to our attention. 5. Reduce traffic collisions in taraeted areas of the City: Targeted Traffic enforcement in our school zones during the school session was effective. We claim success since we did not have any vehicle vs. pedestrian accidents in our school zones. Targeted enforcement along the Interurban Avenue corridor, in addition to the continuous presence of our traffic officers has curbed much of the speeding which can often result in collisions. 2010 Second Quarter Report Prepared for Finance Safety Committee Page 19 TUKWILA.POLICE DEPARTMENT 2010 QUARTERLY ACTIVITY REPORT 1ST QTR 2ND QTR 3RD QTR 4TH QTR 2010 TOTAL PART I 1 Crimes Against Person 178 1 164 1 Crimes Against Property 1276 1 1296 1 Crimes Against Society 118 1 157 1 All Other Cases 1071 1 1027 CALLS FOR SERVICE 8144 8366 1 Cases Generated 1 2135 1 2117 ARRESTS 1 Cases Cleared by Adult Arrest 664 682 Cases Cleared by Juvenile 74 72 Arrest RESPONSE TIME 1 Emergency Priority 1 1 3.15 1 3.1 Emergency Priority 2 1 6.64 1 6.42 Non emergency I 13.46 1 12.91 TRAFFIC DUI Criminal Traffic Citations Traffic Infractions Injury Non injury Hit and Run (Non injury) Pedestrian /Vehicle Accidents TAC TEAM Narcotics Cases 13 17 165 170 630 684 52 43 108 110 83 68 5 0 16(11 20 (14 cleared) cleared) Prostitution /Lewd Conduct, etc. 8 9 1 27 28 2010 Second Quarter Report Prepared for Finance Safety Committee Page 20 TU.KWLLA DEPA'RTMEN.', 2010''QUA A CTIVITY REPORT 1ST QTR 2ND 3RD 4TH QTR 2010 QTR QTR TOTAL ASSETS FORFEITED 1 Cash 1 $1,709 1 $7,672.87 I I I I 1 Vehicles I 2 I 3 MAJOR CRIMES Cases Assigned for 124 122 Investigation I Cases Cleared 137 1 109 1 1 SPECIAL SERVICES Telephone Calls 8,813 8,445 I Warrants Cleared /Entered 409/515 417/401 I Prisoners Monitored in Jail 409 365 I I I Records Requests 1,253 1,519 I I Number of Firearms in 14 19 Evidence Evidence Property Logged In 935 938 CRIME PREVENTION Community Meetings 7 11 Attended Block Watch Meetings 1 2 1 1 1 1 1 1 Business Training Sessions 1 0 1 2 I 1 I CFMH 0 0 Inspections /Reinspections Apt. Managers Network 2 2 Meetings Safety in Overnight Lodging 0 5 Visits* I Crime Prevention Surveys 1 0 1 3 I I I Includes Re- inspections