HomeMy WebLinkAboutCAP 2014-06-10 Item 2B - Discussion - Parks and Recreation Online Registration UpdateTO:
City of Tukwila
Jim Haggerton, Mayor
INFORMATIONAL MEMORANDUM
Mayor Haggerton
Community Affairs and Parks Committee
FROM: Rick Still, Parks and Recreation Director
BY: Dave Johnson, Recreation Superintendent
DATE: June 3, 2014
SUBJECT: Recreation Registration Software Discussion
ISSUE
Discussion related to Recreation Registration Software, including the addition of On-Line
Registration.
BACKGROUND
The Parks and Recreation Department uses a software program called CLASS to manage its
Activity Registrations and Facility Bookings. Through CLASS, participants can register in person
at the Community Center, mail their registration in, or call in to register — all of which are
processed by staff. Our current system does not support On-Line Registration.
CLASS is supported by Active Network, who has notified all of its CLASS customers that they
will no longer support CLASS effective December 1, 2017. The City is working with other
regional agencies to review options in light of this impending service change.
While there has not been a high demand for online registration from citizens, Council has
expressed interest in this service being investigated. Most of the surrounding cities do utilize
some form of online registration. To move forward with this enhanced service, inclusion of a
new module will need to be added, with approximate costs shown in the table below.
0 tions include:
Options A & B = While the system will still be available to use, it will not be supported as of
December 1, 2017.
Options B & C = Will require staff resources from P&R and IT to integrate (not factored into
above costs.
Committee consideration is needed regarding whether to pursue an online solution at this time
or wait until 2017 when staff has had time to review the options for the full Parks and Recreation
system solution.
RECOMMENDATION
The Committee is being asked to provide guidance regarding online registration options.
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Description
Implementation
Cost
Additional
Annual Cost
Timing
A
Continue with existing level of service
Now
None
None
B
Add On-Line Registration component to
existing CLASS system
Now
$12,000
$7,000
C
Research options to integrate new program to
include On-Line Registration
Now —
12/1/17
Up to
$25,000
Up to
$40,000
Options A & B = While the system will still be available to use, it will not be supported as of
December 1, 2017.
Options B & C = Will require staff resources from P&R and IT to integrate (not factored into
above costs.
Committee consideration is needed regarding whether to pursue an online solution at this time
or wait until 2017 when staff has had time to review the options for the full Parks and Recreation
system solution.
RECOMMENDATION
The Committee is being asked to provide guidance regarding online registration options.
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