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Special 2014-07-29 Item 1 - Faciliites Communications Plan Draft
TUKWILA FACILITY NEEDS ASSESSMENT AND FEASIBILITY STUDY COMMUNICATIONS PLAN July 20th, 2014 1 DISCUSSION DRAFT Community support is necessary for the long -term viability of the City's Facilities Plan and sustainability of the City's facility investments. This document outlines the communications approach to be executed as part of the Facilities Needs Assessment and Feasibility Study. Future planning phases will require new communications and outreach plans to inform the siting, design, and construction phases of new City facilities. The consulting team will work collaboratively with the City and its planning groups to identify and refine key messages for specific audiences and the public at large. COMMUNICATIONS OBJECTIVES • Ensure the plan process and analysis is transparent. • Demonstrate the City is conducting a thorough Needs Assessment. • Demonstrate how the Plan will deliver better public safety and optimize service delivery. • Improve awareness of the City's facility needs. • Cultivate public support for City facility investment. • Cultivate a shared vision between staff, City leadership, City Council, and the community at large. AUDIENCES • Tukwila Staff • Tukwila residents • Tukwila businesses • Institutional partners (school districts, service providers) POINTS OF CONTACT Staff Contact: Bob Giberson, Public Works Director, 206 - 433 -0179 (main), 206 - 431 -2457 (desk), Bob.Giberson @TukwilaWA.gov Communications Contact: The new Communications Director will assume responsibility for the Communications Plan and contact with all media representatives. Until the Communications Director is in place, Stacia Norris, Graphic Designer, Stacia.Norris@TukwilaWA.gov will act as communications contact. Lead Architect: Dave Fergus, Senior Principal, Rice Fergus Miller, 360 - 377 -8773, dfergus@rfmarch.com July 20, 2014 1 1 2 MESSAGES This document establishes key messages about the Facilities Plan and preliminary findings to guide general communications. Project summaries and external media pieces will be approved by the Mayor's office and City Council. Key messages include: • The Facilities Needs Assessment is guided by the City's community supported Strategic Plan and the vision of Tukwila as the city of opportunity, the community of choice. • City facilities are for the benefit of Tukwila residents and businesses. They include buildings, workshops, and fire stations. • This is the first comprehensive study of all the City's major facilities. • The Facilities Needs Assessment will guide future investment in City facilities. • Some of the City's facilities are nearing the end of their useful lives. Before investing in existing facilities, the City wishes to reassess its needs and the suitability of its current buildings. • Due to age and condition, the City's current facilities are expensive to occupy and maintain, and will require significant investment to remain functional in the coming years. Making investments to update facilities and infrastructure today is the most cost effective option. • The last major investment in facilities to support core city functions was almost 40 years ago. The City has grown substantially and the way it does business has changed over the last four decades. The City's current facilities are not flexible and are expensive to modify. • Staffing is the largest City expense. Some City departments are spread across multiple buildings, creating inefficiencies that require additional staff time to accomplish tasks. Updated facilities can create greater efficiencies in work processes and staffing needs. • Ensuring public safety is a primary goal of the City. Some key city facilities are at risk of failure in a major seismic event or other catastrophe. The Facilities Plan will prioritize the safety and response capabilities of the City. CHANNELS AND COLLATERAL MATERIALS 0 Internal Communications City staff act as spokespersons for the City in their daily is critical that City staff are equipped with key messages the Facilities Needs Assessment and Feasibility Study. In addition to Internal Engagement activities conducted about the progress of the Facility Study through the City's internal newsletter The Grapevine. activities of serving the public. For this reason it to ensure consistent and clear representation of Contact: Stacia Norris, Communications Purpose: Project Update to Staff Publication date: Monthly until the remainder of the project as part of the Study, City staff will be updated A newsletter for and about City of Tukwila employees July 20, 2014 2 O Tukwila City Pages insert to Tukwila Reporter Lead: City, BERK Supporting Contact: Stacia Norris, Communications Messages: Messages will follow the topics of the project phases including: • Announcing the Study and its objectives • Announcing that some facilities have reached the end of their useful lifespan • Getting feedback on the criteria on which future facility decisions should be made • Identifying key decision points, presenting options, and soliciting feedback on preferred direction • Sharing the resulting facilities plan Target dates: • BERK provided draft content to City on June 10th 2014 • Revised by city staff. Content vetted with Steering Committee on July 1, 2014 • First publication data July 14th, 2014 © Website Video A two- to three- minute message rich, visually engaging video featuring the Mayor. The video will be placed on the City's website, with links posted on both Twitter and Facebook. Lead: City Contact: Scott Kirby, Communications Target date: • Preview draft content at Steering Committee Meeting, July 1, 2014 • Preview edited content with Council • Release and post on City's website, early August O Facebook Lead: City Contact: Stacia Norris, Communications Message: Announcing video content Target date: TBD © Press Outreach Lead: City, support by BERK Contact: Stacia Norris, Communications Media target: Tukwila Reporter July 20, 2014 3 3 4evuze TUKWILA FACILITY STUDY Have you heard about the City's facility study? Do you know what it's all about? In case you are only vaguely familiar with this project, these area couple of the important things to know. And if- some time back - you took part in the consultant's staff en- gagement event in the Council chambers where you were able to express your thoughts about the state of the City's facilities, the results of your feedback together with other input was presented at Council work session on May 12. The chart below provides an interesting glimpse at the results of the Facility Evaluation. Why a study? Several City facilities are nearing the end of their useful lives in terms of their physical condition and the space available for city functions. Some City departments are spread across multiple buildings, creating inefficiencies that require addi- tional staff time to accomplish tasks. Also, the way we do business has changed - for example, attempt- ing to incorporate technology into older facilities. FACILITY In the 36 years since Tukwila's government moved from the small building behind Fire Station #52 into the current City Hall, the make -up of the City has changed dramati- cally. Through general population growth, flourishing new communities, expansion through annexations, and ongoing development in the City's urban center, the level of critical services required by this city has risen substan- tially. Over the years more employees have been hired and equipment added, providing the needed support to keep Tukwila functioning. The facilities - buildings, workshops, and fire stations - which house the expand- ing service functions are often straining to accommodate the growing number of resources. Until now, an all - inclusive assessment of the City's facili- ties has never been conducted to determine what could work better and how we could most efficiently plan our long -term facility investments and actions in an appropri- ate and cost - effective sequence. This will help the Coun- cil plan for the long -term and proactively address facility deficiencies rather than react to a catastrophic failure. Property EVALUATION Marketability MATRIX Evaluation Criteria Property Attributes public & Staff Experience Operating /Mainz. Cost Property Value Work Process Efficiency Facility Quality Customer Service Quality of Work Life Seismic Deficiencies Facility Specifics Operational flexibi Expansion Potential ACA Compliance u a La City Hall -2 2 1 2 2 1 -1 1 -1 -1 -1 -2 6300 Building -2 2 1 2 -1 -2 -2 -2 a -2 -1 -1 Community Center 0 0 2 2 1 2 2 1 -2 0 0 1 0 Parks & Golf Maintenance 1 t 1 1 1 1 i1 1 1 t 1 1 1 Minkler Building -1 1 -2 -1 -1 -2 0 -2 -2 -1 -1 -2 0 George Long Shops Building 1 1 0 3 z 2 a 1 0 Fir@ Station 5111973j -1 2 -2 -1 -2 0 0 -2 -2 -2 -2 -1 0 Fire Station 52 r ) -1 -2 -1 0 1 -1 0 -2 -1 2 -2 -1 0 Fire Station 53 E 1 1 1 1 0 1 1 0 0 1 0 Fire station 54 1 t 0 1 1 0 2 1 2 2 1 0 4 Evaluation Totals Purpose As part of the needs assessment, we have assessed the suitability and condition of these City facilities- This assessment will help determine the City's plan for each of the facilities such as remodeling, selling, repurposing, or redeveloping_ Key 0 0 0 Suitable Condition r Unsuitable Condition -3- fine: TukwilaWA.gov MAYOR: Jim Haggerton COUNCIL PRESIDENT: De'Sean Quinn COUNCIL MEMBERS: Joe Duffie • Dennis Robertson • Allan Ekberg Verna Seal • Kathy Hougardy • Kate Kruller ES National Night Out Against Crime is Tuesday, August 5. Sign up now to hold an event, or make plans to attend one in your neighborhood! y at Tukwila Village g County Library System, t Associates, LLC, proudly !ation of Tukwila Village, ! mixed -use development evard. Please join these breaking on �•3Oyu Fos t: Hoc Scho Zing County Library lrce center; an out - combination with ntial space. .er bills on the way nth the City of Tukwila will out its semi - annual storm bills. The last billing was 1 January. -ain utility (also called Storm ater) controls and manages ce water runoff, which in- prevention, erosion control, pollutants from entering lo- f water. The utility pays for ns and maintenance of the dater system, as well as capi- lent projects within the City. s a flat fee for single - family vary for other types of prop - ig commercial and industrial sed on the property's size eloped surface percentage. formation about the utility, ?06- 433 -0179. If you have out the bill itself, please call 9. Do you shop for groceries in Tukwila? Your voice matters! Recently, the City of Tukwila initiated the Grocery Store Project, with the purpose of ensuring that a quality, full- service grocery store would be able to sustainably operate near the intersection of Tuk- wila International Boulevard and S. 144th Street. The City is currently partnering with Saar's Super Saver Foods in Tukwila to better understand the grocery needs of Tukwila residents and shoppers at Saar's. To accomplish our goal, we have de- signed a survey to better understand the City's residents' demand for groceries and expectations of Saar's, as well as other major grocery stores that serve the community. Here's the link to the survey: www.SurveyMon key.com /s /GroceryStore Project The City is committed to bringing more healthy food options to all of our residents. Please take this quick survey; your voice will be highly valued in our ongoing efforts. For more information or if staff can answer any questions, please contact the City of Tukwila Economic Development Intern at Junpei.Guo @TukwilaWA.gov. We look forward to hearing from you! Regional Animal Services of King County reminds you that Hot Dogs Are Not Cool Even on a mild day, T= the temperature 70 rc, 1001 inside a parked car 75 110 canquickly rise to SO 120 q Y as 130 100° or more. 90 140 NEVER leave your animal in a closed -up car. Every summer dogs die in hot cars, even with windows open. During this warm weather, be kind and LEAVE YOUR PETS AT HOME! City undertakes facilities study The City of Tukwila is currently engaged in an assessment of its facilities. The process in- cludes determining the facility needs for now and the future; evaluating the suitability and condition of the current facilities; examining plan alternatives and identifying the preferred plan; and figuring out how the plan can be ac- complished. In the past 40 years, the make -up of Tukwila has changed dramatically. Through general population growth, flourishing new communi- ties, expansion through annexations, and on- going development in the City's urban center, the level of critical services required by the City has risen substantially. Over the years more employees have been hired and equipment added, providing the needed support to keep Tukwila operating. The facilities — buildings, workshops, and fire stations — which house the expanding service functions are often straining to accommodate the growing number of resources. Several City facilities are nearing the end of their useful lives in terms of their physical condition and the space available for City functions. Until now, an all- inclusive assessment of the City's facilities has never been conducted to determine what could improve the efficiencies of work processes, and how we could most ef- ficiently plan our long -term facility investments and actions in an appropriate and cost - effective manner. In keeping with the City's adopted Strategic Plan, this study will help the Council make decisions regarding the City's future. 'Gl[I�UiIVA �� PIASCI1001• Tukwila Parks and Recreation Preschool Program SPACE IS STILL AVAILABLE IN OUR 3- YEAR -OLD CLASS Call 206- 767 -2331 or email kirstin.may @tukwilawa.gov for more information •:‘; TUKWILA PARKS [& RECREAT10N L Be a seller or a shopper at Tukwila's 21st annual Community Garage Sale - August 9 & 10 SHOP! Beginning August 5, you can find a map and list of sale locations on the City of Tukwila's website at TukwilaWA.gov /YardSale.html. Ads with the list of sale locations will appear in the August 9 editions of the Kent Reporter and the Renton Reporter. You can also pick up a map and location list during business hours at: • Tukwila City Hall (6200 Southcenter Blvd) • Tukwila Community Center (12424 - 42nd Ave S) • Tukwila Pool (4414 S 144th St) • Tukwila Library.(14475 59th Ave S) On August 9 & 10, drive around Tukwila looking for sales with bright yellow signs identifying Tukwila Community Garage Sale locations. SELL! There's still time to register (through July 20) to hold a sale! Your sale will get free publicity and you'll get a Yard Sale Kit with a small sign, ps for a great sale, and a list of reuse gencies that take donations. nline: TukwilaWA.gov /yardsale.html mail: recycle @TukwilaWA.gov hone: 206 - 433 -7178 Tukwila Office of Human Services HumanServices @TukwilaWA.gov Abriendo Puertas (Opening Doors) Project Evie - 206 - 433 -7180 Stacy - 206- 433 -7181 The Abriendo Puertas Project offers King County's only holistic legal assistance program providing sexual assault and immigration and family law expertise, all in a linguistically and culturally appropriate manner. Through a partnership with the Northwest Justice Project (NJP), King County Sexual Assault Resource Center (KCSARC) provides legal advocacy and assistance with sexual assault protection orders (a civil legal remedy that sometimes requires legal representation, espe- cially challenging for individuals with limited English proficiency), while NJP pro- vides direct legal consultation and representation. For sexual assault victims, no free legal representation exists at any step of the pro- cess for family law matters, presenting enormous challenges for someone who is traumatized, unfamiliar with the U.S. legal system, and not proficient in English. For information or assistance, email www.kcsarc.org, or call the KCSARC Resource Line at 888 - 998 -6423. Minor Home Repair Program Tukwila's Human Services Offices continues to have funding available for small housing repairs that don't disturb old painted surfaces. Funded by Housing and Urban Development Community Block Grant funds, the Tukwila Minor Home Repair program is perfect for low- and moderate - income homeowners who are having a difficult time keeping up with small repairs and preventive maintenance. Last year, seventeen Tukwila homeowners received assistance with jobs related to heating and hot water, small electrical, small carpentry, and plumbing. Funds are provided in the form of grants, with no financial contribution needed from the homeowner. There is a limitation as to the type of jobs and the cost; typically the homeowner can receive up to $2,000 annually (as funds are available) for work, with a maximum lifetime limit of $5,000. To apply for the program or to be screened, contact Evie at 206 - 433 -7180. An online application is also available at the City's website — TukwilaWA.gov — under Human Services information. Crisis Clinic - 206 - 461 -3222 (24 -hour line) Online: www.crisisclinic.org Meeting agendas, City programs, recreation activities, publications and more... get the most current information at TukwilaWA.gov!