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RFA 2015-05-13 Item 5 - Powerpoint Presentation Shown at Meeting - Understanding Measures of Fire & EMS Response Performance
Tukwila RFA Steering Committee May 13, 2015 Internationally Accredited Fire Agency !OTT 4 if LEVEL OF SERVICE 100 Understanding the Measures of Fire & EMS Response Performance Tukwila RFA Steering Committee May 13, 2015 Tonight's Topics Level of service (LOS) origins and time Basic components of fire service LOS Components of "total response time" Kent Fire RFA performance evaluation process LOS philosophy and strategies of the Kent Fire RFA LOS objectives of the Kent Fire RFA Post consolidation LOS influences What to expect post consolidation Tukwila RFA Steering Committee May 13, 2015 3 What is LOS? Level of Service (LOS) measures the performance of a system. Certain goals are defined and performance measures by percentage of achievement are established. What is accomplished 90% or 9 out of 10 times Average only tells half of the story Tukwila RFA Steering Committee May 13, 2015 4 Origin of Standards: Fire Firefighting objective is to prevent "FLASHOVER" Flashover is a relatively rapid (typically less than one minute) transition from a localized growing fire to a fully developed stage in which all combustibles in the room are involved. When flashover occurs, it is no longer possible to survive in the fire compartment and the fire becomes a major threat beyond the room of origin. FIRE GROWTH RESTRICTED � 1 FIRE GROWTH UNRESTRICTED oriw FIREFIGHTERS OPEN HOSE NOZZLES FIRE GROWTH RESTRICTED RESPONSE TO FIRE Z un 0 V C rn I- V t3 0 ©G O` Tukwila RFA Steering Committee May 5 13, 20 15T 1 M E vs. PRODUCTS of COMBUSTION FLASHOVER No one survives flashover of smoke alarms didn't work in homes that had fires* SMOKE RESIDENTIAL ALARM SPRINKLER ACTIVATES ACTIVATES (f\l of fire deaths occured in home fires in which smoke alarms sounded* Without fire sprinklers, odds of escaping decrease significantly fCOMM ERCIAL SPRINKLER ACTIVATES DISPATCH TIME DIRECTLY MANAGEABLE BY FIRE DEPARTMENT FIGHTING FIRE 0 1 2 3 4 5 ACTIONS BEFORE FIRE 1) TEST SMOKE ALARMS 2) CONDUCT FIRE ESCAPE DRILLS Northern Illinois Fire Sprinkler Advisory Board www.finmpriaklerassoc.org 7 S 9 10 TIME (in minutes) Based upon national averages ILLINOIS FIRE INSPECTORS ASSOCIATION NORTIIERN ILLINOIS FIRE INSPECTORS ASSOCIATION *U.S. Experience With Smoke Alarms and Other Fire Alarms. NFPA. September 2001. NOTE: See NFPA Fire Protection Handbook for time and temperature information. Flashover Rapid transition of fire No survival in fire compartment Deadly to occupants Deadly to firefighters Major threat to areas outside of the room of origin Tukwila RFA Steering Committee May 13, 2015 7 Origin of Standards: EMS EMS objective is to prevent "BRAINDEATH" American Heart Association States: Brain death and permanent death start to occur in just four to six minutes. Cardiac arrest is reversible with an electric shock (defibrillation) and CPR. A victim's chances of survival are reduced by 7 to 10 percent with every minute that passes without CPR and defibrillation. Few attempts at resuscitation succeed after 10 minutes eig American Heart lip Association Learn and Lilt.. EMS Response Time 9 10 17.) r,. Ij� Origin of Standard: EMS Response Time / Intervention vs. Survival 60 50 40 30 20 10 0 Ut'dU/ ///t' - /,-.3`t Survival 4 2 3 4 5 6 7 1 8 Time Varies Detection of Collapse Unmanageable 4sww. e -r Time ic 9 -1 -1 BLS /ALS Intervention Some Manageable Time Tukwila RFA Steering Committee May 13, 2015 Components of LOS Three Dimensions Distribution Time of first unit on scene Concentration Time till full first alarm assignment is on scene Reliability Time that a response unit is available to answer an alarm L 10 Distribution The strategic placement of resources in a way that allows achievement of Level of Service standards throughout neighborhoods and /or districts. SPEED of ATTACK "Covering the dirt" 4 iski KFDRFA Distribution Time Components Distribution = the Speed of attack (first unit to arrive suburban area) 911 Call Placed 911 Center Dispatches Fire Units 1 Dispatch Time 1:00 min Firefighter Notified 1 Turnout Time 1:55 min First Fire Apparatus Arrives 1 Travel Time 4:35 LI) Fire Apparatus Arrival at Address 1 Total Time from 911 7:40 12 Concentration The number of resources needed in order to match a given area /community risk.. ATTACK FORCE ERF /FFA 4a.4,Q 12 Tukwila RFA Steering Committee May 13, 2015 • 13 Minimum Concentration Concentration = the Force of attack (arrival of first three units) 911 Call Placed 911 Center Dispatches Fire Units i Dispatch Time 1:00 min 4, icy Firefighters Notified First Alarm Units in Route Turnout Time 1:55 min C> i Travel Time 6:55 Effective Response Force Assembled Total Time from 911 9:50 Tukwila RFA Steering Committee May 13, 2015 14 Full Concentration Concentration = the Force of attack (full first alarm arrival) 911 Call Placed 911 Center Dispatches Fire Units i Dispatch Time 1:00 min Firefighters Notified First Alarm Units in Route Turnout Time 1:55 min C> i Travel Time 9:05 Effective Response Force Assembled Total Time from 911 12:00 Tukwila RFA Steering Committee May 13, 2015 Full Concentration Tukwila Effective Response Force Moderate risk = 13 firefighters KFDRFA Effective Response Force Moderate risk = 15 -17 firefighters Quicker completion of on scene tasks and higher degree of firefighter safety. NFPA requires 15 to a moderate risk Tukwila RFA Steering Committee May 13, 2015 Reliability is: The Availability of deployed units For Reliable Distribution or Concentration Units in quarters as often as expected performance 90% performance requires response units available in station at least 90% of time Ideally above 95% or 57 minutes of each hour Minimum reliability is 54 minutes of each hour Tukwila RFA Steering Committee May 13, 2015 17 KFDRFA Performance Monitoring \J Pail of Seattle Station 46 • • City of SeaTac rliakwi 51 I City of Tukwila / n . f: 1117E 1118 s11 - - 50, 94 5478373 ("Kent Fire Department RFA Level of Service (LOS) by FDZ, 20ll; 20'13 -r- -- -! Suburban Benchmark - 7:40 ■ Renton 13 ■ 11615 26!8316 Station -45 1167 29, 89.7 1217 34, 96 7 - 1168 11109 .43,:74:4 24.88 .0 - 1218•. -. 1219 82,-07 a- 24,8.31.3 1266 1267 51, 84.3 56,11 Station 76 131 1315 1316 1711 1, 83.418 7, 88.0 54, 94.4 90.90 1268 u 1 I1 1269 27,8115 1270 1271 155, 80 352, 86 1223 1224 1225 1226 83,9. 82, 92.7 26, 923 71, 88.7 ' 120: 86.7 01272 1273 350, 93.7 84, 92.9 7 00 4//17•4 j1322.1 1323 435,-88.9 205, 93.7 1274 1275' 1278 85, 61.6 4105.1 74, 89.2 • Station 77 1324 1325 1326 152, 93.4 01,96.1 South King 67 • 1385 1306 1297 4, 75 25, 80 195 41.87. i 1413 1414 1415 26 69. 25, 40 53, 716 1462 1463 1464 #1, jf 1486 332;11. 8.9 15., 90.4 37 5i 4 2 977 9 329! 85.1 'lid 1368 1369 1370 1371 82196.3 124, 84.7 79, 44.3 220, 79.1 —1416 1417 1418 1419 39,`89 -7 33, 97 116,4 326, 82:' 12 1513 81.9 130, ;91.5 Y '4045 1561 71582 + 1563 1564 9E, 26-21304,90.9 283, 93.3 334,89' 1515 15 232, 92.7,1422, 1420 1421 24 49, 77.6 589,191.9 41+F 1 1372 1373 1374 1375 190, 93.4 94, 94.7 12, 91.7 11 253, 99.5 1422 1423 24, 87.5 1376 13, 53.8. 170, 93.5 65, 93.8 1428 4,58 1377 137$ 1376 '1380 9, 100 5, 60 1,0 7. 6 • Fire Stations LOS 2009 -2011 7:40 Less than 80 Percent 80 to 50 Percent 90 to 100 Percent e ",, Urban Risk, Kent // Suburban Risk, Kent Rural Risk, Kent f Agricultural Risk, Kent QKent Fire Department 1427 1428. 1429 1430 21, 524. 16, 62.5 1, 0 6, 32.3- FD2 100865689, Percent 1470 71 1472 1473 1474 1475 8 214, 96.7 .94.2'467'790.4 y178'794.9 221, 52.3. 116, 87,1 rXf et1 k/ +I p. 151a 1519 1520 1521 1522 1523 1524 1525 74338197.3 1001, 9519f174, 94.3 540. 94 8 922,97 62, 95.2 97, 89.7 82, 87.8 Y p 7 /4id1F S : 1569 15704 1571f`4 1;95 2 204, 05.8 347,8.8.2 766, 95 476 I 1477 1478 1479 , 72,7 i 26, 53.8 14, 64.3 57, 88.2 1480 1481 32, 81.3 62, 87.1 1611 86' 2• - 1 -` 1610. r 57, 94 -.[7 589�",92.d 161, 96 95 7 98, 86.7 J + Station 73 r • 1661 1662 1883, 1664,5 193x94.2 108, 93.5 1 253, 92.5 189, 66.8 • r . South king 66 1616 1617'" 8, 75 17,;88.2 1666 6;46.7 1667 • Stati on -74 A10'2 ,4 r 1573 1574 1575'4. 1576 673;94.3 183, 98.4 104, 93.3 115, 92.2 +99 „87,5 152E 48, 82.5 P�4” to ,7 ■ Station WW1 1619 —,_1820 4 1621' "16225 1 1623 1624 1625, 1026 371 56 ,2387811 .1 108, 758 528'9111'6 1021N2.9 218, 97.2 189, 92.0 161, 92.5 127, 95,3 1,81 1672 9, 1673 14 7, 94 1674 5, 68 1678 167911' 1680 1681 9.79 1$9, 88.9 221, 85.11 129, 88.4 -r4. 447 ,94.6 Q6, 93.8 155, Q6.1 37, 94.0 387, 95.70 225, 95.6 116, 92.2 209..79:9 ::r�,i,, it fie,.. •_Statwn`75 1721---i722 1723 1724_J1j�/ 1725 1726 1727 117281729 ,1411730 42x73.8 70,.77.1 141, 70.2. 485,857 136, 91.0 93, 91.4 476,195.2 105793.3 176, 97.2 53,,34 3 1768 1773 177 1775 1776 1777 1.778 1776 1780 '1781 4, 5 29, 85.5 28, 81.4 34 85.3 63, 84.1, 6 83.3 3, 3 76 3.3` 16.'85 22, 00.2 21, 33.3 Y South King 65 • 1888 'Pr 1669 , 1670 59057 55, 89.1 '. 18, 50 1527 1528 1529 13, 76.9 I 6, 60.7 4, 75 11, 72.7. 1531 1532 79, 84.8 46891.3 1577—k:1178 1179 45, 95.6 94, 91.5 90, 97.8 72 1827 1628 1629 9.88.9 122, 95.9 125, 95.2 1716 I 1719 1720, 1183. 24595180■37409. '6540 '1581 1582.. 47. 87.2 (19, 100 3,,104 • Station 78 1830 1531 1632 115, 93 88,95.5 86.88.7 1653 1684 32.62 48.77.1 4 16 Miles Tukwila RFA Steering Committee May 13, 2015 Level of Service Strategy 2014 KFDRFA SOC Benchmark Standards Fire Response (first unit arrival) Urban = 7:20 (drive = 4:15) Suburban = 7:40 (drive = 4:35) EMS Response Urban = 7:10 (drive = 4:15) Suburban = 7:30 (drive = 4:35) Baseline — 2009 — 2014 (6 year performance with SeaTac) Urban = 9:03at90% Suburban = 8:35 at 90% KENT FIRE DEPARTMENT REGIONAL FIRE AUTHORITY STANDARD OF COVER 2014 Tukwila RFA Steering Committee May 13, 2015 19 Level of Service Strategic Goals 4 tr 122 FIRE CALLS First Unit to Arrive (Minimum of 2 FFs on Scene) Urban 6:20 6:20 7:20 Suburban 6 :20 7 :20 7:40 Rural ** Urban N/A 12 :20 Fourth FF to Arrive (Affowvs for Entry — 2 in /2 Out) 6 :20 6 :20 8:35 9:00 Suburban 6 :20 7 :20 9:15 Rural ** N/A 12:20 N/A Minimum Effective Response Faroe (ERF) -(3 Units— Minimum of 8FFs) Urban N/A N/A 9:35 Suburban N/A N/A 9:50 Rural ** Urban N/A N/A Effect are Response Force (ERF) - (5 Units— Minimum of 15 FFs) 10:20 10 :20 10 :05 12 :00 Suburban 10:20 12:20 12:00 Rural* N/A 16 :20 13 :00 "This column represents the flume component of response information regarding muter af msaurresand re,Cmbvyrry e,Koectatians can befaurad in the complete Standard of Comrdbcument **KFDRFA isrd: tame rival seitingas defined by national standards_ "This corumn represenis to time componerrtof response Snpormadon regarding munber of resowtesand reiTabiTTty expectations can befound in tr7e complete Standard of Couerdocument " "Y.FERFA is nata true rural setting as defined by natiorwJstandards_ EMS CALLS First Unit to Arrive (Minimum of 2 FFs on Scene) Community tin Type Standards M Aye CPSE 2014 KFDRFA SOF:* Urban 6 :00 6:00 7:10 Suburban 6 :00 7 :00 7 :30 Rural ** N/A Effective Response Force (ERF) Urban 10:00 12 :00 - (2 Units— Minimum 10 :00 8:30 of 4 FFs) 7:30 Suburban 10:00 10 :00 7:50 Rural** N/A 16 :00 8 :50 "This corumn represenis to time componerrtof response Snpormadon regarding munber of resowtesand reiTabiTTty expectations can befound in tr7e complete Standard of Couerdocument " "Y.FERFA is nata true rural setting as defined by natiorwJstandards_ Tukwila RFA Steering Committee May 13, 2015 Level of Service "Gap" Strategy KFDRFA Benchmark Achievement Strategy 2014 — 2033 Capital Facilities & Equipment Plan Resolves Distribution and apparatus issues 2015 — 2020 Staffing Plan (under development) Resolves Reliability issues Tukwila RFA Steering Committee May 13, 2015 Lffil Level of Service Strategy Influences 2008 Tukwila Fire Master Plan Recommended Capital Investments Remodel & seismic upgrades Station 51 Replace Station 52 Complete seismic upgrades, Station 53 Replace Station 54 Address future Growth with Capital Relocate Station 51 for Tukwila South Relocate Station 52 to cover moved 51 Total cost estimated at $21.7 million (2008 $) Tukwila RFA Steering Committee May 13, 2015 Level of Service Strate.y Influences n,e Fa, North 'r f:. . Skyway KCFD 24 Highfine r ,i FD.20O ■ _ -, -`, 4 it Tukwila 52 il 0 , Searac ', - Tukwila',51 E V,:itholii Al tillIN li III Stati n f -i i' ■ii_l i 1 I 4 Tukwila RFA Steering Committee May 13, 2015 LEI Level of Service Strategy Influences th .r� hline 18 Tukwila 53 • • Renton 12' t First Due 4:35 Travel Overlap KRFA and Tukwila Stations • Selected Fire Stations • Other Fire Stations =4:35 Minute Travel - Suburban 4:35 KRFA Tukwila Travel Intersection 2 Stations 3 Stations =4 Stations Kent Fire Department (r District 20 22 • Tukwila 54 Li., , ▪ iik Tukwila 52 Tukwila Bunen' Renton 11 's ■ nton 14 S'tatio'n 46 • .� " W r 7k: r -\1t -,y .�y ss • Renton 13 Station 77 ■' ti 4 icy jCity of A Maple Valley 81 Tukwila RFA Steering Committee May 13, 2015 Post Consolidation Provide LOS compliant with the 2014 Standard of Cover Update SOC to include Tukwila risks Evaluate 2008 Tukwila Master Plan Recommendations Relocate Station 51 Relocate Station 52 Relocate Station 53 Evaluate SeaTac Tukwila Study Combine Stations 47 and 54 KFDRFA Goal: Update Capital Facility and Equipment Plan to include Tukwila needs Maintain LOS compliance with 2014 SOC Evaluate deployment Number of fire stations does not determine LOS Deploy resources to best fit new service area taking advantage of synergies and economy of scale Tukwila RFA Steering Committee May 13, 2015 25 QUESTIONS?