HomeMy WebLinkAboutFS 2016-09-20 Item 2D - Budget - Additional Budget Authority in 2016 to Implement Technology Services Department Strategy and VisionCity of Tukwila
Allan Ekberg, Mayor
INFORMATIONAL MEMORANDUM
TO: Finance and Safety Committee
FROM: Joseph Todd, Director of Technology and Innovation Services
BY: Rachel Bianchi, Director of Communications and Joseph Todd Director of
Technology and Innovations Services
CC: Mayor Ekberg
DATE: August 17, 2016
SUBJECT: Request for additional budget authority to implement the City's Technology
strategy and vision
ISSUE
Technology Services is seeking permission to increase its 2016 budget by $170,000 in order to
provide additional services.
BACKGROUND
Building on the work done with the Moss Adams report and subsequent strategic plan,
Technology and Innovation Services has been busy working the City's IT strategy for the next
three to five years. The Department has identified several areas for improvement in 2016 that
will allow us to deploy critical programs in 2017 and 2018.
DISCUSSION
Putting additional foundational IT infrastructure in place now will allow the Department to be
more nimble and ready to implement strategies to improve technology-related services to the
Tukwila community.
Specifically, the Department is seeking authorization to:
• Spend $82,000 on Help Desk support and software beginning in October through the end
of the year. This will allow Technology Services staff additional time to devote to other
critical IT needs in the City;
• Contract for $88,000 to develop a user portal and persona-driven ITSM that will produce
additional efficiencies within the City's IT infrastructure.
The efficiencies resulting from this budget increase will result in directly improved services to the
community of Tukwila. As an example, this investment in 2016 will allow staff to move more
quickly on 2017 IT priorities, such as the new Parks and Recreation records management
system that will allow TCC patrons to register for classes online.
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One-time Cost
On Going
Helpdesk Support and Software
$82,000
Contract to develop user portal and
persona driven ITSM
$88,000
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INFORMATIONAL MEMO
Page 2
FINANCIAL IMPACT
The City has determined that there are savings from other Departments that will cover the
$170,000 requested and that an increase in the TS budget for this purpose will still result in a
balanced budget.
RECOMMENDATION
The Committee is being asked to review and forward this to the Committee of the Whole on
September 26, 2016 as part of the budget process.
ATTACHMENTS
88 WA2016 Info Mernos\ITS vision—and—Mission—Memo—Reviewed-4.docx