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HomeMy WebLinkAboutCOW 2017-02-13 Item 3B - Public Safety Plan - Public Improvement Plan COUNCIL AGENDA SYNOPSIS ----------------------------------Initials--------------------------------- ITEM NO. Meeting Date Prepared b Ma 5s revie Council review 02/13/17 RB L 3. B. ., : ITEM INFORMATION STAFF SPONSOR: RACHEL BIANCHI ORIGINAL AGENDA DATE: 2/13/17 AGENDA IrEMTrfLE Public Safety Plan Public Involvement Plan Overview CATEGORY ®Discussion ❑Motion ❑ Resolution ❑ Ordinance ❑ Bid Award ❑Public Hearing ❑ Other Mtg Date 02113117 Mtg Date Mig Date Mtg Date Mtg Date MI Date Mtg Date SPONSOR ❑Council ®Mayor ❑HR ❑DCD ❑.Finance ❑.Fire ❑TS ❑P&R ❑Police ❑PW E]Court SPONSOR'S Council is asked to provide feedback on the Public Involvement Plan developed for the SUMMARY siting of facilities associated with the Public Safety Plan. REVIEWED BY ❑ C.O.W. Mtg. ❑ CDN Comm ❑ Finance Comm. ❑Public Safety Comm. ❑Trans &Infrastructure ❑Arts Comm. ❑Parks Comm. ❑Planning Comm. DATE: COMMITTEE CHAIR: RECOMMENDATIONS: SPONSOR/ADMIN. Communications Division COMMIT"rEB Council feedback on plan COST IMPACT / FUND SOURCE EXPENDITURE REQUIIUD AMOUNT BUDGETED APPROPRIATION REQUIRED Fund Source: Comments: MTG. DATE RECORD OF COUNCIL ACTION 02/13/17 MTG. DATE ATTACHMENTS 02/13/17 informational Memorandum dated 02/8/17 Public Involvement Plan and attachments 167 168 City of Tukwila -,, Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: City Council FROM: Rachel Bianchi, Communications and Government Relations Manager CC: Mayor Ekberg DATE: February 8, 2017 SUBJECT: Public Safety Plan Public Involvement Plan ISSUE The City Council and Administration share a common goal of ensuring a robust public outreach effort around the implementation-of the City's Public Safety Plan. At a previous meeting, the Council asked to have input on the outreach efforts, and staff is looking for this feedback. BACKGROUND Attached is a comprehensive draft public input plan for Council review. Staff is prepared to incorporate feedback into the plan after the discussion at the February 13, 2017 Committee of the Whole meeting before finalizing the plan. RECOMMENDATION The Council is asked to provide feedback on the draft plan. ATTACHMENTS Public Involvement Plan and attachments. 169 170 City of Tukwila Public Safety Plan Open House 1 Plan OPEN HOUSE #1 PLAN Overviewand Key Dates...............................................................................................................................1 Purpose &Goals............................................................................................................................................2 Audiences......................................................................................................................................................2 Logistics.........................................................................................................................................................2 Notifications..................................................................................................................................................2 Open House Stations/Areas..........................................................................................................................3 Agendaand Staffing Plan (Draft)...................................................................................................................5 RoomLayout.................................................................................................................................................5 Assetsfor Meeting........................................................................................................................................5 PrintedMaterials...........................................................................................................................................5 RelatedActivities...........................................................................................................................................6 OVERVIEW AND KEY DATES This will be the first of three open houses for the Tukwila Public Safety Plan project. An online open house will run concurrently with this in-person open house, and it will be available for access 24/7 for up to four weeks. This in-person open house will provide information stations for key topics associated with the Public Safety Plan. City staff and firefighters will be on-hand and available to answer questions and give short tours of Station#54,where the event will occur.The open house format will provide an opportunity for attendees to review information and provide feedback at their own pace. Attendees will have the opportunity to provide feedback that is shared with project sponsors. Key planning dates for the first open house and online open house include: OH OOH X Friday, 2/3 Venue.dates and times scheduled X Monday, 2/13 Online open house and open house plan finalized X X Friday, 2/17 Begin save-the-date notifications X X Friday, 2/24 Informational materials finalized (siting criteria finalized 2127) X X Monday, 3/3 Notification materials begin to reach public X Monday, 3/3 Online open house live (open 316 to 3131) X Saturday, 3/18 In-person open house . X Friday, 3/24 Preliminary summary of feedback from open house X X Friday,4/7 Summary of feedback from open house and online open house Last updated:February 8,2017 Page 1 of 6 171 City of Tukwila Public Safety Plan Open House Plan 1 PURPOSE & GOALS This open house will kick off the project and introduce the public to work that has been done on the Public Safety Plan since Tukwila voters approved the Public Safety Bond in November 2016. • Open House material will help Tukwila participants understand: • The purpose,goals, and general timeline for the Public Safety Plan project • How they can help guide and influence the Public Safety Plan project • Open House attendees will help inform the project by providing feedback on: • Public Safety Plan strategies, building plans and implementation • Strategies for meaningful future engagement AUDIENCES • All Tukwila residents, including voters and non-voters, residents familiar with the project and those who are not • Community organizations • Tukwila businesses and their employees • Project sponsors • Partner organizations • Community connectors LOGISTICS DATE Saturday, March 18, 2017/10:00 a.m.–noon Tukwila Fire Station 54 VENUE 4261 S 144th St Tukwila,WA 98168 VENUE CONTACT (TBD) NOTIFICATIONS Big picture: • Beginning one month before the open house—save-the-date notices will start about a month in advance of the open house • Beginning two weeks before the open house—targeted,thorough notifications will provide reminders about the in-person and online open.house. SAVE THE DATE NOTICES DUE DATE NOTIFICATION SUPPORT Monday, 2/13 Tukwila City Council Briefing Project sponsors City of Tukwila(COT) 7/Envirolssues(0) Last updated:February 8,2017 Page 2 of 6 172 City of Tukwila Public Safety Plan Open House Plan 1 Friday, 2/17 Social Media Posts Tukwila residents/ COT/El (Facebook,Twitter) businesses/community organizations Friday,2/17 City of Tukwila project website Tukwila residents/ COT/El businesses/community organizations Friday, 2/17 Informal coordination with Tukwila community El/COT community organizations(community organizations/community calendars) connectors OPEN HOUSE NOTICES UPPOR Friday, 2/10 Tukwila Reporter Tukwila residents COT/ El Friday, 2/17 Postcard(mailing) Tukwila residents/ El/COT businesses/community organizations/community connectors Monday,2/27 E-Hazelnut Tukwila residents COT/ El (TENTATIVE) Friday,3/3 Social Media Posts Tukwila residents/ El/COT (Facebook,Twitter) businesses/community organizations Friday,3/3 City of Tukwila project website Tukwila residents/ COT/El businesses/community organizations Friday,3/3 Coordination with community Tukwila community El/COT organizations organizations Friday,3/3 Email Tukwila residents/ COT/El businesses/community organizations/project sponsors/partner organizations/community connectors Week of 3/6 Posters/Flyers/Kid mail Tukwila residents El/COT Friday,3/10 Tukwila Reporter Tukwila residents COT/ El Wednesday,3/15 Press Release Tukwila residents/ COT/ El businesses/community organizations (TBD) High School Youth Tukwila residents COT/ El (TBD) TukTV Tukwila residents COT/El OPEN HOUSE STATIONS AREAS Each station will include informational boards and handouts. Below are the stations by topic area: 1. WELCOME TABLE • Sign-in sheet/Orientation • Feedbackform Last updated:February 8,2017 Page 3 of 6 173 City of Tukwila Public Safety Plan Open House Plan 1 2. PROGRAM OVERVIEW • What is the Public Safety Plan? • Program schedule U0 3. FIRE STATIONS AND EQUIPMENT • Purpose and need for stations and equipment o Why are they needed? o How would new stations benefit the community? • How are new fire stations sited? • What are the siting requirements? • Location requirements • Safety requirements • What are the programmatic requirements(what do the firefighters need from the stations)? • Required programming needs • What does the community desire for the fire stations? • What will happen next? • Next steps/timeline • What to expect to see at the next open house 4. JUSTICE CENTER • Purpose and need for Justice Center • Why is it needed? • How would it benefit the community? • Where could the Justice Center be sited? • What are the siting requirements? • Location requirements • Safety requirements • What are the programmatic requirements (what do the police and other city staff need from the Justice Center)? • Required programming needs • What does the community desire for the Justice Center? • What will happen next? • Next steps/timeline • What to expect to see at the next open house S. CONSOLIDATED SHOP FACILITY • Purpose and need for shops • How will the location of the shops be selected? • What will be at each shop? • Next steps 6. COMMENTSTATION • Will include comment forms and laptops running the online open house 7. KID ACTIVITIES (TBD) Last updated:February 8,2017 Page 4 of 6 174 City of Tukwila Public Safety Plan Open House Plan 1 AGENDA AND STAFFING PLAN (DRAFT) TIME AcTiviTy STAFFING 8:30 a.m. • Staff arrive to begin setting up the event stations: • Welcome table 2 El • Program overview Mia Navarro+ 1 SOJ • Fire stations and equipment 1 fire fighter+ 1 SOJ • Justice Center 1 police officer+ 1 COT • Consolidated Shop Facility 1 COT • Comment station 1 El • Refreshment station N/A • Kid Area (TBD) • Roaming/Media Rachel Bianchi 9:00 a.m. • Community connector training begins (TBD) 9:50 a.m. • Doors open/welcome table staffed All 10:00 a.m. • Event begins All 10:00 a.m. • Tours of fire station begin every 15 minutes Fire fighters/station staff Noon • Event ends/begin meeting take-down All 1:00 p.m. • Staff finish closing event All ROOM LAYOUT (TBD) ASSETS FOR MEETING ASSET # • WILL BRING? Easels TBD El Laptops(to run online open house) 2 El Mads(to run meeting evaluation survey) 2 El TBD... TBD PRINTED MATERIALS ASSET # • WILL BRING? Sign-in sheets TBD El Comment cards TBD El Open House informational boards TBD TBD TBD... TBD Last updated:February 8,2017 Page 5 of 6 175 City of Tukwila Public Safety Plan Open House Plan 1 RELATED ACTIVITIES Online open house#1 (Wednesday, March 6—March 31): • Will run prior-to and after the in-person open house • Available online 24/7 Will include opportunities to learn about the project and provide input Last updated:February 8,2017 Page 6 of 6 176 City of Tukwila ® o 0 PUBLIC SAFETY PLAN Public Involvement Plan TABLE OF CONTENTS Purpose ..................................................................................................................................................1 KeyMessages.........................................................................................................................................1 Challengesand Opportunities.................................................................................................................3 Overall Outcomes and Measurements............................................................................:.......................4 Tools.......................................................................................... 5 KeyStakeholders....................................................................-...—.............................................................8 InclusiveOutreach ..........................................................................................................................................8 Communication Protocols ..........................................::. ........................._..... ......................................so Basic Schedule . ...........:.. so Appendix A-Key Stakeholders.....................................:...................17= .....................—...........................11 Appendix B-General Outreach Sched.u.lefor 2017 - �- .................... 13 PURPOSE In November 2o16, 6o%=of,-City of=Tukwila vote rssa.pprovd a zo year bond as a part of the City's overall Public Safety Plan (PS-P-) The bond w,ill=payforthe r-epl_acementofth—ree seismically-deficient fire stations, new fire equipme:nt,and app ratus, and construction of a justice center to house the Tukwila Police Department and TukwilasMun�icipal�Court.AnOtl3er aspect of the PSP is the construction of a consolidated City-shGp-jacilityJo ee:p.lace t�:e isting inefficient and unsafe facilities,which will be paid for by e_qual7parts from:�thetCity's Gerceral and E M-te.r--prise funds. As siting=and,design begins on these public safety facilities,this document provides an overview of the types of pub'iR engagement and-ccommuWlc tion activities to support this effort. Proposed activities will be further shap=e;d=with input fro E—ity leaders;staff,the Siting Advisory Committee and other members of the Tukwila commurty- KEY MESSAGES Overview • The City of Tukwila is implementing a Public Safety Plan that ensures its first responders are best equipped to protect and serve the community. • This historic endeavor is one of the largest the City of Tukwila has undertaken, and will result in a safer community for many generations to come. • The plan includes the reconstruction of three fire stations that are currently undersized, outdated and could be severely damaged in an earthquake. Last updated:February 8,2017 Page i of 13 177 City of Tukwila Public Safety Plan Public Involvement Plan • The plan also includes the construction of a newjustice center,which would move the current municipal court and police station out of City Hall and into a new,appropriately-sized and secure building, providing enhanced safety for the community and City employees. • A new consolidated shop facility would replace two public works shops that are in a flood plain, inefficient and seismically unsafe. • City Council will oversee the overall process and maintain oversight of the budget,ensuring public funds are used efficiently and effectively. Further,the City Council is appointing a five person Financial Oversight Committee to ensure community oversight as well. • The City recognizes thatthese facilities are indeed community assets that will serve our community and is committed to widespread community engagement around this effort. Funding • On November 8, 2oi6,voters of Tukwila approved t_he issuanceof general obligation bonds not to exceed $77,385,000 to fund the replace meof Utthree seisrn'ically unsafe fire stations, purchase and maintenance of fire equipm,eh the constructs of a new justice center housing the municipal courthouse and police�headquarters. _ • A combination of existing General and Enterprise funds wa lgpay for the nw5xonsolidated public shop. • A citizen Financial Oversight Committee will meet°regularly to review financial-audits of the bond program and provide reports or e—commendation5-to City Council. • The City Council is responsible forthe oversibht and control of the City finances,which includes the implementation of-this bond program, and is�committedto:ensuring city funds are used appropriately in the ave a1LYSP effort-", Fire Stations and Ecu nt • Fire stations 51, 5i andwS4 couldf e severely da maged in an earthquake, making the buildings unsafe forfire fighters and lirrii"ting their ability to:respond quickly during an environmental disaster. • Currently,these fire stations do not meet modern standards for stations, leading to inefficiencies,and are und,ersized for the current needs of City firefighters. • The n6-W-1- ire stations will!'be.safer in a;n earthquake, be large enough to house existing and future equipment needs andwbe placed in locations to best serve the city. • Fire trucks a d"l'-quipment are expensive and must be purchased on a regular schedule to provide the most tienefi C he community, as well as outfitted with key technologies. Including these critical life%safety components in a public safety bond ensures the Tukwila Fire Department is fully-funded for twenty years and not subject to downturns in the economy. Justice Center • It is unsafe and inefficient to use City Hall as the municipal courthouse and police department. Last updated:February 8,2017 Page z of 13 178 City of Tukwila Public Safety Plan Public Involvement Plan • Improved facilities are needed to meet the police department's growing operational needs, which will enable police to increase visibility,accessibility, responsiveness and solvability of crimes. • The newjustice center will provide the community with a safe and accessible venue for the timely resolution of alleged law violations in an atmosphere of mutual respect and dignity for all its employees and customers. Consolidated Shop Facility • The Minkler and George Long shops were built before 1975,when the department was less than one-third the size it is today, and are not adequately sized o`..-equipped to meet the current level of service required for the City's public works department hich includes service of zoo vehicles, aiding first responders and office space for,Of `ogees. • A consolidated shop will provide adequate storage�o supplies;and equipment, improve productivity, reduce annual costs for dealing withwvarious debrt 4nd add back-up power capabilities in case of an emergency. Community Engagement • The public's engagement in the,,.pxocess will be key_to the success of this program;the City is committed to hearing the community's feedback throughout the design and construction of all facilities. _ • City Council and staff will host several,open houses and events throughout the process to share information with the community andZolicit theiffeedback or t&uut on topics, including siting, building design and opportunities fora"dditionai use-s ofthese pudic facilities. • The City is convening a Siting-Advisory C" ffi' to provide'strategic advice on community outreach and sitingMssues • A variety of best-practice comffignication tools�will be used to ensure residents,businesses and other Wstakeholders= City of Tukwila Public Safety Plan Public Involvement Plan challenges and opportunities the project team will keep in mind as they develop, implement and then readjust the public involvement strategy. Challenges • Tukwila is one of the most diverse cities in the state and the outreach approach must strive to reach all communities to engage them in this process. • The Community has a wide range of experience and interest with engaging in public processes, between low interest/no experience and high interest/strong experience. • Existing relationships between the city and some community areas is not as developed as other areas of Tukwila. • Engagement strategies will need to include multiple opportunities for people to participate at each milestone,via multiple communications vehicles,which could occur in rapid succession, requiring quick turnarounds on feedback to the project team` • Engagement will need to occur city-wide and.then,as sites are.se.lected, readjusted to emphasize involvement to those who live closest to the public safet,"yfacilities. Opportunities • Develop new and/or stronger relationships with key stakeholders and various community groups that can continue to stry gthe,n afterthls projects complete. • Discover new or better commun°icatlon tbo_ls to engage various community groups that can be utilized throughout this and future projects' « • Build upon the community moment' .that existed to pass the;public safety bond measure to cement community buy;n;and ownership of the corriplete.d facilities. • Leverage the'poiftive relationship the firs_responders havewith city staff and the local community._ • Utilize feedback from f--he community to Inform„City Council's decisions on siting selections and esy'gns OVERALL OUTCOMES AND MEASUREMENTS The project team has establlshedinitial measdrements for determining how effective or successful the overall public mvoJvement plan is and whether it should be adjusted as the project progresses. Benchmarks notedFbelow could alsoNbe updated later in the project to reset realistic expectations for community engagement' Project staff will assess engagement outcomes after each milestone's focused outreach effort,which will be informed in part by surveys handed out at each hosted event.Other tools, such as key stakeholder interviews, could also be used to help in the assessment. Overall Project • Strong community engagement around the siting,as well as, programming and design aspects of the new facilities. Last updated:February 8,20-17 Page q of i3 180 City of Tukwila Public Safety Plan Public Involvement Plan • Strong representation from the local community at each new facility's ribbon-cutting ceremonies. Open Houses • Increased participation at in-person, hosted events, participants represent the diversity of the community. • Increased participation with the online open house; participants represent the diversity of the community. • Post-event survey results show an increase in scores, over time,demonstrating the effectiveness and value of the events. Ongoing Outreach Tools • Post-event survey results and key stakeholder check:=ins demonstrate the community has heard about opportunities to engage and feel informed:about project:progress. • Increased sharing and interest of posts to496—cial"media and articles=nxlocal newspapers. Community Connectors Program • Sustained, and then increasecl,Yparticipation ofthe community members the;Community Connectors help get engaged wim-the-project. -- - .TOOLS The City will focus commutity engagement around k eyl pcojed=mi.lestones,while keeping lines of communication open throughout project developm nt of-the PSP�These engagement points will center around community�p_ublic meetings, both inrperson and online. Many other communication tools will be used to keep the stakeholders nformed aboYT-hese milestones,as well as other project developments Many point,amember of the community will be able to learn the status of the project and when=they°wil1'be=able.to prov,de,feedback----- Overall, communication tools—:w ll be use Ao share project status,current or future opportunities for providing feedback, and key projZFcct messag:esto ensure transparency, accountability and continued engagement.` Communication Tools TOOL LEAD& SUPPORT Open Houses at Key Milestones In-person open houses: Events for the public to learn about the current Lead: status of the PSP process and provide feedback to the project team to -Envirolssues inform the effort. For a more detailed breakdown of the first three public open house objectives see Appendix B. Support: -City staff - Project team -Community Connectors Last updated:February 8,20i7 Page 5 of 13 181 City of Tukwila Public Safety Plan Public Involvement Plan TOOL LEAD : SUPPORT Online open house:An online platform allowing 24/7 access tothe same Lead: information and opportunities to provide feedback as the paired in-person -Envirolssues open houses.The online open house will be made available prior to, during and after the in-person open houses. Support: -City staff -Project team -Community Connectors Road show:Targeted briefings with key stakeholder organizations prior to Lead: and/or following in-person open house events. Envirolssues Support: -City staff -Project team Community Connectors Program Community Connectors: Community leaders aslce:d.to help recruit open ,rLead: house participants; leaders to attend first open h67s°se,and then focus on =City staff recruitment for the second open house. Support: -Comrsunity Connectors Envirolssues Project team Ongoing Outreach and Communications Factsheet:A useful, leav_-e beh knd,,material to=accompany=15t efings and,_ Lead: project events that provides basicproject inforrnation,:a.nd�an_b=e¢used for -Envirolssues a variety of audiences=and purposes:The fact sheet�wH.Fbe updated;when Support: appropriate,to bring foc-,usYto current=sub-topics o:rxissues. -City staff r_.. - Project team Project website: Primary online source for information about the project, Lead: including current status, upcoming events, project history and other -City staff pertinent project materials.The website will be updated regularly. Support: -Envirolssues -Project team Mayor and Gty.C—ouncil briefings P_`resentat ons and updates to members Lead: of City Council and1the,Mayor throu ihoutthe PSP process.These could -City staff occur at Council of fM�Nhole meetings,workshops or individual briefings. Support: -Envirolssues - Project team Key stakeholder briefings:As requested or scheduled briefings with key Lead: stakeholders and organizations to share information about the project, -Envirolssues answer questions, address concerns and,as appropriate, receive Support: feedback/input. -City staff -Project team Social Media: Posts on the City's Facebook and Twitter feeds to coincide Lead: with project announcements and updates;targeted ads could be used -City staff during notifications of the open houses. Support: Envirolssues Project team Last updated.February 8,2017 Page 6 of 13 182 City of Tukwila Public Safety Plan Public Involvement Plan TOOL LEAD& SUPPORT Kid mail/flyers: Flyers will announce the upcoming open houses and be Lead: provided to schools for their students to take home. Flyers could also be -Envirolssues distributed in targeted neighborhoods and left at community gathering Support: places. -City staff -Project team Informational tables: Staffed information tables at local events or Lead: community centers to share information about upcoming open houses or -Envirolssues other project news. Support: -City staff -Project team Youth engagement:Coordination with local high school civics classes to Lead: share information about the project, participate in open houses and assist -City staff with sharing news with their families and neighbors. Support: -Envirolssues -Project team Postcard mailings: Direct mail to residents of Td ila to invite them to L°ead: upcoming open houses and participate in the online peen house,. =-City staff Support:° -Envirolssues _ -Project team Email updates: Emails to a subscription list of those interested in receiving Lead: project news and updates;emails sent occasionally,focusing mostly on -City staff project open houses and other updates. Support: Envirolssues Project team TukTV: Short advertisements publid zmg upcomiRgE roject milestones or Lead: events;short news stories`h,g,hl.ightingproject development and events. -City staff Support: -Envirolssues -Project team Tukwila Reporter City pages: Short articles to announce upcoming open Lead: houses, share feedback heard and provide updates on project -City staff developments. Support: Envirolssues Project team Hazelnut and E-Haze lnut Sh&r—articles to announce upcoming open Lead: houses, share feedback heard=and provide updates on project -City staff developments. _ Support: Envirolssues Project team PSP Siting Advisory Committee:Community advisory committee charged Lead: with providing input on the siting criteria and process for the new facilities. -City staff Support: -Project team Last updated:February 8,20-17 Page 7 of 13 183 City of Tukwila Public Safety Plan Public Involvement Plan KEY STAKEHOLDERS The PSP is a city-wide project that many will be following,with varying levels of interest, as it develops. Though City Council is ultimately responsible for selecting the site and design of these facilities,they will be looking to various stakeholders to help inform those decisions. Outreach and engagement will target the following audience groups: • Project sponsors: Elected officials, city staff,first responders and formal committees managing the implementation of the PSP • Partner governments and a_eq ncies: Governments and local agencies the project team will coordinate with and keep informed • Residents: Citizens and residential property owners • Community organizations:Community gathering p;l;;ces, profit organizations and other social groups serving or located in Tukwila _ • Businesses: Business and property owners,as,,,wervlI as employees of local businesses • Media outlets: Sources of news for those hvtng`and working in Tukwlla. A detailed list of specific organizations included with, pch of the,F;groups identified are included in the Public Involvement Plan as Appendix A.The list is a start of„one tl atwill continue toPgrow and evolve as this project moves forward. INCLUSIVE OUTREACH A key element of the pubfir h�ie,4ment planan'cludes strategies to broaden participation among diverse and historically underreprese=nted populations Inclusive outreach activities�w„ill suppthe City's'o=v=erall public engagement goals for the Tukwila Public Safety Plan,and will ai *to ensure-.that all resid6ts of Tukwila: • a re,,represented,insll phasesof pro�ecplanning, d;esign and implementation; • fiaye equal access_to,info 4.- ion and resources that support participation; • and.benefit equitably from deg lions made throughout the project. Demographics:'5�h,d data anal ysasw As the project progr6se ,each of Tukwila's neighborhoods—and populations within each neighborhood—may be dlfferenfg—ffected by outcomes of the siting,design and construction processes;especially thosepopulations or communities with traditionally lower access to opportunity. Understanding the demographics of Tukwila's diverse populations will help ensure that outreach strategies meet the needs and expectations of the community,and help the City meet its inclusive outreach goals. The following information was gathered using a combination of 2009-203.3 US Census and American Community Survey data, as well as data provided by the City.This analysis will be further developed and refined for each neighborhood as the siting process progresses,and will inform how inclusive outreach tools are applied. Last updated:February 8,2017 Page 8 of 13 184 City of Tukwila Public Safety Plan Public Involvement Plan Demographics • Area population is approximately 20,000(3.9,765 in 2013) • 39.7%of the population is foreign born • 46%identify as White,17.9%identify as Asian, 17.5%as Hispanic or Latino,and 20%identify as Black or African American • More than 50%of Tukwila residents speak a language other than English at home,which results in limited English proficiency for a number of residents • Of the 60+ languages the most common are: • English • Spanish • Somali • Vietnamese • Burmese • Nepalese • 52%identify as male and 48%identify as female-; Economics • In the cities around Tukwila, poverty rate isz % • Median household income is$47,054 annually • 24%say they use public transit' � Education • 21.4%are college graduates, 82 70/c gh sifhook.graduate's _ Health _ • There is a 28%obesity rate • 30%are uninsured • 8%have a disability Strategies' � The followingare initial strategies to briad;en participation among Tukwila's residents throughout all phases of the project.The effectiveness of these strategies will be evaluated using the measurements described below,a 'dwill be updaffi�d and adjusted accordingly. • Conduct stakeholder interviews to identify opportunities to improve inclusivity,and preferred communicatiora,tools and m=ethods. • Create informationtbdl`kat�((could include fact sheets, FAOs,tips for being an engaged resident,tips for tali=n^g�to others about the project, etc.)that are meant to help under- engaged communities find a path to long-term engagement. • Utilize the Community Connector Program to help reach audiences that have not historically or consistently participated in City processes.To the extent feasible, identify specific focus areas for the Community Connector Program to support PSP outreach. • Attend local, cultural community events to build familiarity with the project and its representatives • Hold community meetings that are culturally sensitive and reflective of the diversity of Tukwila. This may include ethnic food from local restaurants,children's activities,transit fare stipends for people with low-income,and interpreters from within the Tukwila community. Last updated:February 8,2017 Page g of 3.3 185 City of Tukwila Public Safety Plan Public Involvement Plan Measurements and Evaluation Inclusive outreach goals are reflected in decision making • During the planning, siting and design stages of the project, recommendations will be evaluated against the inclusive outreach goals before final decisions are made. • Inclusive outreach will be integral to all public engagement planning, including regular meetings with the consultant team, City staff and City Council,with a particular focus on outreach to improve broad participation. Tone and tenor of public feedback is reflective of each project milestone • If the community is providing feedback that directly responds-to questions posed,that is an indicator that they are following along with the process. Opportunities for inclusive participation are being utilized —_ • Online open house participants are using the GooglFTranslate�kature consistently and with increased frequency throughout the project: • Social media content/ads are being sharedsby;new people;followers ar-e increasing;unique visits to the project website and online open:house increase. • People who may be participating for the first-time conting—Rto participate—thrpughout the process. COMMUNICATION PROTOCOLS All public inquiries will be directed to the following'cont--a-c7t,i.nformatio"n • Email: Rachel..B'ianchiTu:kwilaWA.goFv—= • Phone: zo6-45'47566 The City's Comm unicationFD:e;partme.n Zw.i:ILbe respo.n-sible for receiving the inquiry,developing a response with the�helpjof the Project=team-(as.needed')--and responding. Any inputor comments shared at poject-sponsore-events will be documented and shared with project staff-Any questions°requiring a:r__esponse will be provided to the Communications Department "to process BASIC SCHEDULE The City will focus comm�unity_engagement around key project milestones,while keeping lines of communication open throughout project development.These engagement points will center around community public meetings, both in person and online. Many other communication tools will be used to keep the stakeholders informed about these milestones,as well as other project development. Please see Appendix B for a schedule of these activities for 2017. Last updated:February 8,20-17 Page 20 of 3.3 186 City of Tukwila Public Safety Plan Public Involvement Plan APPENDIX A- KEY STAKEHOLDERS GROUP AUDIENCE MEMBERS/ORGANIZATION PROJECT SPONSORS • Mayor and City Council •City staff • First responders • PSP Financial Oversight Committee • PSP Siting Advisory Committee PARTNER • Highline School District ORGANIZATIONS •Tukwila Arts Commission •Tukwila Community Orie,n_tedPa.licing Citizen's Advisory Board •Tukwila Equity and Dive:s;ity Commission •Tukwila Library AdV;-§—o, Board •Tukwila Metropolitan Parks District •Tukwila Parks'�Gommission •Tukwila School District •Zone Three Fire Dep�artm.ent,— RESIDENTS • Property owners and residents in: o Allentown • Cascade View • Duwamish • Foster Point • McMicken Heights • Riverton • Ryan Hill • Southcenter • Thomclyke • Tukwila Hill •Community Connectors Program:engaging historically hard to reach populations in Tukwila COMMUNITY •M ouses of Worship: ORGANIZATIONS Abu Bakr Islamic Center _�o Beth Hashofar Synagogue • Vietnamese Martyrs Catholic Church • St.Thomas Parish • Church by the Side of the Road • Riverton Methodist Church • Southcenter Community Church • Tukwila House of Oaks Ministries • Mien Evangelical Church • Duwamish Community Presbyterian Church • Fellowship Bible Church Last updated:February 8,2017 Page ii of 3.3 187 City of Tukwila Public Safety Plan Public Involvement Plan • Word of Truth International Ministry • India Pentecostal Church of Seattle • Hope of The City Church • Trinity Faith Temple • Soka Gakkai International • Myanmar American Christian Church • Sarana International Buddhist Center • Southern Community Baptist Church • Foster Tukwila Presbyterian • Seeds of Faith Ministry • The Vine Christian Ministries=-- • Foster Library • Somali Community Ser.0-Ee Coal:ition • Tukwila Historical Society • International Rescu.erCommittee • Global z Local,„ • Neighborhood`block watch groups • Tukwila American Legion Pos;-2 • Tukwila,Action Committee_...- _ • Journey-=Ministries/Friendz�CSfe BUSINESSES • Business owners • Property owners •Southcenter Rotary •Seattle Southside Chamber of Commerce •Tukwila International Boulevard Action Committee • Duwamish Rotary •Seattle Southside Regional Tourism Authority MEDIA=OUTLETS �-Daiay Journal of;:Commerce • Haze:lhut/E-Haze lnut •T kTV 'F•Tukwila'Re:porter ;--Seattle Times Last updated:February 8,20-17 Page ai of 23 188 City of Tukwila Public Safety Plan Public Involvement Plan APPENDIX B - GENERAL OUTREACH SCHEDULE FOR 2017 2017 Project Milestones Open Houses Ongoing Outreach Community Connectors Related Events Jan Feb Mar Apr Key topics: • Siting criteria discussion • Fire station siting process • Justice center programming • Facility shop space req's In- person open house Online open house May Jun Jul Aug Sep Key topics • Feedback heard • Fire station site options • Justice center siting process and site options • Facility shop areas Road show Notifications/education 6 In- person open house Online open house Road show Notifications/education Nov Dec Key topics • Feedback heard • Fire station design plans • Justice center design plans • Facility shop site options 'anni, 6 In- person open house Online open house Notifications/education Road show Projectwebsite updates Response to public inquiries phone, email and in person As scheduled or requested: • Mayor and City Council briefings • Neighborhood meetings • Key stakeholder briefings • Informational tables • Committee /commission briefings • Youth engagement • Site tours Key milestone communications: • Postcard mailing • Newsletter articles • Press re leases • Email updates • TukTV • Tukwila Re porter City pages • Hazelnut • Social media posts • Kid mail • E- Hazelnut Last updated: February 8, 2017 Connector outreach i Feb. 23-25 • TIB Design Charrette Page 13ofi3 CD 0 City of Tukwila PUBLIC SAFETY PLAN ommunity Engagement Update February 13, 2017 Council of the Whole Public Involvement Plan: Overview • PIP provides strategy to meaningfully engage the public • Strategies will adapt and evolve • Included in the PIP: • Key messages • Inclusive outreach approach • Tools and who is lead for each • Overall outcomes and measurements. • And more Public Involvement Plan: Inclusive Outreach • Key elements • Demographics and data analysis • Strategies • Measurements and evaluation • Authenticity is important • Implementation adapted as we move forward Public Involvement Plan: Key Tools • Open houses: in person and online • Key stakeholder briefings / road show • Project website • Community Connectors Program • Youth engagement • Social media • Print and online news articles 5 Public Involvement Plan: General Schedule Project Milestones Open Houses Ongoing Outreach Community Connectors Related Events Jan Feb Mar Apr 0 Key topics: • siting criteria discussion • Fire station siting process ' • Justice center programming • Facility shop space req's In- person open house 2017 May Jun Jul Aug Key topics: • Feedback heard • Fire station site options • Justice center siting process and site options • Facility shop areas Online open house, Road show Notifications/education • 6 In-person open house Online open house' Road show Notifications/education Sep Oct Nov Dec Key topics: • Feedback heard • Fire station design plans • Justice center design plans • Facility shop site options 6 In-person open house Online open house Notifications /education Road show t Project website updates Response to public inquiries: phone, email and in person As scheduled or requested: • Mayor and City Council briefings • Neighborhood meetings • Key stakeholder briefings • informational tables • Committee /commission briefings • Youth engagement • Site tours Key milestone communications: • Press releases • Postcard mailing • Email updates • Newsletter articles • TukTV • Tukwila Reporter City pages • Hazelnut • Social media posts • Kid mail • E- Hazelnut Connector outreach Feb. 23 -25 • Int Design Charrette 0) 6 Open House #1 March 18, 2017 10 a.m. to noon Fire Station #54 TukwilaPublicSafetyPlan .Participate.Online • Staff available to answer questions • Tours of the fire station • Snacks and refreshments • Kid activities • Open house #1 plan key elements: • Logistics • Content areas • Notification tools and timeline • Staff assignments Open house #1: Notification Toolkit • Postcard • Flyers /kid mail • Key messages • Social media • Print and online ads and news articles • High school classes • Emails • Key stakeholders Next steps • Share input and feedback with project staff and Council • Engage key stakeholders • Prepare for open house #2