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Home My WebLink AboutPS 2018-04-02 Item 2 - Report - 2017 Annual Report: Fire Department�1ILAq4' City of Tukwila GI Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Public Safety Committee FROM: Jay C. Wittwer, Fire Chief BY: Chris Flores, Assistant Fire Chief CC: Mayor Ekberg DATE: 03/26/18 SUBJECT: 2017 Fire Department Annual Report ISSUE Presentation of 2017 Fire Department Annual Report by Chief Jay C. Wittwer. BACKGROUND This presentation is intended to communicate the status, accomplishments, and challenges faced and experienced by the Tukwila Fire Department in 2017. DISCUSSION N/A FINANCIAL IMPACT N/A RECOMMENDATION Information Only. ATTACHMENTS 2017 Fire Department Annual Report, Powerpoint Presentation 1 2 Tukwila Fire Department 444 Andover Park East Tukwila, WA 98188 www.tukwilawa.gov m111Wm1111m■■nimn11111m1111mi111mm11111111 CHIEF'S MESSAGE Looking back on 2017, I am reminded of the challenges and subsequent growing op- portunities that our Tukwila Fire Department experienced. An interdepartmental exer- cise established our own personal core values and were tallied to determine the top three values for the department. Family was the top value and I can see the theme of family strung throughout the year. The department increased collaboration locally and within our own doors, it forged relationships with regional partners and participated in national responses. Like all families, we were faced with challenges of communica- tion, loss, finances, negotiation and health. The passing of the Public Safety Bond opened doors to plan for the replacement of three fire stations. This has been an enlightening collaborative process involving community outreach, polls, feedback and selection of contract partners. The department also faced challenges of budget and finances throughout the year. The Fire Marshal's Office partnered with the city's Code Enforcement Team to target some of our most significant hazards that have major impact on firefighter safety. The entire Command Staff met each month to openly discuss department challenges. We evaluated and prepared to de- ploy new MSA G1 Self Contained Breathing Apparatuses; a vital piece of equipment that will make a difference for years to come. We took major strides in updating our Critical Incident Stress Management processes and other policies including implementing Peer Support Program. We discussed policy-making and co -created guidelines to address, update and form policies. We selected KRONOS TeleStaff software to be implemented in 2018, which will bring consistency to payroll, de- ployment procedures and time analysis. Throughout 2017, we sent our members around the country to train and assist in disaster management. Our per- sonnel were deployed to Hurricane Harvey, and flooding in Texas. Some of the most significant assistance was provided due to the swift water training our personnel were able to put into practice during the deployment. We also deployed to Florida in preparation for Hurricane Urma where our people performed vital functions in staging for incident response. Each of these deployments allowed us to assist our national neighbors during very difficult times and I am proud that each time we could answer the call. At a regional level, the Tukwila Fire Department management met with South King County Training Consortium's leadership to create and fine-tune best practices for the training consortium, logistics and began to establish a zone -wide strategic plan which may lead to significant changes within the region. Once again, 2017 surpassed the previous year's total responses. We finished the year with a 4.71% increase in fire responses, and a 1.45% increase in aid responses by responding to 5,768 incidents. We found that more of the EMS calls are lower acuity or non -emergent responses. One of the biggest challenges that we will face in 2018 is keeping pace with our daily staffing levels. We will see departures and retirements in the future, and with nearly 30% of the department at retirement age, I don't expect this trend to change for quite some time. This will greatly impact our department wisdom and family dynamic. We commit to remain cohesive as we navigate the roller -coaster of changes. I am proud to be a part of the Tukwila Fire Family and the impact it makes each day, whether it's taking the time to par- ticipate in an event, providing life-saving care or saving someone's home or business. We are assisting our community when they need it most. I am incredibly excited about our future and where we are headed. Sincerely, Fire Chief Jay C. Wittwer SAFETY • COMMITTMENT • EXCELLENCE Tukwila Fire Department Organizational Chart Assistant to the Chief Administrative Support Technician FIRE CHIEF Battalion Chief (Fire Marshal Fire Prevention) Assistant Fire Chief (Operationsfiraining) Emergency Manager Battalion Chief Emergency Management Specialist Captain (Training Officer) Administrative Support Technician Captain (Training Officer) Captain — (2) (Inspector/Investigator) Fire Project Coordinator Academy (2) Battalion Chief (A — Shifl) Captain—.x,51 Firefighter (4) Captain —,5,x,52 Firefighter (2)' Captain —..x,53 Firefighter (3) Captain —.55,54 Firefighter (6) Battalion Chief (B — Shill) Captain . - 51 Firefighter (4) Captain — 51152 Firefighter (2) Captain —,55,53 Firefighter (3) Captain — 5, 54 Firefighter (5) Battalion Chief (C —Shift) Captain — 515151 Firefighter (4) Captain — ,fit 52 Firefighter (2) Captain —,x,53 Firefighters (3) Captain —,S,t5154 Firefighter (6) SAFETY • COMMITTMENT • EXCELLENCE RAI NI ER GOLF EL I.s TM COUNTRY L'LUU gw S 1E4, a EMT. sT oTTAk S E AT 11,9xSo,r Ar Y 4ti= IS • Seaan• asTirST E IZnH ST lEST TT ,mr nc e mcrttok TWEE sa saw ss IST 42 TX IT .r RIVERTON 'AIN CREST CEMETERY x t 3 w nl a 4 w4 MITI »OMESTTALT A OF c t RIVl.. )\ i z III a,wy g SEATTLE TACOMA I N T' L (sem AIRPORT 1=4O5 TorwALAFL ASNINCTO MEMORIAL PARK CEMETERY '�” ▪ PARR x wITTI s'r w/INST 4 j € r=ams )121/1 SATO I ITT TCRh11A1A 4440. ( E: OURS 1STA TAC .1 OFFICE CSTEITIT ATA, ▪ TN rti 6l E. In»sr f S rnI>In Napbnnr sT /? IT �µw u =LEW ro Sr mar SOUTH_ Som A1TOMI�YI AT Laker+mrsr'4� lj-aa.r»sri.�r r, TOZ . L MEI KTPALL sT EYPARRL, R1U I.IiT G ,nTl..r TO mot roo,. sr wl+sli • iA- O R E _ WETLANDS Milos LLI LEGAL JURISDICTION POPULATION 7 AREA (SQ Miles) City of Tukwila 19,765 9.65 SAFETY • COMMITTMENT • EXCELLENCE CODE OF CONDUCT INTEGRITY will be the cornerstone of our behavior. Integrity will be pre- served on and off duty, during calls and in the station, with citizens and fellow employees alike. ADHERENCE to the Law, City Policies, and Department Standard Operating Procedures (S.O.Ps) will be practiced. We will follow these to the best of our ability. If we find these laws, policies, or Department S.O.Ps require change, we will initiate this change through the proper channels. HONESTY will be demonstrated among ourselves and with the public we asso- ciate with at all times. TEAMWORK is the hallmark of our occupation. While individual actions are noticed and applauded, firefighting is a team effort. Together as a team, we are stronger and accomplish more than any individual can do. As a team, we will work to accomplish the goals and mission of the Tukwila Fire Department. MENTORSHIP is the passing of previous training, experiences, and expertise from one employee to another to enhance the future and success of the receiving employee. Mentorship is to be practiced among our employees in the Tukwila Fire Department when such opportunities present themselves. CITY VISION Working to make our community safer, healthier and stronger. MISSION STATEMENT OUR MISSION IS TO DELIVER PROFESSIONAL SERVICES TO THE GREATER TUKWILA COMMUNITY AND PROVIDE A SAFE WORKING ENVIRONMENT FOR OUR PERSONNEL SAFETY • COMMITTMENT • EXCELLENCE WE AT THE TUKWILA FIRE DEPARTMENT DECLARE THAT THESE ARE THE CORE VALUES THAT WE ESPOUSE AND WITH TO EMULATE. INTEGRITY To have sound moral principle; uprightness; sincerity. Integrity can also be defined as "doing the right thing regardless of reward or consequences", or "doing the right thing -even when no one is watching". HONESTY To be truthful in our dealings with all other people. By exhibiting honesty, we will be found worthy of the great trust the public has in our department. COMPASSION To show empathy for the hurting of others with a desire to help. Compassion is not only for the public we serve in their time of need, but for our fellow members as well when they have needs. RESPECT To show honor or esteem for the people we serve and also those we serve with. Respect is to be demonstrated regardless of the color, creed, ethnicity, or culture of those we associate with. SAFETY To protect to the best of our ability the physical, mental, and emotional well being of our citizens and fellow workers. Also safety extends to create a work culture that can express divergent opinions without fear of retaliation. COMPETENCE To be well qualified; capable; have ability. Competence is achieved through on-goin progressive training, effective mentorship, and a constant desire to do our very best. HUMILITY To be free of pride and self-assertion. Humility encourages us to be less self-conscious and more mindful of the needs of others. CUSTOMER SERVICE To anticipate, meet, and exceed the customer's needs, expectations, or wants. Customer service also entails treating others as we ourselves want to be treated. SAFETY • COMMITTMENT • EXCELLENCE CITY of TUKWILA HEADQUARTERS. FIRE STATIO 444 Andover park €as ly STATION 51 444 ANDOVER PARK EAST STATION 53 4202 SOUTH 115TH STREET STATION 52 900 SOUTH 147TH STREET -S 4 4237 SOUTH 144TH STREET SAFETY • COMMITTMENT • EXCELLENCE RESPONSE OPERATIONS RESPONSES BY STATION Station Number of Responses* Station 51 1705 Station 52 804 Station 53 1077 Station 54 2254 Out of Area 33 Grand Total 5873 (*In and Out of Service Area) Out of Area 1% Station 54 38% Station 51 29% Station 53 18% Station 52 14% CALLS BY TYPE 2% HazMat 2%Public Assist 70% EMS 8% 5% Good Fire Intent 1%... 12% False 1 CaII Types Number o* Responses False 713 EMS 4100 Pub Asst 146 HazMat 108 Good Int 463 Fire 302 Other 34 Grand Total 5873 (*In and Out of Service Area) SAFETY • COMMITTMENT • EXCELLENCE RESPONSE OPERATIONS FIRES BY TYPE Structure Fires •Vehicle Fires •Cooking Fires 80 70 60 •Natural 50 Vegetation 40 Fires Rubbish 30 Fires 20 Other Fire 10 Types 0 Fire Incidents 302* Structure Fires 74 Vehicle Fires 54 Cooking Fires 40 Natural Vegetation Fires 39 Rubbish Fires 29 Other Fire Types 66 (*In and Out of Service Area) Other Fire Types Rubbish Fires Natural Vegetation Fires Cooking Fires Vehicle Fires Structure Fires SAFETY • COMMITTMENT • EXCELLENCE PERMITS PROCESSED Staff issued 1580 permits. 901 of those were issued directly from the Fire Marshal's Office and 679 of those were processed as part of the City's multi - department permitting process. 5% Fire Alarm 18% Fire Sprinkler 17% Suppression Crew Issues Annual Fire Protection Systems Inspections= 1163 Ne Fire Sprinkler = 349 Fire Alarm= 107 l Suppression Crew Issues= 332 60% Fire Protection Systems SAFETY • COMMITTMENT • EXCELLENCE OFFICE of THE FIRE MARSHAL Staff investigated 79 fires and 32 non -fire incidents. There was an estimated $1,081,861.00 in property loss for 2017. 9% 6% k ■ False= 9 ■ Fire Investigations= 79 ■ Haz Mat= 10 ■ Explosion= 1 ■ Pub Asst= 5 ■ Good Intent= 7 71% SAFETY • COMMITTMENT • EXCELLENCE 2017 SUMMARY Population Served 19,765 Total Population Coverage Area 9.65 square miles Fire Stations Station 51 -Headquarters Station 52 Station 53 Station 54 TFD Sections • Administration • Suppression • Office of the Fire Marshal • Emergency Manage- ment • Training • Special Teams TFD Personnel Uniformed Civilians Responses by Fire Station 66 5 Station 51 -HQ 1,705 Station 52 804 Station 53 1,077 Station 54 2,254 Out of Area 33 Grand Total 5,873 Calls by Type EMS False Alarms Fires Good Intent Public Assist HazMat Other 70.0% 12.0% 5.0% 8.0% 2.0% 2.0% 1.0% Fires by Type Structure Fires Cooking Fires Vehicle Fires Natural Vegetation Fires Rubbish Fires Other Fire Types Total Fire Incidents 74 40 54 39 29 66 302 Total Property Loss $1,081,861.00 Inspections (Annual Fire Protection Systems, Fire Sprinkler, Fire Alarm and Suppression Crew Issues) 1951 Plans Reviewed 1580 Notes: • Responses include both in and out of the Tukwila Fire Department service area. • More than one unit may respond to a single incident. • Aid 54 was not staffed full time. SAFETY • COMMITTMENT • EXCELLENCE With safety, commitment, excellence and honor, we serve and protect our community. 1 Looking forward: * Public Safety Plan—planning & building new fire stations * Preparing future leaders: Administrative Staff Battalion Chiefs Captain Driver or Engineer *Staffing levels *New Software—Kronos Telestaff * Light Duty changes -24 hour shifts * Education: Current needs Formal & Outside SAFETY • COMMITTMENT • EXCELLENCE GE n 1 SAFETY • COMMITTMENT • EXCELLENCE