HomeMy WebLinkAboutFIN 2019-03-25 Item 2C - Update - Technology and Innovation Services DepartmentCity of Tukwila
Allan Ekberg, Mayor
INFORMATIONAL MEMORANDUM
TO: City Council
FROM: TIS Department
BY: Joseph Todd Technology and Innovation Services Director
CC: Mayor Ekberg
DATE: 03/25/2019
SUBJECT: Technology and Innovation Services Quarterly Report
ISSUE
During the 2017/2018 biennial budget process, Technology and Innovation Services (TIS)
committed to City Council to provide a periodic report on the status of the City's new
investments in technology.
DISCUSSION
In 2016, Technology and Innovation Services, along with departmental stakeholders, developed
a technology strategy that required new investments from the City General Fund. These
investments are funding 5 key technology initiatives that are critical to the implementation of the
City's technology strategy. As a refresher, here are the 5 key initiatives:
1. Transition to the cloud (transition on premises applications and infrastructure to the
to the cloud)
2. Connected city and network infrastructure changes (invest in robust security
measures, increased bandwidth, city and facility wide Wi-Fi, and scalable
infrastructure)
3. Contract Helpdesk Support, Training, IT Service Management, and FTE Increases (hire
tier 1 and 2 contract help desk support, deliver onsite and webinar based training,
transition city to IT service management model, increase staff through internal
transfers)
4. GIS services expansion and integrated data services (expand GIS services to cover
city wide addressing, asset management, and back in integration with city wide
records management systems)
5. End user computing refresh (update end user computers with new leased
computing model)
As part of City Council's approval of the new technology investments, TIS was asked to provide
periodic report outlining the status of the 5 key initiatives in both progress and budget
expenditure.
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INFORMATIONAL MEMO
Page 2
FINANCIAL IMPACT
Initiatives Budget
Initiative
2017
2018
2019
2020
2019/2020 Totals
Transition to the cloud
$ 77,000.00
$ 77,000.00
$ 77,000.00
$77,000.00
$ 154,000.00
Connected city and network
infrastructure changes
$ 43,000.00
X
X
X
X
Help Desk Support, Training,
IT Service, Management
$124,000.00
$124,000.00
$ 49,600.00
$49,600.00
$ 99,200.00
GIS services expansion and
integrated data services
$ 90,000.00
$ 90,000.00
$ 90,000.00
$90,000.00
$ 180,000.00
End user computing refresh
$150,000.00
$150,000.00
$150,000.00
Renew
$ 150,000.00
ATTACHMENTS
No Attachments
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Z:ICouncil Agenda Items\Technology ServiceslIntomemo_technology report.doc