HomeMy WebLinkAboutCDN 2019-04-23 Item 2B - Grant Application - 2019 King County Veterans, Seniors and Human Services LevyCity of Tukwila
Allan Ekberg, Mayor
INFOR ATIONAL E ORANDU
TO:
FROM: Rick Still, Parks and Recreation Director
Community Development and Neighborhoods
BY: Tracy Gallaway, Parks and Recreation Manager
Stephanie Gardner -Brown, Parks and Recreation Analyst
CC: Mayor Ekberg
DATE: April 16, 2019
SUBJECT: Veterans, Seniors, and Human Service Levy Funding Application
ISSUE
Seeking authorization to apply for funding through the King County Department of Community
and Human Services Veterans, Seniors, and Human Services Levy
BACKGROUND
The King County Department of Community and Human Services provides guidance and
oversight of the Veterans, Seniors, and Human Services Levy (VSHSL). VSHSL is a voter
approved — six -year property tax levy. A portion of levy funding is dedicated to the
transformation of senior centers into inclusive hubs that offer resources to seniors and
caregivers. Parks and Recreation applied for and received funding through VSHSL in 2018.
This first round of funding was intended to stabilize senior centers and services and was
awarded as one-year initial investment. Parks and Recreation utilized first -year funding, in the
amount of $77,500, to perform minor capital improvements at the Tukwila Community Center
and conduct an Older Adult Recreation and Services Needs Assessment. Both were
completed in early 2019.
The next round of VSHSL funding covers a five-year span between September 1, 2019 -
December 31, 2023. $20,650,000 is available to fund initiatives throughout King County and is
expected to be a highly competitive process. King County's request for proposal was recently
released the submission deadline is May 24, 2019.
DISCUSSION
Parks and Recreation is seeking authorization to apply for VSHSL funding. The next round of
funding will provide successful applicants with funds to create vibrant and inclusive senior hubs
that offer resources to seniors and caregivers, expands outreach to isolated seniors, and
supports opportunities for engagement.
Staff is currently exploring potential partnerships to ensure the requirement(s) of creating
"vibrant and inclusive senior hubs" is attainable. Additionally, final inputs are being gathered
from the Older Adult Recreation Needs Assessment to address immediate priorities that VSHSL
funding can address.
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INFORMATIONAL MEMO
Page 2
FINANCIAL IMPACT
Matching funds are not required to receive funding.
RECOMMENDATION
The Community Development and Neighborhoods Committee is being asked to authorize staff
to apply for funding to further support senior recreation programs and services.
ATTACHMENTS
A. Request for Proposals: Transforming Senior Centers into Senior Hubs
Z:\Council Agenda Items\Parks and Recreation\CDN VSHSL Application Request\CDN King County Senior Levy Info Memo 4.17.19.doc
22
King County
Veterans, Seniors
Human Servic
REQUEST FOR PROPOSALS (RFP)
Department of Community and Human Services
Adult Services Division
Veterans, Seniors and Human Services Levy
401 Fifth Avenue, Seattle WA 98104
TTY Relay: 711
ADVERTISED DATE: MARCH 29, 2019
RFP Title: Transforming Senior Centers into Senior Hubs
Due Date:
May 24, 2019 by 11:59 p.m.
Procurement Lead: Traci Adair, traci.adair@kingcounty.gov
Purpose:
Funding:
To provide transformational funding to competitively -selected senior centers in
becoming vibrant and inclusive senior hubs that offer resources to seniors and
caregivers, expand outreach to isolated seniors, and support opportunities of
engagement for the diversity of seniors in King County.
Up to $20,650,000 in Veterans, Seniors and Human Services Levy funds
Investment Period: September 1, 2019 — December 31, 2023 (subject to change)
Bidders Conference
King County will host a bidders conference related to this RFP,
scheduled as follows:
April 18, 2019
from 1:30-3:30pnn
Redmond Public Library
15990 NE 85th Street
Redmond WA 98052
Join by Skype:
https://meet. kinqcounty.qov/tadair/PTG958V4
Join by phone:
1 206.263 8114; Conference ID: 6246799
The bidders conference session will be recorded and posted at
kinqcounty.qoyNSHSL-Fundinq.
Questions
Applicants will be required to
submit any questions in writing
prior to 5 p.m. on May 13, 2019 in
order for staff to prepare any
response required to be answered
in an FAQ document uploaded to
ZoomGrants. Questions regarding
this RFP should be sent through
the Contact Admin tab in
ZoomGrants.
Submitting a Proposal
Proposals are hereby solicited and will be received using the link below through ZoomGrants no later than
11:59 p.m. on the due date noted above regarding this RFP. The services procured through this RFP shall be
provided in accordance with the following and the attached instructions, requirements and specifications.
Applicants are responsible for regularly checking ZoomGrants for any updates, clarifications or amendments to
this RFP. Submit proposals through ZoomGrants at:
https://vvww.zoomgrants.com/zgf/Transforming-Senior-Centers-into-Senior-Hubs
Alternate formats available upon request.
23
24
King County
Veterans, Seniors Human Services Levy
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Veterans, Seniors and Human Services Levy
Transforming Senior Centers into Senior Hubs
Due May 24, 2019
Contents
Introduction 3
A.Veterans, Seniors and Human Services Levy 3
U. Strategy 4
A. Description ..................................... ................................ 4
B. Background
............... ........................ ..... 4
C. The Request ...................................................... ........................ ................................. 5
Ui Eligibility . y
|\( Available Funding ....................... ......................................... ,............................ ....... ...... 9
V. Contract Requirements '.... .............. ........ .... 11
A. NjnQ County Bo .------'--.—..—.--.--'—'----'.-----'11
B. Equity and Social Justice ............ ............................. —............................................ 11
C. Evaluation ........................... ,~'~~................ .......................... 1
D. Data Collection and Reporting 12
E. V8U8L Network .................... 13
F. Wage Survey Participation ....... .................................. ,,,~..................................... —13
G. Client Satisfaction ....................................................................................................... 1D
VI. Timeline _ _ � � 14
VU. Application Process ................................ 14
V|U. Technical Assistance .............................. ..... t5
|)(. Selection Process ........................................................................................................... 5
A. Rating C[Keria....................................................... ...................................................... 15
B. Review Process ....................................................... .................................................. 18
X. Glossary ofTerms ............................. ................................................... ' 18
>(i GgAend Information ..................................... ............................... .......................... 18
25
V8H8L- Transforming Senior Centers into Senior Hubs RFP Page 2
26
I Introduction
The King County Department ufCommunity and Human Services (DCHS) is pleased to release
this Request for Proposal for Transforming ' Senior Centers into Senior Hubs with funding from
the Veterans, Seniors and Human Services Levy (VSHGL)and guidance from the VSH8L
Implementation Plan (kinocoumtV.qov/yB|HSL-Implementation-Plan).
As the number nfadults age 55 and over continues to grow in King County and as that
population grows increasingly diverse, this request for proposals (RFP) seeks senior centers to
expand their reach, inclusion and service -connection tofunction aosenior hubs. The senior
hubs will be positioned to serve the cultural and geographic diversity of King County's seniors
and their caregivers, including senior veterans, oervicamamberaand their respective families.
A.Veterans, Seniors and Human Services Levy
Approved by the voters in 2017, the Veterans, Seniors and Human Services Levy (VSHSL) is a
sin -year property tax levy to promote healthy living, housing Sbabi|ity, financial otab||ity, social
engagement, and service system improvement and service system access for veterans and
military servicemembers and their respective families, seniors and their caregivers and
vulnerable populations. The VSHSL expands and builds on the success of the former Veterans
and Human Services levies approved byKing County Voters in2O05and 2O11.
The guiding principle of the VSHSL is to build and improve con nections—con nections among
the people the levy serves and among the people and organizations that provide the levy's
oen/|uea. People do best when they feel o sense of belonging based in personal relationships
and connections tocommunity. Human services investments are more effective and efficient
when they are connected to form systems of services. The VSHSL takes a combined arms
approach by making thoughtful combinations of programs available through a system of hubs.
Our goal iatobetter connect individuals toservices and providers toeach other. For more
information about the V8HGL, visit hhlqooundy.qovN8H8L.
B. Equity and Social Justice
For many |nour region, King County kaogreat place tnlive, learn, work and play. Yet yvehave
deep and persistent inequities —especially by race and place —that in many cases are getting
worse and threaten our no||eoL|ve prosperity. The King County Equity andSoda/ Justice (BSJ)
Qtrat8qicPlan ieen integrated part Vfthe CoUnh/'owork and foundational tothe work ofthe
Veterans, Seniors and Munnon Services Levy. Our overarching goal is to ensure that all people,
regardless of who they are and where they |iVe, have the opportunity to thrive, with full and
equal access to nppArtun|Ues, povver, and resources.
For all VSHG-fundad programs, yveseek to support organizations that are reflective ofand
embedded in the communities they serve. We further seek to support organizations that
recognize and oddnsoo the disparities and diaproport|ono|ity that exist in our oonnnnuniUae.
Applicants will be eohad to demonstrate on understanding and 'commitment to the principles of
equity and oouio| justice as shown through their staffing, services tailored to community need
and commitment to social justice and continuous improvement. One aspect of this vvnrh includes
underotending—`otboth aprogram and system level — the intersection nfrace, structural and
institutional r8n|snn as it plays out in the racial and ethnic characteristics of individuals served
through VGH8L-funded oervineo, and those individuals' experiences and outcomes compared to
the population eaawhole.
VGH@L-Transforming Senior Centers into Senior Hubs RFP Page
27
A. DGsC7'pt'OO
The purpose of this VSHSL strategy (GE 3: Transform Senior Centers) is to provide
transformational funding to competitively -selected senior centers in becoming inclusive senior
hubs that offer resources to seniors and oenegivers, including connections to other yGHSL'
fundednenvicosandpnnvidmrs.expandoutnauchtniso|atex1scniors.andsupportopportunihen
of engagement for the diversity of seniors in King County.
The senior hubs supported with this funding will have either a geographic or cultural focus:
Senior hubs with a geographic focus will be located throughout the county in a
distribution that, as much as possible, reflects the County'o demographics, with the
understanding that rural, suburban, and urban areas each require unique consideration.
Senior hubs focused on ageognaphic area will also be required todevelop inclusive
programming for focus populations that reside within their geographic area either
independently or in collaboration with culturally -focused senior hubs, as appropriate.
Geographic service areas need not be next to each other to operate as a senior hub.
Senior hubs with a cultural focus will provide support, oudneach, connection and
community engagement to seniors with particular cultural identities who have
experienced disparities in health outcomes because of racism, homo/trans/queer phobia,
orother social barriers such asimmigration status orlanguage.
The populations offocus for this strategy are seniors (persons 55and older) and their
caregivers in general and in particular those seniors who have previously had no or limited
involvement in senior center activities due to barriers such as language, transportation and
nnobi|dv, cultural differences and understnnding, ageism, naciam. LGBTO status, and other
factors that contribute to isolation or exclusion. Seniors who are veterans, servicennmnnbers or
family members of veteran or se,vicenoember are another focus popu|etion, and there is
specific funding inthe VGHSLstrategy for serving this population.
B.BaCkgroUMd
The significant impact of social isolation on not only older adults, but on other populations
including vetenans, immigrants and refugees, persons with disabi|itien, and caregivers are
evident and well undorotood. Research has pointed tothe importance ofremaining socially
engaged as people age. The Sinhtlines Project: Seeing our way to living kng, living well in 21'
Century America documented many benefits to remaining engaged in community, including
better physical health and resistance to illness and disease from common colds to heart
disease; mental and cognitive health; a sense of purpose and control; and longevity.' By
oontraot, socially isolated individuals face significant health rinks.'A review ofresearch on
loneliness and social isolation found that actual and perceived social isolation are both
associated with increased risk for early nnorta|ity.'
` Stanford Center nnLongevity, The SightlinonProject: Seeing our way k/living long, living we8in21ucentury
A/norica.Stanford University: February 2O1O.
' Stanford Center onLongevity. The SightlinaxProject: Seeing our way k/living long, living well in2y11century
America. Stanford University: February201O,
n Holt-Lunstad. Julianne; Smith, Timothy; Daher, Mark; Harho, Tyler; 8tephenson, David. Loneliness and Social
Isolation as Risk Factors for Mortality. Perspectives onPsychological Science. Manch2O15. 10:2�
VSHSL - Transforming Senior Centers into Senior Hubs RFP Page 4
28
Many older adults i King County experience or are atrisk ofexperiencing social isolation
because ofany ofthe following factors: lack ofnearby family, few social supports, or mobility
issues that cause them to be home -bound. Certain population groups or individuals in some
communities may be at particular risk of isolation, such as individuals who are part of an
immigrant community, Native American elders, non- or limited -English speakers, individuals
who identify as LGBTQ�, orindividuals who reside in rural communities that may be
geographically isolated.
As community gathering places that provide older adults with opportunities for social
engagement, provide resources and assistance toseniors and their caregivers, mndofher
participants a sense of belonging, senior centers offer an antidote to social isolation for seniors
and their caregivers in our communities. However, m/U||e they provide services to many, senior
centers are insufficiently nasVuroadtobothe central points of social engagement 'for the diverse
population of seniors in our communities and throughout the county's geography. In many
cases, they are also challenged to provide culturally -appropriate and community -competent
programming for the changing demographic ofseniors inour county. Seniors who identify 8s
|esb|an, gmy, b|aexua|, tnanogender, or queer; seniors who are isolated; seniors of color; Native
American elders; seniors from ethnic and racial minority populations; seniors who are veterans
orfamilies nfveterans; and seniors who are immigrants and refugees are just some of the
groups of older adults who, on the whole, connect to senior centers less than the representation
of these groups in our county population. Lack of flexible funding and long-term cuts to available
senior center funding streams have prevented senior centers from fully realizing a vision of
becoming strategic places of social engagement from which to holistically deploy financial
stability strategies, housing stability atrate0ies, human service system access atrmteg|eo, and
healthy living strategies.
Based on the growing scientific understanding of the risks of isolation, this strategy seeks to
support senior centers jnbecoming vibrant and inclusive senior hubs that expand outreach to
isolated seniors and support opportunities ofengagement for the diversity Ofseniors k1King
County. This strategy further promotes belonging where systems, bioaee, nni000rnnnVnicotiVns
orcultural differences too often serve toisolate.
The goal of this strategy aligns with the feedback received from VSHGLcommunity outreach
efforts. Some ofthe key populations that participants incommunity planning sessions identified
as not accessing the existing network of senior centers for social engagement and resources
include: seniors of color, Native American elders, homeless san|ors, senior veterans, seniors
who are isolated due to mental health and accessibility issues (honnebnund), immigrants and
refugees, and people who are LGBT{}. '
General Note: See Attachment G: Links King County Data for some general data related to
pe0nna.
C. The Request
With the funds available |nthis request for proposals, King County intends to support as many
as 13 senior centers or senior center partnerships in transforming into senior hubs each with a
geographic and/or cultural focus. The County reserves the right to increase or decrease this
potential number.
This funding has two main aims:
VSH8L-Transforming Senior Centers into Senior Hubs RFP Page
29
1. To provide the awarded senior center msenior center partnerships with sufficient
infrastructure, staffing, and other support to enable the deep and sustainable outreach
and programming that becoming msenior hub will require;
2. To strengthen and deepen a geographically and culturally diverse set of programs and
sen/iomo that will enable more seniors —including seniors who have not traditionally
benefited from the existing network of senior centers in King County —to connect to and
access resources, programs, and services that improve their social engagement,
financial etab||ity, and housing stability.
As part of this request, senior hubs with experience (whether that experience resides with all
partners, in the case of a partnership application, or a single partner) and a strong history of
serving people with unique needs (for |natanoe, seniors with dementia or their caragivers,
seniors who are homeless or experiencing housing instability, seniors who identify as LGBTQ,
seniors who are immigrants ornon-native English speaking, and Native American seniors) may
choose to add a component of service to their programs that allows them to provide training,
technical assistance, and consultation to other senior hubs related to that area of expertise or to
culturally competent programming strategies in general. The purpose of this service component
is to strengthen the capacity of the network of senior hubs for serving people who might
otherwise remain isolated or disengaged due to barriers such as language, transportation and
mobility,cultural differences and understanding, ageism, racism, LGBTQ status, being a veteran
or family of a veteran, and other factors that contribute to isolation or exclusion.
1. The following definitions are important for understanding this request for proposals.
a. The definition ofasenior center:
). /\nentity that hosts aphysical space for seniors (persons 55and older) tu
gather inorder toaccess services that promote healthy aging and to
experience life enrichment, empovvermnnt, bo|on0ing, and enjoyment. /\
senior center's programs include atleast three ofthe following services:
° Food and nutrition programs, and/or congregate (ohanad)meals;
° Social activities;
* Information and assistance that connects individuals to aging
networks and services;
° Educational opportunities for enrichment and life -planning;
" Celebratory events for ho|idoyo, b|rthdoyo, cultural experiences,
etc; and/or
° Health pronlotinn, vvmUnmss and fitness.
i|. Asenior center may have ogeographic orcultural focus.
iii. The space defined as the senior center may be g otand-o|one, dedicated
building orbapart ofalarger orshared center that has multiple purposes.
That space, per iv below, may also include G series of spaces or locations.
iv. Services must be ongoing and offered on o regular basis but do not
necessarily need to beat the same location every day. A senior center may
meet or provide services at different locations on different days of a week, as
long as there is o consistent schedule easily accessed by intended
participants and community organizations who can depend upon the |onoUnn
on anyspecific day ofthe vvaeh or month.
b. The definition of senior hub:
V8HGL-Transforming Senior Centers into Senior Hubs RFP Page
30
i Asenior center madefined inthis RFPorset of partnering senior centers with
the staffing,programmatic, .and systems capacity toserve aothe recognized
resource center ml agingservices and supports for afocused geographic
area and/or specific cultural gcDup(s).
||. A senior hub will be available to seniors and their caregivers on a regular and
consistent basis, ideally several hours a day, five days per week. If the senior
hub consists of partnering senior centers, the times and location of services
may be spread between the partnering centers in order to achieve the level of
access required tobeconsidered osenior hub. Services need not baequal at
each partner and may be structured so as to capitalize on the strengths that
each partner brings tothe partnership eewell aaonthe needs ofthe portion
ofthe geographic area orpopulation group(n) that each partner seeks to
nerve.
|U. Services and supports provided through the senior hub will reflect culturally
informed approaches, taking into consideration particular cultural or
programmatic specifications to support engagement and inclusion for focus
populations the senior hub intends tVserve.
iv. Asenior hub has the capacity toprovide the following services, na
appropriate and needed for their geographic service region and their
articulated service populations:
1. Outreach toincrease participation and provide opportunities for social
engagement for seniors 'within the senior hub'o intended geographic
or cultural sphere who might otherwise remain isolated or disengaged;
2. Engagement with isolated seniors who may choose not tovisit the
physical opane(s)where the senior hub |olocated;
3. Guided connections and active navigation ofreferrals between the
senior hub and other specified VGHGL-fundadservice providers, ao
appropriate and aoagreed upon on a000e'by-cmsabasis |n
partnership with King County;
4. Coordination with other community organizations tUexpand the
services available through the senior hub;
5. Knowledge of and/or participation in Community Living Connections.
O. Representing the voice pfthe seniors served bythe senior hub in
other human service co||mboratives,such aatransportation, food
access, housing as appropriate and as agreed upon on a case -by -
case basis in partnership with King County; and
7. Active engagement inand occasional hosting ofthe anticipated
Senior Hubs Learning Collaborative.
2. Potential for Partnering hmBecome A Senior Hub
Senior centers, as defined in this request for proposals, may apply as single entities or as
partnering entities in order to deepen (serving people with a greater number of services or more
intensive services), broaden (serving o larger geographic area) or diversify (improve service to
community historically und8roen/ed by senior centers in particular geographic area) and
transform into the senior hub model.
V8HGL-Transforming Senior Centers into Senior Hubs RFP Page
31
)fapplying ospartnehogaanioroentena'thepartnerah|podonothauetobedn|ineatedthnough
memoranda ofunderstanding orother formalized documentation priortOthe application, but
applicants should be prepared to name each partnering entity and what responsibilities each will
hold and which responsibilities they will share |fawarded.
Partnering senior centers should provide one application that includes the role of each entity in
the intended partnership, along with budget information specific to each partner's role,
raopons|bi|it|ea, and funding needed tofulfill those responsibilities. Budgets should also reflect
what other resources each partner will bring to bear to effectuate the partnership so that raters
can have a clear picture of the financial position of each partner and of the partnership as a
m/UU|e.
While King County does not have a specific limit for the number of senior centers that could
partner together to become a senior hub, the work required to create a viable and sustainable
partnership will Ue significant for all parties. Due to the estimated funding available for each
senior hub, potential partnerships should consider whether the number of senior centers in a
proposed partnership iatoo 'great tUeffectively resource each partner.
King County reserves the right to suggest and facilitate potential partnerships among single
applicant programs that alone would not have the capacity tomeet the requirements ofasenior
hub but that otherwise demonstrate aotrong possibility for participating as part nfa hub. King
County further reserves the right tosuggest andfoni|ifoteadditiono|nnemb8rofooproposed
padnorship, provided all partners are willing to collaborate.
3. Scope ofWork
Transforming a senior center or set of partnering senior centers into a senior hub as defined in
the RFP may include but is not limited to the activities described below.
e, Creating or strengthening relationships that expand reach and inclusion so that seniors
who have previously had no or limited involvement in senior center activities feel
welcomed .and included, working to address barriers such aolanguage, transportation
and mobility, cultural differences and Understand|ng, agaiorn. racism, LQBTOStatus,
being avetanan. experiencing dementia or other factors that contribute to isolation in
seniors;
b. Deploying creative engagement strategies (which oou|d, but does not have to, include
the provision of transportation or serving seniors where they are) that increase the ability
of the senior hub to include isolated seniors, including the ability to support well-being
and provide opportunities for social engagement for people who do not attend the senior
hub'e activities;
o. Implementing a staffing model that supports and sustains the senior hub's capacity for
relations hip-bu|/ding. outreach to isolated sen|ons, possible expanded houro, and/or
deeper and more extensive service provision either directly Vrthrough additional
collaborating entities (e.g. caregiver respite servicea, social work, etc.);
d. Participating in collaborative learning opportunities between King County, other senior
hubs, aging system entities, and other community providers;
e. Demonstrating a commitment to being a central part ofthe VGHSL system as it relates
to seniors and their caregivers and healthy aging, through such possible activities as:
i. Becoming knowledgeable ofother levy -funded services and programs in
order to inform the seniors and their caregivers accessing the hub of these
resources.
VGMGL- Transforming Senior Centers into Senior Hubs RFP Page 8
32
ii Offering dedicated space and time adthe hub for other levy -funded services
and programs to provide information and resources directly to seniors and
their caregivers, as appropriate and asagreed upon on auase'by-casobasis
in partnership with King County.
iii. Accepting prnQrenn'apedficreferra|s and prioritizing referrals from other levy -
funded programs and services, as appropriate,
iv. As appropriate, screening seniors and their caregivers for potential eligibility
for other levy -funded services and progranns, including but not limited to
identifying seniors and their caregivers who are veterans, servioennembers, or
a family member of either, who are seeking affordable housing, in order to
refer them tolevy-funded affordable housing units when they become
Focus Population(s) The populations of focus for this strategy are seniors (persons 55 and
older) and their caregivers in general and in particular those seniors who have previously had
no or limited involvement in senior center activities due to barriers such as language,
transportation and mobi|hv, cultural differences and underntandinQ, ageism, nanism. LGBTC)
status, and other factors that contribute to isolation or exclusion. Seniors who are veterans,
servicemembers or family members of a veteran or servicemember are another focus
population tobeserved under this strategy.
This request is open to nonprofit organizations, community -based organizations, tribes and
tribal organizations and public or governmental agencies serving communities in King County.
Applicant organizations must fit the definition of a senior center as described in this RFP,
whether applying as a single entity or as a set ofpartnering senior centers, in order to qualify for
funding.
Eligible applicants fall within two categories:
1. An organization functioning as a senior center as defined in this RFP or a partnership
of such senior centers, with an interest in developing orexpanding their model of
inclusion and strengthening their ability ho serve as a geographic senior hub, with
particular intention of providing outreach and engagement for focus populations that
reside within their geographic area, including seniors who do not currently benefit
from their current senior center programs; or
2, An organization functioning as a senior center as defined in this RFP or a partnership
of such senior centers providing suppod, outnaanh, connection and community
engagement to seniors with particular cultural identities who have experienced
disparities in health outcomes because nfracism, hnnno/trans/oueerphobia. or other
social barriers such osimmigration status orlanguage.
. '
J8V~�.����F�K |�lu����0N��N
-' -' '_ .
Up to $20,650,000 in Veterans, Seniors and Human Services Levy fund is available for the
estimated program period from September 1, 2019 — December 31, 2023. Funding amounts for
the program period are detailed in the funding table below:
VSHSL - Transforming Senior Centers into Senior Hubs RFP
33
FUNDING
SOURCES
2019
2020
2021
2022
2023
Seniors
$3^700.000
$3700.000
$3.700,000
$3.915.000
$4.000.000
Veterans
$300.000
$300\000
$300,000
$300.000
$375.000
Applicants, whether single senior centers ora partnership ofsingle centers, may request
awards up to $440,000 annually. The specific award amounts offered as a result of this strategy
will vary. King County reserves the right to award less or more funding than requested and to
adjust amounts for partnership applicants, in conversation with those applicant entities. King
County VSHSL will accept applications from single senior centers or from partnering senior
centers that will share an award if funded, based on the following considerations:
° King County intends to develop as many as 13 senior hubs, although it reserves the
right todecrease orincrease that number.
• The geographic distribution of awarded senior hubs will depend on the number,
strength and types of applications received; however, we are committed to ennuring,
whenever possible, services are accessible throughout the geography ofKing
County.
• Applications that include partnerships between senior centers, as defined in this
request for proposals, should consider equity between the partners so that smaller
organizations partnering with larger organizations that are currently a part of King
CVunty'anetwork ofsenior centers will bepositioned tohave equitable
representation in the partnership. Equity between the partners does not necessarily
mean equity in funding levels proposed or equity in programmatic responsibilities.
Rather, in considering equity, partners should think about and articulate an approach
to power -sharing and decision -making that allows each partner to bring to bear their
strengths and that enables partners to capitalize on each other to mitigate
weaknesses. Applications in which larger senior centers (whether by number of staff,
proQrmnlm|ng, budget' spoua, or geographic reach) are the "lead partner" or hold the
decision -making authority in the partnership will not Ueconsidered equitable.
° Partnering senior centers will submit a general proposed budget amount and detailed
budgets specific to each partner's role and responsibility within the partnership.
° As needed, King County may contract individually with each awarded partner;
however the proposed budgets for each partner must reflect the proposed overall
model that brings the partners together as senior hub. Contronts. LVo, will reflect
the partnership and model.
We expect applicants to estimate and develop an initial proposed budget covering proposed
goals, activities and potential milestones using one of the budget forms in Attachment C.
Contracts awarded under this RFPere anticipated to begin September 1.2019. /n light of this
start date, the budget form asks applicants to provide both an initial funding request for the
remainder ofcalendar year 2O1800well aoanannual funding request for calendar years 2O2O-
2023.
VSH8L-Transforming Senior Centers into Senior Hubs RFP Rage10
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Costs described for calendar year 2019 should include anticipated costs associated with
expanding the individual or partnering entities' staffing, prngramnnstio, and systems capacity to
serve as senior hubs asdefined in this RFP. Initial costs may inn|ude, for example, purchases of
equipment orvehicles, space expansion or rentals, hiring and onboanding new staff,
consultation and training services that will strengthen the senior hub's ability to provide a warm,
welcome and inclusive atmosphere for the focus populations that the senior hub intends to
serve.
The subsequent year budget should reflect the anticipated annual costs associated with
sustaining the hub, including but not limited to ntmffing, maintenance of equipment, training and
oonau|tation, funds to support community connections and outneaoh, tnanoportadinn, and other
organizational costs that would otherwise prohibit the senior hub from sustaining outreach and
engagement with the populations the senior hub intends hoserve.
We understand that exact program costs may not be currently known. We ask that you do your
best to estimate these costs in your proposed budget knowing you will have an opportunity to
adjust accordingly during the contracting process.
Once funding awards are nnade, contracts with the awarded organizations will be renewed on a
biennial basis. VVhi|o itisthe Counh/'s intention to renew agreements resulting from this RFP on
o biennial basis through the 2023 program year, future funding will be contingent upon
appropriohon, engagement in program and performance reporting and associated continuous
quality improvement, and continued funding availability.
A. King County Boilerplate
Organizations awarded through this procurement process will contract with King County DCHS.
Contractors will be required to meet baseline naquin*nnents, including inaurance, equal
employment opportunity, record keeping, and more, See sample of the department's standard
services contract boilerplate with terms and conditions inAttachment E.
B. Equity and Social Justice
In order to effectively operate and provide services within a culturally responsive framework, an
organization shall intentionally consider equity and integrate it into its values and princip|ea,
decisions and policies, King County expects funded organizations to incorporate racial and
equity lens in their service delivery models and administration in order to challenge systemic
and structural ineque|ih/, reduce prejudice and racism, and advance equity. As part of this effort,
organizations will be asked to provide individual level demographic information tn inform
analysis and understanding of barriers created by institutional racism, See Section V.O. DATA
COLLECTION AND REPORTING below.
C. Evaluation
King County DCHS will work with funded organizations to develop an evaluation plan for funded
programs. The evaluation plan will include a methodology and type of data collection, reporting
cyc|e, and other activities that may support evaluation and learning. This co -developed
evaluation plan may require reporting on the status of key milestones that o program must
achieve before itcan finalize performance measures and performance targets, if any, in
collaboration with King County, Examples nfmilestones that may be used for early payment or
VSHSL - Transforming Senior Centers into Senior Hubs RFP Page 11
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reporting include but are not limited to: identifying o model for growth and auote|nobi|Uv; hiring
and onbnmrdingofstaff; training onparticular topics that support cultural competence |nserving
the populations the senior hub would like toserve. Performance measures may be collected
throughout this period. Finalization of targets, if any, will be co -developed with funded senior
center hVbe, as appropr|ate. given components of senior hubs' program model. Further, as
programs grow and evolve within the award period, King County DCHS staff will be available to
make any necessary adjustments to the strategy evaluation plan and related contract sections.
Where possible, evaluation plans will include three types of performance measures. These
types ofperformance measures and examples ofeach are described below:
1. How many people were aerwed/rmmchmd/imnpacted bythis program?
* Your program can define people served/reached/impacted based on your model
of service and on how your organization or program determines the reach of your
service's impact beyond the direct client.
o The number of participants who identify as belonging to an historically
undereen/adnonnnnunity
3' How well did your program serve people?
� Measures of program quality and efficiency for the range of services being
procured through this RFP might include, but are not limited to:
o The number of participants who feel that they are treated well or socially
engaged otthe senior hub.
3. How are those you served better off?
0 Measures of program effectiveness or impact might include, but are not limited
to:
• Number ofparticipants who express that the senior hub allows them
opportunities tofeel aaifthey can participate iDtheir community.
o Number ofparticipants who indicated the senior hub provided
opportunities for social engagement and tnconnect with others.
oPerc8ntage ofparticipants who expressed they felt less lonely because of
their participation otnrconnection tothe senior hub.
D. Data Collection and Reporting�
Demographic and Services Data
Funded agencies should collect client enrollment and demographic data in a format that
aligns with King County. The format that data will be reported to King County depends
on the program model and specific service. 0n0 County is moving toward client -level
data collection for services that work with clients over time. Some services, however,
might bereported tuKing County inaggregate.
Service and outcome information will be collected in aformat appropriate tothe program
model. Performance measures and related required data will bedeveloped in
collaboration with y8HGLstaff in the e«o|uot|un plan (See Section V.C. EVALUATION
above) during the first several months of the contracting period.
Information about clients served should be collected continuously by the funded program
and will be reported quarterly via DCHS' online reporting system (currently under
development). Data will be used to assess the quality of the services that clients
received and the outcomes of program participants. Client -level data elements will
V8H8L - Transforming Senior Centers into Senior Hubs RFP Paoe12
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include client demographics, basic information about services prov|ded, and outcomes of
those services. [}CHSwill work with providers tndetermine which client -level data
elements are appropriate for the service provision model and for the data collecting
process that senior hubs will develop.
Narrative Reports
In addition to collecting demographic data, funded organizations will also submit
narrative reports to share information about milestones, program success or lessons
|marn8d, operationa, participant storiea, system change efforts and other requested
information. The frequency and specific content of narrative reports will determined in
collaboration with King County during the first few months of the contracting period.
E.VSHSL Network
1. Service Coordination
Services must be coordinated and aligned with other VSHSL-funded organizations and
system partners to better serve King County residents. How this program will be
coordinated and aligned will be developed in collaboration with providers during the
contracting process or, if timelines do not align, through a contract amendment process
urcontinued collaboration between King County and providers.
2. Participation inMeetings and VSHSLTmdnings
Funded organizations will participate in quarterly VSHSL meetings of levy -funded
organizations, ifand when these are convened; any meetings convened for
organizations funded under this RFP; and any trainings offered by the VSHSL for the
purposes of improving system connections, coordination of services, and improving skills
and core competencies. VSHSL staff will take equity in consideration in scheduling
dates, times and locations ofthese meetings.
3. Senior Hubs Learning Collaborative for King County
The County intends bo develop ostructure for supporting best practices and shared
learning among the awarded senior hubs. The format will be decided through the
contracting phase in collaboration between the awarded senior hubs and King County.
F. Wage Survey Participation
The VGH8Lwill contract for mwage study tnofferlevy-funded organizations information on
prevailing wages among nonprofit providers. The study will aid the community in better
understanding how compensation may becontributing tostaff turnover and quality ofservices.
Once developed, all levy -funded organizations will be expected to complete the wage survey
every two years, the results of which will be freely and universally available to King County
human services providers.
G. Client Satisfaction
Funded organizations will work with King County DCHS to develop a method to collect client
satisfaction data beginning in 2020. Some providers may be exempt from this requirement
either because of their program nnnde|, populations sen/ad, or other factors.
V8HGL-Transforming Senior Centers into Senior Hubs RFP Paoe18
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VI. Timeline
The following timeline represents the tentative schedule of the entire procurement process, from
solicitation to program implementation. The dates listed here are subject to change. Applicants
are responsible for monitoring ZoomGrants for any changes prior to the submittal deadline.
RFP release date
March 29, 2019
Bidders conference and webinar
Redmond Public Library
15990 NE 85th Street
Redmond WA 98052
Join by Skype:
https://meet.kinqcounty.qov/tadair/PTG958V4
April 18, 2019
1:30 pm — 3:30 pm
Join by phone:
1.206263.8114; Conference ID: 6246799
The bidders conference will be recorded and posted at
kinqcounty.qovNSHSL-Fundinci.
Final day for small organizations to initiate request for
technical assistance
May 6, 2019
Final day to submit questions via ZoomGrants
May 13, 2019
Proposals due
May 24, 2019
Interviews or site visits with applicants (if necessary)
July 2019
Responses rated and reviewed
July 2019
Notification of selected and non -selected applicants
Late July 2019
Anticipated contract start date (subject to change)
September 1, 2019
VII. Application Process
Proposals are hereby solicited and will be received using the link below through ZoomGrants no
later than 11:59 p.m. on the due date noted on this RFP. Applicants are responsible for regularly
checking ZoomGrants for any updates, clarifications or amendments.
Submit proposals through ZoomGrants at:
https://www.zoomgrants.cornizgfaransforming-Senior-Centers-into-Senior-Hubs
VSHSL - Transforming Senior Centers into Senior Hubs RFP Page 14
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Complete proposal packages will include the following:
• Responses to summary questions (See Attachment A for reference. Complete
responses inthe Summary Questions tabs ofZoomGrants)
• Responses to narrative questions (See Attachment B. Upload responses in a separate
document to the Required Documents tab ofZoomGrants)
• Anestimated budget covering proposed goals, activities and outcomes (See
Attachments C1 orC2. Upload completed budget(s)tothe Required Documents tab of
ZoomGranto)
Free technical assistance is available to support small organizations in applying to this RFP.
This assistance is available to any small entity with fewer than 20fuUtime equivalent staff and
an operating budget of less than $4 million in the prior fiscal year. The main purpose of this
opportunity istoeliminate |inguiatic, cultural and other barriers that might prevent small
organizations from seeking government funding, If an application includes a partnership of
organizations applying as a senior hub, this technical assistance support may be available
through the organization(s) in the partnership that fit the description of a small entity,
The VSHSL's technical assistance consultants can:
* Assist indetermining appropriate fit between your proposal and RFP.
* Provide guidance nnhow best hoanswer questions,
° Support your application dove|opment, including editing and budget review.
See Attachment Dfor a list ofconsultants, Qualifying organizations wishing to access technical
assistance should email the consultants directly. To ensure high quality support, please initiate
any technical assistance by May 6, 2019. Availability of technical assistance is based on
consultant capacity. Consultants will ask for information in order to determine your entity's
eligibility prior to providing technical assistance.
A. Rating Criteria
Proposals will be reviewed and evaluated by review panel. The process for choosing projects
will include evaluation of the narrative and accompanying documents, and potentially,
Below are the selection criteria that will be used during the initial evaluation process, with a total
possible score of1OOpoints. See Attachment Bfor the set nfquestions.
~,_,_~_.. �
QUALIFICATIONS, CAPACITY AND EXPERIENCE
The applicant (each of the partnering organizations if application is from a
partnership ofsenior centers) clearly falls within the definition of senior center
as defined in this request for proposals and defines a population who currently
benefits from the oontor/uonter'aservices.
VSHSL - Transforming Senior Centers into Senior Hubs RFP
�POINTS�!�
20
10
Page15
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The application provides details that present oclear picture ofthe `current
condition and challenges of the senior center (or each partnering senior center).
The information provided clearly demonstrates how VSHSL funding could be
used to leverage the senior center's (or each partnering senior center's) current
capacity tUexpand and grow into the proposed senior hub.
10
PROGRAM MODEL
50
The application provides a clear description of the boundaries or focus of the
proposed senior hub.
5
Applicant provides a clear picture ofthe vision that matches with the definition of
a senior hub. The services of the proposed vision build upon the sustainability of
the senior nanhar'o current capacity and framework. The application is clear with
respect towhat services will beavailable tuwhom and where.
The program vision describes supports and services that are relevant to the
proposed geographic area orcultural focus. Proposed senior hub as described
has the potential to expand and grow to include people who have not benefited
from the senior center's (each partnering senior center')services. Application
provides a clear and reasonably achievable strategy for reaching isolated seniors.
� The following criteria may apply depending on the application type:
o|fthe applicant includes senior centers that are partnering t8
transform into aoen/or hub, the application provides a clear picture
ofthe different roles and responsibilities ofeach senior center and
the changes each will need tomake inorder toexpand and grow
into the vision. The model describes apartnership that builds nn
the strengths and experience ofeach participating senior center.
The model describes apartnership that mitigates for the
weaknesses orgaps ofeach participating senior center.
o |fthe opp|iconf(o)propooe(o)toprovide technical assistance,
training mrconsultation tOother funded senior hubs onaparticular
topic area Orcultural focus, the eppUcont(s)demonstrate expertise
in that topic and describe(s) clear and practical strategies for
sharing that expertise with the other funded senior hubs.
Considerations will include staffing, outreach methods,
communication and availability to offertrmining/conou|tetion to the
other senior hubs.
o |fthe senior hub model includes services and outreach to
veterans, serviosrnennberaand their families, the model provides a
clear plan for engaging and serving this population. The plan
demonstrates anunderstanding ofthe unique needs nfveterans
and provides programming that addresses those needs.
25
Application identifies milestones that are clear, attainable, reasonably timed, and
relevant tothe proposed senior hub model.
10
V8HGL-Transforming Senior Centers into Senior Hubs RFP
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Application demonstrates uwillingness to be@vital part of the VSHSL system
and describes anticipated resources needed to eventually have the capacity to
both receive and refer information and resources within the VGH8Lsystem.
10
CCJK8DAUN|TY CONNECTIONS AND COLLABORATIONS
15
Demonstrates that the applying senior center (or partnering senior centers) one
well-connected and have strong relationships to relevant resources that support
the seniors they currently serve. Answer provides concrete examples of how the
applicant might use V8HSLfunds tocreate the capacity tostrengthen the existing
relationships and possibly expand their networks Ofsupport.
15
EQUITY AND SOCIAL JUSTICE
28
Response describes culturally informed understanding or willingness to build
capacity for pn]VjdiDQ culturally informed pr0g[8nlo relevant tothe populations
identified in the program model. Culturally informed understanding may be
demonstrated bysuch possibilities oGhaving staff that represent the cultural,
linguistic and socio-economic background of the populations the senior hub wants
to serve; provide regular and ongoing opportunities for training both staff and
participants to promote and support culturally responsive programs and services;
collaborations with community -based organizations or groups that represent the
cultural diversity ofthe senior hub'sproposed populations.
20
BUDGET AND FISCAL
16
* The budget iScomplete, aligns with proposed activities and takes into
account the full scope offunding needed tosupport the applicant's vision
for esenior hub eadescribed |nthe program model.
• If application is a partnership of senior centers:
o /\||0wS partners equitable voice in bringing vision of the Senior hub
to life
o Budget sheets for each partner describe costs tObuild the vision
and sustain the model insubsequent years.
10
Application fully and transparently addresses questions related to management or
accounting of government funds, audit findings, and its financial management
ayStanl. Application includes information on capacity development or mitigation
strategies toensure sound stewardship and management offunds.
5
Data Collection
5
Application shows clear interest in building capacity to collect, report, and use
data for continuous improvement ufservices.
TOTAL POINTS AVAILABLE
5
125
INTERVIEW OR, SITE,,VISIT,1(IF'NEcEssARY
Aninterview and possible site visit (to all senior centers in proposed senior
hub) may beconducted with top applicants ifgselection iSnot possible 0n
the basis of the written application alone. If interviews and/or site visits are
conducted, an additional maximum of 25 points will be given.
VSHSL-Tranofornning Senior Centers into Senior Hubs RFP
26 POINTS
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B.Review Process
Review panels can consist ofKing County staff, external subject matter experts, evaluators,
members of the Veterans, Seniors and Human Services Levy Advisory Board and the Women's
Advisory board, community members, and members or designees of the King County Council
(who will serve as nonvoting members). Final selection ofawardeeawill be made by King
County division and department directors based upon recommendations from the review panel.
The King County Department of Community and Human Services will execute contracts based
upon the final selections.
Caregiver: Family member or friend who supports an older adult, but is not provided payment
for providing those services.
Community Living Connections System: Afederal initiative to streamline access toprograms
and services through no wrong door model. In King County,Community Living Connections is
anetwork ofproviders and system partners that help adults facing aging and disability issues
get the information and support they need to make informed decisions. This includes older
odu/tn, adults with d|nobi|it|eo, their caregivers, families and professionals. Community Living
Connections iosupported by Aqinqand DisabilityServices, the Area Agency nnAging for
Seattle and King County, which is sponsored by the City of Seattle and King County.
Families of Veterans and Servicemembers: A family unit consists of one or more cohabitating
adults over the age of 18 in combination with other adults or children, regardless of relationship.
Those who are away from home due to family instability or placement in foster care are
considered family members. A family unit includes sheltered or unsheltered non-cohabitating
veterans or veteran family members who have cohabitated in the past. For the purposes of this
RFP.the definition also includes widows and widowers of the veterans and servicemembers.
Focus population: Targeted population to beserved with this levy funding.
Milestone: Steps taken oractivities achieved within a certain time period to prepare or
demonstrate that mcontractor is carrying out the intended program activities or pre-program
activities that would place it on track to delivering the output, process, and outcome/impact
measures that are set |ncollaboration between the oontrootor(o)ond King County staff. The
types of activities will depend on whether a program is starting up, adding a new program
component, orcontinuing anexisting program.
Partnership: Aspecific set ofsenior centers that apply together (or are asked byKing County
to consider joining efforts) for the opportunity to transform into one senior hub. Each of the
partnering senior centers must meet the definition of senior center as described in this RFP.
Senior: /\ person who ks55years old orolder.
Senior Center: Section U/C. STRATEGY: The Request.
Senior Hub: Section |KISTRATEGY: The Request.
Servicemember: A person currently serving in a branch of the military, including the National
Guard and reservists for any branch of the military.
VSHSL-Transforming Senior Centers into Senior Hubs RFp Raga18
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Veteran: A person who has served as either an active duty or a reservist member of the US
Arnny, Navy, Marines, Air Force, orCoast Guard; or person who has served in the National
Guard.
Vulnerable Population: Those persons or communities that are susceptible to reduced health,
housing, financial or social stability outcomes because of current experience of or historical
exposure totrauma, vio|mnoe, poverty, inn|atinn, bias, raniom, stiQnne, dischnninadion, disability or
chronic illness,
ZoonlGnmnte: anonline application portal where applicants can access and view RFP
information and submit bids for programs/services outlined in the RFP,
For general terms pertaining to the King County procurement process, see Attachment F.
A.
B�
C.
D�
E,
Summary Questions
Narrative Questions
Budget Templates
Free Technical Assistance for Small Organizations Applying for VSHSL Funds
King County Department of Community and Human Services 2019-20 Services
Boilerplate
F. General Information
G. Links to King County Data
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