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HomeMy WebLinkAboutFIN 2019-10-28 Item 2C - Resolution - Fire Department Service Levels and Compliance with State LawCity of Tukwila Allan Ekberg, Mayor TO: INFOR ATIONAL E ORANDU Finance Council Committee FROM: Vicky Carlsen, Finance Director Jay Wittwer, Fire Chief CC: Mayor Ekberg DATE: July 17, 2019 SUBJECT: Fire Budget Discussion — Service Levels Updated after August 12, 2019 Finance Committee Meeting *(NOTE: The resolution and policy statement included in this memo was provided to the Finance committee on October 14, 2019 as a draft for discussion purposes. Both documents have been reformatted for clarity and included as a separate attachment.) This comment is new information for the October 28, 2019 Finance Committee meeting. ISSUE Review current and historical Fire Department budget, staffing, and service levels to determine a sustainable model which meets the City's financial and policy goals. BACKGROUND As mentioned above, the City is reviewing current and historical information on the fire department. This information is being presented to determine policy direction regarding appropriate budget and service levels. This memo will focus on fire department minimum and current service levels, excluding the Fire Marshal's Office. Service levels for the Fire Marshal's Office will be discussed in a separate memo. DISCUSSION A policy decision on the table for discussion is related to service levels and will help guide the discussion on appropriate budget for the fire department. Minimum Service Levels While Article XI, Section 11 of the Washington State Constitution provides for general police powers for counties, cities, and towns, but there is not a specific statue that provides that cities must provide fire protection services. However, as a practical matter, a city should provide some measure of fire protection. There are several ways in which a city could provide fire protection services: - Maintain a fire department run by the city's own personnel - Contract with another city, fire protection district, or regional fire authority for fire protection services - Annex directly to a fire protection district or regional fire authority with voter approval - Form a fire district coextensive with the city or town with voter approval - Establish a regional fire authority with voter approval 29 INFORMATIONAL MEMO Page 2 While nospecific state law requires a city to provide fire protection services, RCW does specify that the legislature does intend for cities to eat standards for addressing the reporting and accountability of career fire departments and to specify performance rneaaUnan applicable to response time objectives. SettinqService Levels and Performance Objectives Washington State |aVv (Revised Code of Washington) explicitly states that cities are to set their VVVn services levels and that state law does not limit each oib/sauthority todoso. The Revised Code ofWashington (RCVV)acknowledges three 'entities for the "organization and deployment of resources for fire departments". 1. International City/County Management Association (|CK8A) 2. International Association of Fire Chiefs (|AF{}) 3. K/odoM@l Fire Protection Association (NFP/\) By formally recognizing these organizations within RCVV35A.S2. the State acknowledges their research and findings as a resource for cities to set policy regarding the orgenizoUon, nUDlber, and expected response times for acareer fire department. However, adopting the service levels recommended by those organizations is voluntary, since RCVV3S8,82.01O explicitly states that "this chapter O 54.A2/does not, and /snot /nh9Ddedt[\/nanyw@yn8dify0rlim(t the authority of cities and hnwm3 to set levels of service." There is no relevant case law addressing RCV 35A.92. but the City could rely on the language therein to defend itself should it be faced with claims targeting the Citv'schosen level ofservice. State |avv also requires city and/or fire department to publish an annual report which includes the department's standards, their performance against those standards, and several other metrics (outlined below). Cities are toSet Their Own Performance and Service Level Objectives RCVV Section 36A.92 states that every o`tV oh8|| maintain a written statement or policy that establishes the following: 1. The existence ofafire department 2. The services that the fire department iarequired toprovide 3. The basic organization structure ofthe fire department 4. The expected number offire department employees 5. The functions that the fire deportrnenfemployees are expected tnperform This written statement must also include service delivery and response time objectives for each of the 6o||oxV|n8 major service components, if appropriate: 1. Fire suppression 2. Emergency medical services 3. Special operations 4. Aircraftrescueand firefighting 5. Marine rescue and firefighting 0. Wi|d|andfipefighting In 2005. legislation was enacted that requires each city establish their uvvn response time objectives for the following measurements and states that the city shall establish operformance objective for the achievement ofeach Vfthese measurements: 1. Turnout time 30 INFORMATIONAL MEMO Page 3 2. Response time for the first arriving engine company and for the deployment of a full first alarm assignment at a fire suppression incident 3. Response time for the arrival of a unit with first responder or higher -level capability at an emergency medical incident The graphic below displays the different segments of the total response time; from the factors that lead to calling 911 to when initial assigned apparatus arrive at the scene. Cascade of Events Futons that lead to calling 911 Event Initiatton Pomt Ernageney Vent areness Dispatch NEPA 1221 Public safety answering point PSAP reverses etill I Al3f111 Interval Turnout Tittle NAP notifies emergency responders Processing Inters it NIT. 1710 1FAA Time Trak el Tt me ki.ti.3i Arrts mg Cm nixing entente Pts heels rolling) 11, Turnout Inters at IFAA Time Maur! Arn sing Company arris es LJ Travel. Interval g Response Time Initial full alarm assignment arrives State law also states that each city shall issue an annual written report that evaluates the level of service and deployment delivery and response time objectives. The evaluations shall be on data relating to: 1. Level of service 2. Deployment 3. Achievement of each response time objective for each geographic area within the City. The annual report shall also define the geographic area and circumstances whenever the standards were not met and explain the predictable consequences of any deficiencies and address steps necessary for compliance. Full copies of the applicable RCWs have been included in an attachment to this memo. Current Service Levels Provided by Tukwila Fire Department When service levels provide by the fire department are discussed, the discussion is normally centered around fire and EMS calls. However, there are other types of calls the fire department provides services for. The chart below summaries the number of calls, by type over the last few years. 31 INFORMATIONAL MEMO Page 4 City of Tukwila Service Area Severe Rescue & Hazardous Woom,n Emergency ovmomvn Public wvmom/ Medical Svc Fire Good Intent False Alarm (no fire) Assistance om*, Disaster Total 2014 3491 000 xox sno 101 137 oo 1 5146 2015 3747 37e 000 605 97 148 sr o ssan 2016 4057 317 475 631 118 123 co x orou 2017 4083 000 4e9 713 106 145 oz ^ 5851 2018 40*5 313 487 000 oo 145 35 o 5717 In late 2017.the reporting system was changed for EMS calls from Fire RMS toESO for EMS calls. In Fire RK8G. response time stopped when the unit arrived on scene. On scene means arriving at the site. not the patient. With ES[), response time stops when the crew arrives at the side ofthe patient. Because ofthe change insystems and the change inwhen the response time is oo[np|et8d. EMS o3|| naepoOsa times are only provided through 2017. A new dataaet for comparison purposes will start with 2D18. Because EMS and fire calls account for 7596ofthe call volume, the discussion onresponse times will befocused uDthese two calls types. From 2014 through 2018. average response Unnea for fire calls has been 5 minutes and 57 seconds. Average response times for EMS calls, 2014 — 2017, has been slightly less at 5 minutes and 40 seconds. The following tables show average response times by type of incident, by year. As noted in the tobke, average response time for fire calls declined in 2017 and again in 2018. However, response times for EMS calls increased slightly in2O17. Fire BNG 2014 0:05:54 0:05:30 2015 0:05:57 0:05:58 2018 0:08:08 0:05:29 2017 0:05:55 0:05)40 2018 0:05:51 Avg. for all years 0:05:57 0:05:40 While the average response time for both fire and EMS calls is less than 6 minutes for the 5-year period an8bzed. not all calls have a response time of |eaS than 6 minutes. Another way to |oVh at the data is to look at what percentage of call response time is less than a specific standard. The following charts provide summary information onpercentage Vfresponse times that are less than orequal to0minutes. Charts are provided for both fire responses and emergency medical responses from 2014 through 2018. As the chart for fire calls indicotes, the number of fire responses within G minutes has been increasing. Howeve[, the number of EMS oa||S with response times within the 8minutes has declined 8bit. 32 INFORMATIONAL MEMO Page 5 64.00% 62.00% 60.00% 58.00% 56.00% 54.00% 52.00% 50.00% 70.00% 68.00% 66.00% 64.00% 62.00% 60.00% 58.00% 56.00% 54.00% 52.00% 50.00% 55.97% Fire 2014 65.49% EMS 2014 %<=6 min on Fires 55.41% Fire 2015 55.66% Fire 2.016 %<=6 min ©n EMS 67.01% EMS 2015 59.87% 68.08% EMS 2016 Fire 2017 61.64% Fire 2018 66.14% EMS 2017 33 INFORMATIONAL MEMO Page 6 By measuring response times within an 8-minute window, significantly more fire and EMS calls are within an 8-minute time frame. The following charts demonstrate that more than 80% of all fire and EMS calls have response times of 8 or less minutes. 90.00% 88.00% 86.00% 84.00% 82.00% 80.00% 78,00% 76.00% 74.00% 72.00% 70.00% 90.00% 88.00% 86.00% 84.00% 82.00% 80.00% 78.00% 76.00% 74.00% 72.00% 70.00% 86.74% Fire 2014 88.20% EMS 2014 85.22% Fire 2015 =8 min on Fires 88.63% 87.11% Fire 2016 %<=8 min on EMS 89.04% EMS 2015 88.76% EMS 2016 Fire 2017 88.36% Fire 2018 87.88% EMS 2017 At a future meeting, comparison data on response times to other fire jurisdictions will be presented. 34 INFORMATIONAL MEMO Page 7 Public Duty Doctrine Under the public duty doctrine, when acity'sduty is owed to the public at large (such as general fire suppression and inspection duties), an individual who is injured bvaOalleged breach Dfthat duty has no valid claim against the City or its officer or employees. There are certain exceptions to the public duty doctrine, such as in cases where a special relationship is created (such as when an officer or employee makes direct assurances to a member of the public under circumstances where the person justifiably relies on those assurances); or when an officer or employee, such as a building official, knows about an inherently dangerous condition, has a duty to correct it (i.e. law says that the City "shall" correct the condition), and fails to perform that duty. T@y|0[V. Stevens County, i11\8/n.2d15A.171-72,759F'.2d447(1S88). |Dgeneral, however, governmental entity will not be liable to e private party for failure to perform duties that that are owed solely to the general public (a duty tOall is aduty tOOoDO8). New and Updated Information for August 12,3O1Q At the July 22, 2019 Finance Committee meeting, staff was asked to provide service level information going back asfar ae2OO5. The following chart show number ofcalls, broken out by type, from 2OO5through 2U10. The chart iefollowed bygraphical representation ofthe different types ofcalls over the same time period. City ofTukwila Service Area Severe nespup& *uzomvps Weather/ Emergency cvnmuvn Public m^mra/ Medical Svc Fire Good Intent False Alarm (no fire) Assistance omv, Disaster Tota/ mmo 3063 244 344 oua 151 138 ao r 4715 uono onor 349 a*o ssa 169 167 128 11 4932 200/ 3018 2e2 aao *14 140 142 139 u *nra 2008 auno 278 use roo 1*5 /61 ry o 4981 200e 3111 mo oso nso 10* 144 113 c *821 2010 3246 uao oao oso 103 129 81 z or*o 2011 3245 296 223 saz oo 113 so 1 4651 2012 nnno ouo 340 551 106 118 ss 1 484* 2013 3267 270 ayo 610 rs 132 51 n *roo 2014 o^e/ oxo ayu any 101 137 zg 1 51*e 2015 37*7 arn *an sno 97 148 or o osso 2016 *057 317 475 631 118 123 oo o ornz 2017 4083 ooy 469 713 106 1*5 nz 4 5851 2018 4045 313 4e7 soo ao 1*5 os n 5717 The first graph demonstrates that calls for emergency medical services has been increasing over time. From 2005throuQh 2013. the increase was fairly gradual. However, 2014thnDugh 2016 35 INFORMATIONAL MEMO Page 8 4,300 4,100 3,900 3,700 3,500 3,300 3,100 2,900 2,700 2,500 Rescue & Emergency Medical Svc 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Rescue & Emergency Medical Svc Calls for fire do show a slight trend upwards while calls for hazardous conditions are trending slightly lower over time. 400 350 300 250 200 150 100 50 0 Fire and Hazardous Conditions 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Fire -Hazardous Condition Linear (Fire) .• Linear (Hazardous Condition (no fire)) (no fire) The final chart graphically displays the change over time for non -emergencies. While the number of false alarms is trending down slightly, the total number of false alarm responses still averages around 13% of total call volume. Calls classified as good intent are trending upwards over time. Someone thinks there is an emergency and does the right thing by calling 911 but when crews arrive, there is no emergency. An example of this type of call would be a report of smoke but turns out to not be a fire. Public assistance calls differ from good intent in that a person does not have an emergency but calls 911 for assistance. Crews have been dispatched to shut off water and pump out excess water when a resident experiences a plumbing problem. 36 INFORMATIONAL MEMO Page 9 00 700 00 500 400 300 200 100 O Good Intent, False Alarms, Public Assistance, Other � Good Intent False Alarm Public Assistance ~SovemYVeather/ ---.... Linear (Good Intent) '-r`r~Linear (False /Alarm) Natural Disaster, Other In addition to historical data on types of calls, the following table shows changes in average response time over the same time period. Fire EN\G 2005 0:00:17 0:05:33 2000 0:05:45 0105:44 200/ 0:05:50 0135:32 2008 0:05:54 0:05:43 2009 0:08:03 0105:48 2010 0:0610 0:06:04 2011 0IK618 0:05:46 2012 0:06:15 0:05)44 2013 [[00:22 0:05:45 2014 0:05:54 0:05:38 2015 0:05:57 0:05:50 2016 [LOR:OG 0105(28 2017 0:05:55 0:05A0 2018 0(05:51 Avg. for all years 0:06:03 0:05:43 While the average response time for both fire and EMS calls is less than 6 minutes for the period analyzed, not all calls have a response time of less than 6 minutes. Another way tolook etthe data is tolook adwhat percentage ofcall response time ioless than aspecific standard. The following charts provide summary information on percentage of response times that are less than orequal to six minutes and |eoe than or equal to eight minutes for the same time period. Charts are provided for both fire responses and emergency medical responses. |nall four charts, 37 INFORMATIONAL MEMO Page 10 the number of calls within the time period specified is trending up, demonstrating that response times are improving over time. 90% 88% 86% 84% 82% 80% 78% 76% 74% 72% 70% 90% 88% 86% 84% 82% 80% 78% 76% 74% 72% 70% 88.25% 82.38% %<=8 min on Fires 85.71% 85.12% 84 12V 87.29% 86.74%85.22%87-11% 83.68% •••••••••••••11•••• OOOOOO •• 83.21% 80.14% .1" • 88.63%8836% • .4, *a Fire Fire Fire Fire Fire Fire Fire Fire Fire Fire Fire Fire Fire Fire 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 87.81% 86.55% 89.00% %<=8 min on EMS 89,04% 86,58% 88.20% 88.76%87.88% 85.73% 86.49% 86,47% 87.27% „, 85'71% ...I 41 • EMS EMS EMS EMS EMS EMS EMS EMS EMS EMS EMS EMS EMS 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 38 INFORMATIONAL MEMO Page 11 -^~ 61,64% 59.87% ^.��~^^~^^~^^`.r�~==~"``~^~~^^^' = ~- 0. ^^~ Fire Fire Re Fie Fire Re Rm Fire Fire Fire Fire Fire Fire Re ~.~ q� �� ' ���� ,v����^/ ��|� CJ� �/v/� 64.00% -^...^.^~^ ~..,~^...~~...^.^.~^..^~~-- 6137% 6zonm 61.76% ~..~ .-.. EMS EMS EMS EMS oms EMS ows sws EMS EMS swo EMS 8ws New Information for October 14.2O1S The budQet process provides fundinq form specific |8Ve| ofot8ffinq through both number of positions approved, funded and pipeline, aawell aeovertime, The adopted budQetsets the level of services that will be provided thnouOhout the biennium. /\ draft resolution is included as 39 INFORMATIONAL MEMO Page 1 2 To begin the discussion of formally adopting service levels for the fire department, comparative budget information has been provided below. Data for 2017 was utilized because that is the most current year where a full set of data is available. Expenditures Per Assessed Value Using the State auditor's FIT (Financial Intelligence Tool) and Fire Reports, each region's fire agencies total expenditures was compared to the same region's assessed value. As depicted in the first chart, we are in the median range compared to other municipal fire departments, RFAs, and fire district. The second chart compares the City's fire budget to other municipal fire departments, which demonstrates that, we are in the higher -median range. Bellevue FD Mercer Island FD Kirkland FD Northshore FD (No. 16) Woodinville FPD Enumclaw FD Maple Valley Fire FPD King County FPD No. 2 (Burien) South King Fire & Rescue FPD Tukwila FD Mountain View Fire & Rescue FPD Valley RFA Shoreline FPD Puget Sound RFA North Highline FPD Bothell FD King County FPD No. 45 (Duvall) Bremerton ire Agencies 2017 Total Expenditures/AV 0.48 0.53 .01 1.23 1.38 1.44 1.56 1.71 1.93 1.96 2.09 2.14 2.56 2.62 .06 0.00 0.50 1.00 1.50 2.00 2 50 3.00 3 50 .49 3.89 4.04 4 00 4.50 40 INFORMATIONAL MEMO Page 13 Fire epartments 2117 LI Total Expenditures/AV Bellevue FD 0.48 Mercer Island FD 0.53 Kirkland FD 1.01 Northshore FD (No. 16) 1.23 Enumclaw FD 1.44 Tukwila FD Bothell FD Bremerton .96 4.04 0.00 0.50 1.00 1,50 2.00 2.50 3.00 3.50 4,00 4.50 Introduction to Turnout and Response Times Based on Valley Corn data, the following section is an analysis of Tukwila Fire Department's responsiveness according to RCW 35.103. The American Heart Association table below graphically explains the timing of events from the collapse of a victim with cardiac arrest. These same steps are applicable to a fire response. From the left: it's a victim's collapse, through reporting Valley Com's dispatching process (Report of Alarm to Dispatch Units), the time it takes a response unit to leave the station (Turn Out), to the time it takes to reach the crisis (Respond to Scene). 41 INFORMATIONAL MEMO Page 14 so 60 40 zn m m CL -E | | | | / / / / / | / 1 2 3 4 5 6 7 8 Time Varies 1[} Minutes `Detection of Collapse Report EMS Response Time of Alarm Time |nd'nact|y Manageable Dispatch Units Turn out Respond to Scene Time Directly Manageable Response Time RC\8/35.1O3and the City of Tukwila define the fd|ovvmlbamnec Turnout Time: The time btakes aunit toleave the station. Response Time: Time from the station nyoeiVinqacall boarhvingonthe scene ofthe incident. First on Scene Response Time: The time from the station receivinq a call to the first unit arrivinq onthe scene ofanincident. Full First Alarm: The time form the station reoeivinQ acall tothe last unit enrivinqonthe scene of an incident. Tukwila 2018 Comparable Response Times The followinq are the City of Tukwila's comparative response times for 2018 and 2014-2018. This \oabrief overview of how Tukwila compares to reqional response times both in the past year and over ofour-year period. 42 INFORMATIONAL MEMO P@O8 15 0:07:o O:0s:ze O:0S:46 0:05:0 o:04:19 oo3:36 oo2:53 o:OZ:10 0:n1:2s 0:0O:4] 2018 Average Response Times O5:Sg Renton Burien Tulkw|a VRFA Enumclaw pSRFA 3KRPx Skyway .n:1z:3z 0:10o5 000:yu oo7:1z o:0s:4s 0:04:19 O:02:S3 Doz:zs 0:0o:no V7r u 2018 90th Percentile Response Times 07:59 08:07 'O9:04 oe/20 {9: 10/42 Tukwila Burien Renton VRFA SKRFA Skyway P5RFA Enumclaw The data above shows Tukwila had the lowest (beat) 2O1OS0mpercentile response time nfall fire aqencies supported by Valley Communications (Valley Com), the fire dispatch provider for Fire & Po|iceoqencieo in South KinqCounty. Data shows that Tukwila consietent|has near the beet response time metrics from 2O15throuQh2O1D. All fire oOanciea analyze and report their response times e|iqhUy differently. To avoid inconsistencies, we have analyzed Valley Conn'a data uoinq a standardized process to create accurate oonnpanab|en. The Response Time data presented hiqh||qhto the fo||ovVinq service delivery specifications: • Time included for the first vehicle toarrive adthe scene (if there was aresponse time for more than one vehicle to show up, the hiqher response time was dropped from the data) • Time not included if the first vehicle on scene is a private medical provider such as AMR orTri-&4ed 43 INFORMATIONAL MEMO Page 16 • Time included if the first vehicle to arrive on scene is another fire agency arriving on scene • Only calls originating from the jurisdiction are included. A response time for a mutual aid call that Tukwila responds to in Renton's jurisdiction is not included in Tukwila's response time; if Tukwila was the first vehicle on scene, that response time would be included in Renton's response time. 0:07:12 0:06:29 0:05:46 0:05:02 0:04:19 0:03:36 0:02:53 0:02:10 0:01:26 0:00:43 0:00:00 0:05:29 • • • • • • • • • • • 2015 Average Response Times 0:05:19 2016 0:05:22 Tr .1. II III ' 2017 0:05:31 Burien °Tukwila II SKRFA DI Skyway VRFA El Renton PSRFA t t t it it 2018 7:12 6:29 5:02 4:19 1:26 0:4 1,, ("NT:0 Average Fire Suppression Response Times 0:05:39 236 237 20'15 0:05:45 2016 0:05:47 20i / 0:05:35 2018 tee 23 100 30. Burien [3) Tukwila II SKRFA Skyway VRFA D Renton a PSRFA 44 INFORMATIONAL MEMO Page 17 0:07:5O 90thPercentile Response Times O:07:46 | � _ 2016 _ Q:O7:52 aoo O:07:58 \ � \ \ _ _ RCW 35.103.030 Service DekiveryObjectives The Washinqton State RCW 35.103 was created to "set standards for addressinq the reportinq and accountability of substantially career fire departments, and to specify performance measures applicable to response time objectives for certain major services" (R[|VV35.1D3.O3O). The data b8|OVV addresses the [8qU|reOleDt8 for the third section of this dDCVDl8Ot, which detail the performance measures for time obiectivea. The Tukwila response data summarized below in qraph and table form has been defined by the Tukwila Fire Department. and listed under their respective requirements. Please note that the yeGrs2O14@nd2O1GarenotShovvnq[aphioa\|y.gatho[8inon|ypmrtim|dataforthoaeyeaneand not directly comparable. RCW 35.103.030 (3) Every fire protection district and reqiono| fire protection a8mioa @Uthority, in order to measure the ability to arrive and beqin mitiqation operations before the critical events of brain death or flash -over, shall establish time objectives for the followinq measurements: c. Turnout time; 45 INFORMATIONAL MEMO Page 18 2:c5 2: 1 15 T svita Fir-e Cats Average TJrr o r Time 2016 2:06 CD FIRE First on Scene FIRE All Units 1:39 1:s5 Tukw ta E•S Ca s Average Tlrrn©r Time 2016 1:40 � r 444 4+4 444 ♦41 441 444 444 444 ♦+1 444 4+1 444 441 44d 441 2017 2018 O EMS First on Scene EMS All Units 46 INFORMATIONAL MEMO Page 19 3:1 3:0.1 57 Tukwita Fire• Cads 90tt Percere Trrr ro rt Ti r e 2015 2016 2:56 t14.0,1 „..,Posi a+, ++1 •♦+ :++j .++ [to4114. a+ •44 4. 217 I2 FIRE First on Scene a FIRE Att Units 2:27 T ke i a EMS Catts 90t Percentile T`rrr-not t: Time 2015 2016 2:35 ,,, 411144 *404 .44 2017 21 EMS First on Scene c EMS ALL Units 47 INFORMATIONAL MEMO Page 20 Tukwila Years FIRE First on Scene 316 201 2:10 3:05 201. 208 301 2017 2:05 2:56 2018 2:06 301 201 207 255 Spar!<line 2014- 2019 FIRE All Units Oth Nu EMS First on Scene rie 90th Number EMS AU Units e 90th Nurrber 4248 0:0217 314 7500 143 2.41 18210 1:47 246 27172 609 00232 331 1073 151 251 2354 154 254 3571 822 749 0:02:17 3:16 1260 1:47 2:47 3232 1:51 250 , kt . 00215 310 1351 139 237 3475 145 245 5210 837 002:13 2:06 1532 1:40 2.35 35 1:43 239 5321 756 00213 310 1462 142 238 3566 147 2:43 5221 475 00216 3:10 822 1:42 2:40 2027 1.45 244 296 Per the draft resolution in Attachment E, the City would adopt the current turnout time of 03:01 for fire calls and 02:38 for EMS calls as the standard for level of service. b. Response time for the arrival of the first arriving engine company at a fire suppression incident and response time for the deployment of a full first alarm assignment at a fire suppression incident; First on Scene Response Time: The time from the station receiving a call to the first unit arriving on the scene of an incident. Full First Alarm: The time from the station receiving a call to the last unit arriving on the scene of an incident. 7:12 6:29 5:45 5 02 4:19 3:36 253 2:10 1:26 0:43 9 CC Tukwila Average First Engine Fire Suppression Response Times 2015 a.05'35 9016 0:05:33 2017 C:05:35 2018 48 INFORMATIONAL MEMO Page 21 Years 2014-2019 2014 2015 2016 2017 2018 2019 Ate 0.05:39, 0,05 45, 0:05:47 0 05 35 0.0533. 0 05 35 0:05:38. 0 08 27 s ; :24 0 07 59 0 0759 0:14:01 Tukwila 90th Percentile First Engine Fire Suppression Response Times 0:24 2:15 Per the draft resolution in Attachment E, the City would adopt the current response/travel time for the first arriving engine company to a fire suppression incident of 07:59 as the level of service. 49 INFORMATIONAL MEMO Page 22 r:) rcla = .iI First. Alarm Fireppression A r e Response Time 201/ 41. 4044.4 14414 .4,.1 4.11111.4 44.4 1018 ruk Fu I First Fire Suppression Al rrr-I 90th Percentile Response Time 10111 7. 9:29 2018 50 INFORMATIONAL MEMO Page 23 Tukwila Years 2014-2019 2014 201:5 2016 2017 2018 2019 SparKline 2014-2019 FIRE Full First Alarm Response Times Ave e 0:07:12 0:07:27 0:07:03 0:07:38 0:07:12 0:06:48 90th 0:09:47 0:09:53 0: 0:09:51 0:10:04 0:09:29 0:07:02 0:093Z 0:05:39 Fire Suppression Average Response Times 0:05:45 0:05:47 0:05:35 2016 2017 Buri en a Tukwila • SKRFA H: Skyway VRFA Li Renton P SR FA 51 INFORMATIONAL MEMO Page 24 Fire Suppression 90th Percentile Response Times 11:31 0:08:24 0:07:59 0:08:13 0:07:59 7;12 4:19 2;53 1:26 2015 2017, ;#1;:: t"tit Burien Tukwila SKRFA i;!Skyway VRFA El Renton r PSRFA Per the draft resolution in Attachment E, the City would adopt the current response time for the arrival of the full complement of a 1st alarm response to a fire of 09:29 as the level of service. c. Response time for the arrival of a unit with first responder or higher level capability at an emergency medical incident. Response Time: Time from the station receiving a call to arriving on the scene of the incident. *note: All Tukwila firefighters are first responder level or higher Tukwila Average EMS First on Scene Response Times 7:12 5:46 5:22 . 4:19 2:53 1:26 0:00 5:12 2315 5:15 2017 52 INFORMATIONAL MEMO Page 25 7:2 2:53 1:25 DLO Tukwila 90th Percentile EMS• First on Scene Response Times ,748 115 7:34 1215 7:41 2017• 7:52 2712 Per the draft resolution in Attachment E, the City would adopt the current response/travel time for the arrival of the first emergency medical unit of 07:52 as the level of service. Tukwila Years 2014-2019 2014 2015 2016 2017 2018 2019 2014-2019 SparKline EMS First on Scene Response Times Average 90th 5:20 7:47 5:14 7.43 5:22 7'":48 5:12 5:16 7":41 5:29 7:52 .. ' RECOMMENDATION For information only. ATTACHMENTS Revised Code of Washington (RCW) 35A.92 Fire Departments — Performance Measures: Attachment A: RCW 35A.92.010: Intent Attachment B: RCW 35A.92.020: Definitions Attachment C: RCW 35A.92.030: Policy Statement — Service Delivery Objectives Attachment D: RCW 35A.92.040: Annual Evaluations — Annual Report Attachment E: Draft Resolution adopting RCW 35A.92 Performance Measures Attachment F: Policy Statement 53 INFORMATIONAL MEMO Page 26 54 INFORMATIONAL MEMO Page 27 Attachment A: RC\8/35A-92.010: Intent R[VV35A.92I1O Intent. The legislature intends for code cities to set standards for addressing the reporting and accountability of substantially career fire departments, and to specify performance measures applicable to response time objectives for certain major services. The legislature acknowledges the efforts of the international city/county management association, the international association of fire chiefs, and the national fire protection association for the organization and deployment of resources for fire departments. The arrival of first responders with automatic external clefibrillator capability before the onset of brain death, and the arrival of adequate fire suppression resources before flash -over is a critical event during the mitigation of an emergency, and is in the public's best interest. For these reasons, this chapter contains performance measures, comparable to that research, relating to the organization and deployment of fire suppression operations, emergency medical operations, and special operations by substantially career fire departments. This chapter does not, and is not intended to, in any way modify or limit the authority of code cities to set levels of service. 55 INFORMATIONAL MEMO Page 28 RCW35A.9ZOZO Definitions. The definitions in this section apply throughout this chapter unless the context clearly requires otherwise. (1) "Advanced life support" means functional provision ofadvanced airway management, including intubation, advanced cardiac monitoring, manual clefibrillation, establishment and maintenance of intravenous access, and drug therapy. (2) "Aircraft rescue and firefighting" means the firefighting actions taken to rescue persons and to control or extinguish fire involving or adjacent to aircraft on the ground. (3) "Brain death" as defined by the American heart association means the irreversible death Of brain cells that begins four to six minutes after cardiac arrest. (4) "Code city" means 8 code city that provides fire protection services, which may include firefighting actions, emergency medical services, and other special operations, in a specified geographic area. (5) "Fire departrnent" means a code city fire department responsible for firefighting actions, emergency medical services, and other special operations in a specified geographic area. The department must be a substantially career fire department, and not asubstantially volunteer fire department. /6\ ''Fire suppression" means the activities involved in controlling and extinguishing fires. (7) "First responder" means provision of initial assessment and basic first -aid intervention, including cardiac pulmonary resuscitation and automatic external clefibrillator capability. (8)"Rash-over"asdefined bynational institute ofstandards and technology means when all combustibles in a room burst into flame and the fire spreads rapidly. (9) ''Marine rescue and firefighting" means the firefighting actions taken toprevent, control, or extinguish fire involved in or adjacent to a marine vessel and the rescue actions for occupants using normal and emergency routes for egress. (10) "Response time" means the time immediately following the turnout time that begins when units are enroute tothe emergency incident and ends when units arrive at the scene. (11) "Special operations" means those emergency incidents to.which the fire department responds that require specific and advanced training and specialized tools and equipment. (12) "Turnout time" means the time beginning when units receive notification of the emergency tothe beginning point ofresponse time. 56 INFORMATIONAL MEMO Page 29 Attachment C: RCVV 35A.92.030� Policy Statement —8amiva Delivery �Objectives RCVV3SA.9303O Policy staternenL--Servicedelivery objectives. (1) Every code city shall maintain a written statement or policy that establishes the following: (a)The existence ofafire department; (h)Services that the fire department isrequired toprovide; (c) The basic organizational structure ofthe fire department; (d)The expected number offire 'department employees; and (g)Functions that fire department employees are expected toperform. (2) Every code city shall include service delivery objectives in the written statement or policy required under subsection (1) of this section. These objectives shall include specific response time objectives for the following major service components, if appropriate: (o) Fire suppression; (b)Emergency medical services; (c)5pecia| operations; (d) Aircraft rescue and firefighting; (e)Marine rescue and firefighting; and (RVVi|d|8ndfirefighting. (9)Every code city, in order tomeasure the ability toarrive and begin mitigation operations before the critical events of brain death or flash -over, shall establish time objectives for the following measurements: (a)Turnout time; (b)Response time for the arrival ofthe first arriving engine company atafire suppression incident and response time for the deployment of a full first alarm assignment at a fire suppression incident; (c) Response time for the arrival of a unit with first responder or higher level capability at an emergency medical incident; and (d) Response time for the arrival of an advanced life support unit at an emergency medical incident, where this service is provided by the fire department. (4) Every code city shall also establish a performance objective of not less than ninety percent for the achievement pfeach response time objective established under subsectiun(3) of this section. 57 INFORMATIONAL MEMO Page 30 Attachment D: RCW 35A.92.040: Annual Evaluations — Annual Report RCW35A.92.04O Annual evaluations —Annual report, (1) Every code city shall evaluate its level of service and deployment delivery and response time objectives on an annual basis. The evaluations shall be based on data relating to level Ufservice, deployment, and the achievement ofeach response time objective ineach geographic area within the codecitv/s jurisdiction. (2) Beginning in 2007, every code city shall issue an annual written report which shall be based on the annual evaluations required by subsection (1) of this section. (a)The annual report shall define the geographic areas 'and circumstances inwhich the requirements ofthis standard are not being met. (b) The annual report shall explain the predictable consequences of any deficiencies and address the steps that are necessary toachieve compliance. 58 INFORMATIONAL MEMO Page 31 Attachment E: Draft Resolution adopting RCW 35A.92 Performance Measures A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, ADOPTING THE PERFORMANCE POLICY, STANDARDS, AND OBJECTIVES OUTLINED IN RCW 35.103 AS THE TUKWILA FIRE DEPARTMENT'S EMERGENCY RESOURCE DEPLOYMENT AND RESPONSE TIMES OBJECTIVES WHEREAS, Tukwila Fire Department is legally established as a fire department through City Charter to provide certain emergency medical, fire and rescue services; and WHEREAS, Tukwila Fire Department has a mission statement and goals and objectives to guide the organization in providing fire and medical services to our community; and WHEREAS, Tukwila Fire Department has a basic organizational structure which may include the Chief, Officers, Firefighters, and E.M.T.'s; and WHEREAS, Tukwila Fire Department has a certain number of members now and in the future who perform the tasks required to accomplish our response objectives; and WHEREAS, Tukwila Fire Department is required by state law to establish turnout and response time goals for the first arriving Basic Life Support, and Fire Engine responses to fire suppression calls and response time goals for a full alarm assignment for Fire Engine responses to fire suppression calls; and WHEREAS, Tukwila Fire Department has evaluated the elements identified in RCW 35.103 and included those provisions deemed appropriate in the Department's emergency service delivery; and WHEREAS, Tukwila Fire Department has developed written response coverage objectives required to comply with applicable provisions of RCW 35.103; NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, HEREBY RESOLVES AS FOLLOWS: that Tukwila City Council hereby adopts the attached response coverage document as the Tukwila Fire Department official policy for determining emergency medical, fire and rescue resource deployment; and, BE IT FURTHER RESOLVED, that the attached response coverage document officially defines the Tukwila Fire Department written policies and procedures that establish the distribution and concentration of fixed and mobile resources of the department; and, PASSED BY THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, at a Regular Meeting thereof this day of , 2019. 59 INFORMATIONAL MEMO Page 32 ATTEST/AUTHENTICATED: Christy O'Flaherty, MMC, City Clerk Kathy Hougardy, Council President APPROVED AS TO FORM BY: Rachel Turpin, City Attorney Filed with the City Clerk: Passed by the City Council: Resolution Number: 60 INFORMATIONAL MEMO Page 33 Attachment F: Policy Statement Policy Statement 1. The existence of the Tukwila Fire Department: X meets requirement Method of meeting the requirement: does not meet a. Services that the Tukwila Fire Department is required to provide. o fire suppression, basic life support/EMS, rope rescue, structural collapse rescue, confined space rescue, trench rescue, machinery rescue, swift water rescue, water -craft rescue, floodwater rescue, urban search and rescue. X meets requirement 2. Services provided: does not meet a. The basic organizational structure of the fire department: 61 INFORMATIONAL MEMO Page 34 Fi t21 2‘2E22:rt" F.'rt Ettt:sisic::e 1:2:zetta:' (2) efl'J''' Fro 'eC ottell:2[ Ettlm:vi Crqt.' C 04: Clptt 2:tt'ors. ,:r, Stzt,am r'freqstittr ettlt rt 4 (I: 121 ftpttin 2:ttizt, *es:Iv:12j Czp:tin snIttrt 131 IrtirirsOri2e7 12:1, • r Etztc:i :2 Fr-t.:trIttr:4„.12:, Ctp:72. r Stt:io: (t? r.:*ishttr: • ptt r St.2:2,1 F • f2? 2.1,2<rstncy :14ra:tr I 20:115e-itr: meets requirement X meets requirement does not meet Method of meeting the requirement: 3. The expected number of fire department employees. X meets requirement does not meet 62 INFORMATIONAL MEMO Page 35 FTE o Chief Officers 7 o Career Firefighters 55 o Volunteer Firefighters o Resident/Part-Time FF's o Administrative Support o Mechanics Public Education Staff o Fire Prevention Staff o Emergency Management Staff o DispatchingStaff o Other Staff o TOTAL STAFF 67 4. The functions that fire department employees are expected to perform. o firefighting, emergency medical services/BLS, Technical Rescue, inspections, public education, and pre -fire planning. X meets requirement does not meet II. Adopted Standards Every fire jurisdiction shall adopt service delivery objectives in a written statement for all services that are provided in an emergency mode. These include the following, if appropriate: 1. Turnout time X meets requirement does not meet requirement Turnout Time Standard: The Tukwila Fire Department has adopted a turn out time standard of 03:01 for fire and 02:38 for EMS, which the department should meet within an annual 90th percentile annually. 63 INFORMATIONAL MEMO Page 36 2. Response time for the arrival of the first arriving engine company as a fire suppression incident. X meets requirement does not meet requirement Response Time Standard: The Tukwila Fire Department has adopted a response/travel time standard of 07:59 for the arrival of the first engine company to a fire suppression incident, which the department should meet within a 90th percentile annually. 3. Response time for the deployment of a full first alarm assignment at a fire suppression incident. X meets requirement does not meet requirement Response Time Standard for Full 1st Alarm Response: The Tukwila Fire Department has adopted a response/travel time standard of 09:29 for the arrival of the full complement of a 1st alarm response to a fire suppression incident, which the department should meet within a 90th percentile annually. 4. Response time for the arrival of the first arriving unit with a first responder or higher level capability at an emergency medical incident. X meets requirement does not meet requirement Response Time Standard: The Tukwila Fire Department has adopted a response/travel time standard of 07:52 for the arrival of the first emergency medical unit with appropriately trained personnel on board to an emergency medical incident, which the department should meet within a 90th percentile annually. 64 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, ADOPTING APPLICABLE PERFORMANCE POLICY, STANDARDS AND OBJECTIVES OUTLINED IN RCW 35.103 AS THE TUKWILA FIRE DEPARTMENT'S EMERGENCY RESOURCE DEPLOYMENT AND RESPONSE TIMES OBJECTIVES. WHEREAS, the Tukwila Fire Department was legally established as a fire department to provide certain emergency medical, fire and rescue services, and Tukwila Municipal Code Chapter 2.24 created the office of Fire Chief; and WHEREAS, the Tukwila Fire Department has a mission statement and goals and objectives to guide the organization in providing fire and medical services to our community; and WHEREAS, the Tukwila Fire Department has a basic organizational structure which may include the Chief, Officers, Firefighters, and Emergency Medical Technicians (EMTs); and WHEREAS, the Tukwila Fire Department has a certain number of members now and in the future who perform the tasks required to accomplish our response objectives; and WHEREAS, the Tukwila Fire Department is required by state law to establish turnout and response time goals: for the first arriving Basic Life Support, for Fire Engine responses to fire suppression calls, and for a full alarm assignment for Fire Engine responses to fire suppression calls; and WHEREAS, the Tukwila Fire Department has evaluated the elements identified in RCW 35.103 and included those provisions deemed appropriate in the department's emergency service delivery; and WHEREAS, the Tukwila Fire Department has developed written response coverage objectives required to comply with applicable provisions of RCW 35.103; W:\Legislative Development\Emergency Resource Deployment -Response Time Objectives 10-15-19 VC:bjs Review and analysis by Barbara Saxton Page 1 of 2 65 NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, HEREBY RESOLVES AS FOLLOWS: Section 1. The Tukwila City Council hereby adopts the Tukwila Fire Department's Emergency Resource Deployment and Response Times Objectives document (attached as Exhibit A) as the Tukwila Fire Department official policy for determining emergency medical, fire and rescue resource deployment. Section 2. The Tukwila Fire Department's Emergency Resource Deployment and Response Times Objectives document officially defines the Tukwila Fire Department written policies and procedures that establish the distribution and concentration of fixed and mobile resources of the department. PASSED BY THE CITY COUNCIL OF THE CITY OF TUKWILA, WASHINGTON, at a Regular Meeting thereof this day of , 2019. ATTEST/AUTHENTICATED: Christy O'Flaherty, MMC, City Clerk Kathy Hougardy, Council President APPROVED AS TO FORM BY: Rachel B. Turpin, City Attorney Filed with the City Clerk: Passed by the City Council: Resolution Number: Attachment: Exhibit A —Tukwila Fire Department's Emergency Resource Deployment and Response Times Objectives W:\Legislative Development\Emergency Resource Deployment -Response Time Objectives 10-15-19 VC:bjs Review and analysis by Barbara Saxton Page 2 of 2 66 Tukwila Fire Department's Emergency Resource Deployment and Response Times Objectives . POLICY STATEMENT a. The existence of the Tukwila Fire Department: 2 Meets requirement (ROW 35.103) El Does not meet requirement b. Services the Tukwila Fire Department is required to provide: Fire suppression, Basic Life Support/Emergency Medical Services, rope rescue, structural collapse rescue, confined space rescue, trench rescue, machinery rescue, swift water rescue, water -craft rescue, floodwater rescue, urban search and rescue. Ei Meets requirement (ROW 35.103) Does not meet requirement Page 1 of 4 67 c. The basic organizational structure of the Tukwila Fire Department: I,r7,•-e• 17.,'t-ar'a F4',,,,,, tottottotott ertli,to c.m.• . t , —. ... ...... 4777:7V1IttIttt077t to7.277777.717 .**.Z7P,77,M, Sttto, totted toottottett't 797t7Ita tto tto ttttOtt $7-tttttt 77'; Ct*.tt .12 . 5tttl.'777.7t77.t.17.317,17.). 7 Ass. t tot t77,77.7t7t t 4,77,77,7tt t ttt ott p'Ottt -to:toot 767tett7t77.4711.77:7Mitt .57tOrt,$(17..i. t7tetsottot 5r.nt,c7, ttq,sottott, Ctpte•ol t-tttsottott CIPZ t7774 ottottototo L171 r tt t.717,7,1.tttt.' t El Meets requirement (RCW 35.103) Does not meet requirement tOt pte s?.at t177,757ottott ,:t.tpt77 SOtt ftoolts.t.tot:17.t.;q .• .7— • CArtlato StttrtoO :71 7417 Ctott Itt7t tt nt• Li t'me, 1.1 Ct-vt.t.,n Efrttrte,,,,:y rrt Speti,t,lt• Page 2 of 4 68 d. The expected number of Tukwila Fire Department employees. EI Meets requirement (RCW 35.103) 0 Does not meet requirement FTE o Chief Officers 7 o Career Firefighters 55 o Volunteer Firefighters o Resident/Part-Time FF's o Administrative Support 2 o Mechanics o Public Education Staff o Fire Prevention Staff 2 o Emergency Management Staff o Dispatching Staff o Other Staff o TOTAL STAFF 67 e. The functions that Tukwila Fire Department employees are expected to perform. Firefighting, Basic Life Support/Emergency Medical Services, technical rescue, inspections, public education, and pre -fire planning. RI Meets requirement (RCW 35.103) 0 Does not meet requirement 2. ADOPTED STANDARDS Every fire jurisdiction shall adopt service delivery objectives in a written statement for all services that are provided in an emergency mode. For the Tukwila Fire Department, these include the following: Page 3 of 4 69 a. Turnout time. Meets requirement (RCW 35.103) El Does not meet requirement Turnout Time Standard: The Tukwila Fire Department has adopted a turnout time standard of 03:01 for Fire and 02:38 for Emergency Medical Services, which the department should meet within a 90th percentile annually. b. Response time for the arrival of the first arriving engine company at a fire suppression incident. RE Meets requirement (RCW 35.103) El Does not meet requirement Response Time Standard: The Tukwila Fire Department has adopted a response/travel time standard of 07:59 for the arrival of the first engine company to a fire suppression incident, which the department should meet within a 90th percentile annually. C. Response time for the deployment of a full first alarm assignment at a fire suppression incident. EI Meets requirement (RCW 35.103) Ei Does not meet requirement Response Time Standard for a Full First Alarm Assignment: The Tukwila Fire Department has adopted a response/travel time standard of 09:29 for the arrival of the full complement of a first alarm response to a fire suppression incident, which the department should meet within a 90th percentile annually. d. Response time for the arrival of the first arriving unit with a first responder or higher level capability at an emergency medical incident. Ei Meets requirement (RCW 35.103) El Does not meet requirement Response Time Standard: The Tukwila Fire Department has adopted a response/travel time standard of 07:52 for the arrival of the first emergency medical unit with appropriately trained personnel on board to an emergency medical incident, which the department should meet within a 90th percentile annually. Page 4 of 4 70