HomeMy WebLinkAboutCDN 2019-11-13 Item 2F - City Council - Pilot Program for Public Service RecognitionCity of Tukwila
Allan Ekberg, Mayor
TO: Community Development & Neighborhoods Committee
FROM: Laurel Humphrey, Council Analyst
DATE: November 6, 2019
SUBJECT: City Council Recognition of Exceptional Work by City Staff
ISSUE
A resident suggested that the City Council do a betterjob of recognizing and celebrating exceptional
work by City Employees and the Community Development & Neighborhoods Committee requested
the development of a program to be implemented in 2020.
BACKGROUND
The City of Tukwila has a talented and committed staff that embody the City's values of "Caring,
Professional, and Responsive." City Administration has a robust Employee Recognition Policy that
includes peer -initiated kudos and annual awards, but it is internal facing and the public are not often
aware of the dedicated employees working hard behind the scenes, or of specific instances when an
employee demonstrates exceptional service to the community.
Below is a draft program for the Committee's consideration. The City Council could also strengthen
its recognition of public service in other ways, such as acknowledging the City's annual award winners
at a Council meeting or by observing and calling attention to Public Service Recognition Week, which
will be May3-9, 2020,
City Council Recognition of Exceptional Service to the Community
2020 Pilot Program
Goal
The City Council would like to highlight exceptional work done by City employees so that the
community is more informed about high quality public service.
Criteria
Nominations can be made for acts of service that go above and beyond normaljob duties, and that
meet one or more of the following:
• Shows exceptional initiative, creativity or resourcefulness
• Demonstrates outstanding customer service to a member or members of the public
• Demonstrates exceptional ability working in a environment of cultural diversity
• Provides excellence in follow-through
��
INFORMATIONAL MEMO
Page 2
Nomination Form
A nomination form will be made available for use by employees, managers, Councilmembers, and the
public. The program and forms will be advertised in various City communications channels, including
social media, the Hazelnut and other opportunities. Nominations will be forwarded to the Council
President for review.
City Council Recognition
The Council President will determine individuals and acts of service to be formally recognized by the
City Council. it is possible that multiple individuals will be recognized.
Recognition will occur at a City Council meeting (attendance by the employee will be optional) and
published in the electronic or hard copy of the Hazelnut.
Recognition will occur at least twice in 2020 at a Council meeting determined by the Council
President.
The program will be evaluated at the end of 2020.
120