Loading...
HomeMy WebLinkAbout19-210 - Environmental Systems Research Institute, Inc ("Esri") - Small Enterprise Agreement19-210 Council Approval 12/2/19 Esri Use Only: Oust, Name Gust, # PO tt Esri Agreement # oo279066.0 SMALL EN""i ERPRI ;GREEMENT NTY AND V •UNICIPALITY GOVERNi'!. ENT (E214-1) This Agreement is by and between the organization identified in the Quota Systems Research Institute, Inc. ("Esri"). n "Customer" i and Environmental This Agreement sets forth the terms for Customer's use of Products and incorporates by reference (i) the Quotation and (ii) the Master Agreement. Should there be any conflict between the terms and conditions of the documents that comprise this Agreement, the order of precedence for the documents shall be as follows: (i) the Quotation, (ii) this Agreement, and (iii) the Master Agreement. This Agreement shall be governed by and construed in accordance with the laws of the state in which Customer is locatedwithout reference to conflict of laws principles, and the United States of America federal law shall govern in matters of intellectual property. The modifications and additional rights granted in this Agreement apply only to the Products fisted in Table A, Uncapped Quantities Desktop Software and Extensions (Single Use) ArcGIS Desktop Advanced ArcGIS Desktop Standard ArcGIS Desktop Basic ArcGIS Desktop Extensions. ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Geostatistical Analyst, ArcGIS Publisher, ArcGIS Network Analyst, ArcGIS Schematics, ArcGIS Workflow Manager, ArcGIS Data Reviewer Enterprise Software and Extensions ArcGIS Enterprise and Workgroup (Advanced and Standard) ArcGIS Enterprise Extensions: ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Schematics, ArcGIS Workflow Manager Enterprise Additional Capability Servers ArcGIS Image Server Table A °f Products Developer Tools ArcGIS Engine ArcGIS Engine Extensions: ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Engine Geodatabase Update, ArcGIS Network Analyst, ArcGIS Schematics ArcGIS Runtime (Standard) ArcGIS Runtime Analysis Extension Limited Quantities One (1) Professional subscription to ArcGIS Developer* Two (2) Esri CityEngine Advanced Single Use Licenses 50 ArcGIS Online Viewers 50 ArcGIS Online Creators 10,000 ArcGIS Online Service Credits 50 Level 2 ArcGIS Enterprise Named Users 2 Insights for ArcGIS for use with ArcGIS Enterprise 2 Insights for ArcGIS for use with ArcGIS ©aline OTHER BENEFITS ber of Esri User Conference registrations provided annually Number of Tier 1 Help Desk individuals authorized to call Esri aximum number of sets of backup media, if requested** If Paced e-Learning Uncapped Five percent (5%) discount on all individual commercially available instructor -led training classes at Esri facilities purchased outside this Agreement (Discount does not apply to Small Enterprise Training Package) Maintenance is not provided for these items "'Additional sets of backup media may be purchased for a fee Page 1 of 6 November 20, 2018 Customer may accept this Agreement by signing and returning the whole Agreement with (i) the Quotation attached, (ii) a purchase order, or (iii) another document that Matches the Oumahun and references this Agreement ("Ordering Document"). ADDITIONAL OR CONFLICTING TERMS IN CUSTOMER'S PURCHASE ORDER OROTHER DOCUMENT WILL NOT APPLY, AND THE TERMS OFTHIS AGREEMENT WILL GOVERN, This Agreement is effective anofthe deten4Fs,i'oreceipt ofanOrdering 0ncumeniunless otherwise agreed (oUythe parties (^EffecdvoDate^). Term of Agreement: Two (2) yt,,ans, January 1 This Agreement supersedes any previous agreements, proposals, presentations, understandings, and arrangements between the parties relating Yothe licensing o[the Products, Except as provided inArticle 4-- Pmduc\ Upda|es, no modifications can be made (othis xgneomen<, Accepted and Agreed: (CusxorrAr) PhntedNarne: Title: Mayor Cunmo:__ Address�_ _ City, State, Postal Cocle� Co"otry�__ Environmental Systems Research Institute, Inc (Esh) ' By. Adthorized Signature Printed Name: "rirn( Tbl&, Date: C(,',JS'T0MEP WF01?MA'T0N Telephmno:____� Fax: APPROVED AS TO FORM Off i ce of the City Affd—rne, r O--ADDIT'IONAL„ DEFINITIONS In addition to the definitions provided in the Master Agreement, the following definitions apply to this Agreement: "Case" means a failure of the Software or Online Services to operate according to the Documentation where such failure substantially impacts operational or functional performance. "Deploy, "Deployed" and "Deployment" mean to redistribute and install the Products and related Authorization Codes within Customer's organization(s). "Fee" means the fee set forth in the Quotation. "Maintenance" means Tier 2 Support, Product updates, and Product patches provided to Customer during the Term of Agreement. "Master Agreement" means the applicable master agreement for Esri Products incorporated by this reference that is (i) found at htip://wwyv„esri.com/legalisoftware-license and available in the installation process requiring acceptance by electronic acknowledgment or (ii) a signed Esri master agreement or license agreement that supersedes such electronically acknowledged master agreement. "Product(s)" means the products identified in Table A —List of Products arid any updates to tho Esri provides in writing. "Quotation" means the offer letter and quotation provided separately to Customer. "Technical Support" means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications. "Tier 1 Help Desk" means Customer's point of contact(s) to provide all Tier 1 Support within Customer's organization(s). "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk. "Tier 2 Support" means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support. 2,.0—AODITiONAL GRANT OF LICENSE 2,1 Grant of License. Subject to the terms and conditions of this Agreement, Esri grants to Customer a personal, nonexclusive, nontransferable license solely to use, copy, and Deploy quantities of the Products listed in Table A —List of Products for the Term of Agreement (i) for the applicable Fee and (ii) in accordance with the Master Agreement. 2.2 Consultant Access. Esri grants Customer the right to permit Custorner's consultants or contractors to use the Products exclusively for Customer's benefit, Customer will be solely responsible for compliance by consultants and contractors with this Agreement and will ensure that the consultant or contractor discontinues use of Products upon completion of work for Customer. Access to or use of Products by consultants or contractors not exclusively for Customer's benefit is prohibited. Customer may not permit its consultants or contractors to install Software or Data on consultant, contractor, or third -party computers or remove Software or Data from Customer locations, except for the purpose of hosting the Software or Data on Contractor servers for the benefit of Customer. 3„0--TERM, TERMINATION, A o Ex IRATION 3.1 Term. This Agreement and all licenses hereunder will commence on the Effective Date and continue for the duration identified in the Term of Agreement, unless this Agreement is terminated earlier as provided herein. Customer is only authorized to use Products during the Term of Agreement. For an Agreement with a limited term, Esri does not grant Customer an indefinite or a perpetual license to Products. 3,2 No Use upon Agreement Expiration or Termination. All Product licenses, all Maintenance, and Esri User Conference registrations terminate upon expiration or termination of this Agreement. 3,3 Termination for a Material Breach. Either party may terminate this Agreement for a material breach by the other party. The breaching party will have thirty (30) days from the date of written notice to cure any material breach. 3,4 Termination for Lack of Funds. For an Agreement with government or government - owned entities, either party may terminate this Agreement before any subsequent year if Page 3 of 6 November 20, 2'018 Customer is Linable to secure funding through the legislative or governing body's approval process. 1.5 Follow-on Term. If the parties enter into another agreement substantially similar to this Agreement for an additional term., the effective date of the 'follow-on agreement will be the day after the expiration date of this Agreement. 4.0---PROEx„ici tiPDATES. 4,1 Future Updates. Esri reserves the right to update the list of Products in Table A —List of Products by providing written notice to Customer. Customer may continue to use all Products that have been Deployed, but support and upgrades for deleted items may not be available, As new Products are incorporated into the standard program, they will be offered to Customer via written notice, for incorporation into the Products scftedule at no additional charge. Custormer's use of new or updated Products requires Customer to adhere to applicable additional or revised terms and conditions in the Master Agreement. 432' Product Life Cycle. During the 'Term of Agreement, some Products may be retired or may no longer be available to Deploy in the identified quantities. Maintenance will he subject to the individual Product Life Cycle Support Status and Product Life Cycle Support Policy, which can be found at iiirsitt.121,2.c.t1'11.2e2222Eict'ritttrtittItltItttnY,Ittit2titAttlifP521.5 Updates for Products in the mature and retired phases may not be available. Customer may continue to use Products already Deployed, but Customer w11 not he able to Deploy retired Products, The Fee includes standard maintenance benefits during the Term of Agreement as specified in the most current applicable Esri Maintenance and Support Program document (found at htttptliwyytvriteislieterthrjelrett). At Esri's sole discretion, Esri may make patches, hot fixes, or updates available .for download. No Software other than the defined Products will receive Maintenance. Customer may acquire maintenance for other ,Software outside this Agreement. Tier 2 S'i.4 pp Ort. 1, Customer will provide Tier 1 Support through the Tier 1 Help Desk to all Customer's authorized users.. 2, The Tier 1 Help Desk will be fully trained in the Products. 4, At a minimum, 'Tier 1 Support will include those activities that assist the user in resolving how-to and operational questions as wet as questions on installation and troubleshooting procedures. The Tier 1 Help Desk will be the initial point of contact. for all questions and reporting of a Case. The Tier 1 Help Desk will obtain a full description of each reported Case and the system configuration from the user. This may include obtaining any customizations, code samples, or data involved in the Case., 5, If the Tier 1 Help Desk cannot resolve the Case, an authorized Tier 1 Help Desk individual may contact Tier 2 Support. The Tier 1 Help Desk will provide support in such a way as to minimize repeat calls and make solutions to problems available to Customer's organization. 6. Tier 1 Help Desk individuals are the only individuals authorized to contact Tier 2 Support. Customer may change the Tier 1 Help Desk individuals by written notice to Esri. "Fter 2 SkIppOrt 1. Tier 2 Support will log the calls received from Tier 1 Help Desk. Tier 2 Support w II review all information collected by and received from the Tier 1 Help Desk including preliminary documented. troubleshooting provided by the Tier 1 Help Desk when Tier 2 Support is required, 3. 'Tier 2 Support may request that Tier 1 Help Desk individuals provide verification of information, additional information, or answers to additional questions to supplement any preliminary information gathering or troubleshooting performed by. Tier 1 Help Desk. 4. Tier 2 Support will attempt to resolve the Case .submitted by Tier 1 Help Desk. Page 4 of f3 November 20, 20'18 5, When the Case isresolved, Tier 2Support will communicate the information VoTier 1 Help Desk, and Tier 1 Mo|p Desk will disseminate the resolution tothe uner(s), Vi This Agreement will not baconstrued orinterpreted aaanexclusive dealings agreement orCustomer's endorsement ofProducts. Either party may publicize the existence ofthis Agreement. 7.U--Ai)mVx|5TR4TwFzREQU|REMEwTS 7AOEM Licenses. Under Esri'sOEM orSolution OEM programs, OEM partners are authorized on embed orbundle portions ofEudproducts and services with their application orservice, OEM partners' business model, licensing terms and conditions, and pricing are independent ofthis Agreement. Customer will not seek any discount from the OEM partner orEnribased onthe availability ofProducts under this Agreement. Customer will not denoupieEnhproducts m, services from the OEM portners'application ur service. 7'2Annual Report nfDeployments. A1each anniversary date and ninety (8O)calendar days prior tothe expiration nfthis Agreement, Customer will provide Exhwith awritten report detailing all Deployments. Upon request, Customer will provide records sufficient toverify the accuracy nfthe annual report, 8-0--ORoEn'Ns,Aommw/STmxRVE PKooEDu�E,3,DELIVERY, AND DEpLoYnaEmr e` Orders, Delivery, and Deployment a, Upon the Effective Date, Eohwill invoice Customer and provide Authorization Codes Vz activate the non destructive copy protection program that enables Customer tadownload, operate, or allow access tothe Products, If this iaaMulti-year Agreement, Enhmay invoice the Fee before the annual anniversary date for each b. Undisputed invoices will bedue and payable within thirty (3O)calendar days from the date c4 invoice, Eoh'afederal |Dnumber isQ5-2775'73Z c,, If requested, Eah wi�iship backup media to the ship -to address identified onthe Ordering Document, FOB Destination, with shipping charges prepaid, Customer, acknowledges that should Sales cruse taxes become due asa result ofany shipments of tangible maUim. Enh has aright !oinvoice and Customer will pay any such sales or use tax associated with the receipt of tangible media, g,2Order Requirements. EsMdoes not require Customer Vuissue mpurchase order. Customer may submit apurchase order inaccordance with its own process requirements, provided that if Customer issues apurchase order, Customer will submit its initial purchase order pnthe Effective Date, If this is a multi -year Agreement, Customer will submit subsequent purchase orders twEsda\least thirty (30) calendar days before the annual anniversary date for each a, All orders pertaining Wthis Agreement will he processed through Customer's centralized point of contact, 13, The following information will be included in each Ordering Document, (1) Cumonnornamo; Eshcustomer number, if known; and bill -to and ship -to addresses (2) Order number (3) Applicable annual payment due 94--WERGERS Ac(�u*0TxOm3,OR UmESIN'URES ifCustomer inacommercial entity, Customer will notify Eohinwriting mthe event of(i)e consolidation, merger, orreorganization ofCustomer with orinto another corporation orentity; (ii)Customer's acquisition ofanother entity; ur(iii)a transfer nrsale of all orpart of Customer's organization (subsections i, ii, and iii.udleohvok' referred mas"Ownership Change^),There will be nodecrease inFee asaresult ofany Ownership Change. 9.1 |fanOwnership Change increases the cumulative program count beyond the maximum level for this Agreement, Eorireserves the right to increase the Fee orterminate this Agreement and the parties will negotiate onew agreement. 9.2 |faoOwnership Change results intransfer or sale ofaportion ofCustomer's organization, that portion ofCustnn`or'uorganization will transfer the Products to Customer or uninstall, remove, and destroy all copies of the Products. 9.3 This Agreement may not be assigned to a successor entity as a result of an Ownership Change unless approved by Esri in writing in advance. If the assignment to the new entity is not approved, Customer will require any successor entity to uninstall, remove, and destroy the Products. This Agreement will terminate upon such Ownership Change. Page 6 of 6 Noverrit.,er 20. 2010 THE SCIENCE OF WHERE " Environmental Systems Research Institute, Inc, 380 New York St Redlands, CA 92373-8100 Phone: (909) 793-2853 Fax: (909) 307-3049 DUNS Number: 06-313-4175 CAGE Code: OAMS3 To expedite your order, please attach a copy of this quotation to your purchase order. Quote is valid from: 9/17/2019 To: 12/16/2019 uotation # Q-397386 Date: October 2, 2019 Customer # 135074 Contract # City of Tukwila Information Technology Dept 6300 Southcenter Blvd Ste 202 Tukwila, WA 98188 ATTENTION: Joseph Todd PHONE: (206) 433-7150 EMAIL: joseph.toddgtuk a agov If you have made ANY alterations to the line items included in this quote and have chosen to sign the quote to indicate your acceptance, you must fax Esri the signed quote In its entirety in order for the quote to be accepted. You will be contacted by your Customer Service Representative if additional information is required to complete your request. If your organization is a US Federal, state, or local government agency: an educational facility; or a company that will not pay an invoice without having issued a formal purchase order, a signed quotation will not be accepted unless it Is accompanied by your purchase order. In order to expedite processing, please reference the quotation number and any/all applicable Esri contract number(s) (e.g. MPA, ELA, SmartBuy, GSA, BPA) on your ordering document, BY SIGNING BELOW, YOU CONFIRM THAT YOU ARE AUTHORIZED TO OBLIGATE FUNDS FOR YOUR ORGANIZATION, AND YOU ARE AUTHORIZING ESRI TO ISSUE AN INVOICE FOR THE ITEMS INCLUDED IN THE ABOVE QUOTE IN THE AMOUNT OF $5Q, PLUS SALES TAXES IF APPLICABLE. DO NOT USE THIS FORM IF YOUR ORGANIZATION WILL NOT HONOR AND PAY ESRI'S INVOICE WITHOUT ADDITIONAL AUTHORIZING PAPERWORK, Please check one of the following. I agree to pay any applicable sales tax, I FAITI tax exempt, please contact me if exempt triformtion is not currently on file with Esri„ ter Signature of Authorized Representative Al 1 an Ekberg Name (Please Print) Mayor Title re./0/14, Date The quotation inforotaton propos:taffy and may not be moped or reJeasete fearer than fot the express purpose of symetet select:tun and puntasetesense Tas mfortnation may not be given to outside patties •co used for any other purpose walnut sem-meta trum Enommementat Systems RetiOnfal enetette. I rtC. fEsnt Any emanated sates manor nec BX reflected on tees quote has been sairsEssed as of the date of elm exatisteort and et merely tsomded as a onneentence for year efganzattoes uttegattny purposes Esc teserves the man to adjust and cofent sates andior USE,t at the actual. date of toyotang tf: your organmatmo m tax exempt et pays state tax terectly, then r AlIa msettcmg, your organization must Id Id den with a copy of a current fax exemption cetttfroste issued by your statas fax attthouty let the yfl sMotem Esri may charge a fee to cover expenses related to any custurner tetquatsea,,,jt to nec a p If ictany ustait, nyataygematst, tunstmernentt Mance program. or questions contact: Heather Glock Email: Phone: hglock@es'i corn 909-793 2853 x8948 The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at tttlps:/(at7;(4t3E.t:gt.(tOta/ctpt:ltOtttOptltIttttstfrtilealailctgal/t.,riodocl-speCific-tei ms-ot- use/e300. rx.lf and your applicable signed agreement with Esri, If no such agreement covers any item quoted, then Esri's standard tem-is and conditions found at https.i/go..esri. onliM APS apply to your purchase of that item. Federal government entities and government prime contractors authorized under FAR 51.1 may purchase under the terrns of Esri's GSA Federal Supply Schedule, Supplemental terms and conditions found at (tr.4;:/two.5ti,c,0rrvivi-t ifr y .)Me111:5/.5101.7,,i!62.0cl!ip!MO apply ID sorne state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esn's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in arty purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin. GLOCKH This offer is limited to the terms and conditions incorporated and attached herein, THE SCIENCE OF WHERE Environmental Systems Research Institute, Inc: 380 New York St Redlands, CA 92373-8100 Phone: (909) 793-2853 Fax: (909) 307-3049 DUNS Number: 06-313-4175 CAGE Code: OAMS3 To expedite your order, please attach a copy of this quotation to your purchase order, Quote is valid from: 9/17/2019 To: 12/16/2019 Material 168177 Qty Term 1 Year 1 uotation # t397386 Date: October 2, 2019 Customer # 135074 Contract # City of Tukwila Information Technology Dept 6300 Southcenter Blvd Ste 202 Tukwila, WA 98188 ATTENTION: Joseph Todd PHONE: (206) 433-7150 EMAIL: joseph.todd@tukwilawa.gov Populations of 0 to 25,000 Small Government Term Enterprise License Agreement 168177 1 Year 2 Populations of 0 to 25,000 Small Government Term Enterprise License Agreement Unit Price $25,000.00 $25,000.00 Total $25,000.00 $25,000 00 Subtotal: Sales Tax: Estimated Shipping and Handling (2 Day Delivery): Contract Price Adjust: $50,000.00 $5,000.00 $0.00 $0.00 Total: $55,000.00 Esn may charge a fee to MVO!" expenses related to any customer resdiremeni ro use a srodnetary vendor management, procurement. or Invoice program For questions contact: Heather Clock Email: Phone: hglock@esri 909-793-2853 x8948 'ffie items an this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at Intips://Assets esri cornicr)nterifirt )1 r/r 11 101 dl i( q '0 1711 1 7170 1 f -1..(Sele300.1"),..df, and your applicable signed agreement with Lori It no such agreement covers any item quoted, then Esri's standard terms, and conditions found at rIllps:ligQ,E?sri.opr,QNi)PS apply to your purchase, of that item. Federal government entities and government prirne contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at f 0.4)5 iiwyry,! i,,r.r,ir7.c.prrYen73gd11 1 11(t3 r1mi.:4,;.tlpe7tittpp1e711er7t3i -apply to some state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings Acceptance of this quotation is lirnited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer , or confirmation sent to or to be sent by buyer, Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection arid purchase/license. The information may not be given to outside parties or used for any pther purpose without consentfrorn [co. Delivery is FOR Origin, GLOCKH This offer is limited to the terms and conditions incorporated and attached herein, October 2, 2019 Mr, Joseph lifiodd City of Tukwila 6300 Southcenter Blvd Ste 202 Tukwila, WA 98188 Dear Joseph., Esri Small Municipal and County (ilovernment Enterprise Agreement (EA) is a two-year agreement that will gram your organization access to Esri® term license software on an unlimited basis including maintenance on all software offered through the EA for the term of the agreement. The EA will be effective on the date executed and will require a firm, two-year commitment. Based on Esri's work with several organizations similar to yours, we know there is significant potential to apply geographic information system (GIS) technology in many operational and technical areas within your organization, For this reason, we believe that your organization will greatly benefit from an. enterprise agreement, An EA will provide your organization with numerous benefits including: 8 A lower cost per unit for licensed software o Substantially reduced administrative and procurement expenses • Maintenance on all Esri software deployed under this agreement • Complete flexibility to deploy software products when and where needed 1 tic fot lowing business terms and conditions will apply: o All current departments, employees, and in-house contractors of the organization will be eligible to use the software and services included in the EA. • if your organization wishes to acquire and/or maintain any Esri software during the term of the agreement that is not included in the EA, it may do so separately at the Esri pricing that is generally available for your organization for software and maintenance. • 'The organization will establish a single point of cmtact for orders and deliveries and will be responsible for redistribution to eligible users. O 'The organization will establish a Tier 1 support center to field calls from internal users otEsri software. The organization may designate individuals as specified in the EA who may directly contact Esri for Tier 2 technical support, " The organization will provide an annual report of installed filsri software to Esri„ 380 New York Street Redlands, California 92373-8100 USA 909 793 2853 in.foges.ri.corn esri.com • rsri soft‘vare and updates that the organization is licensed to use will be automatiLaky ailahlo . for downloading,. • The fee and benefits offered in Olds EA proposal are contingent upon your acceptance of rsri's Small Municipal and (founty (ioverrunent 1 \ terms and conditions. 6 I Lire 101 lor the term of. the E,A, This program oiler is valid for 90 days, ro complete the ',Igrceinem within this lime frame, please contact me within 110 SeVCII day; 10 work thrOlIgh Of" COFICCIllti `y011 !Hay have. expedite your acceptance of this LA oiler: I. Sign and return the LA contract with a Purchase Order or issue a Purchase Order that references this rA Quotation and includes the 1iillowing statement on the lace of die Purchase Order: "THIS PURCHASE ORDER IS GOVERNED BY Tut': TERMS AND CONDITION'S OF THE ESRI SMALL MUNICIPAL AND COUNTY GOVERNMENT EA, AND ADIMTIONAL 'FERMS AND CONDITIONS IN THIS PURCHASE ORDER WILL NO'f APPLY." I lave it signed b in authorized representative of the organization. 2. On the first page ot the FA, identify the central point of contact/agreement administrator. "1 he tg,deement administrator is the party that will he the contact for management of the software, ididiktration issues„ and general operations. Information should include name, title (if applicable), address. phone number, and e-mail address. 3. In the purchase order, identify the "Ship h..)" aml Iil tc.)" 101 lat' 1u r organizatn. Scud the purchase order and agreenient to the ',J.kidre.';;,,,. email or fax noted belo\v: rsri Attn: Customer Service Std-LA 380 Now York Street Redlands, (2A 9237 3-8 I 00 serviceesri.corn documents to: c,)00-307-3083 1 ipprecittc....', the opportunity to present you with this '',1-cip0sai, and 1 believe it will bring great berwtits to your o!ganization, Thank you very IMIC Best R 'ids.. [leather Glock Sinai! Governwent 1A -onsiderat' r