HomeMy WebLinkAboutCOW 2020-01-13 Item 4D - Contract - Cloud PBX Services with AllstreamCOUNCIL AGENDA SYNOPSIS
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SP0NS0R',S Cloud PBX services increase stability by guaranteeing updates to latest versions of
SUMNI,\Ry software, and provides geo-redundancy in the event of a catastrophic event. The
committee is being asked to approve the 5 year contract with Allstrearn for Cloud PBX
Services and to forward to the Special meetings of 01/27/2020 Consent Agenda.
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RECOMMENDATIONS:
SPONsoR/Ai),tIN. Technology Innovation Services
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COST IMPACT / FUND SOURCE
1—,X I IFIN 1) FfUR F, RI,1'QL-JIRL?D AMOUNT BUDGETED APPROPRIATION REQUIRED
$180,000 $0 $0
Fund Source: 000.12.518.880.42.00
Comments: Contract is $2,999.60 per month for 5 years, NTE $180,000 with a 6 month out clause
MTG. DATE
RECORD OF COUNCIL ACTION
01/13/20
MTG. DATE
ATTACHMENTS
01/13/20
Informational Memorandum dated 1/13/20
Allstream Contract
01/27/20
No attachments
37
U-9
Cify of Tukwila
Allan Ekberg, Mayor
INFORMATIONAL MEMORANDUM
TO:
Committee of the Whole
FROM:
Joseph Todd (TIS)
BY:
Eric Compton (TIS)
CC:
Mayor Ekberg
DATE:
January 13, 2020
SUBJECT:
Allstream — Cloud PBX Service
ISSUE
Transitioning
PBX Services to the Cloud.
BACKGROUND
Private Branch Exchange (PBX) is a private telephone network used within an organization.
Transitioning PBX services to the cloud increases stability by guaranteeing updates to latest
versions of software, and provides geo-redundancy in the event of a catastrophic event.
Utilizing Allstream's Cloud PBX services will increase availability by allowing a single phone
number to be used by staff on their PC, laptop, cell phone, tablet, and desk phone. City
employees will be able to make and receive phone calls as though they are at the office,
regardless of where they are (as long as they have data capabilities).
DISCUSSION
The committee is being asked to approve the 5 year contract with Allstream for Cloud PBX
Services and to forward to the Special meeting of 01/27/2020 Consent Agenda.
FINANCIAL IMPACT
The agreement is for 5 years at $2,999.60 per month, not to exceed $180,000, and features
a 6 month out clause which states if we are dissatisfied for any reason, we can terminate the
contract.
The funds are budgeted under the TIS Communications budget 000.12.518.880.42.00
Our primary objective during the initial 6 months is to determine the quality of phone calls to
ensure service is not degraded when used remotely.
RECOMMENDATION
The committee is being asked to consider the Allstream contract forward to the Special Meeting
Consent Agenda on 1/27/2020.
ATTACHMENTS
Contract
W
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
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Kent, WA
(P)
Service Quote (F)
Pete Aquino
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@prepared Date: 11/2712019
Quote Good for 30 days from the prepared date
Quote Prepared for: Joseph Todd
Customer Name CITY OF TUKWILA
Street Address/Suite 6200 SOUTHCENTER BLVD
City/State/Zip TUKWILA, WA 98188
Customer Name CITY OF TUKWILA
Street Address/Suite 6200 Southcenter Blvd
City/State/Zip Tukwila, WA 98188
Product Description
Service Term - 60 months
Total
Monthly Estimated Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
Customer Name CITY OF TUKWILA - 6200 SOUTHCENTER
Street Address/Suite 6200 Southcenter Blvd
City/State/Zip Tukwila, WA 98188
Product Description
Service Term - 60 months
$ 0.00
Monthly Estimated
Monthly Charge Monthly
CITY Charge Discount Charges
$ 0.00
Total
Activation
Activation Charge Charges
i'7�•ar.�ic7i<n'rifl). 1'y/d.��1r 11C1431�3EaU ��#F,1
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41
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Main Site
UC Cloud Voice Universal
1
$ 95.00
$ 30.00
$ 65.00
$ 250.00
$ 250.00
OTT Package - UCCV 4.2
UC Cloud Voice SIP Sessions
46
$ 12.00
$ 9.00
$ 138.00
$ 0.00
$ 0.00
Caller ID Number Only
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
53
$ 4.95
$ 3.00
$ 103.35
$ 0.00
$ 0.00
Basic Voice Seat
23
$ 8.95
$ 5.00
$ 90.85
$ 0.00
$ 0.00
UC Desktop Pro Seat
51
$ 18.95
$ 9.00
$ 507.45
$ 0.00
$ 0.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Provided Option
DIDs - Native
244
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
International Calling - Blocked
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan
1
$ 90.00
$ 90.00
$ 0.00
$ 0.00
$ 0.00
10000 (overage .025/min)
International Long Distance
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
$ 909.60
$ 250.00
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - 6300
Street Address/Suite 6300 SOUTHCENTER BLVD
City/State/Zip TUKWILA, WA 98188
Product Description
Service Term - 60 months
Monthly Estimated Total
Monthly Charge Monthly Activation
CITY Charge Discount Charges Activation Charge Charges
C:)or.uniendl 15T43' 1i 108 1360.8,81 ,. list "eam,,COm F'a q�� 2 ol.0
42
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
139
$ 0.15
$ 0.15
$ 0.00
UC Desktop Pro Seat
119
$ 18.95
$ 9.00
$ 1,184.05
Basic Voice Seat
20
$ 8.95
$ 5.00
$ 79.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 1,269.95
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Customer Name CITY OF TUKWILA - 14000 INTERURBAN
Street Address/Suite 14000 Interurban Ave S
City/State/Zip Tukwila, WA 98168
Monthly Estimated Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Service Term - 60 months
www.alistreani.corn
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43
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
12
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
UC Desktop Pro Seat
7
$ 18.95
$ 9.00
$ 69.65
$ 0.00
$ 0.00
Basic Voice Seat
5
$ 8.95
$ 5.00
$ 19.75
$ 0.00
$ 0.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$0.00
$0.00
$0.00
$0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
$ 96.30
$ 0.00
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - FIRE DEPT #52
Street Address/Suite 5900 S 147th St
City/State/Zip Tukwila, WA 98188
Product Description
Service Term - 60 months
Monthly Estimated
Monthly Charge Monthly
QTY Charge Discount Charges
Total
Activation
Activation Charge Charges
DoctimenillI 15748,8,71081360,8 1 WWWmadll9 area lin.CCFGt of 42
44
ooc aignEnvewpo|o: 9861 o4ruoArB
Access Service
Customer Provided Access
1
$0.00
UC Cloud Voice -RemmaSite
Auto -Attendant
1
$12.85
UCVoioemai| & Call Dir Box
1
$4.85
D|Du-Nadve
5
$015
Basic Voice Seat
5
$8.85
Phono-CustomorPmvidad
1
$0.00
Option
POE Switch 'Customer
1
$0.00
Provided Option
International Calling 'Blocked
1
$0.00
-DefauV
Outbound LID Va|uoPlanon
1
$ 0.0O
AnotherPmUuo»/Aocount
International Long Distance
�
1
$0.00
Plan 'Global
Directory Listing White Page
1
$0.00
Directory Primary Listing
Company Name
Address
Qty, SCete, Zip
Telephone Number 0rList
Type
$0l0
$0.00
-
$0.00
$8.00
$4.95
$0.00
$0.00 �
$3.00
$1.95
$0l0
$0.00
$015
$0.00
$0.00
G0.00
$5.00
$1S.75
$&OU
$0.00
$0.00
$0.00
80.00
$0.00
$0.00
$0.00 i
$0%0
$OlN
$0.00
$0.00
G0.00
$0l0 �
| |
$0.00
$010
$010
$0.00
$0.00
$0.00
$20.65 $0.00
CustomerNumeCRYOFTUKm|LA-COMMUNITYCENTER
Street Address/Suite 1u4c442ndAve G
City/Stato/ZipTukwila, VVA88108
/
Monthly Estimated Total !
Monthly Charge Monthly Activation �
Product Description QTY Charge Discount Charges Activation Charge Charges
�
_
Service Term '0Vmonths
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DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
33
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
UC Desktop Pro Seat
19
$ 18.95
$ 9.00
$ 189.05
$ 0.00
$ 0.00
Basic Voice Seat
14
$ 8.95
$ 5.00
$ 55.30
$ 0.00
$ 0.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - FIRE DEPT #54
Street Address/Suite 4237 S 144th St
City/State/Zip Tukwila, WA 98168
Product Description
Service Term - 60 months
$ 251.25 $ 0.00
Monthly Estimated Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
13C,uaimentID 15741ri,3 71081:36( 881 www.all, 'trey " xorn Flage h ol,tit
46
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
5
$ 0.15
$ 0.15
$ 0.00
Basic Voice Seat
5
$ 8.95
$ 5.00
$ 19.75
Phone - Customer Provided
1
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
- Default
Outbound LD ValuePlan on
1
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 26.65
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Customer Name CITY OF TUKWILA - FIRE DEPT #53
Street Address/Suite 4202 S 115th St
City/State/Zip Tukwila, WA 98168
Monthly Estimated Total
Monthly Charge Monthly Activation
Product Description CITY Charge Discount Charges Activation Charge Charges
Service Term - 60 months
C: oc,iifn,r°i(: 3 15/'d8 ,i I08 1360 i;Vi"I
www.aflstream.com
47
DocuSign Envelope ID: 9861B742-ADOF-4300-AFDC-60EBD4735A78
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
6
$ 0.15
Basic Voice Seat
6
$ 8.95
Phone - Customer Provided
1
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
Total
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - FIRE DEPT #51
Street Address/Suite 444 Andover Park E
City/State/Zip Tukwila, WA 98188
Product Description
Service Term - 60 months
$ 0.00
$ 8.00
$ 4.95
$ 3.00
$ 1.95
$ 0.15
$ 0.00
$ 5.00
$ 23.70
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 30.60
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Monthly Estimated Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
0)oc nn'ierfflD: 15/r4887 1081360,881 www.allstrearn.com R(J , 8 of 42
48
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
26
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
UC Desktop Pro Seat
8
$ 18.95
$ 9.00
$ 79.60
$ 0.00
$ 0.00
Basic Voice Seat
18
$ 8.95
$ 5.00
$ 71.10
$ 0.00
$ 0.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total $ 157.60 $ 0.00
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - 600 MINKLER
Street Address/Suite 600 Minkler Blvd
City/State/Zip Tukwila, WA 98188
Monthly Estimated Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Service Term - 60 months
wwwAlstreamcorn�:a c7Gr 4? trf �s'
49
DocuSign Envelope ID: 986lB742-ADOF-4300-AFDC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
14
$ 0.15
$ 0.15
$ 0.00
UC Desktop Pro Seat
8
$ 18.95
$ 9.00
$ 79.60
Basic Voice Seat
6
$ 8.95
$ 5.00
$ 23.70
Phone - Customer Provided
1
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
Plan - Global
P
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 110.20
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - 13900 INTERURBAN
Street Address/Suite 13900 Interurban Ave S
City/State/Zip Tukwila, WA 98168
Product Description
Service Term - 60 months
Monthly Estimated
Monthly Charge Monthly
QTY Charge Discount Charges
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
Activation
Activation Charge Charges
:)ocunioWJD 1,574,EM7I081 60 8,81 www.allstrearn.com I''ngo '10 of 42
50
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
5
$ 0.15
UC Desktop Pro Seat
4
$ 18.95
Basic Voice Seat
1
$ 8.95
Phone - Customer Provided
1
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
Total
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
$ 0.00
$ 0.00
$ 0.00
$ 8.00
$ 4.95
$ 0.00
$ 0.00
$ 3.00
$ 1.95
$ 0.00
$ 0.00
$0.15
$0.00
$0.00
$0.00
$ 9.00
$ 39.80
$ 0.00
$ 0.00
$ 5.00
$ 3.95
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$ 0.00
$ 0.00
$ 0.00
$ 50.65
$ 0.00
Customer Name CITY OF TUKWILA FOSTER GOLF
Street Address/Suite 13500 Interurban Ave S
City/State/Zip Seattle, WA 98168
Monthly Estimated Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Service Term - 60 months
Docuinor[fl' 1) '8 748 871081;:;E:,f1881
51
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
3
$ 0.15
$ 0.15
$ 0.00
UC Desktop Pro Seat
1
$ 18.95
$ 9.00
$ 9.95
Basic Voice Seat
2
$ 8.95
$ 5.00
$ 7.90
Phone - Customer Provided
1
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
- Default
Outbound LD ValuePlan on
1
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 24.75
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - NEIGHBORHOOD RESOURCE (POLICE)
Street Address/Suite 14862 Tukwila International Blvd
City/State/Zip TUKWILA, WA 98168
Product Description
Service Term - 60 months
Monthly Estimated
Monthly Charge Monthly
CITY Charge Discount Charges
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
Activation
Activation Charge Charges
Dor,uKnontilD: 1( 81 60 881 9fww.alls'trea "t"W.t,:orn 12 )f 42
52
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access 1 $ 0.00
UC Cloud Voice - Remote Site
$ 0.00
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
3
$ 0.15
$ 0.15
$ 0.00
Basic Voice Seat
3
$ 8.95
$ 5.00
$ 11.85
Phone - Customer Provided
1
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$ 0.00
$ 0.00
- Default
Outbound LD ValuePlan on
1
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 18.75
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
Customer Name CITY OF TUKWILA - POLICE SUBSTATION
Street Address/Suite 717 Southcenter Mall
City/State/Zip Tukwila, WA 98188
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Monthly Estimated Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Service Term - 60 months
Dor;a nientll.). 157= 88171081360.881 W'W'W.a I Isti-eam.cOr Page, jai ofi 4'2
53
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access 1 $ 0.00
UC Cloud Voice - Remote Site
$ 0.00
$ 0.00 $ 0.00
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
5
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
Basic Voice Seat
5
$ 8.95
$ 5.00
$ 19.75
$ 0.00
$ 0.00
Phone - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
POE Switch - Customer
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Provided Option
International Calling - Blocked
1
$0.00
$0.00
$0.00
$0.00
- Default
Outbound LID ValuePlan on
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Another Product/Account
International Long Distance
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Plan - Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
Directory Primary Listing
Company Name
Address
City, State, Zip
Telephone Number to List
Type
$ 26.65 $ 0.00
Doc�wren lD 151488710812,,(60,881 www.alisti-eam,.com Page '(' of,1�2
54
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Summary of Charges
Estimated Monthly
Location
Charges
CITY OF TUKWILA 6200 Southcenter Blvd Tukwila, WA 98188
$ 0.00
CITY OF TUKWILA - 6200 SOUTHCENTER 6200 Southcenter Blvd Tukwila, WA
$ 909.60
98188
CITY OF TUKWILA - 6300 6300 SOUTHCENTER BLVD TUKWILA, WA 98188
$ 1,269.95
CITY OF TUKWILA - 14000 INTERURBAN 14000 Interurban Ave S Tukwila, WA
$ 96.30
98168
CITY OF TUKWILA - FIRE DEPT #52 5900 S 147th St Tukwila, WA 98188
$ 26.65
CITY OF TUKWILA - COMMUNITY CENTER 12424 42nd Ave S Tukwila, WA
$ 251.25
98168
CITY OF TUKWILA - FIRE DEPT #54 4237 S 144th St Tukwila, WA 98168
$ 26.65
CITY OF TUKWILA - FIRE DEPT #53 4202 S 115th St Tukwila, WA 98168
$ 30.60
CITY OF TUKWILA - FIRE DEPT #51 444 Andover Park E Tukwila, WA 98188
$ 157.60
CITY OF TUKWILA - 600 MINKLER 600 Minkler Blvd Tukwila, WA 98188
$ 110.20
CITY OF TUKWILA - 13900 INTERURBAN 13900 Interurban Ave S Tukwila, WA
$ 50.65
98168
CITY OF TUKWILA FOSTER GOLF 13500 Interurban Ave S Seattle, WA 98168
$ 24.75
CITY OF TUKWILA - NEIGHBORHOOD RESOURCE (POLICE) 14862 Tukwila
$ 18.75
International Blvd TUKWILA, WA 98168
CITY OF TUKWILA - POLICE SUBSTATION 717 Southcenter Mall Tukwila, WA
$ 26.65
98188
Grand Total:
Total Activation
Charges
$ 0.00
$ 250.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 2,999.60 $ 250.00
Prepared Date: 11/27/2019
Quote Good for 30 days from the prepared date
Quote Prepared for: Joseph Todd
: C7�,tirr�r,!:riCli 7. I;r74 9tS/ 1l)I '1;;F,C;I. 1p31 ww. llstrCSP( .corn Pocl.. 15 of 42
55
DocuSign Envelope ID: 98616742-ADOF-4300-AFOC-60EBD4735A7B
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Kent, WA
(P)
Service Order (F)
Pete Aquino
tact.q..-aa m anallstream c4_rn
Customer Name ("Customer") CITY OF TUKWILA
Street Address/Suite 6200 SOUTHCENTER BLVD
City/State/Zip TUKWILA, WA 98188
Customer Name CITY OF TUKWILA
Street Address/Suite 6200 Southcenter Blvd
City/State/Zip Tukwila, WA 98188
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
Total $ 0.00 $ 0.00
Customer Name CITY OF TUKWILA - 6200 SOUTHCENTER
Street Address/Suite 6200 Southcenter Blvd
City/State/Zip Tukwila, WA 98188
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
Doci[mofitl[3: 15.748871081360.881 www.alistrearri.com F'ago 16 o142
56
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Main Site
UC Cloud Voice Universal OTT
1
$ 95.00
$ 30.00
$ 65.00
Package - UCCV 4.2
UC Cloud Voice SIP Sessions
46
$ 12.00
$ 9.00
$ 138.00
Caller ID Number Only
1
$ 0.00
$ 0.00
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
53
$ 4.95
$ 3.00
$ 103.35
Basic Voice Seat
23
$ 8.95
$ 5.00
$ 90.85
UC Desktop Pro Seat
51
$ 18.95
$ 9.00
$ 507.45
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
Option
DIDs - Native
244
$ 0.15
$ 0.15
$ 0.00
International Calling - Blocked -
1
$ 0.00
$ 0.00
Default
Outbound LID ValuePlan 10000
1
$ 90.00
$ 90.00
$ 0.00
(overage .025/min)
International Long Distance Plan -
1
$ 0.00
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total
$ 909.60
Customer Name CITY OF TUKWILA - 6300
Street Address/Suite 6300 SOUTHCENTER BLVD
City/State/Zip TUKWILA, WA 98188
$ 250.00
$ 250.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 250.00
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
DcjcurnoimlID: '15 74B'6'7 10811 3(30.M3 www.allstream.corn 17 oi42
57
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
139
$ 0.15
UC Desktop Pro Seat
119
$ 18.95
Basic Voice Seat
20
$ 8.95
Phone - Customer Provided Option
1
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
Total
Customer Name CITY OF TUKWILA - 14000 INTERURBAN
Street Address/Suite 14000 Interurban Ave S
City/State/Zip Tukwila, WA 98168
$ 0.00
$ 0.00 $ 0.00
$ 8.00
$ 4.95
$ 0.00
$ 0.00
$ 3.00
$ 1.95
$ 0.00
$ 0.00
$0.15
$0.00
$0.00
$0.00
$ 9.00
$ 1,184.05
$ 0.00
$ 0.00
$ 5.00
$ 79.00
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$ 1,269.95
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
L7o inic'ritI[D: 48871O81360.F>f�`1� WW.allst e .COt"IGt Page 1�,8, of 42
58
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
12
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
UC Desktop Pro Seat
7
$ 18.95
$ 9.00
$ 69.65
$ 0.00
$ 0.00
Basic Voice Seat
5
$ 8.95
$ 5.00
$ 19.75
$ 0.00
$ 0.00
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
Customer Name CITY OF TUKWILA - FIRE DEPT #52
Street Address/Suite 5900 S 147th St
City/State/Zip Tukwila, WA 98188
Product Description
Initial Service Term - 60 months
$ 96.30
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
f.:)¢;�r,�irru,^ntlCma I"��i�1E��CS'f IC114�1;�3f,O t�E;b'I
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- - - -
-
AccessService
Customer Provided Access 1 $0.00 $0.00 $0.00 $ 0.00
VC Cloud Voice ' Remote Site
� Auto -Attendant
1
B12.95
$8.00
$4.95
$OOO
$0/0
UCVnicomai|&Call DirBox
1
$4.95
$3.00
*1.95
$0J0
$0.00
D|Dn-Nodvo
5
$015
$015
$0.00
$0.00
$0.00
� Basic Voice Seat
5
$8.95
$5.00
$1875
$0.00
$0.00
� Phnno-CuuoomerPmvidedOpUnn
1
S0.00
$0.00
$U�0O
$0.00
� POE Switch ' Customer Provided
1
$0.00
$0.00
$0.00
$0.00
| Option
� International Calling ' Blocked -
1
$0.00
$0.00
80.00
$ 0.00
Default
� Outbound LDYo|uaP�nonAno�or
�
1
$0.00
$0.00
$0.00
$0.00
� Product/Account
! International Long Distance Plan '
1
$0.00
$0.00
80.00
$O10
Global
� Directory Listing White Page
1
$0.00
$0.00
$0.00
$0.00
'
� Total
-
$20.65
$0.00
� Customer Name CITY OFTUKVVLA'COMMUNITY CENTER
| Street Address/Suite 1242442ndAve 6
' City/State/ZipTukwila, VVA98108
Monthly
Total
Total
Monthly
Charge
Monthly
Activation
Product Description
QTY
Charge
Discount
Chu,ges'
Activation Charge
�
Charges
Initial Service Term - 60 months
Dou me,nuo:167488r1m31360�881 wnww.allstrea08,co00 Pageuom4u
60
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
33
$ 0.15
UC Desktop Pro Seat
19
$ 18.95
Basic Voice Seat
14
$ 8.95
Phone - Customer Provided Option
1
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
Total
$0.00
$0.00
$0.00
$ 8.00
$ 4.95
$ 0.00
$ 0.00
$ 3.00
$ 1.95
$ 0.00
$ 0.00
$0.15
$0.00
$0.00
$0.00
$ 9.00
$ 189.05
$ 0.00
$ 0.00
$ 5.00
$ 55.30
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 251.25 $ 0.00
Customer Name CITY OF TUKWILA - FIRE DEPT #54
Street Address/Suite 4237 S 144th St
City/State/Zip Tukwila, WA 98168
T t l
Product Description
Initial Service Term - 60 months
Monthly o a Total
Monthly Charge Monthly Activation
QTY Charge Discount Chargesl Activation Charge Charges
f��c�r�ncrici�iC(C:1 i!if'�gE�x,�'�/1(7F31w�E;l1.i:3131
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61
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
5
$ 0.15
$ 0.15
$ 0.00
Basic Voice Seat
5
$ 8.95
$ 5.00
$ 19.75
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total
Customer Name CITY OF TUKWILA - FIRE DEPT #53
Street Address/Suite 4202 S 115th St
City/State/Zip Tukwila, WA 98168
$ 26.65
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
Dnc.unier"i41[.1 15148871081360.881 wwwallstrearn.com Flag 22 ul42
62
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
6
$ 0.15
$ 0.15
$ 0.00
Basic Voice Seat
6
$ 8.95
$ 5.00
$ 23.70
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
$ 0.00
Prod uct/Account
International Long Distance Plan -
1
$0.00
$0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 30.60
Customer Name CITY OF TUKWILA - FIRE DEPT #51
Street Address/Suite 444 Andover Park E
City/State/Zip Tukwila, WA 98188
Product Description
Initial Service Term - 60 months
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00 $ 0.00
$ 0.00 $ 0.00
$ 0.00 $ 0.00
$ 0.00 $ 0.00
$ 0.00 $ 0.00
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
DomirnenUD1 15748871081-360.881 www.alisti-eam.com Pogo 3 cd 42
63
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
DIDs - Native
26
$ 0.15
$ 0.15
$ 0.00
UC Desktop Pro Seat
8
$ 18.95
$ 9.00
$ 79.60
Basic Voice Seat
18
$ 8.95
$ 5.00
$ 71.10
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
$ 0.00
Default
Outbound LD ValuePlan on Another
1
$ 0.00
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
Total $ 157.60
$ 0.00 $ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Customer Name CITY OF TUKWILA - 600 MINKLER
Street Address/Suite 600 Minkler Blvd
City/State/Zip Tukwila, WA 98188
Monthly Total Total
Monthly Charge Monthly Activation
Product Description QTY Charge Discount Charges Activation Charge Charges
Initial Service Term - 60 months
(=)ox;rnn¢'nff.)f57,48871081 60 ff','l WW . llstrearn.corn 21 o42
64
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A76
Access Service
Customer Provided Access 1 $ 0.00
UC Cloud Voice - Remote Site
$ 0.00 $ 0.00 $ 0.00
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
DIDs - Native
14
$ 0.15
$ 0.15
$ 0.00
$ 0.00
UC Desktop Pro Seat
8
$ 18.95
$ 9.00
$ 79.60
$ 0.00
Basic Voice Seat
6
$ 8.95
$ 5.00
$ 23.70
$ 0.00
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$0.00
$0.00
$0.00
Option
International Calling - Blocked -
1
$0.00
$0.00
$0.00
Default
Outbound LD ValuePlan on Another
1
$ 0.00
$ 0.00
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
$ 0.00
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
Total $ 110.20
Customer Name CITY OF TUKWILA - 13900 INTERURBAN
Street Address/Suite 13900 Interurban Ave S
City/State/Zip Tukwila, WA 98168
Product Description
Initial Service Term - 60 months
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
I:)k:acmsrrenHD ' 5748 >P10813K30,E•381
www.alistrearTi.com
Ra q o 25 of 12
65
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
$ 8.00
$ 4.95
$ 0.00
$ 0.00
UC Voicemail & Call Dir Box
1
$ 4.95
$ 3.00
$ 1.95
$ 0.00
$ 0.00
DIDs - Native
5
$ 0.15
$ 0.15
$ 0.00
$ 0.00
$ 0.00
UC Desktop Pro Seat
4
$ 18.95
$ 9.00
$ 39.80
$ 0.00
$ 0.00
Basic Voice Seat
1
$ 8.95
$ 5.00
$ 3.95
$ 0.00
$ 0.00
Phone - Customer Provided Option
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Default
Outbound LID ValuePlan on Another
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Product/Account
International Long Distance Plan -
1
$0.00
$0.00
$0.00
$0.00
Global
Directory Listing White Page
1
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Total
$ 50.65
$ 0.00
Customer Name CITY OF TUKWILA FOSTER GOLF
Street Address/Suite 13500 Interurban Ave S
City/State/Zip Seattle, WA 98168
Product Description
Initial Service Term - 60 months
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
66 1ircurnf>nt]D: 157488,711181;;Dt50.881 WW, lls' rea m.CO �> pqF; 6 o7 '12
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access 1 $ 0.00 $ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
UC Voicemail & Call Dir Box
DIDs - Native
UC Desktop Pro Seat
Basic Voice Seat
Phone - Customer Provided Option
POE Switch - Customer Provided
Option
International Calling - Blocked -
Default
Outbound LID ValuePlan on Another
Product/Account
International Long Distance Plan -
Global
Directory Listing White Page
Total
1 $ 12.95
$ 8.00
$ 4.95
1 $ 4.95
$ 3.00
$ 1.95
3 $0.15
$0.15
$0.00
1 $ 18.95
$ 9.00
$ 9.95
2 $ 8.95
$ 5.00
$ 7.90
1 $ 0.00
$ 0.00
1 $0.00
$0.00
1 $ 0.00
$ 0.00
1 $ 0.00
$ 0.00
1 $ 0.00
$ 0.00
1 $0.00
$0.00
$ 24.75
Customer Name CITY OF TUKWILA - NEIGHBORHOOD RESOURCE (POLICE)
Street Address/Suite 14862 Tukwila International Blvd
City/State/Zip TUKWILA, WA 98168
Product Description
Initial Service Term - 60 months
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
DCac,ii nr,r.ID: 1574E3`,71C)89360.881
67
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
3
$ 0.15
Basic Voice Seat
3
$ 8.95
Phone - Customer Provided Option
1
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
Default
D
Outbound LID ValuePlan on Another
1
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
Total
$ 0.00
$ 0.00
$ 0.00
$ 8.00
$ 4.95
$ 0.00
$ 0.00
$ 3.00
$ 1.95
$ 0.00
$ 0.00
$0.15
$0.00
$0.00
$0.00
$ 5.00
$ 11.85
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
Customer Name CITY OF TUKWILA - POLICE SUBSTATION
Street Address/Suite 717 Southcenter Mall
City/State/Zip Tukwila, WA 98188
Product Description
Initial Service Term - 60 months
$ 18.75 $ 0.00
Monthly Total Total
Monthly Charge Monthly Activation
QTY Charge Discount Charges Activation Charge Charges
:}�:�r,�ai�tcsrrti[.) I`i7 9r'f47 i(:Y 1;:fE7�1. 1 W . list. ° i" .com 23 of 42
68
DocuSign Envelope ID: 9861B742-ADOF-4300-AFDC-60EBD4735A7B
Access Service
Customer Provided Access
1
$ 0.00
UC Cloud Voice - Remote Site
Auto -Attendant
1
$ 12.95
UC Voicemail & Call Dir Box
1
$ 4.95
DIDs - Native
5
$ 0.15
Basic Voice Seat
5
$ 8.95
Phone - Customer Provided Option
1
$ 0.00
POE Switch - Customer Provided
1
$ 0.00
Option
International Calling - Blocked -
1
$ 0.00
Default
D
Outbound LD ValuePlan on Another
1
$ 0.00
Product/Account
International Long Distance Plan -
1
$ 0.00
Global
Directory Listing White Page
1
$ 0.00
Total
$ 0.00
$ 0.00
$ 0.00
$ 8.00
$ 4.95
$ 0.00
$ 0.00
$ 3.00
$ 1.95
$ 0.00
$ 0.00
$0.15
$0.00
$0.00
$0.00
$ 5.00
$ 19.75
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$ 0.00
$ 0.00
$ 0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 26.65
$ 0.00
Summary of Charges
Total Monthly
Total Activation
Location
Charges
Charges
CITY OF TUKWILA 6200 Southcenter Blvd Tukwila, WA 98188
$ 0.00
$ 0.00
CITY OF TUKWILA - 6200 SOUTHCENTER 6200 Southcenter Blvd Tukwila, WA
$ 909.60
$ 250,00
98188
CITY OF TUKWILA - 6300 6300 SOUTHCENTER BLVD TUKWILA, WA 98188
$ 1,269.95
$ 0.00
CITY OF TUKWILA - 14000 INTERURBAN 14000 Interurban Ave S Tukwila, WA
$ 96.30
$ 0.00
98168
CITY OF TUKWILA - FIRE DEPT #52 5900 S 147th St Tukwila, WA 98188
$ 26.65
$ 0.00
CITY OF TUKWILA - COMMUNITY CENTER 12424 42nd Ave S Tukwila, WA
$ 251.25
$ 0.00
98168
CITY OF TUKWILA - FIRE DEPT #54 4237 S 144th St Tukwila, WA 98168
$ 26.65
$ 0.00
CITY OF TUKWILA - FIRE DEPT #53 4202 S 115th St Tukwila, WA 98168
$ 30.60
$ 0.00
CITY OF TUKWILA - FIRE DEPT #51 444 Andover Park E Tukwila, WA 98188
$ 157.60
$ 0.00
CITY OF TUKWILA - 600 MINKLER 600 Minkler Blvd Tukwila, WA 98188
$ 110.20
$ 0.00
CITY OF TUKWILA - 13900 INTERURBAN 13900 Interurban Ave S Tukwila, WA
$ 50.65
$ 0.00
98168
CITY OF TUKWILA FOSTER GOLF 13500 Interurban Ave S Seattle, WA 98168
$ 24.75
$ 0.00
CITY OF TUKWILA - NEIGHBORHOOD RESOURCE (POLICE) 14862 Tukwila
$ 18.75
$ 0.00
International Blvd TUKWILA, WA 98168
CITY OF TUKWILA - POLICE SUBSTATION 717 Southcenter Mall Tukwila, WA
$ 26.65
$ 0.00
98188
Grand Total: $ 2,999.60 $ 250.00
C`ocu niontID 15748U 1 C0'1 360 N8'I W wall ^ trea ID.corn 1= nqe 29 (fl 1 '.
69
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
The Customer acknowledges that Customer is ordering the Service(s) described below from Allstream Business Inc. (for services in Canada)
and Allstream Business US, LLC. (for services in the United States) and their subsidiaries (collectively "Allstream"). This Service Order shall be
governed by and subject to the applicable Master Service Agreement between Customer and Allstream . If the Customer has not executed a
Master Service Agreement or no Master Service Agreement is referenced in this Service Order then this Service Order shall be governed by the
terms and conditions of Allstream's standard Master Service Agreement as posted on www.allstream.com. The Services described herein will
also be subject to any additional terms and conditions below and/or incorporated herein by reference.
The Term of this Service Order will commence on the Service Activation Date for each new Service and will continue for the Term specified
below or until this Service Order has been renewed. The Term for renewal Services will commence on the Customer signature date below and
will continue for the Term specified or until further renewed.
Unless otherwise defined in this Service Order capitalized terms shall have the meaning as defined in the Master Services Agreement.
Allstream will provide a summary bill format unless contacted by the Customer to revert to a detailed invoice option.
See Product Exhibits (found on Company's website: P (/alltras�rrtali�t_erms- cc ncliti ins)
UC Cloud Voice Service Schedule
By choosing "International Calling — Blocked" as your international long distance calling program, you are advised that Allstream's long distance
network will block most, but not all, international calls made over your network. Allstream cannot block or prevent calls to Canada, Puerto Rico,
the U.S. Virgin Islands, Caribbean nations, and any other countries with dialing plans similar to the United States and North America. DESPITE
ANY BLOCKING OR OTHER MEASURES TAKEN BY ALLSTREAM, IT IS STILL CUSTOMER'S OBLIGATION TO TAKE ALL MEASURES
NECESSARY TO ENSURE AGAINST THE OCCURRENCE OF TOLL FRAUD, AND CUSTOMER HEREBY AGREES TO BE RESPONSIBLE
FOR PAYMENT OF ANY CHARGES INCURRED DUE TO TOLL FRAUD. You can find more information about Allstream's Toll Fraud Policy at:
https://support.alIstream.com/knowledge-base/toll-fraud-policy/
1 ' Total Monthly Charges do not include the following, which will be reflected on the invoice as applicable: federal, state, and local taxes and
fees, universal service fees, and Company -specific charges such as Network Access Assessment (NAA), for which the current NAA rate is
12.45% and may be subject to change with 30 days' prior written notice. Monthly long distance charges are estimated based on Customer's
estimated usage. For more information about taxes, surcharges, and fees please visit: www_ J 5_trga_m.Cc2m.
Customer Acceptance
Joseph Todd
Print Name
Responsible Party email
Allstream Acceptance
lames Robak
Print Name
Authorized Signature
joseph.todd@tultwilawa.gov
Date
This email contact will be the primary recipient of future secure information
Ea
DxuSigned by:
m's rbWk
IFC87709C24F5...
Signature
11/27/2019 1 1:01 PM PSI
Date
L)r,>curnerrtll')'"3,)74 871061;360 M')' wwwAlstreanixorn
70
F l' igo :30 of -42
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A76
Directory Listing And Billing
Address Confirmation Form
Kent, WA
(P)
g�et� acauinQ_Pa—a stmmm.mm
Please complete the listing section of this form exactly as you would like it to appear in directory services for your area. The information that
you provide will be used to submit a request for inclusion of your printed listing in the white pages of the telephone directory service in your
area as well as directory assistance services such as 411 and (XXX) 555-1212. Please provide complete information for all listings -use
additional sheets if necessary.
AE: Pete Aquino
Account#: 834155
Customer Name: CITY OF TUKWILA
Billing Address: 6200 SOUTHCENTER_BLVD
City, State, Zip: TUKWILA, WA 98188
Company Name CITY OF TUKWILA - 6200 SOUTHCENTER
Telephone Number to List (206) 431-3670 _-------- ---- ------------------- __._._._-_.—.._.___.._-..._..___._......._.._.
Address 6200 Southcenter Blvd
-- -- - ------ ...---------- - ---- ...._ ---- - .... - -- - -- - ........----
City, State, Zip Tukwila, WA 98188
Listing Type: Complimentary Listing
Directory:
Company Name
CITY OF TUKWILA - 6300
Telephone Number to List
(206) 244-1236
Address
6300 SOUTHCENTER BLVD
City, State, Zip
TUKWILA, WA 98188
_..._.....-_ _-------- _._._... ----....----- ...................... --_.....__....__.._..__....._..__._._._.. --- --- -- ......_-.._._._
Listing Type:
Complimentary Listing
--
Directory:
Company Name
CITY OF TUKWILA - 14000 INTERURBAN
Telephone Number to List
(206) 431-0166_ .........
Address
14000 Interurban Ave S
City, State, Zip
Tukwila, WA 98168
--...._....--- ---- — .........
Listing Type:
Complimentary Listing .......
Directory:
C7ocume nf.i7t 1574e8V10813,60.881 9 . ali tr rn,.com ;a<;10 31 nf'.Ifr
/�1
DocuSign Envelope ID: 9861B742-ADOF-4300-AFDC-60EBD4735A7B
Company Name CITY OF TUKWILA - FIRE DEPT #52
Telephone Number to List (206) 242-4666
Address 5900 S 147th St
._-------._..__.-- ... ._..... ____..__--...._....... ---..__...---___......_.._..---_...... ..... _-------- --._.._._._...__...__._..__._..-----..._......_.....__...__..
City, State, Zip Tukwila, WA 98188
Listing Type: Complimentary Listing
.... . . - ------
Directory:
Company Name CITY OF TUKWILA - COMMUNITY CENTER
Telephone Number to List (206) 768-2822
Address 12424 42nd Ave S
-_-- - _ ---------- -- --------
City, State, Zip Tukwila, WA 98168
-- _.� ... ... --- ----- - _ _
Listing Type: Complimentary Listing
------------------- --- --- .___ _. _ __
--
Directory:
Company Name
Telephone Number to List
Address
City, State, Zip
Listing Type:
Directory:
Company Name
Telephone Number to List
Address
City, State, Zip
Listing Type:
Directory:
CITY OF TUKWILA - FIRE DEPT #54
(206) 248-2045
4237 S 144th St
Tukwila, WA 98168
-------._._._..._.._......_... _._.._.... -—..._......... _ ...-...._...... - ._.__.._..
Complimentary Listing —
CITY OF TUKWILA - FIRE DEPT #53
(206)..762-9019
4202 S 115th St
Tukwila, WA 98168
ComDlimentary Listina —
Company Name CITY OF TUKWILA - FIRE DEPT #51
__._.._...---..........._____.....-------------_---._....._._.._------._.__.._.__.____._._---.....---.-._....._.._..._..__..__....-------...__...__..._-..__-__ .____..._..-.._....._......_.._
TelephoneNumber to List (206) 575-4404.____..____.____.___._.___................_ .___.__.__._..__..________.._......._.._..._.__...__.._._.._.......___..._...__....--------.__.._.—._..--
Address 444 Andover Park E
City, State, Zip Tukwila, WA 98188
Listing Type: Complimentary Listing
Directory:
Company Name
Telephone Number to List
Address
City, State, Zip
Listing Type:
Directory:
CITY OF TUKWILA - 600 MINKLER
(206) 433-1801 ----........... __....... ... ...
_.._..-----------------..__._..__—._.___.____.._ -------------.-----------
600 Minkler Blvd
--- .._.__..._..__-------_--_---- --_._...
Tukwila, WA 98188
Complimentary Listing
1157488 f08136O F:481 www.allstrearn.corn
72
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
Company Name CITY OF TUKWILA - 13900 INTERURBAN
--- -------- ---- _.__..__....._ ............. .......... ...------- _. .......... .... ...
Telephone Number to List(206)_433-1801...__..__.___._.._.._..___-_----..._...__...---_--___..—_----------------_._._._..-..... ____.......
..__...__....____.._-.-.-------..---------_.
Address 13900 Interurban Ave S
City, State, Zip Tukwila, WA 98168
Listing Type:
Directory:
Company Name
CITY OF TUKWILA FOSTER GOLF
Telephone Number to List
(206) 242-4221 _._.....__...__._..._______..__.__.___.._..._-__..._._._.____-.__-.......-__..____._....._..__._._...__..._....___...__.._----..__._._._...--
Address
13500 Interurban Ave S _.._.._... _......... ----- - -- ............. ._.._.._
City, State, Zip
Seattle, WA 98168
Listing Type:
Complimentary Listing
- ..... .
Directory:
Company Name CITY OF TUKWILA - NEIGHBORHOOD RESOURCE (POLIC
_..-_...-_.._....__....-_-- _._..
Telephone Number to List
Address 14862 Tukwila International Blvd
�.. -..._...._..------------------- -------.
City, State, Zip TUKWILA, WA 98168
Listing Type: Complimentary. Listing
Directory:
Company Name
CITY OF TUKWILA - POLICE SUBSTATION
Telephone Number to List
(206) 40275226...............__.._._-_._._-.--
Address
717 Southcenter Mall
City, State, Zip
Tukwila, WA 98188
Listing Type:
Complimentary Listing--------__........_---------------.....__--..-----------..__..____.....__.-----....._._...------------.._.__.__..___.
Directory:
Customer represents and warrants the above information is true and correct and understands that its name, address and phone number, as set
forth above, will be delivered to the appropriate directory publishers and directory assistance data bases. Customer will advise Allstream
("Company") immediately of any changes in the above information. Customer assumes full responsibility concerning the right to use any name
as a directory listing and agrees to hold Company free and harmless of and from any claims, loss, damage, or liability that may result from the
use of such listing. Company will take all reasonable steps to ensure that the above information appears in the next directory to be published,
however, Company does not warrant that the listing will be error -free. Company's liability for errors or omissions in Customer directory listings
shall be limited to the charge for that listing, if any, during the effective life of the directory containing the error or omission.
This Service Agreement including the most recent Master Service Agreement executed by Customer and Company, together with any
schedules or attachments (including all applicable Product Exhibits) are incorporated by reference herein, and constitute a binding commitment
between the Company and Customer, effective upon execution of this Service Agreement, and supersede all prior written or verbal agreements
or understandings. Each Party represents and warrants to the other Party that the execution, delivery and performance of this Service
Agreement by such Party has been duly authorized by all requisite corporate action, that the signatory hereto for such Party is authorized to
sign this Service Agreement. Early termination fees may apply as set forth of the Master Service Agreement.
Customer Acceptance
Joseph Todd
AllstreamAcceptance DocuSignedby: 11/27/2019 1 1:01 PM PST
James Robak r-A.-A ( rAl-1-
C7i:cmnon D: 15744';ft7 W81360,881 www.allstrearnxom I-',,rq n 33 o 42
73
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
r
allstre�ma
911 EMERGENCY SERVICE ADVISORY
FOR ALLSTREAM BUSINESS US, LLC. INTERCONNECTED VoIP SERVICES AND VoIP-ENABLED
SOLUTIONS
The Federal Communications Commission ("FCC") requires Voice over Internet Protocol ("VoIP") providers inform their customers of the
potential limitations of 911 service when access is attempted over a VoIP connection compared with traditional 911 service over the public
switched telephone network.
The FCC also requires VoIP providers to obtain and keep a record of affirmative acknowledgement by every customer using VoIP services
confirming that the customer has received and understood this ADVISORY. Failure of the Customer to sign and return this acknowledgement to
Allstream Business US, Inc., including its wholly -owned subsidiaries ("Company") may result in delay of service installation or suspension of
service until the signed acknowledgement is received by the Company.
WARNING: VoIP SERVICES, WHICH CAN INCLUDE HVS, SIP, DIDs, MARKET EXPANSION DIDs, AND OTHER VOIP-ENABLED SOLUTIONS,
MAY NOT ALLOW YOU TO DIAL 911 AND REACH E911 SERVICES IN CERTAIN SITUATIONS; DEATH OR SERIOUS INJURY MAY OCCUR IF
CUSTOMER DOES NOT HAVE AN ALTERNATIVE MEANS OF REACHING E911.
Note: This VoIP 911 Service Advisory Disclaimer and Customer Acknowledgement shall be incorporated with Customer's Services Agreement,
including Company's Master Service Agreement.
Customer acknowledges the following regarding potential limitations of 911 Access through VoIP service:
RELOCATION OF END -USER'S IP-COMPATIBLE CPE: If Customer uses and moves mobile, nomadic, non -fixed telephones and/or
IP-compatible Customer Premise Equipment ("CPE") to a new location, the E911 emergency response address associated with the CPE
telephone numbers may be incorrect. For 911 dialing to work properly, the E911 emergency response or service address within the E911
database must correspond to the physical location of the calling party. Customer may also need to reset or reconfigure network equipment to
restore 911 service.
SERVICE OUTAGE AND/OR BROADBAND CONNECTION FAILURE: 911 service may not be available during a service outage or broadband
connection failure, including situations beyond Company's reasonable control and ability to predict, such as fiber cuts, weather/storm outages,
or equipment malfunctions.
LOSS OF ELECTRICAL POWER: In the event of an electrical power failure or disruption, 911 service may not be available to the VoIP
Customer until power is restored. Customer may also need to reset or reconfigure network equipment to restore 911service.
CUSTOMER'S INCORRECT LOCATION REGISTRATION OR FAILURE TO UPDATE ITS EMERGENCY RESPONSE SERVICE LOCATION
OR ADDRESS INFORMATION WITHIN THE 911/E911 DATABASE: If Customer, or its third party PS/ALI provider, fails to maintain and
update, or provides incorrect emergency response location information for station -side phone numbers, DIDs, or market expansion DIDs within
the E911 database, 911 calls may fail.
E911 PROVISIONING INTERVALS: Following service activation and/or subsequent location registrations activated by Customer, there may be
a delay in the updating the E911 database and 911 service will not be available.
WARNING STICKERS AND/OR LABELS: Customer will receive, prior to service turn up, warning stickers or labels explaining that E911 service
may not be available from a VoIP connected headset or phone/station and shall place such stickers or labels on or near headsets or phone
stations or other CPE connected to the VoIP service.
Customer has read, understands, and agrees to the foregoing:
Printed Name: Joseph Todd
Title: CIO
Date:
Signature:
"As defined in the Master Services Agreement
i:3G'':cu ne n l[) i5748E;71081360.E381 www.alis,tF"earn.com Page 34 of 42
74
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
MASTER SERVICE AGREEMENT / TERMS OF SERVICE
This Master Service Agreement/Terms of Service ("MSA") is effective as of November 27th, 2019 ("Effective Date") by and
between Allstream Business Inc. (for services in Canada) and Allstream Business US, LLC (for services in the United States) and
their subsidiaries (collectively, "Allstream") and (CITY OF TUKWILA) ("Customer") for the provision of communications services ("
Service" or "Services") as purchased by Customer from time to time by way of a service schedule, service agreement, pricing
appendix, purchase order, or other Allstream approved methods of purchasing products or services (collectively, "Service Order").
Allstream and Customer may be referred to as a "Party" and collectively as the "Parties".
ARTICLE 1 -GENERAL
1.1 "Terms of Service" means the provisions set out in Articles 1 through 10 in this MSA. Allstream may amend this MSA,
without notice, by posting a revised MSA on www.allstream.com. Customer's continued access to and use of the Services after the
amendment has been posted constitutes Customer's acceptance of the revisions of this MSA and Customer expressly agrees that
(a) Customer will be deemed to have accepted the revisions, with no additional written agreement or express acknowledgement
required; and (b) Customer will continue to be responsible for all MRC and Charges (as defined in Articles 2 and 3).
1.2 MSA Term. This MSA will remain valid and binding until the expiration or termination of all of the Services provisioned by
Allstream on or after the Effective Date. This MSA and all Service Orders shall collectively be referred to as the "Agreement".
1.3 Order of Precedence. In the event of an express conflict between the terms of this MSA and the terms of any Service
Order, precedence will be given in the following order: (a) the Service Order, but solely with respect to the Services covered by that
Service Order; (b) this MSA.
1.4 Credit and Deposit. If requested by Allstream, Customer shall complete a credit application. Allstream may from time to
time conduct a review of Customer's credit rating and payment history. Allstream may require Customer to pay a deposit before
acceptance of this MSA or a Service Order. Additionally, for any existing Services, Allstream may require (i) Customer to pay a
deposit or (ii) an increase in the existing deposit, upon the failure of Customer to submit payment of any amount by the due date as
a condition to the continued provision of such existing Services. Allstream shall refund any amount of deposit paid pursuant to this
Section, less any amount for payments that Customer still owes to Allstream, when Allstream determines in good faith, based on
Customer's credit rating and payment history, that such deposit is no longer necessary to ensure payment, but in no event later
than after the termination of all Services and termination of this Agreement.
1.5 U.S. Services. Additional terms and conditions are applicable to Services provided in the United States. Customer's use of
any Services provided in the United States constitutes Customer's acceptance of the Policies and Info for Services in the U.S.A.
posted at www.allstream.com.
1.6 Third Party Services. Allstream reserves the right to subcontract the provision of all or part of the Services to a third party
("Supplier").
ARTICLE 2 - SERVICE ORDERS
2.1 Orders for Services. Customer acknowledges and agrees that Customer is solely responsible for the accuracy of all
Service Orders and other information that it provides to Allstream. Each Service Order shall incorporate by reference, and shall be
subject to, the terms and conditions of this Agreement and shall clearly set forth the term, pricing, service type and location(s),
monthly recurring charges ("MRC"), non -recurring charge ("NRC"), and any additional specific terms for the Services. Any purchase
order submitted by the Customer to Allstream shall be used only for invoice processing and order purposes. All Service Orders shall
be subject to availability and acceptance by Allstream. A Service Order will be deemed to have been accepted by Allstream once
the Service has been delivered to the Customer
2.2 Service Order Term. The term of each Service Order will commence on the service activation date for each new Service ("
Service Activation Date") and will continue for the period of time specified in that Service Order or until the Service Order has
been renewed. If upon expiry of the initial term the Service Order has not been renewed, the Service Term will automatically renew
for one (1) year periods (collectively, the "Service Term") until the Services are terminated by either Party upon at least sixty (60)
days written notice prior to the end of the Service Term. Customer shall continue to be responsible for payment to Allstream for the
Services to be terminated through the end of the sixty (60) day notice period. Following the initial Service Term stated in any
Service Order, Allstream reserves the right to increase rates for any Services provided thereunder upon at least thirty (30) days'
notice.
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2.3 Service Termination. Unless otherwise specified in the relevant Service Order, if the Customer terminates a Service Order
or Service without cause, or if Allstream terminates a Service Order or Service with cause after the Service Activation Date but prior
to the expiry of the Service Term, the Customer shall pay Allstream an amount equal to the MRC for the terminated Service(s) for
the balance of the Service Term, plus any additional Charges incurred by Allstream including activation, installation costs, special
construction costs and all other costs and fees. Customer acknowledges that the actual damages likely to result from an early
termination are difficult to estimate on the Effective Date. Notwithstanding the foregoing, if the Customer cancels a Service or
Service Order before the Service Activation Date, the Customer will pay a cancellation fee equal to the aggregate of one month of
MRC, any installation costs, special construction costs and any other costs incurred by Allstream, whether previously waived or not,
and any third party charges incurred by Allstream with respect to such cancelled Services.
ARTICLE 3 - BILLING AND PAYMENT
3.1 Charges and Billing. The Customer shall pay all MRC in advance and all other Charges monthly in arrears. All Charges
shall be payable thirty (30) days from the invoice date ("Due Date"), and shall be exclusive of any applicable taxes.
"Charges" means the fees, rates and charges for the Services, as set out in the applicable Service Order or as otherwise invoiced
by Allstream pursuant to the Agreement. Unless otherwise agreed to by the Parties in writing, Charges for each Service Order shall
begin to accrue upon the date the Service is provisioned by Allstream. Charges for the Services are subject to change at any time if
third party charges in connection with a Service are increased or newly charged to Allstream. Such third Party charges may include,
but are not limited to, Charges for Services, changes, connections, disconnections or terminations of a Service or any component of
a Service, including individual circuits, lines or features.
3.2 Late Payments. If the Customer is late in making any payment, the Customer shall pay a fee on any late payments at the
higher of one and one-half percent (1.5%) per month or the maximum rate allowed by applicable law. If the Customer is late in
making any payment, or if the Customer's bank returns any payment, Allstream may use a collection agency or attorney to collect
any amount owed by Customer. Customer agrees to pay all reasonable costs of collection or other action. The remedies set forth in
this Article 3.2 are in addition to and not in limitation of any other rights and remedies available to Allstream under the Agreement,
at law or in equity.
3.3 Taxes and Other Fees. All Charges for the Services are exclusive of any taxes and other fees and surcharges. Customer
shall be responsible for payment of all applicable taxes that arise in any jurisdiction, including, without limitation, value added,
consumption, sales, use, gross receipts, excise, access, and bypass ("Taxes").
3.4 Surcharges and assessments. Surcharges and assessments which are not required by regulatory agencies, but which
Allstream is permitted to charge to recover expenses, may be applied and adjusted from time to time. All such Charges will be set
forth on a detailed invoice.
3.5 Invoice Disputes. To the extent that Customer disputes any portion of an invoice in good faith, Customer shall notify
Allstream in writing and provide detailed documentation supporting its dispute within ninety (90) days of the invoice date or the
Customer's right to any billing adjustment shall be waived. In the event of a billing dispute, Customer shall timely pay all undisputed
amounts. If the dispute is resolved against Customer, Customer shall pay such amounts due plus interest from the original Due
Date. Customer may not offset disputed amounts from one invoice against payments due on the same or another account.
ARTICLE 4 - USE OF FACILITIES
4.1 Facilities.
4.1.1 Allstream: (a) is the owner of all right, title and interest in all Facilities supplied, built or otherwise provided by Allstream,
whether or not the Customer has paid any costs towards the purchase and supply of such Facilities; or (b) has obtained the right to
make the Facilities available for use by the Customer from a third party. The Customer shall have no rights in the Facilities and shall
not create or permit any liens or encumbrances on the Allstream Facilities. "Facilities" means any network facilities, fibre, conduit,
equipment, hardware or software provided in connection with Allstream's delivery of the Services or the Customer's use of the
Services.
4.1.2 The Customer shall not make any change or repair to Facilities, connect any Customer -provided facilities or equipment
to the Facilities, or allow access to the Facilities without Allstream's prior written consent. Similarly, the Customer shall be
responsible for the security of and any loss or damage to the Facilities located on the Customer's premises.
4.1.3 Allstream may access and make any routine or unscheduled maintenance, inspections, tests, repairs and adjustments
("Maintenance Activities") it deems reasonably necessary upon reasonable notice of any such Maintenance Activities that may
impact Service, except in cases of emergency (in which case, Allstream will notify the Customer as soon as reasonably possible
thereafter). Allstream shall not be liable for any resulting Service problem in the event that the Customer does not provide such
timely access. Customer will bear the costs of any additional apparatus reasonably required to be installed because of the use of
Allstream's Facilities.
4.1.4 Allstream will maintain Allstream's Facilities at no additional charge to Customer, except where work or service calls
result from failure or malfunction in, or improper operation of, Customer's facilities and/or equipment. In such event, Customer will
reimburse Allstream for the cost of the required maintenance at Allstream's standard time and material rate plus any taxes imposed
upon Company related to such maintenance, and Customer shall be responsible for the cost of repair or replacement of Allstream
equipment that is damaged by Customer's actions or equipment.
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4.1.5 Allstream shall not be liable for any damage, loss or destruction to any Customer provided equipment or network, unless
caused by the gross negligence or willful misconduct of Allstream.
4.1.6 Upon the expiration or termination of this Agreement, the Customer shall provide Allstream with access to the
Customer -provided facilities to enable the removal of Allstream's Facilities.
RTICLE 5 - DEFAULT: SUSPENSION OF SERVICE
5.1 Customer Default. Customer is in default of the Agreement if Customer (a) fails to cure any monetary breach within ten (10)
days of receiving notice of the breach from Allstream; (b) fails to cure any non -monetary breach of any terms of the agreement
within thirty (30) days of receiving notice of the breach from Allstream (c) files or initiates proceedings or has proceedings filed or
initiated against it, seeking liquidation, reorganization or other relief (such as the appointment of a trustee, receiver, liquidator,
custodian or such other official) under any bankruptcy, insolvency or other similar law; or (d) uses the Services, or permits the
Services to be used for any illegal purpose (each such event shall be a "Customer Default").
In the event of a Customer Default, Allstream may suspend Services to Customer until Customer remedies the Customer Default, or
Allstream may terminate the Agreement and/or any or all of the Services being provided hereunder. Allstream may at its sole
option, but without any obligation, cure a non -monetary breach at Customer's expense at any point and invoice Customer for the
same. These remedies are in addition to and not a substitute for all other remedies contained in the Agreement or available to
Allstream at law or in equity.
5.2 Allstream Default. Allstream is in default of the Agreement if Allstream fails to cure any non -monetary breach of any
material term of the Agreement within thirty (30) days of receiving written notice of the breach from Customer ("Allstream Default");
provided, however, that Customer expressly acknowledges that Service related failure or degradation in performance is not subject
to a claim of a Allstream Default. Customer's sole and exclusive remedy for any failure of Service is limited to any service level
agreement set forth in the applicable service schedule.
In the event of an Allstream Default that has not been cured in accordance with this Article 5.2, Customer may terminate the
Services and the Agreement upon written notice to Allstream. Any termination shall not relieve Customer of its obligations to pay all
charges incurred under the Agreement prior to such termination.
ARTICLE 6 - LIMITATION OF LIABILITY
6.1 General Limitations. To the extent allowed by law, Allstream and its Suppliers shall enjoy any statutory protections granted
to utility providers (as applicable), and shall not be liable for injury to or death of any person or for damage to or loss of any property
arising out of or attributable to their operations and performance under this Agreement. The total liability of Allstream or its Suppliers
for any and all causes and claims, whether based in contract, warranty, negligence or otherwise, and including but not limited to the
performance of the Services, shall be limited to the lesser of (i) the actual direct damages sustained by Customer; or (ii) an amount
equivalent to the total monthly recurring charges ("MRC") received by Allstream from Customer over the preceding three (3) months
for the Service affected. Excluding payments due under any Service Order that have not been paid, no cause of action under any
theory which accrued more than one (1) year prior to the filing of a complaint alleging such cause of action may be asserted by
either Party against the other Party or its Suppliers.
6.2 Special Damages. EXCEPT FOR CLAIMS ARISING FROM A PARTY'S GROSS NEGLIGENCE OR INTENTIONAL
MISCONDUCT, IN NO EVENT SHALL EITHER PARTY OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES WHATSOEVER, ARISING OUT OF, OR IN
CONNECTION WITH, THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOSS OF
GOODWILL, LOSS OF ANTICIPATED SAVINGS, LOSS OF DATA, INCURRED OR SUFFERED BY EITHER PARTY, WHETHER
IN AN ACTION IN CONTRACT OR TORT, EVEN IF THE OTHER PARTY, ITS SUPPLIERS, OR ANY OTHER PERSON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS EXPRESSLY SET FORTH IN THE AGREEMENT,
NEITHER ALLSTREAM NOR ITS SUPPLIERS MAKE ANY WARRANTY, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE
AS TO THE DESCRIPTION, QUALITY, MERCHANTABILITY, COMPLETENESS OR FITNESS FOR ANY PARTICULAR
PURPOSE OR USE OF THE SERVICE, LOCAL ACCESS OR ANY OTHER MATTER, AND ANY SUCH WARRANTIES ARE
HEREBY EXCLUDED AND DISCLAIMED.
6.3 No Liability for Certain Actions. Neither Allstream nor its Suppliers are responsible for the content of any information
transmitted or received through the Services, or for Customer or Customer's end users' reliance on or use of the Service, or the
mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operations, transmission, or failure of performance of
the Service Other than as expressly stated in a service schedule, Customer shall be solely responsible for all of the security and
confidentiality of information it transmits using a Service. Customer shall be solely responsible for all Customer support, pricing and
service plans, billing and collections with respect to its end users, including obtaining all necessary legal or regulatory approvals to
provide or terminate the provision of the services to its end users. Allstream and its Suppliers exercise no control over, and accept
no responsibility for, the content of the information passing through the network, or Customer equipment, and use of any such
Service is at Customer's own risk.
ARTICLE 7 - INDEMNIFICATION
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7.1 Indemnification. Each Party shall indemnify, defend and hold harmless ("Indemnifying Party") the other Party, its directors,
officers, employees, agents, Suppliers, successors and assigns ("Indemnified Party"), from all damages, costs, expenses and
liabilities, including reasonable attorney's fees and disbursements, sustained in any action commenced by any third party in
connection with the Indemnifying Party's performance of, or failure to perform, its obligations and duties under this Agreement
except for those damages, costs, expenses and liabilities arising from the gross negligence or willful misconduct of the Indemnified
Party; provided, however, that Allstream and its Suppliers are not obligated to indemnify Customer, and Customer shall defend and
indemnify Allstream and its Suppliers hereunder, for any claims by any third party, including end user customers, arising from
services provided by Customer that incorporate any of the Services.
7.2 Indemnification Procedures. The Indemnified Party shall promptly notify the Indemnifying Party in writing of any such suit
or claim, and shall take such action as may be necessary to avoid default or other adverse consequences in connection with such
claim. The Indemnifying Party shall have the right to select counsel and to control the defense and settlement of such claim;
provided, however, that the Indemnified Party shall be entitled to participate in the defense of such claim and to employ counsel at
its own expense to assist in handling the claim, and provided further, that the Indemnifying Party shall not take any action in
defense or settlement of the claim that would negatively impact the Indemnified Party. The Indemnified Party shall provide
cooperation and participation of its personnel as required for the defense at the cost and expense of the Indemnifying Party.
LE 8 - CONFIDENTIAL
"Confidential Information" "Confidential Information" means all information, including the Agreement, regarding the
telecommunications needs of Customer and the Services that Allstream offers under the Agreement which is disclosed by one
Party ("Disclosing Party") to the other Party ("Receiving Party"), to the extent that such information is marked or identified as
confidential or proprietary. Notwithstanding the foregoing, all written or oral pricing and contract proposals exchanged between the
Parties shall be deemed Confidential Information, whether or not so designated. Confidential Information is the property of the
Disclosing Party and shall be returned to the Disclosing Party upon request. Information that (i) is independently developed by the
Receiving Party, (ii) is lawfully received by the Receiving Party free of any obligation to keep it confidential, or (iii) becomes
generally available to the public other than by breach of this Agreement, shall not be considered Confidential Information. A
Receiving Party, including its officers, directors, employees, partners, affiliates, agents and representatives, shall hold all
Confidential Information in confidence from the time of disclosure until three (3) years following its disclosure. During that period,
the Receiving Party: (a) shall use such Confidential Information only for the purposes of performing its obligations under this
Agreement; (b) shall reproduce such Confidential Information only to the extent necessary for such purposes; (c) shall restrict
disclosure of such Confidential Information to employees that have a need to know for such purposes; (d) shall not disclose
Confidential Information to any third party without prior written approval of the Disclosing Party except as expressly provided in this
Agreement or as required by law; and (e) shall use at least the same degree of care (in no event less than reasonable care) as it
uses with regard to its own proprietary or confidential information to prevent the disclosure, unauthorized use or publication of
Confidential Information. In the event that the Receiving Party is required to disclose Confidential Information of the Disclosing Party
pursuant to law, the Receiving Party will notify the Disclosing Party of the required disclosure with sufficient time for the Disclosing
Party to seek relief, will cooperate with the Disclosing Party in taking appropriate protective measures, and will make such
disclosure in a fashion that maximizes protection of the Confidential Information from further disclosure. Notwithstanding anything in
this Article 8 to the contrary, the fact that Customer is a customer of Allstream shall not be deemed Confidential Information and
Allstream may disclose the same without liability therefor.
Please read our privacy policy at allstream.com which details how we collect, use, protect or otherwise handle customer
information, including personal information.
ARTICLE 9 - FORCE MAJEURE
Except for payment obligations, neither Party shall be liable for any failure of performance hereunder due to causes beyond its
reasonable control including, but not limited to, acts of third parties not under the direction or actual control of the Party delayed or
unable to perform, acts of God, fire, explosion, vandalism, cable cut, flood, storm, or other similar catastrophe, any law, order,
regulation, direction, action or request of the government, or any department, agency, commission, court, or bureau of a
government, or any civil or military authority, national emergency, insurrection, riot, war, strike, lockout, or work stoppage (each, a "
Force Majeure Event"). The Party claiming relief under this Article 9 shall notify the other Party of the occurrence or existence of
the Force Majeure Event and of the termination of such event.
LE 10 - MISCELLANEOUS PROVISION
10.1 Subject to Laws. This Agreement is subject to all applicable federal, state, provincial and local laws, and regulations,
rulings and orders of governmental agencies, Allstream's applicable tariffs, if any, and the obtaining and continuance of any
required approval or authorization of any governmental body. Either Party may terminate its obligations under the Agreement
without liability if ordered to do so by the final order or ruling of a court or other governmental agency or if such order or ruling would
make it impossible for either Party to carry out its obligations under this Agreement.
10.2 Governing Law. Where Services are provisioned within Canada, the Agreement shall be governed by the laws of the
province of Ontario, without giving effect to any conflict of law principle that would result in the laws of any other jurisdiction
governing this Agreement. Where Services are provisioned within the United States of America, the Agreement shall be governed
by the laws of the State of Oregon, without giving effect to any conflict of law principle that would result in the laws of any other
jurisdiction governing this Agreement.
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10.3 Venue. Where Services are provisioned within Canada, any action or proceeding arising out of the Agreement shall be
litigated exclusively in courts in the Province of Ontario. Where Services are provisioned within the United States of America, any
action of proceeding arising out of the Agreement shall be litigated exclusively in courts in the State of Oregon.
10.4 Attorney's Fees. In the event that suit is brought or an attorney is retained by either Party to enforce the terms of this
Agreement or to collect any money as due hereunder or to collect any money damages for breach hereof, the prevailing party shall
be entitled to recover, in addition to any other relief awarded, the prevailing party's reasonable attorneys' fees, court costs, costs of
investigation and other related expenses incurred in connection with the suit, claim, litigation, appeal or the collection of the award,
or the enforcement of any order.
10.5 Relationship of Parties. This Agreement does not create a partnership, joint venture or agency relationship between
Allstream or its Suppliers and Customer. Neither Party shall have any authority to bind the other Party to any agreement,
understanding or other instrument, in any manner whatsoever.
10.6 Assignment; Binding Effect. Customer shall not transfer or assign, voluntarily or by operation of law, its obligations under
the Agreement without the prior written consent of Allstream. The Agreement shall be binding upon and inure to the benefit of the
Parties and their respective successors and assigns. Each of the undersigned hereby state that he/she has full authority to enter
into the Agreement and hereby accepts the Agreement on behalf of the companies identified below.
10.7 Entire Agreement. This Agreement constitutes the entire understanding of the Parties regarding the subject matter of this
Agreement and supersedes all prior and contemporaneous negotiations and agreements, whether written or oral, between the
Parties with respect to the subject matter of this Agreement. No alteration or variation of the terms of any provision shall be valid
unless made in writing and signed by a duly authorized representative of Allstream and the Customer.
10.8 Severability. In the event that any one or more of the provisions of the Agreement shall for any reason be held to be invalid
or unenforceable, the enforceability of the remaining provisions of the Agreement shall be unimpaired.
10.9 Wavier. Waiver by either Party of any default by the other Party, or of any provision in this MSA, shall not be deemed a
continuing waiver of such default or a waiver of any other default, or any other provision in this MSA. No course of dealing between
the Parties and no failure to exercise any right hereunder shall be construed as a waiver of any provision hereof.
10.10 Counterparts/Facsimile Signatures. This MSA may be executed in two or more counterparts, each of which shall be
deemed an original, but all of which together shall constitute one and the same instrument. This MSA and any Service Orders may
be executed via a recognized electronic signature service (e.g., Docusign) or may be delivered by facsimile transmission, or may be
signed, scanned and emailed to Allstream, and any such signatures shall be treated as original signatures for all applicable
purposes.
10.11 Regulatory Requirement. If the Federal Communications Commission (the "FCC"), the Canadian Radio -television and
Telecommunications Commission ("CRTC"), any other regulatory body, or a court of competent jurisdiction, issues a rule,
regulation, law or order which has the effect of increasing the cost to provide the Services or cancelling, changing, or superseding
any material term or provision of this Agreement (collectively "Regulatory Requirement"), then this Agreement shall be deemed
modified in such a way as is necessary to comply with such Regulatory Requirement.
10.12 Notices and Information. Customer consents to receiving electronic information in relation to its account. Any notices to
Allstream may be sent by e-mail to CANCustomerService@allstream.com or USCustomerService@allstream.com.
ALLSTREAM
Docusigned by:
CcttMt S �DIoA�
Signature:
0E1FC87709C24F5_
Name:
lames Robak
Title:
Date:
11/27/2019 1 1:01 PM PST
CITY OF TUKWILA
Signature:
Name: Joseph Todd
Title: CIO
Date:
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ails t, act , i.
ADDENDUM
to
SERVICE AGREEMENT
and
MASTER SERVICE AGREEMENT
Customer Provided Power over Ethernet Switch(es)
This Addendum to the Service Agreement and the Master Service Agreement (this "Addendum") is executed as of the 27th day of November,
2019 (the "Effective Date"), by and between Allstream or Allstream Business Inc. and/or Allstream Business US, LLC. through its subsidiaries
("Allstream"), and CITY OF TUKWILA("Customer"), to supplement the Service Agreement dated November 27, 2019 (the "Service
Agreement"), and the Master Service Agreement into which it is incorporated and made a part thereof (the "MSA") (both the MSA and Service
Agreement are collectively referred herein as the "Agreement"). For the purposes of this Addendum, Company or Customer may be individually
referred to as a "Party" and collectively as "Parties." Capitalized terms not defined herein shall have the meaning as defined in the Service
Agreement and the MSA.
WHEREAS, the Parties have entered into the Service Agreement for the provision of certain Services described therein, including Uniform
Communications (" UC") Cloud Voice services;
WHEREAS, the implementation of such UC Cloud Voice services requires the successful set up of Power over Ethernet switch(es) ("PoE
Switch") for the IF phones;
WHEREAS, the Customer now desires to provide its own PoE Switch in connection with the UC Cloud Voice services;
WHEREAS, Company agrees to modify the Agreement to permit Customer such right to provide its own PoE Switch, subject to certain
conditions and requirements set forth in this Addendum;
NOW THEREFORE, notwithstanding anything that may be to the contrary in the Agreement:
1 UC Cloud Voice Service PoE Switch. The Parties agree that Customer may provide its own PoE Switch, subject to the following
requirements and conditions:
1.1 Customer is responsible for the initial set up of PoE Switch, and any necessary troubleshooting thereafter;
1.2 In the event Company detects that the POE Switch may be adversely impacting the network services, the router, or UC Cloud
Voice service, the Parties will mutually work together to confirm the problem arises from the PoE Switch, at which time
Customer shall be, and shall remain, responsible for resolving such problem;
1.3 Power requirements of Customer provided PoE Switch:
1.3.1 PoE Switch port must provide 802.3af or 802.3at for each IP phone:
1.3.2 Up to 15.4 watts/port;
1.3.3 Total wattage provided by the PoE Switch must be sufficient for all IP phone ports.
1.4 PoE Switch Configuration Requirements to be completed by Customer:
1.4.1 Global:
1.4.2 During installation and troubleshooting, Customer must provide a dedicated IT resource for local or remote
console access to the PoE Switch;
1.4.3 DSCP 46 markings from the IP phones must be mapped to CoS 5;
1.4.4 DSCP 24 markings from the IP phones must be mapped to CoS 4;
1.4.5 CoS 5 must be set to the expedite QoS queue.
1.4.6 VLAN 2
1.4.7 VLAN 2 must not advertise DHCP;
1.4.8 Permitted VLAN list must allow VLAN 2 only;
1.4.9 Customer will timely confirm and verify testing of VLAN 2 for Vol deployment prior to system cutover.
1.4.10 Uplink:
1.4.11 The uplink to Company provided equipment must be configured as a trunk port;
1.4.12 RJ-45 electrical hand-off is required;
1.4.13 The uplink must be set to speed auto and duplex auto.
1.4.14 Phone Port(s):
1.4.15 The voice and voice -signaling VLAN (or manufacturer equivalent) must be set to VLAN 2;
1.4.16 CDP or LLDP must be enabled for the IF phone ports;
1.4.17 IP phone ports connected directly to IP phones need to be configured as "edge" ports ('spanning -tree portfast'
in Cisco IOS or'spanning-tree edgeport' in AdTran ADS)
1.5 If a non -Company provided device must be removed as a result of troubleshooting results, Customer shall be responsible for
removing the non -Company provided device.
1.6 Company will provide Customer a 7ft. Cat 5 cord from the IP phone to the wall jack. Customer is responsible for providing Cat 5
patch cords from patch panel to PoE Switch, as well as any required custom -length cords.
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1.7 Company will not provide support for Customer provided PoE Switch. To the extent Customer requires support in connection
with the PoE Switch, Customer is responsible for obtaining any needed support or assistance in connection with the PoE
Switch, including communications with the PoE Switch manufacturer, systems integrator, or other third party.
1.8 Customer shall be solely responsible for all costs and expenses in connection with the Customer provided PoE Switch.
2 No Other Changes. All provisions of the Agreement will remain in full force and effect except as otherwise modified by this Addendum.
IN WITNESS WHEREOF, the parties have caused this Addendum to be executed by their duly authorized representatives.
Allstream DocuSigned by:
,aotwtc,s Ieol�u.�
By. By.
0E 1 FCB7709C24F5._
Name: James Robak Name: Joseph Todd
Title: Title: CIO
Date: 11/27/2019 1 1:01 PM PST Date:
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DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
ails trear,
INCENTIVE CREDIT ADDENDUM
to SERVICE AGREEMENT and MASTER SERVICE AGREEMENT
Kent, WA
(P)
(F)
PPtaaq ino aOl,$tr0. m.:,cm
THIS INCENTIVE CREDIT ADDENDUM TO SERVICE AGREEMENT AND MASTER SERVICE AGREEMENT(this "Addendum")
is made and entered into as of the 27th day of November, 2019 (the "Effective Date"), by and between the Customer and Allstream
Business Inc. and/or Allstream Business US, LLC. through its subsidiaries ("Allstream") and CITY OF TUKWILA ("Customer"), to
supplement the Service Agreement dated November 27, 2019 (the "Service Agreement"), and the Master Service Agreement (the
"MSA") into which it is incorporated. Each of Company and Customer may be referred to as a "Party," and collectively as "Parties",
and any capitalized terms used in this Addendum, unless otherwise specified, shall have the same meaning as set forth in the
Service Agreement or the MSA.
WHEREAS, Company agrees to provide Customer with a one-time credit equal to one (1) months' MRC (the "Credit") as an
incentive to enter into the Service Agreement for Services; and
WHEREAS, the Parties agree to supplement the Service Agreement and the MSA to grant Customer such credit;
NOW, THEREFORE, notwithstanding anything to the contrary stated in the Service Agreement or the MSA, the Service Agreement
and MSA are supplemented as follows:
1. The Credit hereby is granted to Customer subject to the conditions of Section 2 below, and shall be equally applied to
Customer's account on the second (2nd) month of the Service Term. The Credit applies only the invoiced MRC charges,
and the Credit does not apply to charges for taxes and other charges and fees that relate to the full amount of the invoiced
MRC. As a result, those taxes, charges and fees will be charged to Customer's invoice and must be paid monthly in full.
2. Should the Services or the Service Agreement terminate prior to the end of its term (except as permitted without early
termination charges under the Service Agreement or the MSA), Customer shall be liable to repay the Credit that has been
applied in addition to any early termination charges that apply and shall not be eligible for any further unpaid portion of the
Credit.
3. All provisions of the Service Agreement and the MSA will remain in full force and effect except as supplemented by this
Addendum.
IN WITNESS WHEREOF, the parties have executed this Addendum as of the Effective date.
CITY OF TUKWILA
Joseph Todd
Print Name
ALLSTREAM
lames Robak
Print Name
Authorized Signature
Signature
I
DocuSigned by:
0E1FC87709C24F5...
Date
11/27/2019 1 1:01 PM PST
Date
:�7rrairrirarrtli:l. 1+;7,a�;tiI1f1E11'C`C;1. 1 www.alistrearn.com
82
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A7B
F
a11s Cream, ADDENDUM
to
Service Order
This is an Addendum to the Service Agreement between Allstream Business Inc. and/or Allstream Business US, LLC.
through its subsidiaries ('Allstream"), and City of Tukwila ("Customer") to supplement the Service Order for Unified
Communications Cloud Voice Services dated 11/27/2019, (the"Service Order"). Capitalized terms not defined herein shall
have the meaning as defined in the Service Order and the MSA.
WHEREAS, the Parties have entered into a Service Order for the provision of Services as described in the Service Order,
together with the MSA that sets out the terms and conditions for the delivery of service described in the Services Order, and;
WHEREAS, the Parties seek to supplement the terms of Service Order and the MSA to address the unique needs of Customer
and the unique circumstances of service as more specifically set forth below.
NOW, THEREFORE, in consideration of the mutual promises and covenants contained in the Service Order and the MSA,
and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereby
mutually agree as follows:
1. Notwithstanding anything contained in the MSA or Service Order, the Customer may terminate the Service within the
first thirty (30) days after the Customer signature of the Service Order without incurring any early termination fees.
The Customer must inform Allstream of their wish to terminate in righting within thirty (30) days of the Customer
signature of the Service Order.
2. The terms of this Addendum will only become valid and effective when signed by Customer and accepted by Allstream
as evidenced below.
Allstream DocuSigned by:
Pw's r6A
Signature:
James Robak
Name:
Title:
City of Tukwila
Signature: _
Name:
Title:
11/27/2019 1 1:01 PM PST
Date: Date:
Addendum to Service Order for City of Tukwila (Nov. 27 2019) Page 1
M.
DocuSign Envelope ID: 986lB742-ADOF-4300-AFDC-60EBD4735A7B
f1
allstream,
'Y ADDENDUM TO THE SERVICE ORDER
SATISFACTION GUARANTEE
This is an Addendum to the Service Order between Allstream Business Inc. and/or Allstream Business US, LLC.
through its subsidiaries ("Allstream"), and the City Of Tukwila ("Customer") to supplement the Service Order for
UC Services dated 11/19/2019 . Capitalized terms not defined herein shall have the meaning as defined in the
Service Order and the MSA.
WHEREAS, the Parties have entered into a Service Order for the provision of UC Services as described in the
Service Order, together with the Agreement that sets out the terms and conditions for the delivery of service
described in the Service Order, and;
WHEREAS, the Parties seek to supplement the terms of the UC Service Order to address the unique needs of
Customer and the unique circumstances of service as more specifically set forth below.
NOW, THEREFORE, in consideration of the mutual promises and covenants contained in the Service Order and
the Agreemnt, and for other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the Parties hereby mutually agree as follows:
1. Beginning from the Installation of Services through the first six (6) months of the Service Term,
Customer shall notify Allstream in writing if the Customer experiences a recurring issue with
the quality of the Service.
2. Allstream will be given sixty (60) days after its receipt of the notice to cure the specific issue,
and if Allstream cannot cure the issue to the Customer's reasonable satisfaction, the Customer
can terminate the affected Services with thirty (30) days' written notice. Upon such termination,
and in lieu of any early termination fees ("ETF's") as set forth in the Agreement, the Customer
shall pay a one-time termination fee equal to one month's MRC for the terminated Services in
addition to any unpaid charges for the Service received.
3. Except as specifically set forth in this Addendum, the terms and conditions of Service Order
and the Agreement shall remain unmodified and in full force and effect.
Allstream DocuSign�epd by:
AAjMt,S rO�AIc
Signature: P
7ameS Robak
Name:
Title:
City Of Tukwila
Signature:
Name:
Title:
11/27/2019 1 1:01 PM PST
Date: Date:
Addendum to Service Order for City Of Tukwila Nov, 2019
:E
DocuSign Envelope ID: 9861B742-ADOF-4300-AFDC-60EBD4735A7B
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For
City of Tukwila
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6200 Southcenter Blvd
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Tukwila Washington
98188
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Compton
/°Eric
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206-433-7150
eric.compton@tukwilawa.gov
Pete Aquino
David Dial Matt Walsh
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City of Tukwila is an existing Allstream voice customer. City of Tukwila currently has 13 locations that we'll be migrating
from their existing voice services to Allstream's UCCV OTT platform. Within those 13 locations (listed below) Allstream
will be installing:
1) 6200 Southcenter Blvd, Tukwila, WA 98188 (Main Site) —1) UCCV OTT Core Package, 1) Auto Attendant, 53) UC
Voicemail & Call Dir Box, 46) SIP Sessions, 244) DID's, 23) Basic Voice Seats, 51) UC Desktop Pro Seats.
2) 6300 Southcenter Blvd, Tukwila, WA 98188 (Remote Site) —1) Auto Attendant, 139) DID's, 20) Basic Voice Seats,
119) UC Desktop Pro Seats.
3) 14000 Interurban Ave S, Tukwila, WA 98168 (Remote Site) —1) Auto Attendant, 1) UC Voicemail & Call Dir Box,
12) DID's, 5) Basic Voice Seats, 7) UC Desktop Pro Seats.
4) 5900 S 147th St, Tukwila, WA 98188 — (Remote Site) —1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 5) DID's,
5) Basic Voice Seats.
5) 12424 42"d Ave S, Tukwila, WA 98168 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 33)
DID's, 14) Basic Voice Seats, 19) UC Desktop Pro Seats.
6) 4237 S 144`h St, Tukwila, WA 98168 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 5) DID's,
5) Basic Voice Seats.
7) 4202 S 115`h St, Tukwila, WA 98188 — (Remote Site) - 1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 6) DID's,
6) Basic Voice Seats.
8) 444 Andover Park E, Tukwila, WA 98188 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 26)
DID's, 18) Basic Voice Seats, 8) UC Desktop Pro Seats.
9) 600 Minkler Blvd, Tukwila, WA 98188 — (Remote Site) - 1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 14)
DID's, 6) Basic Voice Seats, 8) UC Desktop Pro Seats.
10) 13900 Interurban Ave S, Tukwila, WA 98168 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box,
5) DID's, 1) Basic Voice Seats, 4) UC Desktop Pro Seats.
11) 13500 Interurban Ave S, Tukwila, WA 98168 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box,
3) DID's, 2) Basic Voice Seats, 1) UC Desktop Pro Seats.
12) 717 Southcenter Mall, Tukwila, WA 98122 — (Remote Site) -1) Auto Attendant, 1) UC Voicemail & Call Dir Box, 5)
DID's, 5) Basic Voice Seats
13) 14862 Tukwila International Blvd, Tukwila, WA 98122 — (Remote Site) - 1) Auto Attendant, 1) UC Voicemail &
Call Dir Box, 3) DID's, 3) Basic Voice Seats
Customer requirements are straightforward. Customer main goal/criteria are as follows:
- Upgrade to a solution that is continuing to be improved.
- Ability to administer and make basic moves adds and changes.
- Ability to adapt the phone system to changing needs without being required to engage support team.
Solution Overview SOW Summary — Cont'd on Page 2
Page 1 of 4
RR
DocuSign Envelope ID: 986lB742-ADOF-4300-AFDC-60EBD4735A7B
Straightforward installation. Regarding bandwidth, since this is an Over the Top (OTT) deployment, City of Tukwila will
utilize the bandwidth they have from their existing ISP(s). In addition, the City of Tukwila will also provide their own
Mitel IP Phones and their own PoE Switches to which they will be responsible for maintaining. Should any assistance be
required of Allstream for either the customer provided 1P Phones or PoE switches the City of Tukwila will be assessed
charges for the assistance. The City of Tukwila will also be responsible for any taxes and/or government fees.
Will need to train on all the user on how to use phones, and train on the mobile client for Pro Seat Users. Will also need
to train on how to do basic administration.
Customer Contact
Eric Compton
(206) 433-7150
eric.compton@tukwilawo.gov
Page 2 of 4
:•
DocuSign Envelope ID: 9861B742-ADOF-4300-AFOC-60EBD4735A7B
r r r i r r
APP #1 Name/Description
IS
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Type Here
External No
External
No
' Other?
Explain
Paging?
'%,
Bell?
Additional Notes.....
✓� Analo Device Connections, � �,
,' � ,"��'��, � ;
(Elevator and Alarm lines they must be dedicated Business lines)
ATA is for use with analog/single voice line only, ATA is NOT to be used for Fax —dedicated BBL's are required for fax
machines.
What are they used for?
et q'd'hCer;%%' "
(Additional Contact Center SOW Required)
No
(Yes/No)
Can include additional user training, after
/ /I�dd�t�onal;�'r�fess�onal
No
(Yes/No)
hours installation, out of normal service area
Pro Services.
installation or other
PS#1
Name
Description?
PS#2
Name
Description?
PS#3
Name
Description?
atems'to Notee"
Type Here
Cu�stmer'Slnatue��
Page 3 of 4
Rh
DocuSign Envelope ID: 986lB742-ADOF-4300-AFOC-60EBD4735A7B
'I
Partial Terms and Conditions
See Unified Communications Cloud Voice Service Exhibit to Master Service Agreement for full details
Cabling: Allstream will reuse existing cabling and wiring infrastructure, Customer must ensure all cabling is labeled
correctly at both ends. Any cabling not suitable for transmission must be replaced at Customer's expense prior to
installation of services.
Change Work: Additional or change work required during installation shall be subject to the same terms and conditions
of the initial agreement and shall incur an additional cost as detailed on a "Contract Change Order" which must be
signed by an authorized representative of your organization prior to the additional work being undertaken.
Hours of Installation: Installation shall be performed primarily during normal business hours, M-F 8AM to 513M. Night
or weekend work as required is charged at overtime rates and shall be noted in this agreement.
User Training: Premium and Enterprise packages provide up to 3 hours on site for sites with 15 seats or greater and are
located within our normal metro serving area. Universal - OTT Package includes 1-hour remote web training for sites
with 15 seats or greater.
Admin Portal Training: Is done via web for up to 1 hour. All packages come with user guides and interactive user
guides. Open free web classes are also provided on an ongoing basis for all customers to attend. Additional private Pro
Services training can be purchased separately.
PC Clients and Mobile Clients: For applications requiring client software to be installed on customer provided PC's or
mobile devices Allstream will provide installation guidance, but customer is responsible for installation.
Customer Provided Equipment: Customer is responsible for installing and verifying compatibility of customer -provided
headsets or other devices that may be used with the service.
Using Over the Public Internet (Over the Top) Access: To the extent the customer uses public internet to provide access
to any phone, mobile device or PC Softphone, Allstream gives no guarantees as to the voice quality or reliability of calls.
Page 4 of 4
RN