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HomeMy WebLinkAboutPED 2020-04-20 Item 1A - COVID-19 - Lodging Tax Funding Application: Back to Business Campaign from City of TukwilaCity of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Planning and Economic Development FROM: Brandon Miles, Business Relations Manager CC: Mayor Ekberg DATE: April 15, 2020 SUBJECT: 2020 Lodging Tax Funding Requests City of Tukwila: Pandemic Response, Back to Business Campaign ISSUE Review of a lodging tax funding request from City of Tukwila in the amount of $25,000. BACKGROUND The City collects a 1 % lodging tax on certain qualifying overnight stays in paid accommodations (hotels/motels/Airbnb) in the City. State law limits the use of these funds to tourism promotion'. There is currently just over $1 million in lodging tax funds available for use. The City's Lodging Tax Advisory Committee (LTAC) reviews all requests, even by the City, for use of lodging tax funds. LTAC then forwards a list of recommended applications to the City Council for its review and consideration. If LTAC does not recommend an application be funded, that application is not forwarded to the City Council. The City Council may approve or deny any of the applications recommended by the LTAC. The City Council may also approve an application and increase or decrease the dollar amount awarded2. The City accepts applications on a rolling basis, with the LTAC reviewing requests monthly. Pending Applications LTAC is scheduled to meet the week of April 13 to consider the request below. Staff will provide an update on LTAC's recommendation following its meeting. 1. City of Tukwila (VS). ($25.000 1 RCW 67.28.080 (6) defines "tourism promotion" as "...activities, operations, and expenditures designed to increase tourism, including but not limited to advertising, publicizing, or otherwise distributing information for the purpose of attracting and welcoming tourists; developing strategies to expand tourism; operating tourism promotion agencies; and funding the marketing of or the operation of special events and festivals designed to attract tourists." Z On August 17, 2016, the Washington State Attorney General's Office issued an informal opinion regarding whether a municipality could change the dollar amounts recommended by the local lodging tax advisory committee. Specifically, the informal opinion states: "When awarding lodging tax revenues pursuant to RCW 67.28.1816(2)(b)(ii), a municipality may award amounts different from the local lodging tax advisory committee's recommended amounts, but only after satisfying the procedural requirements of RCW 67.28.1817(2), according to which the municipality must submit its proposed change to the advisory committee for review and comment at least forty five days before final action on the proposal. " INFORMATIONAL MEMO Page 2 Tukwila relies on visitors to the City for a significant amount of its operating revenue. Prior to the pandemic it was estimated that 150,000 people visited the City everyday to work, play, stay, shop, and dine. As a result of the pandemic all entertainment businesses are closed, Westfield Southcenter has shut its doors, and restaurants can only offer takeout/delivery. Economic Development staff has been looking for ways to support consumer facing businesses during the pandemic and to help them quickly recovery once the Stay Home Order is lifted. The first campaign was the "Great Tukwila Carryout," which promoted restaurants in the City that were offering takeout/delivery. The next campaign is more ambitious, and staff hopes that it helps the City consumer facing businesses that are not operating. The "Back to Business (working name only)" will promote the purchase of deals and gift card by consumer of closed businesses. The idea to help inspire people that this to will past and to help generate cash flow for closed businesses. The campaign will work as follows: • Consumer facing businesses are asked to provide a deal, something that people can purchase now. It is free for Tukwila businesses to participate. Because it would increase the reach of the campaign, non -Tukwila businesses in King County could also participate. Staff is still working on how this work. Ideally other cities will come on as sponsors for the campaign. • A campaign will be developed with its own brand, consistent with the overall Tukwila brand. • A microsite, with a domain name consistent with the brand, will be set up to promote the deals. The actual transaction will occur on the businesses' website, not the City's. Our goal is to have 12,500 unique visitors to the webpage within one month. • Social media channels will be set up to promote the campaign. Our goal is to have 8,500 followers within one month. • Public relations campaign to generate earned media. • While it's free for Tukwila businesses to participate, the businesses will be asked to promote the campaign through their digital channels. The following are the immediate goals of the campaign: • Help to drive businesses to Tukwila hotels, restaurants, and entertainment establishments. Help with the overall rebound of the Tukwila tourism economy once the Stay Home Order is lifted. • Improve the overall brand perception of Tukwila in the overall Puget Sound region. • Establish Tukwila as a leader in the hospitality industry recovery. • Build relationships with businesses in Tukwila and businesses outside of Tukwila. Businesses outside of Tukwila may eventually be interested in opening additional locations in the City. This campaign will also have long term benefits to the City: 1. It will allow the City to develop social media channels that can be transitioned to promoting the Tukwila tourism brand once the pandemic has ended. 2. It will help to reinforce Tukwila as a tourism designation in the Greater Seattle area. 2 INFORMATIONAL MEMO Page 3 FINANCIAL IMPACT The total cost for this campaign is $40,000. Staff utilized $15,000 in funding from the City's general operation's lodging tax application to begin getting the campaign developed. Staff is requesting an additional $25,000 in lodging tax funds for digital marketing, project management by the marketing firm to manage the digital marketing, and for any additional costs that might arise. RECOMMENDATION Staff recommends that the City Council approve the funding request, as recommended by LTAC. Staff has placed this on the April 20 regular agenda (same night at P.E.D meeting). ATTACHMENTS A. City of Tukwila: COVID19 Response, Back to Business Initiative application materials. K sl �, Tukwila Staff Memorandum Lodging Tax Advisory Committee Funding Request Name of Applicant: City of Tukwila, Office of Economic Development Address: 6200 Southcenter Blvd, Tukwila, WA 98188 Total Funds Requested: $25,000 About the Applicant: The City of Tukwila is a non -charter City organized under the laws of the State of Washington. Founded in 1908, Tukwila is one of the oldest cities in King County. Since its founding, Tukwila has always been a community at the "crossroads." Tukwila lies at one of the busiest freeway interchanges in Washington State. The City has a small bedtime population of just under 20,000. During the day the City's population swells to over 150,000 people, with people coming to the City to work, shop, dine, stay in hotels, and to visit once in a life time experiences, such as the Museum of Flight or iFly. The City is one of the most diverse cities in the country. Over 70 languages are spoken in the Tukwila School District. Many well-known businesses are based in Tukwila, such as BECU, Westfield Southcenter, Seattle Seawolves, Seattle Sounders FC, Top Pot Donuts, Pop Gourmet, and the Sabey Corporation. The City has over 2,000 hotel rooms and over 100 restaurants. Funds Previously Awarded: The City has received funding in the past for a variety campaigns and operations. This specific campaign is new and specific to responding to the COVIDI9 pandemic. Funding Request Narrative: The City is requesting funds for its "Back to Business" campaign. The campaign will promote deals that can be purchased now for use later, once the Stay Home order is lifted. The idea is to help inspire hope and remind people this to will past. The campaign will also be the first step in a long process to help the City's tourism industry recover from the pandemic. The following are the immediate goals of the campaign: Help to drive businesses to Tukwila hotels, restaurants, and entertainment establishments. Help with the overall rebound of the Tukwila tourism economy once the Stay Home Order is lifted. Improve the overall brand perception of Tukwila in the overall Puget Sound region. Establish Tukwila as a leader in the hospitality industry recovery. City of Tukwila 6200 Southcenter Blvd. Tukwila, WA 98188 0. Build relationships with businesses in Tukwila and businesses outside of Tukwila. Businesses outside of Tukwila may eventually be interested in opening additional locations in the City. This campaign will also have long term benefits to the City: 1. It will allow the City to develop social media channels that can be transitioned to promoting the Tukwila tourism brand once the pandemic has ended. 2. It will help to reinforce Tukwila as a tourism designation in the Greater Seattle area. How the campaign will work: • Consumer facing businesses are asked to provide a deal, something that people can purchase now. It is free for Tukwila businesses to participate. Because it would increase the reach of the campaign, non - Tukwila businesses in King County could also participate. Staff is still working on how this work. Ideally other cities will come on as sponsors for the campaign. • A campaign will be developed with its own brand, consistent with the overall Tukwila brand. • A microsite will be set up to promote the deals. The actual transaction will occur on the businesses' website, not the City's. Our goal is to have 12,500 unique visitors to the webpage. • Social media channels will be set up to promote the campaign. Our goal is to have 8,500 followers within one month. • Public relations campaign to generate earned media. • While it's free for Tukwila businesses to participate, the businesses will be asked to promote the campaign through their digital channels. Staff Comments: This is a small step the City can do to help its businesses and the region recover from the pandemic. Staff has allocated $15,000 from the City's general operations application to this campaign. Staff is requesting an additional $25,000 in lodging tax funds specific to this campaign. The $25,000 will be used for digital ad buys, project management by the marketing firm to manage the digital campaign, and other costs that might arise. Consistency with Six Year Financial Model: The six -year financial model did not anticipate a pandemic. However, the City's policy has been to retain a significant amount of reserves for an economic downturn, such as this pandemic. There are sufficient lodging tax funds to support this campaign. City of Tukwila Staff Recommendation to LTAC: Approval Notes: None. City of Tukwila 6200 Southcenter Blvd. A Tukwila, WA 98188 Application to the City of Tukwila for Use of 2020 Lodging Tax Funds Event or Activity Name (if applicable): City of Tukwila: COVID19 Response, Back to Business Initiative Amount of Lodging Tax Requested: $25,000 Applicant Organization: City of Tukwila, Mayor's Office Federal Tax ID Number: 91-6001519 Mailing Address: 6200 Southcenter Blvd Tukwila, WA 98188 Primary Contact Name: Brandon J. Miles Primary Contact Phone: (206) 431-3684 Primary Contact Email Address: Brandon.Miles@Tukwilawa.gov Check all the service categories that apply to this application: ✓ Tourism promotion or marketing. Operation of a special event or festival designed to attract tourists. Operation of a tourism -related facility owned or operated by a non-profit organization. Operation and/or capital costs of a tourism -related facility owned by a municipality or a public facilities district. Check which one of the following applies to your agency: Non -Profit (Note: Attach a copy of your current non-profit corporate registration from the Washington Secretary of State Office) ✓ Municipality am an authorized agent of the organization/agency applying for funding. I understand that: I am proposing a tourism -related service for 2020. If awarded, my organization intends to enter into a services contract with the City; provide liability insurance for the duration of the contract naming the City as additional insured and in an amount determined by the City; and file for a permit for use of City property, if applicable. ry c will be required to submit a report documenting economic impact results in a pt will by the City. , e April 14, 2020 Signa ure: Date: Brandon J. Miles rA W 1) Describe your tourism -related activity or event. The COVID-19 Pandemic and the Stay Home Order has impacted many Tukwila restaurants. Almost all retailers are closed, all entertainment related businesses are closed, and restaurants can only offer carryout and/or delivery. The City's visitor economy is getting crushed. Prior to COVID-19 nearly 150,000 people visited the City every day to shop, dine, play, and work. Over the last ten years Tukwila has become home to a number of well-known entertainment business, such as iFly, Virtual Sports, Defy, and Round 1. More entertainment businesses such as Stone Gardens will open this summer. COVID-19 threatens these businesses survival since these businesses may not reopen. Additionally, the City's hotels are struggling with low occupancy. The City will need to work aggressively to get back its hospitality market position. Several initiatives have or will be launched to help the City's hospitality businesses and economy recover. The City launched the Great Carryout Campaign on April 1, which supported Tukwila restaurants open for carryout and delivery. The City is seeking funds for the following activity: 1. "Get Out, Have Fun ($25,000)." This campaign will support consumer facing businesses by providing opportunities for people in Western Washington buy future experiences, food, and hotel stays once the Stay Home order is lifted. The City has already utilized funds to hire a marketing firm to begin development of the campaign, website, and social media. Additional funds are needed to support an aggressive digital ad buy and public relations initiative. Staff has already secured deals from several well-known Tukwila businesses. More businesses are likely to join once the campaign launched. Additionally, staff believes there is a significant advantage to inviting non -Tukwila businesses to be part of this campaign. Getting well-known Seattle businesses to be part of this campaign would help expand the reach of the marketing efforts. It also helps to establish Tukwila as a leader in the hospitality industry. The following are the goals of the campaign: • Help to drive businesses to Tukwila hotels, restaurants, and entertainment establishments. Help with the overall rebound of the Tukwila tourism economy once the Stay Home Order is lifted. • Improve the overall brand perception of Tukwila in the overall Puget Sound region. • Establish Tukwila as a leader in the hospitality industry recovery. • Build relationships with businesses in Tukwila and businesses outside of Tukwila. Businesses outside of Tukwila may eventually be interested in opening additional locations in the City. ti� 2) If an event, list the event name, date(s), and projected overall attendance. N/A 3) is your event/activity/facility focusing on attracting overnight tourists, day tourists, or both? 4) Describe why visitors will travel to Tukwila to attend your event/activity/facility. Prior to the pandemic nearly 150,000 people came to Tukwila to work, play, stay, shop, and dine. Tukwila is centrally located and is home to the largest mall in the Pacific NW, 200 restaurants, nearly 2,000 hotel rooms, and nearly a dozen entertainment establishments. People need something to look forward to once the Stay Home order is lifted. This campaign will lift people's sprits and allow us to recapture our market share once the Stay Home order is lifted. 5) Describe the geographic target of the visitors you hope to attract (locally, regionally, nationally, and/or internationally). We will focus on consumers within a one -hour drive of the City. Our target is regionally, but consumers in other areas might benefit. 6) Describe the prior success of your event/activity/facility in attracting tourists The City has past success doing events to attract tourists. Past examples include: • Two Rave Green Runs with the Seattle Sounders. • Last year's food truck rodeos with Westfield Southcenter. • International Rugby Matches with the Seattle Seawolves. 7) If this your first time holding the event/activity/facility provide background on why you think it will be successful. We believe the campaign will be successful for the following reasons: 1. Well known businesses have signed on to the campaign. 2. Demand for positive news. 3. Hiring of a marketing firm with a track record of success. 8) Describe the media strategy you employ to promote your event/activity/facility to attract overnight and/or day tourists? Please list any digital or print media (newsletters, e-blasts, social media, etc.) your agency uses or intends to use to promote your event/activity/facility. IN Working with Mammoth, our marketing agency, the City will develop and execute the following marketing strategy: The items below are already funded through the basic operation's application for the City. • Develop an overall name and brand for the campaign. The name will be unique to the campaign and the brand will be consistent with the overall Tukwila brand. • A microsite will be developed to promote and advertise all of the deals offered. While other consumer facing businesses in King County can join, Tukwila businesses will have first priority. The City will likely not allow non -Tukwila hotels to be listed on the microsite. The microsite will be very basic, but rich in graphics and images, with Tukwila businesses have priority. • Create social media accounts. These social media accounts will use the Tukwila name, but their initial focus will on this Get Out campaign. We will develop posts and images to use on the social media accounts. Specific deals from individual businesses will be pushed throughout the campaign. Once the campaign has concluded these social media accounts will promote the overall Tukwila brand. • While it's free for businesses to participate, businesses will be asked to promote the their deals and the overall campaign through their digital channels. • Development and execution of an earned media strategy. Items to be funded under this application ($25,000) • Paid posts on social media to obtain 8,500 followers, 12,500 web visits, and over 2 million impressions. The City maybe able to secure paid posts from Facebook for free. If so, this would reduce the total cost of the application. • Funds for possible ads in digital newspapers in Western Washington. • Other costs that might arise to meet the marketing goals of the campaign. Staff time for this project will be paid out of existing budget allocations. 9) Describe how you will promote lodging establishments, restaurants, retailers, and entertainment establishments in the City of Tukwila. All consumer facing businesses in Tukwila can be listed on the microsite, provided they provide a deal that a consumer can purchase. Only Tukwila 10) Is the City able to use your digital and print media for collaborative marketing? Yes. 11) Describe how you will use the name, "Tukwila" in publications, promotions, and for your event? The naming of the event is still being developed. Tukwila name will be used promptly in this marketing campaign. If 12) Measurements and Metrics (Note: You will be required to report these metrics as part of the close out of the agreement between your organization and the City.) As a direct result of your proposed tourism -related service, provide an estimate of: a. Overall attendance at your proposed event/activity/facility. 2,100,000 million impressions. 12,500 webpage visits. 8,500 followers. b. Number of people who will travel fewer than 50 miles for your 90% event/activity. c. Number of people who will travel more than 50 miles for your 10% event/activity. d. Of the people who travel more than 50 miles, the number of people Less than who will travel from another country or state. 5% e. Of the people who travel more than 50 miles, the number of people Less than who will stay overnight in Tukwila. 3% f. Of the people staying overnight, the number of people who will stay in 100 PAID accommodations (hotel/motel/bed-breakfast) in Tukwila. g. Number of paid lodging room nights resulting from your proposed 200 event/ activity/facility (for example: 25 paid rooms on Friday and 50 paid rooms on Saturday = 75 paid lodging room nights) 13) What methodologies did you use to calculate the estimates and what methodologies will you use to track outcomes, such as total participants, estimated visitor spending, etc?. These are rough estimated based on educated guesses by staff. 14) Are you applying for lodging tax funds from another community? If so, which communities and in what amounts? Not directly. 12 City staff has reached out to the cities of Bellevue, Seattle, Kent, and Renton to solicit interest in the campaign. These cities have been asked to provide funds for the campaign in exchange for their businesses being given free access to the marketing. Should these cities contribute funds the City would look at reducing its financial commitment. No. 15) Are you applying funding from Seattle Southside Regional Tourism Authority (SSRTA)? If so, in what amount? 16) What is the overall budget for your event/activity/facility? What percent of the budget are you requesting from the City of Tukwila? The total request for this application is $25,000. The following breakdowns the total budget. Item Cost Source of Funds Campaign Development: Name of $15,000 The basic initiative, theme, and visual application direction. Concepts presented to approved by client for feedback along with the City findings from our research and includes social media exploration. sufficient funds to pay Website: Purchase of domain, for this. hosting, design, build and launch of However, it website. Includes stock photography would draw (as needed), or photography down the provided by city or partners. Site funds built on Content Management significantly System to enable updates to be made easily to onboard new businesses participating in the initiative. Social Media: Design assets for Facebook and Instagram accounts (Tukwila's new consumer facing branding initiative). Name recommendations. Creation of 3 graphics per platform for use in organic postings. Earned media: Engagement with local media outlets, limited to one month of contact. Amplify message to compliment paid, social, or other communications tactics. 13 Campaign and project management Paid social media and paid search, $20,000 This is including project management by requested as marketing firm. part of this application. Additional funds for ads for $5,000 This is additional digital marketing and requested as other costs. part of this application. Staff Time (100 hours $75 loaded $7,500 Staff time for costs): Business Relations Manager. Already budget through the general funds and lodging tax fund. Total: $47,500 Total request under this application is $25,000. 17) What will you cut from your proposal or do differently if full funding for your request is not available or recommended? We would reduce the social media ad buys. Applications are considered on a rolling basis. Please contact staff to discuss the process for having the application reviewed by the City's Lodging Tax Advisory Committee. Completed applications should be submitted to: Lodging Tax Advisory Committee c/o Brandon Miles City of Tukwila 6200 Southcenter Blvd Tukwila, WA 98188 Or, Questions? Ell LTA[Contaot: Bnandon]. Miles (206)431-3684 Updated: December 17, 2019 15 IF. FIJ'e:WiLAI BACK-1-0 13.)SINES , CAMPAIGN lll��_llll7���0- kgrOU As part of the Governor Inslee's "Stay Home, Stay Healthy" order, most entertainment businesses have temporary ceased operations. Many Washingtonians are stuck at home unable to attend sports games, go to the movies, dine out, or simply get out and have fun with their friends. The `Stay Home' order will eventually be lifted, and we will be able to get back to our regular activities. Until then, we must do everything possible to inspire hope and help our local businesses survive. Objective The campaign will help generate cash flow for local businesses while also giving people across Western Washington things to look forward to. Participants can also feel a sense of pride that comes from helping out in a meaningful way. The effort will have the added benefit of reflecting well on Tukwila as a city that cares deeply about its business community. The initial campaign will focus on the greater Tukwila area, including Seattle, Renton, Tacoma, and other neighboring communities. The campaign will ideally expand to more of Western Washington as partner organizations join the effort. Flow it WorR The effort will be centered around a digital advertising campaign and campaign -specific microsite featuring special advance deals from local businesses. These deals will promote a broad range of experiential and retail opportunities which can be booked at a discounted price now, and enjoyed once the all clear is given. These events and activities will emphasize the concepts of community, togetherness, and reconnecting with friends. The deals will be organized and curated on the microsite, and promoted via a comprehensive targeted paid, social, and earned media campaign. The microsite will provide links that click -through to each of the deals so any purchasing will occur on the websites of participating businesses. It will be completely free for businesses to be listed on the website, although there may be some requirements for reciprocal social media promotion of the effort. u4'�,.+' r'�+r''"'m p� ��rt �pk ` fk*.` ����." �w' 't G� f�n�r d!I�,' ,(d id'✓ d ro m, nJ w �ft �k -. Carnpaigri Development Mammoth will begin the creative process by developing a campaign theme, name, and visual direction that effectively expresses the objectives of the effort in a way that is compelling to Tukwila's diverse communities. This process begins with comparative market research and social listening to identify similar efforts from around the country. We take inspiration from what's working best and learn from the mistakes of others. 17 UKVVIA BACK TO BUSINESS CAMPAIGN From there our creative team will brainstorm and iterate campaign concepts that are regionally appropriate and resonant with diverse audiences, while effectively reflecting the brand essence of Tukwila. Campaign concepts will be presented to Tukwila for feedback and approval. Website The crux of the Back to Business initiative will be based on the content and links on a custom, campaign -specific microsite. Once the campaign theme and creative direction is approved, Mammoth will quickly design and develop the microsite, and work with Tukwila to organize, curate, and verify the deals and vendors listed on the site. Once the campaign is up and running successfully, the microsite could be expanded to accommodate the participation of more partner organizations and businesses across a larger geographical region. Advertising and Media Services Creative development and deployment of paid media assets will be timed to coincide with the launch of the campaign microsite. The ads will be reflective of the campaign's objectives and ethos, and designed to effectively compel audiences to engage with the creative assets, click through to the microsite, and spend time exploring and purchasing available deals. Mammoth will develop and present a recommended media plan. Because of current social distancing recommendations, people are overwhelmingly staying at home, so paid media will largely focus on digital display and social media advertising. Social Media Effective social media outreach will be a critical component of this campaign. Mammoth will design and develop Facebook and Instagram accounts for Tukwila's new consumer -facing branding initiative. We will create brand -appropriate materials specific to this campaign for use in organic and paid social media. These channels will be developed to establish a platform for future use, and will be distinct and separate from the City's official social media handles. Earned Meth Engaging with local media outlets to attract coverage will help expand the reach of the campaign and provide third -party validation of the effort with the broader public. This disciplined earned media approach will help ensure messages reach people where they are (e.g. local, community outlets), amplify key messages to reinforce paid, social and other communications tactics, while also demonstrating a commitment to transparency and partnership by working proactively with relevant media outlets. IN TUKWILA BACK 1­0 BUSINESS CAMPAIGN mal inaoth. Campaign Cost: $15,000 Cost is inclusive of the following services. ® Campaign Development: Name of initiative, theme, and visual direction. Concepts presented to client for feedback along with findings from our research and social media exploration. ® Website: Purchase of domain, hosting, design, build and launch of website. Includes stock photography (as needed), or photography provided by city or partners. Site built on Content Management System to enable updates to be made easily to onboard new businesses participating in the initiative. + Social Media: Design assets for Facebook and Instagram accounts (Tukwila's new consumer facing branding initiative). Name recommendations. Creation of 3 graphics per platform for use in organic postings. ® Earned media: Engagement with local media outlets, limited to one month of contact. Amplify message to compliment paid, social, or other communications tactics. ® Campaign and project management. -'UK'VVH-A BACK TO BUSINESS CAMPAIGN naamttl-i cc'sll:' Rneopcl""' e"n" "toptiol" S) Campaign creative (2-3 ads per platform), media planning, placement, optimization, S3�000 management and reporting. ll-"",�""I'l��'i""�,�,�-,.,��,,�,�, OPTRN,J 1: Facrabook and instagran-i Advertising * Grow social media communities, estimated total followers 4,250 * Advertise to optimize towards website visits, estimated 6,250 website visits 0P'T!,0fNI 2: Expande(J Facebook and • Grow social media communities, estimated total followers 8,500 • Advertise to optimize towards website visits, estimated 12,500 website visits OP'TiONi 3SociEd Ulecfla and Programmatic Digita� Display Advertising * Grow social media communities, estimated total followers 8,500 * Advertise to optimize towards website visits, estimated 12,500 website visits * Programmatic advertising, geotargeted to Tukwila, variety of lifestyle and news sites, retargeting to website visitors, 2,100,000 impressions *costs are gross with 15% agency commission Con ac C : Brooke Blue 0 S20,000 20