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Home My WebLink AboutCSS 2020-06-08 Item 1B - Report - 2020 1st Quarter Report: Fire DepartmentCity of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Tukwila City Council FROM: Jay C. Wittwer, Fire Chief BY: Jay C. Wittwer, Fire Chief CC: Allan Ekberg, Mayor and David Cline, City Administrator DATE: 06/04/20 SUBJECT: Fire Department 11t Quarter Report ISSUE The City of Tukwila Fire Department is transmitting the 1 st Quarter Report to the City Council. BACKGROUND Since 2017, the Fire Department has presented an Annual report to the City Council and community. During the end of 2018, the Fire Department Management Team set a goal within the City Work Plan process for 2019 to adopt the Standards for reporting data as outlined by the State of Washington RCW 35A.92.030. During the past year the Fire Department with assistance from the Finance Department presented data and information to assist the City Council to better understand the operations, revenues and expenditures for the Fire Department. On December 2, 2019, the City Council formally adopted performance policy, standards and objectives in accordance with RCW 35A.92.030. 101 k-T441M-1 1597 k"I The Fire Chief and the City Management Team met regularly in the first quarter of 2020 to ensure that data has been collected and prepared using RCW 35A.92.030 as a guide and is included in the attached annual report. Many important processes including this report were postponed because of the COVID-19 issues that the city faces. The Fire Chief is prepared to answer questions regarding this report. FINANCIAL IMPACT There is no direct financial impact regarding this report. RECOMMENDATION The TFD is requesting that the City Council review this report and provide feedback. ATTACHMENTS Fire Department 1st Quarter Report VA S FI�R�E Tukwila Fire Department ls' Quarter Report Kol O Contents • Call Volume & Average Response Times • Response Type • Apparatus' Call Volume • Response Times by Station for EMS and Fire • COVID19 Highlights • Administration • Fire Marshal's Office • Operations • Overtime Usage— Minimum Staffing, FMO, Meetings, Trainings • Goals for the year • Adjusted COVID Goals 0 Emergency Management ist Quarter 202O: Call Volume & Average Response Times 600 500 0:07:12 400 401 300 1 6 200 100 0 ST51 0:06:44' _ '� 0:06:51 244 ST52 Total Incidents 232 ST53 514 Avg Resp Time ST54 0:08:38 0:07:12 O:OS:46 1:05:14 0:04:19 0:02:53 0:01:26 0:00:00 YEAR Station # Avg Resp Trn 2020 51 401 0:07:12 1 st QTR 52 244 0:06:44 53 232 0:06:51 54 514 0:05:14 Total Inc & Avg Resp Tm* 1391 1 1. 1 401 7ST52 0:07:12 244 0:06:44 ST53 232 0:06:51 ST54 514 0:05:14 N Response Type 1% HazMat 2%Public Assist 8% 5% 1% Good Fire Other 12% P" -4 J 71% EMS 1st Quarter 2020 Call Types Number o* Responses FALSE 163 EMS 995 Pub Asst 28 HazMat 21 Good Int 105 Fire 67 Other 12 Grand Total 1391 (*In and Out of Service Area) I st Otr 2020: Y Response Times b Stn. for EMS & All Other p 450 0:10:41 400 3S0 300 ?0 you 1',0 100 SO 0 `0'0 40 0.06:2S ~ � 0:11:31 0:10:05 0.08: 38 0:07:12 U:06:1I.. 0:06:11 0:05:46 190 140 150 0:04:19 120 0.02:53 82 s4 0.01:26 0:00:00 51 EMS 51 All Other S2 EMS 52 All Other 53 EMS 53 All Other S4 EMS 54 All Other CiTotal Incidents — -Average Response 51 EMS 261 6:57 7o: 51 All Other 1400:41 52 EMS 190 0:07:04 52 All Other 54 0:06:25 53 EMS 150 0:06:36 53 All Other 82 0:07:04 54 EMS 394 0:06:17 54 All Other 120 0:06:11 W COVIDig Highlights"1 0 Total TFD Call Volume in April 2020 represented a decrease of 27% compared to April 2019. (Jan, Feb, and March averaged an 8% decrease. 14OW10fk Most of April's drop resulted from a marked decrease in EMS responses, which fell 28% compared to 2019. Fire and e Service call both fell but each carry far less weight due to comparatively low volumes. Tukwila Fire Department has fallen 12% compared to the same time frame in 2019. Station 51 volume has dropped 47% April 2019 vs April 2020 Change in Case Volume Metrics ('20 vs '19) Change in Total Case Volume Change in EMS Case Volume % Change '20 vs '19 %Change '20 vs '19 Station January February March A ril May YTD Station January February March A ril May YTD 51 -12% 11% -19% -47% -47% -23% 51 -11% 26% -12% -50% -49% -20% 52 5% -1% 0% -35% -35% -13% 52 3% 12% -1% -35% -59% -17% 53 6% -23% -8% -32% -24% -16% 53 -6% -7% 9% -29% -31% -14% 54 -11% -14% -11% -27% -25% -18% 54 -7% -12% -13% -31% -24% -17% All TFD -7% -6% 1 -10% -27% -26% -15% All TFD -7% 1 4% 1 -6% -28% -32% 1 -14%. Change in Fire Case Volume % Change '20 vs '19 Station January Februaryl March AprilAprill May YTD 51 -5% -4% -42% -20% -52% -27% 52 -7% -22% 0% -11% 19% -4% 53 83% -9% -44% -109/o -24% -5% 54 -35% 11% 63% 7% -41% -10% Al I TFD 3% -8% -22% -9% -21% -12% Change in Service Case Volume %Change '20 vs '19 Station Januaryl February Marchl April May YTD 51 -50% -42% 100% -73% 17% -36% 52 100% -50% 50% -80% 700% 24% 53 -38% -87% -57% -86% N/A -57% 54 -29% -78% -80% -14% 33% -42% All TFD -32% -69% -35% -61% 100% -37% COVIDig Highlights Break down of EMS and Total responses: By Fire Station for 2019 and 2020 ( January to April ) ]80 160 140 120 100 80 60 40 20 0 2019 2020 51 t la121 105 ■ February 110 122 ■ March 116 94 . April 107 s7 ■ May 116 67 Total Cases by Primary Station 2019 2020 2029 2020 52 S3 76 80 72 76 76 75 80 62 90 90 79 73 80 52 76 52 81 53 85 65 EMS Cases by Primary Station IM 140 120 1co so 111 111 6v 40 III 20 0 2019 2020 2019 2020 2019 2020 2029 2020 54 51 52 53 258 140 ■January 92 82 59 61 52 49 154 IN■ February 73 92 52 58 54 50 150 133 t M—h 81 71 69 68 56 61 149 101 ■ April 76 38 66 43 59 42 153 215 ■ M.Y 92 47 64 26 68 47 'TuKwI'LA FI�R�E III I 2019 2020 54 131 122 1. 120 137 119 128 86 133 101 COVIDig Highlights Break down of Fire and Service responses: By Fire Station for 2019 and 2020 ( January to April ) a 35 30 25 20 15 10 5 0 2019 ■ lanuary 21 ■ February 24 ■ M,i'm 33 r April 20 ■ May 27 Fire Cases by Primary Station Service Cases by Primary Station 16 14 12 10 — t 2020 2019 2020 2019 2020 2019 2020 2019 2020 201, z020 2019 2020 2019 2020 51 52 53 54 bl 5] 53 54 20 14 73 12 22 20 13 ■lanuary K a 3 6 8 5 7 5 23 18 14 11 10 9 10 ■ February 12 7 6 3 15 2 9 2 19 19 19 16 9 8 13 ■M—' 1 4 2 3 7 3 5 1 1. 9 8 10 9 14 15 • APM II i 5 1 7 i 1 7 6 13 16 19 17 13 17 10 ■ MaP I 1 1 8 1 5 3 4 Administration Public Safety Bond Update: Apparatus: N Ladder & 2 Engines in service 2 Pickup Trucks delivered (Training Dev) 1 Pickup Truck ordered (Battalion Chief) Stations: — Stn 51: Final Stages — opening Aug 17, 2020 Stn 52: Behind City Hall, midway - opening 1st qtr 2021 — Design Team: Captain Judkins, BC Konieczka, Rachel B., Fire Chief Policies: • Completing review and updating of Fire Department Policies • Firefighter Contract: Completed and ratified by City Council, went into effect 1st Qrt. Strategic Plan: • Updating 2014 Edition; process underway for 2020-2025 I Administration Staffing Software: • Telestaff Integration w/new PA codes • Preparing for Fire ESO Integration Regional Service: • Valley Comm Finance Committee • Training Consortium Governance Board Chair • King County Fire Chiefs' Finance Oversight Committee • King County Fire Chiefs' Education Committee • FDCARES/EMS work groups -on hold because of COVID-19 Revenue Sources: • EFR HazMat &Vehicle Incident Responses • EMS Service Contracts - TriMed Ambulance • False Alarm Billing Fire Marshal's Office Chief Ben Hayman taken action with many processes in the FMO: Fire Plan Reviews 162 Special Event Projects 6 Addressing Projects 13 Fire Investigator Projects 24 Fire Code Enforcement Issues 16 Public Record Requests 11 Revenues Received for FMO Services $71,253 Operational Permits Inspections Conducted 0 Life Safety Inspections Conducted 0 co N O Operations Covid-19 Response: 0 Training Isolation x 2 Quarantine x 10 TrainingsAttended: • Pump Academy • JATC • Driver Training New Hires in Academy: • January 1st One new Employee in Academy/June graduation Mentorship Program Staffing Adjustments 40 Overtime Usage -Minimum Staffing Fire Department Overtime (Salaries Only) January February March April YTD TOTAL % of Total Overtime % of Annual Budget Spent Annual Budget 1-Min Staffing Suppression - Shift A 9,953 3,053 3,411 - 16,417 16.4% Suppression -Shift B 2,245 5,821 6,256 276 14,598 14.6% Sup ression - Shift C 3,722 7,565 7,884 141 19,313 19.3% Total 15,921 16,439 17,550 417 50,327 50.2% 2- Training Suppression - Shift A 885 261 - - 1,146 1.1 % Suppression - Shift B 1,773 - - - 1,773 1.8% Suppression - Shift C 2,353 176 - - 2,529 2.5% Training - 890 2,537 2,055 5,482 5.5% Total 5,012 1,326 2,537 2,055 10,930 10.9% 3.0- Other Suppression - Shift A - 389 3,141 27 3,557 3.5% Suppression - Shift B 399 1,588 889 114 2,990 3.0% Suppression - Shift C - 622 1,812 61 2,495 2.5% Emergency Management - - 3,407 - 3,407 3.4% Total 399 2,599 9,249 201 12,448 8.9% 3.2-Equip Test/Maint Suppression - Shift A 408 833 - - 1,242 1.2% Total 408 833 - - 1,242 1.2% 3.3-Meetings Suppression - Shift A 1,261 - 158 172 1,591 1 .6% Suppression - Shift B 647 178 - 396 1,221 1.2% Suppression - Shift C 2,336 79 - - 2,416 2.4% Training 528 - - - 528 0.5% Emergency Management 303 - - - 303 0.3% Total 5,075 258 158 568 6,059 6.0% 4-Prevention Prevention and Investigation 3,960 4,373 1,123 857 10,313 10.3% Total 3,960 4,373 1,123 857 10,313 10.3% 5-Emergency Response Suppression - Shift C 248 - - - 248 0.2% Total 248 - - - 248 0.2% 6-Billable Suppression -Shift B 299 - 230 - 528 0.5% Prevention and Investigation 2,024 1,557 3,504 - 7,085 7.1% Training 1,078 - - - 1,078 1.1% Total 3,401 1,557 3,734 8,692 8.7% Grand Total 34,426 27,386 34,349 4,098 100,259 100% 18.8% 534,184 N N N Goals For The Year (provisos) 1. 2019 Annual report - RCW 35A.92.030 2. Quarterly reports 3. Mid -year report 4. Third -party consultant budget and management practices 5. Additional revenues 6. To remain within the 2020 adopted budget Adjusted COVID -19 Goals 1. Health of our responders — PPE, education, safety 2. Reduce training, except for mandatory or required 3. Scrub Fire Budget - approximately $80,000 4. Reduce Overtime 5. 12 vs 13 Minimum staffing / Aid354 in service 6. Hiring Freeze - 2 positions (Administration/Support) 7. Working with Local IAFF Local #2088 8. No Travel N W N Emergency Management i Support Services The Future of Emergency Management: The first quarter of 2020 was supposed to be transition from the Fire Department to the Mayor's Office for emergency management. With the COVID-19 pandemic, everything was quickly re -prioritized, and the focus was instead shifted on safely dealing with the deadly virus instead of transitioning the office. COVID-19: With the sweeping changes across the entire City, it was clear that we would have to change the way we do business to make it through this pandemic. This meant allowing employees work from home if possible, with only essential employees reporting to work. Those that did report to work took their temperature upon arrival and used social distance practices. Social Media/P10: Tukwila is one of 6 departments in Zone 3 (South King County) that is going to be part of a PIO (Public Information Officer) response team. We will be taking our turn on a 24-hour rotation to provide coverage for any large emergency when information is requested or needs to be shared with the public through social media or more traditional means.