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Home My WebLink AboutCOW 2020-06-08 Item 3D - COVID-19 - Weekly Coronavirus ReportCoronavirus Response Update June 8, 2020 Essential Services and City Operations The City has been implementing the staff -related reductions associated with achieving the necessary savings to address the budget shortfall associated with the coronavirus pandemic. The largest represented staff group in the City are Teamsters, in four different bargaining groups. Three of the groups voted for furloughs, reducing their hours from 40/week to 36/week and an associated 10% pay reduction. One unit voted to implement the terms of their contract, which has resulted in the layoff of five employees. Non -represented staff are also being furloughed with a 10% pay reduction and associated hour reduction. The Admin Team — staff leadership team — is taking a 10% salary reduction with no reduction in hours. These furloughs and staff reductions do not apply to Police or Fire. City services will be impacted with reduced staff and reduced hours. While City staff are currently telecommuting due to the pandemic, and therefore City Hall and the 6300 building are closed to the public, even when normal operations resume City Hall and the 6300 building will be closed to the public every Friday through the end of the year. Beginning June 5, 2020, staff will telecommute on Friday mornings and not work Friday afternoons. City services such as pet licenses, construction permits and human services requests will not be fulfilled — either virtually or in -person — on Friday afternoons through the remainder of 2020. Due to staff reductions in our maintenance and trades unit, and the associated hiring freeze necessary to achieve needed expenditure savings, there will be a reduction in services in our Streets Department. This means there will be fewer litter patrols, longer stretches between vegetation management on the roadsides and slower response times for various requests, for example. Safety -related tasks will be prioritized over issues that do not affect the well-being of the Tukwila community, but residents will notice a reduction in service levels in our Streets Department throughout the city. The City realizes that many of these services are important to the community. However, with reduced staffing there must be reductions in service levels. As of this writing, the Parks and Recreation Department is making plans to reopen when allowed under the Governor's Safe Start order. Staff anticipates some reduction in hours at the Tukwila Community Center once it reopens, and there will be an associated reduction in service levels. More information on parks and recreation programming will be released once there is better clarity on when these activities can resume. The City is continuing to refine a reopening plan corresponding with the State's "Safe Start" phased approach to reopening the state. It should be noted that only in Phase 3 do they recommend re -opening customer -facing government services, and even at that time telework is still strongly encouraged for non -customer facing positions. Financial Stability At the May 18 City Council meeting the Council approved various measures for the mayor to implement to address the revenue shortfalls associated with the coronavirus pandemic. As discussed above, the staff -related measures have been implemented since the last report. In addition, Council will continue to refine the direction to staff on capital projects at the June 8 meeting, specifically regarding overlay, siding on the TCC and the new facilities/seismic study. The Council will continue to receive regular updates on the progress of implementation. 43 Police Staffing and Calls for Service There have been no changes to Police staffing since the last report. Calls for service: May 2020: 2383 May 2019: 2819 Fire Staffing and Calls for Service There have been no changes to Fire staffing since the last report. Attached is a detailed analysis of calls for service for the Fire Department. Human Services HS staff has served 14 unduplicated households this month, consisting of 50 residents — all impacted by COVID wage loss. As of this writing staff has spent $16,695 and have $3903 remaining for the month of June. Each household is averaging approximately $1,200 in assistance. These funds including our traditional general fund rent assistance dollars and the recaptured sales tax dollars from HB 1406. We continue to partner with our community -based organization to create a "patchwork" of financial support, as many of our residents are behind a few months in their rent at this point in COVID and our city cap of $1,200 can only approximately one month. One additional item that will assist residents is that the Governor extended the eviction moratorium until August 1, with some limited exceptions. Business Business Reopening Businesses in Washington State are reopening under the State's "Safe Start" business reopening plan. A full description of Safe Start can be found in the agenda packet for the Council's Planning and Economic Development Committee meeting held on June 1. As of June 4, King County is currently in Phase 1 of Washington's "Safe Start" four phase business reopening plan. During this phase, in addition to essential business and activities, other businesses are allowed to open such as restarting construction, vehicle sales, spiritual drive-in services, car washes, landscaping, pet walking, and curbside retail. Westfield Southcenter and other retailers are conducting curbside retail. As of May 27th, twenty-four counties in Washington have been approved to move into Phase 2 and three more have been approved to apply for the variance to move into Phase 2. The Governor continues issuing guidance for various business sectors to follow once a county is approved for Phase 2. This is helpful because it gives our businesses an opportunity to prepare to re -open. The new guidance pertains to dine -in restaurants and taverns, in-store retail, manufacturing, professional services, and personal services. It includes requirements for physical distancing, employees to wear cloth face masks (there are exceptions) and other procedures and policies. Key limitations for restaurants include: customers are limited to 50% of maximum building occupancy, and additional table spacing. Retail stores are limited to 30% of maximum occupancy. As the Governor explained, Phase 2 will start depending on a number of metrics such as disease M. activity, health care capacity, testing and tracing capacity, and protections for high risk individuals. City Economic Development staff is hopeful that King County will enter Phase 2 in early July. On May 29 the Governor announced the State will accept applications from counties to enter into a Modified Phase 1 if they are not yet eligible for Phase 2. King County submitted its application for a Modified Phase 1. When approved, this will be similar to Phase 2 but with some additional safety restrictions. For example, fewer customers would be allowed to enter retail stores and they would be limited to 30 minutes. Economic Development staff anticipates the State will approve the County's application the week of 6/8. Business Resources During the week of 6/1 staff sent an email to all businesses with updates announcing the possibility of a Modified Phase 1 and additional resources. SavingLocalKC. com SavingLocalKC continues to grow, with six new businesses, including TopPot Donuts being added to the deal website. SavignLocal KC. in partnership with the City of Kent and local chambers of commerce, launched the SavingLocalKC.com. SavingLocalKC is a free resource to all consumer facing businesses in King County. Businesses can place a deal on the websites for consumer to purchase now, for future use. The goal is to help support businesses that are closed or whose operations have been severely limited by the Stay Home, Stay Healthy Order. SavingLocalKC has dedicated marketing to promote the deals, including social media. Everyone can help support the campaign by following it on social media: twitter.com/savinglocalkc, instagram.com/savinglocalkc, facebook.com/SavingLocalKC. The program is funded by Tukwila's lodging tax. New Social Media Launched The City has launched new social media channels to promote the City to visitors and businesses. Follow us and tag as at twitter.com/ExpTukwila, instagram.com/experiencetukwila/, facebook.com/ExperienceTukwila. Business Survey Economic Development staff will continue calling businesses to survey their impact and needs related to COVID- 19. We very much appreciated the survey phone calls that Parks and Recreation staff completed in May. During the first week of June we will send a link to the remaining businesses to complete the survey online. We will report results on June 15. Meeting our Community's Basic Needs Food Security The usage rate remains steady at the Tukwila Pantry, serving 350-500 cars each food distribution day (three times a week). They have a list of needs: shampoo, laundry detergent, bar hand soap and diapers. The Pantry could also use assistance feeding their volunteers regularly. 45 Seniors City staff again supported our senior community through direct food distribution to homebound residents. Staff calls residents on Monday and Tuesday, to set up a Wednesday meal delivery. Staff delivered to 67 clients, consisting of 479 meals. Students To date, we have deployed over 500 MyFi devices to families that need the service. The hotspots are free for families that have need, and the service plan lasts for 6 months with unlimited data. Families can connect up to 10 devices on one mobile hotspot. Public Safetv Plan Construction Pro There have been no changes to the Public Safety Plan projects since the last report. Compliance with the Governor's Order There have been no changes to compliance issues since the last report. M Tukwila Fire Department Volume Study May '20 Edition Fire Stn 54 Firje Stn 51 Ploasa note: AIL trausfmitn rt surlaca wamr, san=ry savwra dwrdrdlsMbLrbonraclllhasaam Im nanumus to show an ihls -Lunanary map. Sao UoUdkrtl Gcmp Plan sachon i o-rth is Irrlcrrnallon. Tukwila Fire Stn 53 Rove Mh M C": iiarch 14% k054 pg. 1 Change in Case Volume Metrics ('20 vs '19) Change in Total Case Volume Change in EMS Case Volume % Change '20 vs '19 % Change '20 vs '19 Station January February I March April I May YTD Station I January Februaryj March April I May YTD 51 -12% 11% -19% -47% -47% -23% 51 -11% 26% -12% -50% -49% -20% 52 5% -1% 0% -35% -35% -13% 52 3% 12% -1% -35% -59% -17% 53 6% -23% -8% -32% -24 , -16% 53 -6% -7% 9% -29% -31% -14 4 54 -11% -14% -11% -27% -25% -18% 54 -7% -12% -13% -31% -24 , -17% All TFD -7% -6% -10% -27% -26 / -15% All TFD -7% 4 , -6% -28% -32% -14 , Change in Fire Case Volume % Change '20 vs '19 Station I January I February I March I April 11 May YTD 51 -5% -4% 1 -42% -20% -52% -27% 52 -7% -22% 0% -11% 19% -4% 53 83% -9% -44% -10% -24 , -5% 54 -35% 11% 63% 7% -41% -10% All TFD 3% -8% -22% -9% -21% -12% Change in Service Case Volume % Change '20 vs '19 Station I JanuaryFebruaryMarch April I May YTD 51 -50% -42% 1 100% -73% 17% -36% 52 100% -50% 50 / -80% 700% 24% 53 -38/ -87% -57% -86% N/A -57% 54 -29% -78% -80% -14% 33% -42% All TFD -32% -69% -35% -61% 100•9 -37% # Change in Case Volume Metrics ('20 vs '19) Change in Total Case Volume Change in EMS Case Volume # Change 20 vs '19 # Change '20 vs '19 Station January February March April May YTD Station January February March Aprill May YTD 51 -15 12 -22 -50 -59 -134 51 -10 19 -10 -38 1 -45 -84 52 4 -1 0 -28 -28 -53 52 2 6 -1 -23 -38 -54 53 4 -18 -6 -24 -20 -64 53 -3 -4 5 -17 -21 -40 54 -18 1 -22 1 -17 1 -40 1 38 -135 54 -9 -16 1 -18 -40 -32 -115 All TFD -35 1 -29 -51 1 -131 1 All TFD 1 -28 14 1 -22 -105 -129 -270 Change in Fire Case Volume Change in Service Case Volume # Change '20 vs '19 # Change '20 vs '19 Station January February March April May YTD Station January, Februa March ril A May YTD 51 -1 -1 -14 -4 -14 -34 51 -4 1 -5 1 2 -8 1 -14 52 -1 -4 0 -1 3 -3 52 3 -3 1 -4 7 4 53 10 -1 -7 -1 -4 1 -3 53 -3 -13 -4 -6 5 -21 54 -7 1 5 1 -7 -7 54 -2 -7 -4 -1 1 -13 All TFD 3 -7 -22 -6 -22 -54 All TFD -10 -33 -7 -19 15 -54 pg. 2 Synopsis of Above Metrics 1. Total TFD Case Volume in May `20 represented a decrease of 26% compared to May `19 (Jan, Feb, March, April averaged a 13% decrease). In other words, May '20 had 135 fewer cases than May ' 19. 2. EMS continued carrying the case volume metrics lower, with 129 fewer in May '20 than May ' 19. There were 22 fewer Fire cases and 15 more Service calls over these same ranges. 3. May '20 had 39 more cases than April '20, an increase of 11%. While EMS calls were flat at 270, both Fire and Service calls increased. 4. Year to date through May 3 Pt, total case volume for the Tukwila Fire Department has fallen 15% compared to the same time frame in 2019. This corresponds to 381 fewer cases. 5. With significant closures in the CBD, Stn 51 continues to exhibit the steepest % decline in cases (23% YTD) and nearly ties with Stn 54 for the largest drop in total cases (134 & 135 YTD). Additional notes: 1. Feb 2020 is a leap month with 3.57% more days than the previous three Febs. 2. Because of their infrequent occurrence, Fire and Service response calls are more subject to wilder "% Changes" than EMS responses. YTD, we've averaged 3.1 of these types of calls (combined) each day. An increase or decrease of just one of these types of calls per day would result in a change of about a third. This helps to explain some of the volatility in the graphs and charts. 3. Station -related metrics are based on "Primary Station": while more than one station may respond to a single call, only the station deemed as primary by ValleyCom gets the credit. In some cases, an OSA (Outside Agency/Mutual Aid) unit will be designated as primary on a call within Tukwila. Those calls are included within "All TFD" metrics but not within individual Station metrics. pg. 3 Total Cases by Primary Station 180 160 140 120 100 80 60 40 20 0 2019 2020 2019 2020 51 52 ■ January 121 106 76 80 ■ February 110 122 76 75 ■ Mardi 116 94 90 90 ■ Apnl 107 57 80 52 ■ May 126 67 81 53 160 140 120 2019 11116 2020 53 72 76 80 62 79 73 76 52 85 65 EMS Cases by Primary Station 100 80 60 40 20 0 2019 2020 2019 2020 51 52 ■January 92 82 59 61 ■ February 73 92 52 58 ■ March 81 71 69 68 ■ Apnl 76 38 66 43 ■ May 92 47 64 26 ,III 2019 111L 2020 53 52 49 54 50 56 61 59 42 68 47 2019 2020 54 158 140 154 132 150 133 149 109 153 115 2019 2020 54 131 122 136 120 137 119 129 88 133 101 pg. 4 35 30 25 20 15 10 5 0 ■ January ■ February ■ Mardi ■ April ■ May 16 14 12 10 8 6 4 2 0 ■ January ■ February ■ March ■ April ■ May Fire Cases by Primary Station 2019 2020 2019 2020 51 52 21 20 14 13 24 23 18 14 33 19 19 19 20 16 9 8 27 13 16 19 2019 2020 2019 2020 53 54 12 22 20 13 11 10 9 10 16 9 8 13 10 9 14 15 17 13 17 10 Service Cases by Primary Station 2019 2020 s1 8 4 12 7 2 4 11 3 6 I 7 1lidI � 1 2019 2020 52 3 6 6 3 2 3 5 1 1 8 pg. 5 `111killi 2019 2020� 2019 2020 53 54 8 5 7 5 15 2 9 2 7 3 5 1 7 1 7 6 5 3 4 Total Monthly Case Volume 600 500 400 300 200 100 0 s q ou E 2 E c s q ou v E° E n` 4 oo E r E q oo q v E° E 4 2016 2017 2018 2019 202C EMS Monthly Case Volume 450 400 350 300 250 200 150 100 50 0 q o'n E° E q 'c q on E E$ E q m E E° E ¢ m E E° E 2016 2017 2018 2019 2020 pg. 6 Fire Monthly Case Volume 150 140 120 100 80 60 40 20 0 m a a a m$ s m m n a n m m$ a 4 m n s q ou E E E c s q ou v E° E n` 4 oo E E r E q q oo E E o E 4 o z y o z N o z o z 2016 2017 2018 2019 202C Service Monthly Case Volume 6o 50 40 �IIII� A IIII I 20 I I IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII �I 10 0 q o'o E E o E q o'n E E° E q o'n E E o E ¢ o'n E E o E LL q o 0 n LL q 'o O n ,� q 'o 0 a LL q 'o 0 a LL z z z ,w z . 2016 2017 2018 2019 2020 pg. 7 Total Cases EMS Cases Fire Cases Service Cases Year Year Month Name #Cases Year Month Name #Cases Year Month Name #Cases Year Month Name #Cases 2016 January 482 2016 January 377 2016 January 84 2016 January 21 2016 February 456 2016 February 361 2016 February 65 2016 February 25 2016 March 519 2016 March 392 2016 March 93 2016 March 29 2016 April 464 2016 April 361 2016 April 86 2016 April 16 2016 May 489 2016 May 381 2016 May 85 2016 May 22 2016 June 489 2016 June 352 2016 June 111 2016 June 22 2016 August 532 2016 August 363 2016 August 140 2016 August 25 2016 December 440 2016 December 329 2016 December 82 2016 December 28 2016 July 535 2016 July 393 2016 July 110 2016 July 29 2016 November 433 2016 November 339 2016 November 73 2016 November 21 2016 October 483 2016 October 388 2016 October 70 2016 October 25 2016 September 429 2016 September 326 2016 September 79 2016 September 21 2017 January 448 2017 January 324 2017 January 89 2017 January 34 2017 February 475 2017 February 350 2017 February 66 2017 February 56 2017 March 522 2017 March 407 2017 March 92 2017 March 23 2017 April 459 2017 April 350 2017 April 72 2017 April 36 2017 May 474 2017 May 353 2017 May 100 2017 May 21 2017 June 508 2017 June 390 2017 June 87 2017 June 27 2017 August 531 2017 August 391 2017 August 111 2017 August 28 2017 December 469 2017 December 372 2017 December 73 2017 December 24 2017 July 526 2017 July 362 2017 July 143 2017 July 19 2017 November 526 2017 November 396 2017 November 95 2017 November 34 2017 October 477 2017 October 377 2017 October 77 2017 October 20 2017 September 456 2017 September 338 2017 September 98 2017 September 17 2018 January 475 2018 January 375 2018 January 77 2018 January 21 2018 February 433 2018 February 345 2018 February 56 2018 February 30 2018 March 448 2018 March 360 2018 March 61 2018 March 27 2018 April 447 2018 April 357 2018 April 75 2018 April 13 2018 May 485 2018 May 362 2018 May 101 2018 May 20 2018 June 527 2018 June 380 2018 June 112 2018 June 32 2018 August 532 2018 August 374 2018 August 142 2018 August 16 2018 December 430 2018 December 352 2018 December 44 2018 December 30 2018 July 489 2018 July 346 2018 July 116 2018 July 24 2018 November 465 2018 November 360 2018 November 73 2018 November 27 2018 October 487 2018 October 376 2018 October 88 2018 October 23 2018 September 499 2018 September 379 2018 September 91 2018 September 20 2019 January 504 2019 January 379 2019 January 93 2019 January 31 2019 February 488 2019 February 353 2019 February 83 2019 February 48 2019 March 508 2019 March 386 2019 March 101 2019 March 20 2019 April 477 2019 April 375 2019 April 70 2019 April 31 2019 May 520 2019 May 399 2019 May 104 2019 May 15 2019 June 507 2019 June 350 2019 June 131 2019 June 23 2019 August 501 2019 August 366 2019 August 102 2019 August 26 2019 December 535 2019 December 424 2019 December 82 2019 December 23 2019 July 533 2019 July 382 2019 July 121 2019 July 26 2019 November 475 2019 November 376 2019 November 69 2019 November 25 2019 October 453 2019 October 311 2019 October 110 2019 October 29 2019 September 478 2019 September 365 2019 September 93 2019 September 17 2020 January 469 2020 January 351 2020 January 96 2020 January 21 2020 February 459 2020 February 367 2020 February 76 2020 February 15 2020 March 457 2020 March 364 2020 March 79 2020 March 13 2020 April 346 2020 April 270 2020 April 64 2020 April 12 2020 May 385 2020 May 270 2020 May 82 2020 May 30 Call and Response Type Legend Or . CALL TYPE Literal Call Type Response Type ACCINF Acc with In' EMS ACCMDF ALS In' Acc EMS ACCWAF VehAcc Inv Water EMS AFA Fire Alarm Fire AID Aid EMS AIDH Aid Call Hazard EMS AIDMD Aid Medic EMS AIDMDH Aid Medic EMS AIDSVC Aid Service EMS AIDUNK Unknown Aid Call EMS BARK Beauty Bark Fire Fire BRSH BrushFire No Exp Fire BRSHEX BrushFire Exp Fire CHIMNE Chimney Fire Fire CO CO Alarm EMS COMFIR Commercial Fire Fire CPR CPR in Progress EMS CPRF CPR in Progress EMS DERAIF Train Derailment EMS DROWNF Drowning EMS DUMP Dum ster No Exp Fire DUMPEX Dum ster Exp Fire ELECTR Electrical Fire Fire EXPLOS Explosion No Fir Fire HZINV Haz Mat Invest EMS HZLEAK Haz Mat Leak EMS ILBURN Illegal Bum Fire INFOF Info - Non Dis N/A MC11F MCI EMS MEDIC I MEDIC Mutual Aid JEMS Or . CALL TYPE Literal Call Type Response Type MINFIR Minor Fir NoThrt Fire MUTUAL Mutual Request N/A NGASIN NatGas Lk Inside Fire NGASXT NatGas Lk Outsid Fire NONSTR NonThrt SmallFir Fire OBV Obvious EMS ODF Overdose EMS ODMDF Overdose Medic EMS ODORIN Odor Invest Service ODORXT Odor Invest Out Service POOLF Drowning Medic EMS RESCUE Rescue EMS RESFIR Residential Fire Fire RIVER River Rescue EMS SERVIC Non Aid Service Service SHACK Shack Shed Fire Fire SHOTMF Shooting Medic EMS SMOKXT Smoke Invest Out Fire SPILL Flammable Liquid EMS STABF Stabbing EMS STABMF Stabbing Medic EMS STORM Storm Service SUSFIR Poss Arson Out Fire SWFA Swfa Service UNKFIR Unk Type Fire Fire VEHCOM Comm Veh Fire Fire VEHEX Veh Fire W/Expo Fire VEHPAS Pass Veh Fire Fire WASH Washdown Service WIRES I Power Lines Down jSeNce pg. 9