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HomeMy WebLinkAboutCOW 2020-06-22 Item 4G - Contract - Saving Local King County Initiative with Mammoth Agency for $75,000COUNCIL AGENDA SYNOPSIS ---------------------------------- Initials Meefin,a Date Prepared by M or's review Council review 06/22/20 BJM ITEM INFORMATION ITEMNO. weW63 Spec 2. B. STAFF SPONSOR: BRANDON MILES ORIGINAL AGENDA DATE: 6/22/20 AGENDA ITEM TITLE Authorize the Mayor to sign a contract, not to exceed $75,000, with the Mammoth Agency for marketing, advertising, and creative services related to the Saving Local KC initiative CATEGORY ®Discussion Mtg Date 6-122120 ®Motion Mtg Date 6-122120 ❑ Resolution Mtg Date ❑ Ordinance Mtg Date ❑ Bid Ata avd Mtg Date ❑ Publz'c Heating Mtg Date ❑ Other Mtg Date SPONSOR ❑Council ®Mayor ❑HR ❑DCD ❑Finance ❑Fiore ❑TS ❑P&R ❑Po§ce ❑PlV ❑Court SPONSOR'S In May the City of Tukwila launched the Saving Local, King County initiative. Saving Local is SUMMARY a consumer facing website where businesses, impacted by COVID-19 can place deals for purchase. Any consumer facing businesses in King County can participate for free. A total of 39 businesses have participated to date, with 36 businesses currently offering deals. Staff is requesting authorization to enter into a service agreement with the Mammoth Agency to provide marketing services for the initiative. REVIEWED BY ❑ Trans&Infrastructure ❑ CommunitySvs/Safety ❑ Finance Comm. ® Planning/Economic Dev. ❑ LTAC ❑ Arts Comm. ❑ Parks Comm. ❑ Planning Comm. DATE: 6/15/20 COMMITTEE CHAIR: MCLEOD RECOMMENDATIONS: SPONSOR/ADMIN. Apporval COMMITTEE Unanimous Approval; Forward to Committee of the Whole COST IMPACT / FUND SOURCE EXPENDITURE REQUIRED AMOUNT BUDGETED APPROPRIATION REQUIRED $75,000 $104,170 $N/A Fund Source: 101 FUND (LODGING TAX) Comments: Per State Law, Lodging Tax can only be used for tourism promotion activities. MTG. DATE RECORD OF COUNCIL ACTION 6/22/20 MTG. DATE ATTACHMENTS 6/22/20 Informational Memo dated 6/15/20. Draft Agreement with Mammoth. Previous Agreement with Mammoth (No. 20-041) 171 172 City of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Committee of the Whole FROM: Brandon Miles, Business Relations Manager CC: Mayor Ekberg DATE: June 15, 2020 SUBJECT: Saving Local KC Contract for Services with Mammoth A_gency ISSUE Authorize the Mayor to sign a contract, not to exceed $75,000, with the Mammoth Agency for marketing, advertising, and creative services related to the Saving Local KC initiative BACKGROUND In May the City of Tukwila launched the Saving Local, King County initiative. Saving Local is a consumer facing website where businesses, impacted by COVID-19 can place deals for purchase. Any consumer facing businesses in King County can participate for free. A total of 39 businesses have participated to date, with 36 businesses currently offering deals. The backbone of the Saving Local initiative is a user-friendly website (saving local kc.com) featuring all the deals being offered. The initiative also features dedicated social media accounts on Facebook, Instagram, and Twitter. Saving Local, King County has had initial success and continues to grow. The City of Kent and 11 Chambers of Commerce have signed on as partners. The following outlines key performance indicators for the initiative. Website Key Performance Indicators (as of June 12, 2020): Metric Data Notes Total Sessions: 6,872 Total Page Views: 13,698 Conversion Rate: 9.87% (678 clicks) Conversion is defined as people who click through to purchase an offer. The offers are hosted on the sites of the businesses providing the deals. Social Media Key Performance Indicators (as of June 15, 2020): Metric Data Notes Facebook Followers: 712 These social media accounts have been up for a limited time. Insta ram Followers:" 114 Twitter Followers: 199 Total Social Media Impressions: 1,743,000 173 INFORMATIONAL MEMO Page 2 The City contracted with the Mammoth Agency to develop and manage the digital assets associated with the initiative. The initial contract was for $37,500. On June 15, 2020 the City Council, following a recommendation from the Lodging Tax Advisory Committee, authorized $104,170 in additional lodging tax for Saving Local KC. Staff is proposing to execute a second contract with Mammoth to continue to support the Saving Local, King County initiative through the end of the year and to add some additional services. Mammoth would provide the following services: • Overall strategy development, including development of a campaign to create an emotional connection with consumers. • Website maintenance. • Social Media Management, including paid social • Project Management and Reporting • Paid Google Search (new) • Video Development (new) • Other services needed for the initiative. DISCUSSION Mammoth was selected as a result of interviews the City had begun in February and March to help the City develop a digital marketing campaign for Tukwila. The City interviewed three firms and Mammoth was selected for the following reasons: 1. Based in the Seattle area. 2. Experience working with local governments. Mammoth has done extensive work with King County and other public agencies. 3. Smaller operation. 4. Experiences with both strategy development and execution. Mammoth was part of the development of Saving Local, King County and has been managing the initiative since its launch. Staff has been very satisfied with the work and responsive of the agency and its staff to date. FINANCIAL IMPACT The contract will not exceed $75,000. Funding for the agreement will come from lodging tax application approved by the City Council on June 15, 2020. The lodging tax application had a total amount of $104,170. The additional funds will be used for ad placement and other costs associated with the campaign. RECOMMENDATION The Council is being asked to forward the agreement to the June 22 special meeting consent agenda. ATTACHMENTS • Draft contract with Mammoth Agency in substantial form. • Original contract executed with Mammoth Agency. 174 https://tukwilawa.sharepoint.com/sites/mayorsoffice/cc/Council Agenda Items/Mayor's Office/COW, June 22/Info Memo, Saving Local.doc PROFESSIONAL SERVICES AGREEMENT (Includes consultants, architects, engineers, accountants, and other professional services) THIS AGREEMENT is entered into between the City of Tukwila, Washington, hereinafter referred to as "the City", and Mammoth Agency, hereinafter referred to as "the Consultant", in consideration of the mutual benefits, terms, and conditions hereinafter specified. 1. Project Designation. The Consultant is retained by the City to perform marketing, tourism promotion, and advertising services in connection with the project titled Saving Local, King County. 2. Scope of Services. The Consultant agrees to perform the services, identified on Exhibit "A" attached hereto, including the provision of all labor, materials, equipment and supplies. 3. Duration of Agreement; Time for Performance. This Agreement shall be in full force and effect for a period commencing upon execution and ending March 1, 2021, unless sooner terminated under the provisions hereinafter specified. Work under this Agreement shall commence upon written notice by the City to the Consultant to proceed. The Consultant shall perform all services and provide all work product required pursuant to this Agreement no later than December 31, 2020 unless an extension of such time is granted in writing by the City. 4. Payment. The Consultant shall be paid by the City for completed work and for services rendered under this Agreement as follows: A. Payment for the work provided by the Consultant shall be made as provided on Exhibit "B" attached hereto, provided that the total amount of payment to the Consultant shall not exceed $75,000 without express written modification of the Agreement signed by the City. B. The Consultant may submit vouchers to the City once per month during the progress of the work for partial payment for that portion of the project completed to date. Such vouchers will be checked by the City and, upon approval thereof, payment shall be made to the Consultant in the amount approved. C. Final payment of any balance due the Consultant of the total contract price earned will be made promptly upon its ascertainment and verification by the City after the completion of the work under this Agreement and its acceptance by the City. D. Payment as provided in this section shall be full compensation for work performed, services rendered, and for all materials, supplies, equipment and incidentals necessary to complete the work. E. The Consultant's records and accounts pertaining to this Agreement are to be kept available for inspection by representatives of the City and the state of Washington for a period of three (3) years after final payments. Copies shall be made available upon request. 175 5. Ownership and Use of Documents. All documents, drawings, specifications and other materials produced by the Consultant in connection with the services rendered under this Agreement shall be the property of the City whether the project for which they are made is executed or not. The Consultant shall be permitted to retain copies, including reproducible copies, of drawings and specifications for information, reference and use in connection with the Consultant's endeavors. The Consultant shall not be responsible for any use of the said documents, drawings, specifications or other materials by the City on any project other than the project specified in this Agreement. 6. Compliance with Laws. The Consultant shall, in performing the services contemplated by this Agreement, faithfully observe and comply with all federal, state, and local laws, ordinances and regulations, applicable to the services rendered under this Agreement. 7. Indemnification. The Consultant shall defend, indemnify and hold the City, its officers, officials, employees and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney fees, arising out of or resulting from the acts, errors or omissions of the Consultant in performance of this Agreement, except for injuries and damages caused by the sole negligence of the City. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Consultant and the City, its officers, officials, employees, and volunteers, the Consultant's liability hereunder shall be only to the extent of the Consultant's negligence. It is further specifically and expressly understood that the indemnification provided herein constitutes the Consultant's waiver of immunity under Industrial Insurance, Title 51 RCW, solely for the purposes of this indemnification. This waiver has been mutually negotiated by the parties. The provisions of this section shall survive the expiration or termination of this Agreement. 8. Insurance. The Consultant shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Consultant, its agents, representatives, or employees. Consultant's maintenance of insurance as required by the agreement shall not be construed to limit the liability of the Consultant to the coverage provided by such insurance, or otherwise limit the City's recourse to any remedy available at law or in equity. A. Minimum Amounts and Scope of Insurance. Consultant shall obtain insurance of the types and with the limits described below: Commercial General Liability insurance with limits no less than $2,000,000 each occurrence, $2,000,000 general aggregate. Commercial General Liability insurance shall be at least as broad as ISO occurrence form CG 00 01 and shall cover liability arising from premises, operations, stop -gap independent contractors and personal injury and advertising injury. The City shall be named as an additional insured under the Consultant's Commercial General Liability insurance policy with respect to the work performed for the City using an additional insured endorsement at least as broad as ISO endorsement form CG 20 26. 2. Workers' Compensation coverage as required by the Industrial Insurance laws of the State of Washington. 3. Professional Liability with limits no less than $2,000,000 per claim and $2,000,000 policy aggregate limit. Professional Liability insurance shall be appropriate to the Consultant's profession. 176 B. Public Entity Full Availability of Contractor Limits. If the Contractor maintains higher insurance limits than the minimums shown above, the Public Entity shall be insured for the full available limits of Commercial General and Excess or Umbrella liability maintained by the Contractor, irrespective of whether such limits maintained by the Contractor are greater than those required by this Contract or whether any certificate of insurance furnished to the Public Entity evidences limits of liability lower than those maintained by the Contractor. C. Other Insurance Provision. The Consultant's Automobile Liability and Commercial General Liability insurance policies are to contain, or be endorsed to contain that they shall be primary insurance with respect to the City. Any Insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the Consultant's insurance and shall not be contributed or combined with it. D. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best rating of not less than A:VI I. E. Verification of Coverage. Consultant shall furnish the City with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Contractor before commencement of the work. Upon request by the City, the Consultant shall furnish certified copies of all required insurance policies, including endorsements, required in this Agreement and evidence of all subcontractors' coverage. F. Notice of Cancellation. The Consultant shall provide the City with written notice of any policy cancellation, within two business days of their receipt of such notice. G. Failure to Maintain Insurance. Failure on the part of the Consultant to maintain the insurance as required shall constitute a material breach of contract, upon which the City may, after giving five business days notice to the Consultant to correct the breach, immediately terminate the contract or, at its discretion, procure or renew such insurance and pay any and all premiums in connection therewith, with any sums so expended to be repaid to the City on demand, or at the sole discretion of the City, offset against funds due the Consultant from the City. 9. Independent Contractor. The Consultant and the City agree that the Consultant is an independent contractor with respect to the services provided pursuant to this Agreement. Nothing in this Agreement shall be considered to create the relationship of employer and employee between the parties hereto. Neither the Consultant nor any employee of the Consultant shall be entitled to any benefits accorded City employees by virtue of the services provided under this Agreement. The City shall not be responsible for withholding or otherwise deducting federal income tax or social security or for contributing to the state industrial insurance program, otherwise assuming the duties of an employer with respect to the Consultant, or any employee of the Consultant. 10. Covenant Against Contingent Fees. The Consultant warrants that he has not employed or retained any company or person, other than a bonafide employee working solely for the Consultant, to solicit or secure this contract, and that he has not paid or agreed to pay any company or person, other than a bonafide employee working solely for the Consultant, any fee, commission, percentage, brokerage fee, gifts, or any other consideration contingent upon or resulting from the award or making of this contract. For breach or violation of this warrant, the City shall have the right to annul this contract without liability, or in its discretion to deduct from the contract price or consideration, or otherwise recover, the full amount of such fee, commission, percentage, brokerage fee, gift, or contingent fee. 177 11. Discrimination Prohibited. Contractor, with regard to the work performed by it under this Agreement, will not discriminate on the grounds of race, religion, creed, color, national origin, age, veteran status, sex, sexual orientation, gender identity, marital status, political affiliation, the presence of any disability, or any other protected class status under state or federal law, in the selection and retention of employees or procurement of materials or supplies. 12. Assignment. The Consultant shall not sublet or assign any of the services covered by this Agreement without the express written consent of the City. 13. Non -Waiver. Waiver by the City of any provision of this Agreement or any time limitation provided for in this Agreement shall not constitute a waiver of any other provision. 14. Termination. A. The City reserves the right to terminate this Agreement at any time by giving ten (10) days written notice to the Consultant. B. In the event of the death of a member, partner or officer of the Consultant, or any of its supervisory personnel assigned to the project, the surviving members of the Consultant hereby agree to complete the work under the terms of this Agreement, if requested to do so by the City. This section shall not be a bar to renegotiations of this Agreement between surviving members of the Consultant and the City, if the City so chooses. 15. Applicable Law; Venue; Attorney's Fees. This Agreement shall be subject to, and the Consultant shall at all times comply with, all applicable federal, state and local laws, regulations, and rules, including the provisions of the City of Tukwila Municipal Code and ordinances of the City of Tukwila. In the event any suit, arbitration, or other proceeding is instituted to enforce any term of this Agreement, the parties specifically understand and agree that venue shall be properly laid in King County, Washington. The prevailing party in any such action shall be entitled to its attorney's fees and costs of suit. Venue for any action arising from or related to this Agreement shall be exclusively in King County Superior Court. 16. Severability and Survival. If any term, condition or provision of this Agreement is declared void or unenforceable or limited in its application or effect, such event shall not affect any other provisions hereof and all other provisions shall remain fully enforceable. The provisions of this Agreement, which by their sense and context are reasonably intended to survive the completion, expiration or cancellation of this Agreement, shall survive termination of this Agreement. 17. Notices. Notices to the City of Tukwila shall be sent to the following address: City Clerk City of Tukwila 6200 Southcenter Boulevard Tukwila, WA 98188 Notices to Consultant shall be sent to the following address: 18. Entire Agreement; Modification. This Agreement, together with attachments or addenda, represents the entire and integrated Agreement between the City and the Consultant and supersedes all prior negotiations, representations, or agreements written or oral. No amendment or modification of this Agreement shall be of any force or effect unless it is in writing and signed by the parties. IM DATED this CITY OF TUKWILA Allan Ekberg, Mayor Attest/Authenticated: Clerk, Christy O'Flaherty day of , 20 CONSULTANT By: Printed Name: Title: Approved as to Form: Office of the City Attorney City Exhibit "A" Save Local Marketing Campaign Note, this agreement supersedes City contract No. 20-041. A. Campaign Overview Rac kgo;:�und. As part of the Governor Inslee's "Stay Home, Stay Healthy" order, most entertainment businesses have temporarily ceased operations. Many Washingtonians are isolated at home unable to attend sports games, go to the movies, dine out, or simply get out and have fun with their friends. The `Stay Home' order is slowly being lifted, and we will be able to get back to our regular activities. Until then, we must do everything possible to inspire hope and help our local businesses survive. 0 IIIb I ecti ve, The campaign will help generate cash flow for local businesses while also giving people across Western Washington things to look forward to. Participants can also feel a sense of pride that comes from helping out in a meaningful way. The effort will have the added benefit of reflecting well on Tukwila as a city that cares deeply about its business community. The initial campaign will focus on King CountyThe campaign will ideally expand to more of Western Washington as partner organizations join the effort. The effort will be centered around a digital advertising campaign and campaign -specific microsite, hosted by City of Tukwila, featuring special advance deals from local businesses. These deals will promote a broad range of experiential and retail opportunities which can be booked at a discounted price now and enjoyed after the "Stay Home — Stay Healthy" order is lifted. These events and activities will emphasize the concepts of community, togetherness, and reconnecting with friends. The deals will be organized and curated on the microsite, and promoted via a comprehensive targeted paid, social, and earned media campaign. The microsite will provide links that click -through to each of the deals so any purchasing will occur on the websites of participating businesses. It will be completely free for businesses to be listed on the website, although there may be some requirements for reciprocal social media promotion of the effort. B. Project Approach and Deliverables Website Contractor will continue updates to SavingLocalKC.com with new offers (design squares, post content, individual offers pages), partners, copy edits. New offers to be posted weekly. Updates to homepage photos to show more offers every 2 months. Duration: May 15, 2020 to December 31, 2020. Cost: $2,000 per month, half month in May is $1,000 Social Media Contractor shall provide social media management, which shall include create and post original social media content for Facebook, Instagram, and Twitter, including custom graphics and sourced :.................... photography. 5-7 posts per week. Community growth and engagement strategy (following, retweeting, liking other posts, etc.). Content moderation. Duration: May 15, 2020 to December 31, 2020. Cost: $3,000 per month, half month in May is $1,500. Project Management and Reporting Contractor shall provide project management services, which shall include weekly reporting with high level stats on website visits, social media engagements, summary of Mammoth project activities. Duration: May 15, 2020 to December 31, 2020. Cost: $1,000 per month, half month in May shall be $500. Strategic Development Contractor shall create and execute of strategic plan to expand the reach of the campaign. Strategic plan shall be submitted to City by July for review and approval. Google Search Ad Campaign Contractor shall set up and manage Google Search ads initiative to promote Saving Local. Google Search Ads will boost the Saving Local website and ensure it appears in a highly visible result position when people are searching for terms related to Saving Local, local deals, and ways to support local businesses. Ads will be geotargeted to only reach people searching in King County. Ads will be tailored to send users to specific sections of the website depending on their search terms. Additional keywords and ads can be added to the campaign to expand reach, for example if we want to appear to small business owners searching for ways to increase cash flow. Duration: July 1, 2020 through December 31, 2020. Cost: One time set up cost, $1,000. Ongoing management costs: $30 per month or 15% of Google search ad cost, whichever is higher. City shall pay direct costs to Google for search ads, which Contractor shall manage. Paid Social Media Campaign As directed by the City, the Contractor shall run a two month, focused, paid social media campaign. The City and Contractor shall identify the proper time in the campaign to launch the two -month period. The City may decide to reduce or extend the length and reach of the paid social media campaign. The primary goal of the paid media campaign should be driving people to the website. This will do double duty of raising awareness and giving people the opportunity to purchase offers. Now that the campaign is established, we do not recommend further ads geared towards gaining new followers. Given those objectives, we recommend allocating the majority of the media spend to Facebook and Instagram, which were twice as efficient at sending users to the site. Facebook/Instagram Website Ads: ads with the objective of sending people to a landing page on the site. Ads can send people to the homepage, the Offers page, or a specific city/category of offer to align with ad copy. Creative could be updated monthly and iterated upon to ensure the content remains fresh and the best performing ads receive the most impressions. Targeted to King County adults interested in deals, engaged shoppers, and the civically engaged Estimated impressions: 3.6 million. Estimated link clicks: 18,000 Facebook/Instagram Awareness Ads: a small portion of budget can be reserved for objectives that arise beyond web visits, such as promotion of a favorable op-ed or organic post, or encouraging newsletter signups or some other course of action. Budget can be folded into website ads if necessary Estimated Impressions: 400,000 Twitter Website Ads: ads sending people to the site with a light touch in order to ensure reach among the Twitter audience. Targeted to zip codes in the Greater Seattle area., interested in deals, dining out, events, etc. Estimated impressions: 700,000, Estimated link clicks: 1,100 Duration: Two -month period, To be determined by City. Cost: One-time creative cost: $3,000 15% media commission of the total social media spend. Contractor shall place social media ad buys directly with Facebook (including Instagram) and Twitter. City shall pay Facebook and Twitter directly. :E 20-041 Council Approval N/A City of Tukwila Contract Number: 6200 Southcenter Boulevard, Tukwila WA 98188 CONTRACT FOR SERVICES This Agreement is entered into by and between the City of Tukwila, Washington, a non -charter optional municipal code city hereinafter referred to as "the City," and Mammoth Agency, hereinafter referred to as "the Contractor," whose principal office is located at 501 E. Pine Street, Suite #201, Seattle, WA 98122. WHEREAS, the City has determined the need to have certain services performed for its citizens but does not have the manpower or expertise to perform such services; and WHEREAS, the City desires to have the Contractor perform such services pursuant to certain terms and conditions; now, therefore, IN CONSIDERATION OF the mutual benefits and conditions hereinafter contained, the parties hereto agree as follows: 1. Scope and Schedule of Services to be Performed by Contractor. The Contractor shall perform those services described on Exhibit A attached hereto and incorporated herein by this reference as if fully set forth. In performing such services, the Contractor shall at all times comply with all Federal, State, and local statutes, rules and ordinances applicable to the performance of such services and the handling of any funds used in connection therewith. The Contractor shall request and obtain prior written approval from the City if the scope or schedule is to be modified in any way. 2. Compensation and Method of Payment. The City shall pay the Contractor for services rendered according to the rate and method set forth on Exhibit B attached hereto and incorporated herein by this reference. The total amount to be paid shall not exceed $37,500 3. Contractor Bud et. The Contractor shall apply the funds received under this Agreement within the maximum limits set forth in this Agreement. The Contractor shall request prior approval from the City whenever the Contractor desires to amend its budget in any way. 4. Duration of Agreement. This Agreement shall be in full force and effect for a period commencing April 13, 2020 and ending December 31, 2020, unless sooner terminated under the provisions hereinafter specified. 5. Independent Contractor. Contractor and City agree that Contractor is an independent contractor with respect to the services provided pursuant to this Agreement. Nothing in this Agreement shall be considered to create the relationship of employer and employee between the parties hereto. Neither Contractor nor any employee of Contractor shall be entitled to any benefits accorded City employees by virtue of the services provided under this Agreement. The City shall not be responsible for withholding or otherwise deducting federal income tax or social security or contributing to the State Industrial Insurance Program, or otherwise assuming the duties of an employer with respect to the Contractor, or any employee of the Contractor. CA Revised December 2016 Pagel of4 "M 6. Indemnification. The Contractor shall defend, indemnify and hold the Public Entity, its officers, officials, employees and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney fees, arising out of or in connection with the performance of this Agreement, except for injuries and damages caused by the sole negligence of the Public Entity. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Contractor and the Public Entity, its officers, officials, employees, and volunteers, the Contractor's liability hereunder shall be only to the extent of the Contractor's negligence. It is further specifically and expressly understood that the indemnification provided herein constitutes the Contractor's waiver of immunity under Industrial Insurance, Title 51 RCW, solely for the purposes of this indemnification. This waiver has been mutually negotiated by the parties. The provisions of this section shall survive the expiration or termination of this Agreement. 7. Insurance. The Contractor shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, their agents, representatives, employees or subcontractors. Contractor's maintenance of insurance, its scope of coverage and limits as required herein shall not be construed to limit the liability of the Contractor to the coverage provided by such insurance, or otherwise limit the City's recourse to any remedy available at law or in equity, A. Minimum Scope of Insurance. Contractor shall obtain insurance of the types and with the limits described below: 1 Commercial General Liability insurance with limits no less than $1,000,000 each occurrence, $2,000,000 general aggregate and $2,000,000 products -completed operations aggregate limit. Commercial General Liability insurance shall be as least at broad as ISO occurrence form CG 00 01 and shall cover liability arising from premises, operations, independent contractors, products -completed operations, stop gap liability, personal injury and advertising injury, and liability assumed under an insured contract. The Commercial General Liability insurance shall be endorsed to provide a per project general aggregate limit using ISO form CG 25 03 05 09 or an equivalent endorsement. There shall be no exclusion for liability arising from explosion, collapse or underground property damage. The City shall be named as an additional insured under the Contractor's Commercial General Liability insurance policy. with respect to the work performed for the City using ISO Additional Insured endorsement CG 20 10 10 01 and Additional Insured -Completed Operations endorsement CG 20 37 10 01 or substitute endorsements providing at least as broad coverage. 2. Workers' Compensation coverage as required by the Industrial Insurance laws of the State of Washington. CA Revised December 2016 Page 2 of 4 B. Other Insurance Provision. The Contractor's Commercial General Liability insurance policies are to contain, or be endorsed to contain that they shall be primary insurance with respect to the City. Any insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the Contractor's insurance and shall not contribute with it. C. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best rating of not less than A: VII. D. Verification of Coverage. Contractor shall furnish the City with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Contractor before commencement of the work. Upon request by the City, the Contractor shall furnish certified copies of all required insurance policies, including endorsements, required in this Agreement and evidence of all subcontractors' coverage. E. Subcontractors. The Contractor shall have sole responsibility for determining the insurance coverage and limits required, if any, to be obtained by subcontractors, which determination shall be made in accordance with reasonable and prudent business practices. F. Notice of Cancellation. The Contractor shall provide the City and all Additional Insureds for this work with written notice of any policy cancellation, within two business days of their receipt of such notice. G. Failure to Maintain Insurance. Failure on the part of the Contractor to maintain the insurance as required shall constitute a material breach of contract, upon which the City may, after giving five business days notice to the Contractor to correct the breach, immediately terminate the contract or, at its discretion, procure or renew such insurance and pay any and all premiums in connection therewith, with any sums so expended to be repaid to the City on demand, or at the sole discretion of the City, offset against funds due the Contractor from the City. 8. Record Keepin-q and Reporting. A. The Contractor shall maintain accounts and records, including personnel, property, financial and programmatic records which sufficiently and properly reflect all direct and indirect costs of any nature expended and services performed in the performance of this Agreement and other such records as may be deemed necessary by the City to ensure the performance of this Agreement. B. These records shall be maintained for a period of seven (7) years after termination hereof unless permission to destroy them is granted by the office of the archivist in accordance with RCW Chapter 40.14 and by the City. 9. Audits and Inspections. The records and documents with respect to all matters covered by this Agreement shall be subject at all times to inspection, review or audit by law during the performance of this Agreement. 4' 10. Termination. This Agreement may at any time be terminated by the City giving to the Contractor thirty (30) days written notice of the City's intention to terminate the same. Failure to provide products on schedule may result in contract termination. If the Contractor's insurance coverage is canceled for any reason, the City shall have the right to terminate this Agreement immediately. 11. Discrimination Prohibited. The Consultant, with regard to the work performed by it under this Agreement, will not discriminate on the grounds of race, religion, creed, color, national origin, age, veteran status, sex, sexual orientation, gender identity, marital status, political affiliation, the presence of any disability, or any other protected class status under state or federal law, in the selection and retention of employees or procurement of materials or supplies. CA Revised December 2016 Page 3 of 4 I ff-A 12. Assignment and SubcgEllract. The Contractor shall not assign or subcontract any portion of the services contemplated by this Agreement without the written consent of the City. 13. Fntire Agreements Modification, This Agreement, together with attachments or addenda, represents the entire and integrated Agreement between the City and the Contractor and supersedes all prior negotiations, representations, or agreements written or oral. No amendment or modification of this Agreement shall be of any force or effect unless it is in writing and signed by the parties. 14. Severability and Survival. If any term, condition or provision of this Agreement is declared void or unenforceable or limited in its application or effect, such event shall not affect any other provisions hereof and all other provisions shall remain fully enforceable. The provisions of this Agreement, which by their sense and context are reasonably intended to survive the completion, expiration or cancellation of this Agreement, shall survive termination of this Agreement. 16. Npliggl. Notices to the City of Tukwila shall be sent to the following address: City Clerk, City of Tukwila 6200 Southcenter Blvd. Tukwila, Washington 98188 Notices to the Contractor shall be sent to the address provided by the Contractor upon the signature line below. 16. A1212ligable Law: Venue* Attorney's Fees. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. In the event any suit, arbitration, or other proceeding is instituted to enforce any term of this Agreement, the parties specifically understand and agree that venue shall be properly laid in King County, Washington. The prevailing party in any such action shall be entitled to its attorney's fees and costs of suit. DATED this 20 day of April, 2020. CITY OF TUKWILA CONTRACTOR David Cline, CA Administrator �/-j / 11)1)1l'e 7 All -'fayor APPROVED AS TO FORM ........... 6 Office of the City Attorney By: , Printed Name and Title. Brooke BluePresident Address: Mammoth 501 E Pine St 201 Seattle, WA 98122 CA Revised December 2016 Mr; Page 4 of 4 Exhibit "A" Save Local Marketing Campaign Campaign Overview Background As part of the Governor Inslee's "Stay Home, Stay Healthy" order, most entertainment businesses have temporarily ceased operations. Many Washingtonians are isolated at home unable to attend sports games, go to the movies, dine out, or simply get out and have fun with their friends. The 'Stay Home' order will eventually be lifted, and we will be able to get back to our regular activities. Until then, we must do everything possible to inspire hope and help our local businesses survive. Objective The campaign will help generate cash flow for local businesses while also giving people across Western Washington things to look forward to. Participants can also feel a sense of pride that comes from helping out in a meaningful way. The effort will have the added benefit of reflecting well on Tukwila as a city that cares deeply about its business community. The initial campaign will focus on the greater Tukwila area, including Seattle, Renton, Tacoma, and other neighboring communities. The campaign will ideally expand to more of Western Washington as partner organizations join the effort. How it Works The effort will be centered around a digital advertising campaign and campaign -specific microsite, hosted by City of Tukwila, featuring special advance deals from local businesses. These deals will promote a broad range of experiential and retail opportunities which can be booked at a discounted price now and enjoyed after the "Stay Home — Stay Healthy" order is lifted. These events and activities will emphasize the concepts of community, togetherness, and reconnecting with friends. The deals will be organized and curated on the microsite, and promoted via a comprehensive targeted paid, social, and earned media campaign. The microsite will provide links that click -through to each of the deals so any purchasing will occur on the websites of participating businesses. It will be completely free for businesses to be listed on the website, although there may be some requirements for reciprocal social media promotion of the effort. Project Approach and Deliverables Campaign Development Mammoth will begin the creative process by developing a campaign theme, name, and visual direction that effectively expresses the objectives of the effort in a way that is compelling to Tukwila's diverse communities. This process begins with comparative market research and social listening to identify similar efforts from around the country. We take inspiration from what's working best and learn from the mistakes of others. Branding shall be consistent with the Tukwila Tourism and Economic Development brand. The City shall have ownership of all creative content developed for the campaign. Page 2 of 4 CA Revised December 2016 I M% From there our creative team will brainstorm and iterate campaign concepts that are regionally appropriate and resonant with diverse audiences, while effectively reflecting the brand essence of Tukwila. Campaign concepts will be presented to Tukwila for feedback and approval. Website The crux of the Save Local initiative will be based on the content and links on a custom, campaign - specific microsite. Once the campaign theme and creative direction is approved, Mammoth will quickly design and develop the microsite, and work with Tukwila to organize, curate, and verify the deals and vendors listed on the site. The City shall retain ownership of the microsite and domain developed as part of this campaign. Once the campaign is up and running successfully, the microsite could be expanded to accommodate the participation of more partner organizations and businesses across a larger geographical region. Advertising and Media Services Creative development and deployment of paid media assets will be timed to coincide with the launch of the campaign microsite. The ads will be reflective of the campaign's objectives and ethos, and designed to effectively compel audiences to engage with the creative assets, click through to the microsite, and spend time exploring and purchasing available deals. Mammoth will develop and present a recommended media plan. Because of current social distancing recommendations, people are overwhelmingly staying at home, so paid media will largely focus on digital display and social media advertising. Social Media Effective social media outreach will be a critical component of this campaign. Mammoth will design and develop Facebook and Instagrarn accounts for Tukwila's new consumer -facing branding initiative. Mammoth will create brand -appropriate materials specific to this campaign for use in organic and paid social media. These channels will be developed to establish a platform for future use and will be distinct and separate from the City's official social media handles. The City shall retain ownership of social media handles created for the campaign. Earned Media Engaging with local media outlets to attract coverage will help expand the reach of the campaign and provide third -party validation of the effort with the broader public. This disciplined earned media approach will help ensure messages reach people where they are (e.g. local, community outlets), amplify key messages to reinforce paid, social and other communications tactics, while also demonstrating a commitment to transparency and partnership by working proactively with relevant media outlets. CA Revised December 2016 Page 3 of 4 Exhibit "B" Compensation Contractor Services Total cost shall not exceed $37,500. Services shall be provided from April 13, 2020 until May 12, 2020, unless mutually agreed by the parties. Cost is inclusive of the following services: Campaign Development and Planning Campaign Branding Contractor shall provide the following services: • Campaign Development: Name of initiative, theme, and visual direction. Concepts presented to client for feedback along with findings from our research and social media exploration. Website Development Recommended domain name, hosting set up, design, build and launch of website. Mammoth will help create accounts for both domain and host. The website will include the following • Stock photography (as needed), or photography provided by city or partners. • Site built on Content Management System to enable updates to be made easily to onboard new businesses participating in the initiative. • Multiple pages, including: Home, Offers, Contact, Media. Forms include: Add your Business • Back end development with category tagging ability. • Once there are more than 20 businesses on the offers page a category functionally will be developed allowing users to sort by business type and location. • Mammoth to design offer modules for new businesses and add to website weeks three and four post launch. Ongoing content support for the "Saving Local Campaign" Earned Media Engagement with local media outlets, limited to one month of contact. Amplify message to compliment paid, social, or other communications tactics. Social Media Save Local Contractor shall provide development and support for social media as follows • Mammoth will create page graphics for Facebook, Instagrarn and Twitter for Saving Local and manage organic postings through May 12 • Contractor shall provide creation of 14 organic social media content pieces (per social media channel) for Saving Local and Experience Tukwila, including a minimum of 3 custom graphics per platform for use in organic postings CA Revised December 2016 Page 4 of 4 I "o • Development of social media share toolkit for partner businesses to help promote Saving Local on their social media accounts. Experience Tukwila Contractor shall provide development and support for social media as follows: • Design assets for Facebook, Instagram and Twitter accounts for Experience Tukwila social media accounts. Contractor shall provide creation of 14 organic social media content pieces (per social media channel) for Saving Local and Experience Tukwila, including a minimum of 3 custom graphics per platform for use in organic postings Paid Digital Management and Paid Digital Management Services Contractor shall provide the following services to the City • Create 2-3 ads per platform, media planning, placement, optimization, management and reporting. • Work to grow social media communities, with a goal of having an estimated 8,500 followers across all social media platforms • Advertise to optimize visits to the website, with the goal of having 12,500 website visits. • Contractor is authorized to manage the City's digital accounts created under this campaign, including purchasing digital ads, paid social media, etc. The City shall pay these vendors directly and will set up accounts, which the Contractor shall have access to. Contractor is authorized to spend up to $17,000 under this section in third party spending. CA Revised December 2016 192 Page 5 of 4