HomeMy WebLinkAboutPED 2020-07-20 Item 1C - Update - Business Recovery PlanCity of Tukwila
Allan Ekberg, Mayor
INFORMATIONAL MEMORANDUM
TO: Planning and Economic Development Committee
FROM: Derek Speck, Economic Development Administrator
CC: Mayor Ekberg
DATE: July 14, 2020
SUBJECT: Business Recovery Update
ISSUE
This item is intended as an update and discussion on Tukwila's business recovery
BACKGROUND
In May staff from the City's Parks and Recreation Department attempted to call 368 Tukwila
businesses to conduct a survey on the effects of COVID-19 on our economy. Of those, staff
spoke with 110 businesses. Of the 110 businesses, 46 requested the survey be emailed, 11
were not interested, 2 were partially completed, and 49 were completed over the phone. Two
businesses did not speak English.
On June 23 and July 1, staff emailed a link to an online survey to all 990 Tukwila businesses for
whom we have email addresses. Of those, we had an open rate of 30% and 36%, respectively
and a total of 29 clicks on the survey. We received 12 completed surveys.
The City's purpose for conducting the telephone and online survey of our businesses was order
to:
a. Better understand the extent of current closures and projections for reopening
b. Ensure businesses are aware of available resources
c. Learn about their needs so we can assist them
d. Confirm contact information for future communications
e. Express the City's support
We ran into some challenges with the survey process and did not complete them as quickly, or
as comprehensively, as we had intended. A summary of the survey results is attached. Staff
will be available to provide analysis during the meeting.
DISCUSSION
Staff continues to work on the following to support business recovery:
1. Follow-up with requests or specific needs indicated by some of the businesses through
their survey responses.
2. Informing businesses of resources that may help them by posting information on the
City's website and sending weekly email updates to all businesses (approximately
1,000). Over a five -week period we sent five emails to 1,000 businesses each time.
Generally, 30 to 50% of the businesses opened the emails and 10 to 20% who opened
the emails clicked on at least one item.
3. Expanding marketing for Saving Local KC.com.
4. Expanding marketing and branding through ExperienceTukwila.
15
INFORMATIONAL MEMO
Page 2
5. Continuing our work with the Lodging Tax Advisory Committee and exploring more ways
to support business recovery.
6. Supporting the Chamber of Commerce's Southside Promise program and using the Port
of Seattle grant for additional business advisory assistance.
7. Exploring marketing and event partnerships with Westfield Southcenter and other
businesses.
8. Exploring the best options for Tukwila to use the $31,965 CARES Act grant from King
County.
9. Exploring whether Tukwila should apply, or partner with other cities to apply for a grant
from the US Economic Development Administration (EDA).
As businesses have reopened, staff has restarted work on other items on our 2020 workplan
(see attached). Staff welcomes Committee feedback on business recovery work and other
priorities on the work plan.
FINANCIAL IMPACT
No budget changes are requested at this time.
RECOMMENDATION
Information and discussion only.
ATTACHMENTS
Business Survey Results
2020 Economic Development work plan
16 https://tukwilawa.sharepoint.com/sites/mayorsoffice/cc/CC Docs/Final agendas/7-20-20 PED/PED 2020-7-20 Infomemo.doc
City of Tukwila Business Survey Answers
Counts
Questions and Answers
Preferred Language
English
Mandarin
Not Answered
Total
Product or Service Description
Distribution/warehousing/logistics
Lodging
Manufacturing
Retail
Other: Services to Businesses
Other: Services to Consumers
Other
Not Answered
Total
Are You Currently Open for Business?
No, we are closed due to the Governor's Order
No, other reasons
Yes
Yes, but our services are limited
Not Answered
Total
Have You Lost Business Due to COVID-19?
Yes
No
Not Answered
Total
How Much Business Have You Lost?
Less than 10%
About 33%
About 50%
About 75%
About 100%
Not Answered
Total
Telephone Survey Online Survey
41 10
0 2
8 0
49 12
1
2
2
5
1
6
5
7
4
23
2
3
49
12
8
1
0
1
26
7
13
3
2
0
49
12
38
11
9
1
2
0
49
12
5
1
9
1
8
1
3
3
6
2
18
4
49
12
Survey Answers Page 1/4
17
How Many Full -Time Jobs Normally Work at this Location?
Low
0
1
High
150
55
Average
17
9
Total
716
106
Not Answered
8
0
How Many Part -Time Jobs Normally Work at this Location?
Low
0
0
High
70
9
Average
4
2
Total
174
22
Not Answered
7
0
Have You Laid -Off, Furloughed, or Reduced Hours for Workers
Due to COVID-19?
Yes
24
6
No
20
5
Not Answered
5
1
Total
49
12
How Many Were Full -Time?
Low
1
0
High
97
8
Average
15
1
Total
262
13
Not Answered
32
6
How Many Were Part -Time?
Low
0
1
High
50
8
Average
6
1
Total
83
13
Not Answered
35
6
When Do You Expect to Increase Worker Hours, Rehire Workers,
Or Hire New Workers?
Other
15
3
Not Answered
34
9
Total
49
12
When Do You Expect to Reopen?
As Soon as Governor's Order is Lifted
6
1
Other
5
1
Not Answered
38
10
Total
49
12
Survey Answers Page 2/4
18
If Your Business is Open with Reduced Services, How Soon Do You
Exaect to Return to Providine ReLyular. Full Service?
As customers and demand returns
6
As soon as Governor's Order is Lifted
10
Other
29
Not Answered
4
Total
49
Once Non -Essential Businesses Are Allowed to Reopen, What is the
Most Important Thing to Help Your Business?
Customer demand and/or safety
10
3
Other
3
7
PPE
2
1
Not answered
34
1
Total
49
12
Once Businesses Are Allowed to Reopen, Would You
Want Any of the Following Types of Assistance?
Assistance getting supplies, equipment, or stock
3
3
Assistance with finance
1
1
Assistance with marketing
1
5
Training or other information related to COVID
4
1
Other
0
2
Not Answered
40
0
Total
49
12
Has Your Business Applied for a PPP Loan?
Yes
25
8
No
22
4
Not answered
2
0
Total
49
12
If Yes, What is the Status?
Approved
19
7
Amending application
1
0
Waiting to hear
3
0
Rejected
1
1
Not answered
25
4
Total
49
12
Has Your Business Applied for an SBA EIDL Loan?
Yes
7
8
No
39
4
Not answered
3
0
Total
49
12
Survey Answers Page 3/4
19
If Yes, What is the Status?
Approved
Amending application
Waiting to hear
Rejected
Not answered
4 5
1 0
1 2
0 1
43 4
Total
49
12
In the Past Four Weeks, Have You Received Any Emails from the
City's Office of Economic Development?
Yes
7
8
No
40
4
Not answered
2
0
Total
49
12
Are You Familiar with the City's Webpage Listing Resources That May
Help Small Businesses During COVID?
Yes
10
8
No
37
4
Not answered
2
0
Total
49
12
Are You Interested in Participating in SavingLocalKC.com?
Yes
7
No
40
Not answered
2
Total
49
Have You Visited the City's Website SavingLocalKC.com?
Yes
3
No
8
Not answered
1
Total
12
Survey Answers Page 4/4
20
MAYORS OFFICE
1& City of Tukwila ECONOMIC DEVELOPMENT DIVISION
2020 WORKPLAN -DRAFT 1_16_20
Tukwila Village 1 Support Tukwila Village Community Development Associates (non-profit)
2 Approve developer parking management plan
3 Approve estopple certificate of completion for Phase 2
Land Sales 1 Coordinate sale of city property to HealthPoint for health and wellness center
2 Coordinate sale of Longacres parcel
3 Coordinate sale of Newporter parcel
Public Safety Plan 1 Coordinate sale of Traveler's Choice property to affected businesses
2 Support project management team with design and permit review
Economic 1 Create an economic development plan for Tukwila
Development
Plan
Lodging Tax 1 Coordinate committee including applications, contracts, and reporting
Advisory 2 Monitor legislative issues
Committee 3 Build upon business relationships
Branding and 1 Lead development of branding and wayfinding plan
Tourism 2 Build partnerships with strategic organizations (e.g. Sounders and Seawolves)
Marketing 3 Facilitate and sponsor special events such as Rave Green Run, etc.
4 Facilitate art in Southcenter District
5 Facilitate Baker Boulevard for festivals and events
6 Facilitate improvement of Tukwila Pond Park
7 Develop strategy to grow entertainment attractions
8 Develop digital media strategy for visiting and living in the Southcenter District
Policy 1 Manage City's regional transportation policy and advocacy
2 Participate in zoning and on street parking policy for Tukwila Int'I Boulevard
Business Retention, 1 Marketing to attract business and development
Expansion and 2 Networking to attract business and development
Attraction 3 Respond to business inquiries
4 Support development of TIB with branding, business development, etc.
5 Support maintenance of KentValleyWA.com and SoundsideAlliance.com
6 Provide permitting assistance for priority projects
Regional ED 1 Participate in Greater Seattle Partners, Chambers of Commerce,
Organizations Seattle Sports Commission, Int'I Council of Shopping Centers, etc.
Page 1 of 2
21
MAYORS OFFICE
1& City of Tukwila ECONOMIC DEVELOPMENT DIVISION
2020 WORKPLAN -DRAFT 1_16_20
Other 1 Coordinate development agreements (when ED is the lead)
2 Manage multi -family property tax exemption program
3 Coordinate Port of Seattle economic development grant
Administrative 1 Participate on Administrative Team
3 Staff Soundside Alliance for Economic Development
4 Staff Port of Seattle Roundtable (START)
5 Staff Airport Budget Provisio Working Group
Additional/Small 1 BusaRess GHtFeaeh f9F PlaStiG Hart P 'iGy
2 BINJISF study
3 Crosswalk art
Potential Projects 1 Adapt to economic development plan
2 Coordinate way to leverage business community relationships
3 Evaluate ZIP code effect on city tax revenue and image
4 Support analysis of sales tax
5 Participate in Green and Duwamish River related policies (e.g. levee)
6 Support analysis of affordable housing economics and policy
7 Expand branding related to business retention, expansion, and attraction
8 Support special event permit process to attract strategic festivals and events
9 Participate in regional economic development policy such as PSRC
Notes:
The numbers are included for reference only and do not indicate priority or rank.
This workplan was planned in January 2020 which was before COVID-19 pandemic began in the U.S.
This workplan does not include economic development work related to COVID-19 business recovery.
22 Page 2 of 2