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HomeMy WebLinkAboutCSS 2020-10-26 Item 1C - Report - 2020 3rd Quarter Fire Department ReportPage 1 of 2 City of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Tukwila City Council FROM: Jay C. Wittwer, Fire Chief BY: Jay C. Wittwer, Fire Chief CC: Allan Ekberg, Mayor, David Cline, City Administrator DATE: 10/20/2020 SUBJECT: 2020 Fire Department 3rd Qrt Report CURRENT STATUS The Fire Department is reporting on the performance of the 3rd Quarter of 2020. We are providing the status report for incidents and activities during the 1 st, 2nd and 3rd Quarters of the 2020 budget year. The Fire Department has met the total adopted budget for Jan 1 to Sept 30, reflected at 75%. Overtime use is tracking ($48,340) under projected budget as of Sept 30, 2020. The Fire Department is projected to be at or below budget when the final 2020 budget report is provided by the Finance Department. The 6 month review provided by the Mayor, City Administrator and Fire Chief on July 24, 2020 addressed budget in depth, including projects. This report supports that 6 month projection. BACKGROUND This is a standard 3rd Qtr Fire Department report. DISCUSSION 3rd Quarter covers the period through September 2020 As the attached report shows, the Fire Department is providing service to the community as predicted and within the standards that were adopted by city council in 2019. The Fire Call Trend report, that is attached, also shows that overall calls are down 14%, which is the affects that Covid-19 has had on the need for service to our community. Overtime Usage One of the key changes in the Fire Department is the reduction in overtime usage from January to Sept 2020 as compared to 2019. As the charts show in the attached 3rd Qrt Report, the Fire Department had already instituted changes to its overtime usage in 2020, which caused significant savings. Due to the impacts of COVID-19 and the “Stay Home, Stay Healthy” order, there was an expectation of reduced revenues as well as reduced calls for service. The first phase of citywide operational reductions included a directive of no overtime without prior authorization of the Mayor. For the Fire Department, this meant not using overtime when there is unscheduled leave and to staff an aid car at Fire Station 52 rather than an engine. This change has resulted in additional savings. It should be noted that if staffing falls below 12, then overtime is incurred to maintain minimum staffing of 12. 7 Page 2 of 2  Throughout 2019, the average overtime usage per month was $59,629. On average, of this $59,629 monthly overtime cost, $36,342 was for minimum staffing.  In 2020, the average monthly overtime usage in Jan-Sept had decreased to $32,167, of which $12,730 was for minimum staffing. Sept 2020 did realize a total of $65,319 for all overtime, with $8,981 for minimum staffing. Total overtime year-to-date is $289,504 (54.4% of the annual budget and $156,036 under the budget allocated through Sept). The Department and City Administration team will make adjustments during the 4th quarter, if needed to remain within budget for 2020. The Fire Department has worked diligently in 2020 to stay within the Council's adopted budget. After 6 months in 2020, the Fire Department has only used 54,5% of its allocated budget for overtime. If this rate is sustained, overtime usage for 2020 will be on or below budget. The month of Sept has sustained an increase in total overtime, even with daily staffing levels that remain at 12 per shift. This is due to an increase in reimbursed overtime, this is discussed in the 3 rd Qrt Report. The Fire Department Management Team is committed to monitoring the occurrences of overtime. Adjustments may be needed to remain within the adopted 2020 Fire Department budget. FINANCIAL IMPACT With these changes to the Fire Department budget tracking and adjustment efforts, the overall goal is to better track costs and to bring the ending fund balance for the Fire Department 2020 budget within the adopted budget as approved by the City Council. If a budget amendment is requested before the end of this year, these tracking efforts will bring clarity to the City Council concerning the status of service levels and the Fire Department Budget. RECOMMENDATION This is for discussion only, forward to the COW if CSS determines this is necessary. ATTACHMENTS  FD 2020 3rd Quarter Report  Fire Call Trend Sept 2020 (update Oct 4, 2020) 8 Tukwila Fire Department 3rd Quarter Report 2020 9 Contents •Call Volume & Average Response Times •Response Type, Times & Call Volume •Response 90% Percental •COVID19 Highlights •Administration •Fire Marshal’s Office •Operations •Overtime Usage – Minimum Staffing, FMO, Meetings, Trainings •Goals for the year •Adjusted COVID Goals •Emergency Management 1 0 1st, 2nd & 3rd Quarter 2020: Call Volume Report Need Update 10/16/20 2020 Quarter Report EMS Other Total 2020 Quarter 1 995 396 1391 2020 Quarter 2 717 304 968 2020 Quarter 3 796 371 1167 Grand Totals 2508 1044 3526 1 1 3rd Qrt 2020 Quarter Response Type & Times 1 2 1st, 2nd & 3rd 2020 Quarter Response Type Call Type Qrt 1 Qrt 2 Qrt 3 False 163 117 121 EMS 995 667 796 Pub Asst 28 45 51 HazMat 21 13 8 Good Int 105 10 1391 Fire 67 51 101 Other 12 65 63 Total 1391 968 1167 1 3 2020 1st,2nd & 3rd Quarter 90% Percentile 2020 3rd Qtr. Fire Response Time Goal –Met % 2020 3 rd Qtr. Fire Turnout Time: Goal-Met % Fire Turnout Time Goal-Met Under 3:01 Fire Response Time Goal – Under 7:59 EMS Turnout Time Goal – Under 2:38 EMS Response Time Goal – Under 7:52 2020 3rd Qtr. EMS Turnout Time: Goal-Met %2020 3 Qtr. EMS Response Time: Goal-Met % 88.12% 2019 2020 Q1 2020 Q2 2020 Q3 Fire Turnout 95.33% 90.91% 87.50% 96.04% Fire Response 80.84% 84.09% 83.33% 88.12% EMS Turnout 90.81% 89.82% 86.12% 90.75% EMS Response 86.34% 86.46% 84.48% 87.86% 1 4 COVID19 Highlights 1. Total TFD Case Volume in Sept represented a decrease of 5% compared to Sept 2019. In other words, Sept 2020 had 26 fewer cases than Sept 2019 2. EMS continued carrying the case volume metrics lower, with 57 fewer in Sept, vs Sept 2019. 3. Year to date through Sept 30th, total case volume for the Tukwila Fire Department has fallen 14% compared to the same time frame in 2019. This equates to 651 fewer cases total for the year to date vs 2019. By: Jake Berry 4. Sept 2020 did realize a total of $40,344.00 for all overtime, with $31,346.00 for minimum staffing. Total overtime year-to-date is $165,645 (31.0% of the annual budget and $145.9K under the budget allocated through Sept). The Department and City Administration team will make adjustments during the 4th quarter, if needed to remain in budget for 2020. Numbers By: Jeff Friend 1 5 Administration Public Safety Bond Update: Apparatus: ~ 1 Pickup Truck ordered (Battalion Chief) Stations: ~ Stn 51: Final Stages – opening End of Aug, 2020 ~ Stn 52: Behind City Hall, ¾ completed - opening 1st Qtr 2021 ~ Design Team: Captain Judkins, BC Konieczka, Rachel B., Fire Chief Policies: •Updating Fire Department Policies •Adjusted staffing model to address budget, 12 / 13 staffing each shift. Strategic Plan: •Updating 2014 Edition; process underway for 2020-2025 1 6 Administration Staffing Software: •Continuing Telestaff Integration w/new PA codes •Preparing for Fire ESO Integration - take place in 4 th Quarter Regional Service: •Valley Comm Finance Committee •Training Consortium Governance Board •King County Fire Chiefs’ Finance Oversight Committee •King County Fire Chiefs’ Education Committee •FDCARES/EMS work groups - on hold because of COVID-19 Revenue Sources: •EFR HazMat & Vehicle Incident Responses •EMS Service Contracts - TriMed Ambulance, discussions during 4 th Quarter •False Alarm Billing – addressing every shift •Updating Fire Prevention and new construction permit fees and schedules 1 7 Fire Marshal’s Office Chief Ben Hayman taken action with many processes in the FMO: PROCESS 1st Qrt 2 nd Qrt 3 rd Qrt Fire Plan Reviews 162 137 133 Special Event Projects 6 0 2 Addressing Projects 13 27 2 Fire Investigator Projects 24 11 21 Fire Code Enforcement Issues 16 51 17 Public Record Requests 11 10 38 Revenues Received for FMO Services $71,253 $48,736 $65,942 Operational Permits Inspections Conducted 0 0 0 Life Safety Inspections Conducted 0 0 0 Noteworthy: 1. Completed buildout of FMO permitting processes in City’s new permitting software 2. 2020 Qrts 1, 2 & 3 permit fees = $175,082 vs total for 2019 $97,336 1 8 Operations Trainings Attended: •Pump Academy •Ropes Class •JATC •Driver Training New Hire plan for Academy: •2 or 3 for Feb 2021 Academy Mentorship Program Staffing Adjustments Covid-19 Response: PPE Training New Covid Testing Site in Tukwila Managed by Tukwila Fire Fighter Updates shared every day with Elected Officials Captain Promotional Process – October 2020 1 9 Overtime Usage & Minimum Staffing 2 0 Overtime Usage & Minimum Staffing Highlights: Total Overtime in Dollars for Sept 2020: 65,319 Reimbursed Overtime:36,870 (contractor inspections, Mall Stand-by and Deployment) Overtime minus reimbursed:28,449 Min Staffing Overtime:13,316 Other OT:15,133 (required training, PSP meetings, fire investigations) Forecasted Expenditures, to the end of 2020 To be at or below budgeted amount of 2020 Adopted Fire Department Budget 2 1 Goals For The Year (provisos) 1. 2019 Annual report - RCW 35A.92.030 / COMPLETED 2. Quarterly reports / 1 st , 2nd & 3rd Completed 3. Mid-year report / COMPLETED 4. Third-party consultant budget and management practices / In Process 5. Additional revenues / In Process 6. To remain within the 2020 adopted budget / In Process 2 2 Adjusted COVID -19 Goals 1. Health of our responders – PPE, education, safety 2. Reduce training, except for mandatory or required 3. Scrub Fire Budget - approximately $80,000 4. Reduce Overtime 5. 12 vs 13 Minimum staffing / Aid354 in service 6. Hiring Freeze - 2 positions (Administration/Support) 7. Working with Local IAFF Local #2088 8. No Travel 2 3 Emergency Management / Support Services The Future of Emergency Management: Most items have been transferred between Fire and Police Departments regarding emergency management. Plans have been updated before handing over information to Police. New job posting in process for the new Emergency Manager. COVID-19:With the sweeping changes across the entire City, it was clear that we would have to change the way we do business to make it through this pandemic. This meant allowing employees work from home if possible, with only essential employees reporting to work. Those that did report to work took their temperature upon arrival and used social distance practices. The plan will stay in place for the rest of this year. Social Media/PIO: Tukwila is one of 6 departments in Zone 3 (South King County) that is part of a PIO (Public Information Officer) response team. We are taking our turn on a 24-hour rotation to provide coverage for any large emergency when information is requested or needs to be shared with the public through social media or more traditional means. 2 4 pg. 1 Tukwila Fire Department Call Volume Report September ’20 25 pg. 2 Synopsis of Above Metrics 1. Total TFD Call Volume in September ‘20 represented a decrease of 5% compared to September ‘19 (Jan to August averaged a 15% decrease). In other words, September ’20 had 26 fewer calls than September ’19. 2. EMS was the only response type that dropped in call numbers as September ’20 had 57 fewer calls than September ’19. There were 26 more Fire calls and 7 more Service calls. 3. Year to date through September 30th, total call volume for the Tukwila Fire Department has fallen 14% compared to the same time frame in 2019. This equates to 651 fewer calls, an average of 2.41 fewer calls each day. 4. 2020 is averaging 14.31 calls per day while 2019 averaged 16.54 (YTD through September 30). Additional notes: 1. Feb 2020 is a leap month with 3.57% more days than the previous three Febs. 2. Because of their infrequent occurrence, Fire and Service response calls are more subject to wilder “% Changes” than EMS responses. YTD, we’ve averaged just a few of these types of calls (combined) each day. An increase or decrease of just one of these types of calls per day would result in a change of about a third. This helps to explain some of the volatility in the graphs and charts. Type Jan Feb Mar Apr May Jun Jul Aug Sep YTD EMS -7%4%-6%-28%-32%-24%-22%-3%-16%-15% Fire 3%-8%-22%-9%-21%-31%-10%9%28%-8% Service -32%-69%-35%-61%100%-13%-31%0%41%-24% All Calls -7%-6%-10%-27%-26%-26%-20%-2%-5%-14% Type Jan Feb Mar Apr May Jun Jul Aug Sep YTD EMS -28 14 -22 -105 -129 -85 -83 -12 -57 -507 Fire 3 -7 -22 -6 -22 -40 -12 9 26 -71 Service -10 -33 -7 -19 15 -3 -8 0 7 -58 All Calls -35 -29 -51 -131 -135 -130 -105 -9 -26 -651 % Change in Call Volume Metrics ('20 vs '19) # Change in Call Volume Metrics ('20 vs '19) 26 pg. 3 27 pg. 4 28 pg. 5 Year Month Total EMS Fire Service 2016 January 482 377 84 21 2016 February 456 361 65 25 2016 March 519 392 93 29 2016 April 464 361 86 16 2016 May 489 381 85 22 2016 June 489 352 111 22 2016 July 535 393 110 29 2016 August 532 363 140 25 2016 September 429 326 79 21 2016 October 483 388 70 25 2016 November 433 339 73 21 2016 December 440 329 82 28 2017 January 448 324 89 34 2017 February 475 350 66 56 2017 March 522 407 92 23 2017 April 459 350 72 36 2017 May 474 353 100 21 2017 June 508 390 87 27 2017 July 526 362 143 19 2017 August 531 391 111 28 2017 September 456 338 98 17 2017 October 477 377 77 20 2017 November 526 396 95 34 2017 December 469 372 73 24 2018 January 475 375 77 21 2018 February 433 345 56 30 2018 March 448 360 61 27 2018 April 447 357 75 13 2018 May 485 362 101 20 2018 June 527 380 112 32 2018 July 489 346 116 24 2018 August 532 374 142 16 2018 September 499 379 91 20 2018 October 487 376 88 23 2018 November 465 360 73 27 2018 December 430 352 44 30 2019 January 504 379 93 31 2019 February 488 353 83 48 2019 March 508 386 101 20 2019 April 477 375 70 31 2019 May 520 399 104 15 2019 June 507 350 131 23 2019 July 533 382 121 26 2019 August 501 366 102 26 2019 September 478 365 93 17 2019 October 453 311 110 29 2019 November 475 376 69 25 2019 December 535 424 82 23 2020 January 469 351 96 21 2020 February 459 367 76 15 2020 March 457 364 79 13 2020 April 346 270 64 12 2020 May 385 270 82 30 2020 June 377 265 91 20 2020 July 428 299 109 18 2020 August 492 354 111 26 2020 September 452 308 119 24 Calls by Year/Month 29 pg. 6 Call and Response Type Legend Org. CALL TYPE Literal Call Type Response Type Org. CALL TYPE Literal Call Type Response Type ACCINF Acc with Inj EMS MINFIR Minor Fir NoThrt Fire ACCMDF ALS Inj Acc EMS MUTUAL Mutual Request N/A ACCWAF VehAcc Inv Water EMS NGASIN NatGas Lk Inside Fire AFA Fire Alarm Fire NGASXT NatGas Lk Outsid Fire AID Aid EMS NONSTR NonThrt SmallFir Fire AIDH Aid Call Hazard EMS OBV Obvious EMS AIDMD Aid Medic EMS ODF Overdose EMS AIDMDH Aid Medic EMS ODMDF Overdose Medic EMS AIDSVC Aid Service EMS ODORIN Odor Invest Service AIDUNK Unknown Aid Call EMS ODORXT Odor Invest Out Service BARK Beauty Bark Fire Fire POOLF Drowning Medic EMS BRSH BrushFire No Exp Fire RESCUE Rescue EMS BRSHEX BrushFire Exp Fire RESFIR Residential Fire Fire CHIMNE Chimney Fire Fire RIVER River Rescue EMS CO CO Alarm EMS SERVIC Non Aid Service Service COMFIR Commercial Fire Fire SHACK Shack Shed Fire Fire CPR CPR in Progress EMS SHOTMF Shooting Medic EMS CPRF CPR in Progress EMS SMOKXT Smoke Invest Out Fire DERAIF Train Derailment EMS SPILL Flammable Liquid EMS DROWNF Drowning EMS STABF Stabbing EMS DUMP Dumpster No Exp Fire STABMF Stabbing Medic EMS DUMPEX Dumpster Exp Fire STORM Storm Service ELECTR Electrical Fire Fire SUSFIR Poss Arson Out Fire EXPLOS Explosion No Fir Fire SWFA Swfa Service HZINV Haz Mat Invest EMS UNKFIR Unk Type Fire Fire HZLEAK Haz Mat Leak EMS VEHCOM Comm Veh Fire Fire ILBURN Illegal Burn Fire VEHEX Veh Fire W/Expo Fire INFOF Info - Non Disp N/A VEHPAS Pass Veh Fire Fire MCI1F MCI EMS WASH Washdown Service MEDIC MEDIC Mutual Aid EMS WIRES Power Lines Down Service 30