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Home My WebLink AboutCOW 2021-03-08 Item 3 - Presentation - Fire Department Report from Center for Public Safety ManagementTO: FROM: BY: CC: DATE: SUBJECT: City of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM Committee of the Whole Jay C. Wittwer, Fire Chief Norm Golden, Deputy Chief Jay C. Wittwer, Fire Chief Allan Ekberg, Mayor, David Cline, City Administrator 03/01/2021 Center for Public Safety Management (CPSM) Report review CURRENT STATUS The Center for Public Safety Management (CPSM) has completed the third -party review of the Fire Department per Council proviso and contract requirements. The report was previously distributed to the City Council on February 19, 2021 and an electronic copy is located at http://records.tukwilawa.gov/WebLink/1/edoc/337946/ page1.aspx. DISCUSSION On December 2, 2019 Ordinance 2621 was adopted with a Council proviso that included the requirement for the City to "...hire a third -party consultant to review the Fire Department's budgetary and management practices." A contract was awarded to CPSM in the fall of 2020. CPSM will present its findings and recommendations in a virtual overview of the report to the Council at the Committee of the Whole meeting on March 8, 2021. This presentation will be provided by CPSM's Senior Manager for Fire/EMS Mike lacona and will include time to address any questions from Councilmembers. This report marks just the beginning of another evolution of the Fire Department. The Fire Department is proud of the service we currently provide to the community. We plan to further analyze the recommendations provided by CPSM and will work through them as part of our annual work plan and our updated Strategic Plan process. The City Council and community will be included in these discussions, along with the Mayor and entire Fire Department. The current plan is to start this conversation regarding these recommendations and future work items with the Community Services and Safety Committee and then bring them to the full Council as well. FINANCIAL IMPACT The CPSM Final Report is a comprehensive document with detailed analysis, identification of current best practices, and a list of 37 Recommendations. The Fire Department members were encouraged to read about the positive review of our current operations. Many of the recommendations for improvements have been discussed and investigated previously by the City. Some of the recommendations that are outlined in the report may lead to reducing costs, while others may require additional resourcgsagfjvv2 to seven of the 1 recommendations will require bargaining with Local #2088, the union that represents the firefighters. RECOMMENDATION The presentation at the Committee of the Whole is for discussion only with a recommendation to place this on the workplan for the Community Services and Safety Committee for more detailed review and recommendations of action steps going forward. ATTACHMENTS • CPSM Presentation 2 Page 2 of 2 City of Tukwila Fire Department March 8, 2021 Mike lacona, Manager Fire & EMS 1 1/ EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA C!.) Presentation Agenda Project Methodology Initial Observations Findings and Recommendations Questions 2 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA Project Methodology The project began with an analysis of the Fire Department, its organizational structure and deployment practices. Virtual meetings with key stakeholders were held in September of 2020, to obtain insights regarding operations and evaluate resources. A detailed response and workload analysis was compiled. Inter -active communication with City staff to obtain clarification and verification of the information and observations. Presented options for Overtime Reductions and Revenue Enhancements. 3 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA 01 CD Initial Observations Quality Organization, Dedicated Personnel, Effective Leadership. Exceptional Inter -Agency Cooperation. Adequately Staffed, Sufficient Resources, Manageable Workload. Improvements needed in Deployment Practices and Productivity. Excellent Capital Program. 4 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA Oraanization: Methods for Reducing Employee Lost Time are Required. Modify the use of Pipeline Positions into Part-Time/On-Call roles. Conduct periodic audits of the payroll system (TeleStaff). Expand the number and types of Performance Measures utilized to evaluate service outcomes. Re -purpose employee performance appraisals. Institute an Employee Safety and Injury Avoidance Program. 5 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA CO Deployment: Maintain the Daily On -Duty Minimum Staffing at 12 -personnel. Adjust Response Patterns for minor and non -emergent calls. Explore efficiencies to provide staffing for a FD -Cares Program. Evaluate the use of a Three -Station Configuration. Consider options that utilize roving units and peak -period staffing. 6 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA Training: Institute guidelines establishing minimum training requirements. Expand certification and college education requirements for promotional practices. Incorporate fire training skills assessments and written testing. Establish an annual physical fitness evaluation process. Institute annual medical evaluations and health screening. 7 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA CO 0 Prevention: Conduct pre fire planning at high risk occupancies and critical infrastructure. Institute in-service company inspection/familiarization programs. Consider the Civilianization of Fire Prevention Staff. Investigate options for outsourcing select inspection functions. Re -assign fire investigation duties to responding Officers. 8 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA Conclusions: It is necessary that TFD re-evaluate its core mission and improve overall efficiencies. Current system financially is not sustainable. Many of the changes being proposed will face strong opposition. A multi-year process is anticipated. Implementation will require a consensus for meaningful change. 9 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA N Questions ?? CPSM qeeftea, to mak commaftetied 44 jot eiteyeml, detdiaed4 &Id emidoeyeea, THANK YOU 10 // EXCLUSIVE PROVIDER OF TECHNICAL ASSISTANCE TO ICMA