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HomeMy WebLinkAboutCSS 2021-08-16 Item 1B - Report - 2021 2nd Quarter Fire Department ReportAO• Ja'J�n�1a�i'i Tukwila Fire Department 2nd Quarter Report 2021 Contents • CaII Volume & Average Response Times • Response Type • Apparatus' Call Volume • Response Times by Station for EMS and Fire • COVID19 Highlights • Administration • Fire Marshal's Office • Support Services / Emergency Management • Operations • Overtime Usage — Minimum Staffing, FMO, Meetings, Training • Goals for the year • Adjusted COVID Goals and Expectations into 2022 • Employee Recognition 2nd Quarter 2021: CaII Volume & Average Response Times 600 500 400 300 200 100 0 219 0:05:03 437 0:05:48 ST51 ST52 226 0:06:16 5T53 525 MITotal Incidents — -Avg Resp Time ST54 0:05:55 0:07:12 0:06:29 0:05:46 0:05:02 0:04:19 0:03:36 0:02:53 0:02:10 0:01:26 0:00:43 0:00:00 YEAR Station # Avg Resp Tm 0:05:03 0:05:48 0:06:16 0:05:55 0:05:48 2021 2nd QTR 51 52 53 54 Total Inc & Avg Resp Tm* 219 437 226 525 1407 Response Type 1% HazMat 3%Public Assist 1% Good Intent 67% EMS 10% Fire S% Other 13% False ■ FALSE ■ EMS ■ Pub Asst HaiMat ■ Good Int EF re ■ Other 2110 Quarter 2021 Call Types Number of Responses* FALSE 185 EMS 935 Pub Asst 38 HazMat 15 Good Int 17 Fire 142 Other 75 Grand Total 1407 (*In and Out of Service Area) i 2nd Qtr 2021: Response Times by Station & CaII Volume EMS & All Other 450 400 0:05:48 350 300 / 286 0:04:44 250 200 150 100 50 0 131 88 1 151 0:0011 164 • ••—t)!05:55 62 1 403 0:7:12 0:06:29 n•ns:$ 7 035:46 0:05:48 122 51 EMS 51 All Other 52 EMS 52 All Other 53 EMS 53 All Other 54 EMS S4 All Other ®Total Incidents — •Average Response 01)5:02 004:19 01)3:36 01)2:53 002:10 0:01:26 01)0:43 0:00:00 Station & Type Total Incidents Average Response 51 EMS 135 0:04:44 51 All Other 88 0:05:32 52 EMS 286 0:05:54 52 All Other 151 0:05:37 53 EMS 164 0:06:11 53 All Other 52 0:06:32 54 EMS 403 0:05:57 54 All Other 122 0:05:48 O) COVIDI9 Highlights Total TFD Call Volume YTD for 2021 represented an increase of 10% compared to the average first six months of 2016-2019. While total call volume for the first half of 2021 has increased 10% over the '16-'19 average, it's important to note that fire -related incidents have gone up 44%. This includes all fire -related calls, including false alarms. Outside of Area (OSA) Also worth noting: TFD responded to 49% more calls outside City limits YTD this year compared to the average. Change in CaII Volume Metrics (compared to '16-'19 average) Change in Total CaII Volume (%) Change in EMS Call Volume (%) Area Jan Feb Mar Apr May Jun YTD 51 - 3% - 49% - 58% -23% - 46% -37% - 37% 52 10% 13% 103% 122% 106% 140% 81% 53 - 3% 2% - 13% 20% - 12% 3% -1% 54 -17% 3% 8% -6% 8% 30% 4% OSA -4% -10% 44% 94% 38% 132% 49% All -6% -9% 7% 23% 8% 37% 10% Change in Fire CaII Volume (%) Area Jan Feb Mar Apr May Jun YTD 51 52 50% 159% 142% 321% 261% 317% 205% 53 19% -20% -40% 54 -21% 123% 23% 50% 105% 124% 66% OSA 1% 35% 50% 2% - 70% - 33% 10% - 44% -6 - 24% 28% - 30% 46% 4% 152% 37% 63% 53% All 6% 29% 20% 89% 34% 80% 44% Area Jan Feb Mar Apr May Jun YTD 52 -4% 0% 93% 83% 71% 104% 57% Area Jan Feb Mar Apr May Jun YTD 51 - 5% - 39% - 70% - 33% -51% - 46% - 42% 53 - 4% 4% -2% 29% - 8 -1% 3% 54 -20% -8% 6% -12% -6% 15% -4% OSA -9°% -37% 46% 76% 45% 167% 47% All -11% -14% 5% 11% -1% 28% 3% Change in Service CaII Volume (%) 51 - 15% - 89% - 13% - 14% 4% - 58% - 35% 52 167% -52% 133% 167% 167% 133% 93% 53 - 86% 16% - 65% - 68% 33% - 81% -36% 54 100% -7% -6% -56% 45% -14% 7% OSA - 33% 14% 7% 20% - 8% 300% 31% All -3% -22% -3% 0% 38% -4% -2% 4 -3 4 6 5 4 20 54 -30 5 15 -10 13 51 43 COVIDI9 Highlights Total TFD Call Volume for YTD 2021 represented an increase of 296 calls compared to the average first six months of 2016-2019. While all primary call types have gone up, the most noticeable increase has been in the number of Fire -related calls (+231). # Change in CaII Volume Metrics (compared to '16-'19 average) Change in Total CaII Volume (#) Change in EMS CaII Volume (#) Area Jan Feb Mar Apr May Jun YTD 51 -3 -50 -70 -26 -57 -45 -252 52 7 9 75 81 68 100 340 53 - 2 1 -10 14 -10 3 -3 OSA - 3 -6 26 49 23 78 167 All -30 -41 36 108 37 186 296 Change in Fire CaII Volume (#) 52 6 14 17 31 27 38 133 54 -4 16 5 10 20 29 75 Area Jan Feb Mar Apr May Jun YTD 54 -30 -11 9 -17 -9 22 -36 52 -3 0 54 44 36 59 190 Area Jan Feb Mar Apr May Jun YTD 51 -4 -29 -60 -28 -43 -36 -199 53 - 2 2 - 1 15 -5 - 1 9 OSA - 3 -13 17 27 17 58 103 All -42 -51 19 40 -3 102 66 Change in Service CaII Volume (#) 51 52 53 54 OSA - 1 -8 - 1 - 1 0 - 7 -18 -6 -4 - 4 1 -4 -15 5 -1 0 -3 1 -1 2 -2 0 1 0 7 6 All -1 -9 -1 0 8 -1 -4 COVID19 Highlights ,09 Breakdown of response types by area for the second quarter of 2018-2021 288 2018 Second Quarter Response Types - All Areas Breakdown of EMS. Sire. Other, and Serv0ce calls for the second quarter 2018-2021 4 305 59 805 237 2019 2020 2r} 472 1 242 2018 Second Quarter Response Types - Area Sl Breakdown of EMS, Fhe. Other, and Serxlce call's for the second quarter 2018 -2021 255 630 2.9110. 140 13 18 2019 2020 • EMS • Fire ■ Other ! Service • EMS • Fire • Other • Service 2021 COVID19 Highlights vo Breakdown of response types by area for the second quarter of 2018-2021 Second Quarter Response Types - Area 52 Breakdown of EMS, Fire, Other, and Service cellsior the second quaver 2018-2021 151 139 2020 ■ EMS : Firc Other Service 12 388 128 25 1.10 120 100 10 2021 2018 Second Quarter Response Types - Area 53 Breakdown or EMS, Fire, Other, and Service calls for the second quarter 2018 - 2021 120 13 13 2013 2010 • EMS • Fire • Other • Service 1 .21 N O COVID19 Highlights Breakdown of response types by area for the second quarter of 2018-2021 Second Quarter Response Types - Area 54 Breakdown of EMS, Fire, Other, and Service cellsior the second quaver 2018-2021 905 395 2,20 • EMS Fire Other Service 920 ISO to 2021 2011 Second Quarter Response Types - Area OSA Breakdown or EMS, Fire, Other, and Service calls for the second gunner 2011- 2021 132 83 .2013 202CI • EMS • Fire • Other • Service .21 Ifi Administration Public Safety Bond Update: Apparatus: 1 Pickup Truck delivered and being prepared (Battalion Chief) Stations: Stn 51: Continued updates— opened Sept 11, 2020 ^' Stn 52: Continued updates - opened Feb 12, 2021 ^' Design Team: Scaling down. Captain Smith, BC Konieczka, Rachel B. and Fire Chief Wittwer Policies: N Completing review and updating of Fire Department Policies N Stacia, in Admin Services is assisting with formatting. Strategic Plan: Updating 2014 Edition; process underway for 2021-2026 Financial Sustainability Plan: N Working with Community Services and Safety Committee to develop work plan. N Fire Advisory Task Force is in formation phase, establish in 3rd Qtr of 2021. Administration Staffing Software: • Telestaff Integration w/new PA codes, working with Finance Department to ensure compliance with new software. • Fire ESO Integration — Started on April 1, 2021, fully integration and successful Regional Service: • Valley Comm Finance Committee • Training Consortium Governance Member • King County Fire Chiefs' Finance Oversight Committee • King County Fire Chiefs' Education Committee • King County Fire Chiefs' Equity and Inclusion Committee • FDCARES/EMS work groups - on hold because of COVID-19 • Zone 3 Public Information Officer Program Member Revenue Sources: • EFR HazMat & Vehicle Incident Responses • EMS Service Contracts - TriMed Ambulance • False Alarm Billing Support Services Emergency Management: Working close with the new Emergency Manager for the City COVID-19: The 2020 policies for COVID-19 continued into the 2nd Qtr of 2021. Many employees continued to work from home if possible, with only essential employees reporting to work. Those that did report to work sites use masks, took their temperature upon arrival and used social distance practices. Social Media/PIO: Tukwila is one of 6 departments in Zone 3 (South King County) that take part in a PIO (Public Information Officer) response team. Tukwila's PIO shares in the 24-hour coverage for large emergencies when information is requested or needs to be shared with the public through social media or more traditional means. New Fire Stations: The opening and continued adjustments for two new fire stations that opened between Sept 2020 and Feb 2021 has been one of the main duties of Support Services. Working close with the design team and the contractors to ensure that these fire stations are meeting the needs of the community and the employees is a primary mission for this division. Training: Supervision of two training captains takes place and other training processes outside of the training consortium is also facilitated Fire Marshal's Office Battalion Chief Ben Hayman leads this office with the following 2nd Qtr data points: FIRE MARSHAL'S OFFICE 2021 Q2 SERVICE DELIVERY REPORT Service Category Q2 STATS Construction Permit Fire Plan Reviews Conducted 117 Land Use Fire Reviews Conducted 15 Construction Permit Fire Inspections Conducted* 141 City Addressing Projects Completed 13 (59%) Completed, 22 Remaining Fire Investigator Responses* 10 Suspicious Fires 25-30 approx. Fire Code Enforcement Issues* 6 (5%) Resolved, 103 Remaining Public Records Requests Received (Includes FMO and Fire Dept Requests) 42 BRYCER Cost Recovery Fees $3,547.44 Fire Development Service Recovery Fees $57,754.14 Operational Fire Permit Inspections 0 PROVIDED All of the previously issued Operational Fire Permits have expired (approx. 600). Occupancy Fire Safety Inspections 0 PROVIDED No Tukwila business had a Fire Safety Inspection (approx. 2600). * For all of Q1 and most of Q2, the Fire Marshal's Office only had one Deputy Fire Marshal. Operations Covid-19 Response: PPE — New N95 face masks tested and placed in service. Training — Updates completed in Qtr 2. Vaccinations — (MVT) Mobile Vaccination Team in place. 1172 shots in arms delivered. Suspended events at the end of 2nd Qtr. Trainings Attended: • Pump Academy • JATC • Driver Training • Swift Water Training New Hires in Academy: • June 17, 2021- Two new Employees / graduation Mentorship Program Staffing Adjustments Overtime Usage -Minimum Staffing YTD Overtime is up $448,097 (+348%) 2021 compared to 2020. However, $205,756 of this is attributable to Billable (wholly or partially reimbursed) activities such as Covid-19 and Southcenter Mall Radio Overtime. YTD Overtime Comparison 2020 vs 2021 Overtime Type Bills Minimum Staffing YTD 2020 $17,985 $59,440 $20,278 YTD 2021 $223,741 $215,972 $54,188 $ Change $205,756 $156,532 $33,910 % Change 1144% 263% 167% % '21 OT 39% 37% 9% Fire Prevention/Invest $12,332 $45,817 $33,485 272% 8% Equipment Test/Maint 929 $1,922 $5,049 $1,117 $1,084 $4,121 -$805 -$188 -42% Total YTD $128,867 $576,964 $448,097 348% Factors that affect staffing: Three long term injuries and one dropped out of the Fire Academy. Each shift should be at 18 Firefighter, current is 16. Goals For The Year 1. Financial Sustainability process, working with the Community Services and Safety Committee, including entire City Council. 2. Updates and reports regarding progress of #1 and Departmental information. 3. Leadership Training for all Captains and Battalion Chiefs. Chief Ludwig 4. Continued Training and required certifications for personnel, Blue Card Command, State mandated and approved disciplines. 5. Additional revenues. 6. To remain within the 2021 adopted budget N 00 Adjusted Goals 1. Health of our responders — PPE, education, safety 2. Reduce training, except for mandatory or required 3. Scrub Fire Budget - Overtime, operations and supplies 4. Reduce Overtime 5. 12 vs 13 Minimum staffing / April 1— back to 13 every shift. 6. Transfer of 1— position to DCD (Administration/Support) 7. Working with Local IAFF Local #2088 8. No Travel and reduced training Expectations for closing out 2021 1. To keep minimum staffing of 13 each shift is difficult with 3-4 Firefighters on long term injury leave and 16 firefighters per shift (normal is 18 per shift) 2. Our Firefighters are using sick leave when they are not well 3. A Budget amendment will be required at the end of the year - $500k to $900k for overtime. frit Employee Recognition Firefighter Levi Keller — Employee of the 2nd Quarter (Presented by Captain Ryan Berg) jA Covid —19 Testing Site Manager