Loading...
HomeMy WebLinkAboutCSS 2021-10-18 Item 1B - Report - 3rd Quarter Report: Fire DepartmentCity of Tukwila Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM TO: Community Services and Safety Committee FROM: Jay C Wittwer, Fire Chief BY: Jay C Wittwer, Fire Chief CC: Mayor Ekberg DATE: October 11, 2021 SUBJECT: Fire Department 2021 3rd Quarter Report ISSUE Standard Quarterly report for the Fire Department BACKGROUND Information is provided to the City Council from the Fire Department Administration regarding data, activities, and response levels for each of the divisions within the Fire Department. FINANCIAL IMPACT There are no financial impacts deriving from this report. Relevant budgetary information is shared throughout the report. RECOMMENDATION Information Only. The Council is being asked to digest the information that is shared within this report. Feedback is solicited so that information formatting may be improved with future reports. ATTACHMENTS Fire Department 2021 3rd Qrt Powerpoint 5 6 Tukwila Fire Department 3rd Quarter Report 2021 co Contents • Call Volume & Average Response Times • Response Type • Apparatus' Call Volume • Response Times by Station for Emergency Medical Services (EMS) and Fire • COVID19 Highlights • Administration • Fire Marshal's Office • Support Services / Emergency Management • Operations • Overtime Usage — Minimum Staffing, Fire Marshal Office (FMO), Meetings, Training • Goals for the year • Adjusted COVID Goals and Expectations into 2022 • Employee Recognition 3rd Quarter 2021: Call Volume & Average Response Times 600 500 + 400 ÷ 300 227 200 ÷ 100 + 0 - 0:05:26 5T51 524 ST52 ,344,449,,g_6 ST52 Total Incidents 0:06:33 555 222 ST53 —Avg Resp Time ST54 05 52 4- 0;07:12 0:06:29 0:05:46 0:05:02 0:04:19 0:03:36 0:02:53 0:02:10 0:01:26 0:00:43 0:00:00 YEAR 2021 3rd QTR Station 51 52 53 54 Total Inc & Avg Resp Tm* 227 524 222 555 1528 Avg Resp Tm 0:05:26 0:05:33 0:06:33 0:05:52 0:05:51 O Response Type 2% Good 1% HazMat Intent 5%Public Assist 11% Fire 4% Other 66% 11%© False 3rd Quarter 2021 Call Types Number of Responses* FALSE 164 EMS 1008 Pub Asst 75 HazMat 15 Good Int 34 Fire 165 Other 67 Grand Total 1528 (*In and Out of Service Area) 3rd Qtr 2021: Response Times by Station & Call Volume EMS & All Other 450 400 350 0:05:16 300 250 200 150 100 50 0 138 0:05:41 89 348 :3 :O52 176 4010633 = 0:06:34 155 67 415 43035:51 0:07:12 0:06:29 0:05:54 0:05:46 0:05:02 0:04:19 0:03:36 0:02:53 0:02:10 0:01:26 0:00:43 0:00:00 140 51 EMS 51 All Other 52 EMS 52 All Other 53 EMS 53 All Other 54 EMS 54 All Other Total Incidents =Average Response st---- R*1 its Awl.—Akie-splam 51 EMS 138 0:05:16 51 All Other 89 0:05:41 52 EMS 348 0:05:36 52 All Other 176 0:05:25 53 EMS 155 0:06:33 53 All Other 67 0:06:34 54 EMS 415 0:05:51 54 All Other 140 0:05:54 N COVIDI9 Highlights Total TFD Call Volume YTD for 2021 represented an increase of 17% compared to the average first three quarters of 2016-2019. While total call volume for the first three quarters of 2021 has increased 17% over the '16-'19 average, it's important to note that fire -related incidents have gone up 47%. This includes all fire -related calls, including false alarms. Automatic aid has increased this year as well. Also worth noting: TFD responded to 52% more calls outside City limits YTD this year compared to the average. % Change in Quarterly Call Volume (compared to '16-'19 average) Change in Total CaII Volume (%) Change in EMS CaII Volume (%) Area Q1 Q2 Q3 Q4 YTD 51 -38% -36% -32% - -35% 52 42% 123% 147% - 104% 53 -5% 3% 7% - 2% 54 -2% 11% 18% - 9% OSA 10% 88% 58% - 52% All -2% 23% 30% - 17% Change in Fire CaII Volume (%) Area Q1 Q2 Q3 Q4 YTD 51 -32% -17% -11% - -19% 52 112% 300% 316% - 246% 53 -12% 15% 2% - 3% 54 32% 94% 62% - 65% OSA 29% 77% 23% - 40% All 18% 66% 52% - 47% 4 Area Q1 Q2 Q3 Q4 YTD 51 -40% -43% -40% - -41% 52 30% 87% 113% - 76% 53 -1% 6% 11% - 5% 54 -7% -1% 9% - 0% OSA 1% 94% 79% - 59% All -7% 13% 23% - 9% Change in Service CaII Volume (%) Area Q1 Q2 Q3 Q4 YTD 51 -40% -30% -17% - -30% 52 39% 156% 104% - 97% 53 -29% -48% -5% - -28% 54 23% -16% 63% - 25% OSA -6% 100% 94% - 53% All -11% 9% 36% - 9% COVIDI9 Highlights Total TFD Call Volume for YTD 2021 represented an increase of 743 calls compared to the average first three quarters of 2016-2019. While all primary call types have gone up, the most noticeable increase has been in the number of Fire -related calls (+406) as well as the number of Out of Service Area (OSA) calls (+291). # Change in Quarterly Call Volume (compared to '16-'19 average) Change in Total CaII Volume (#) Change in EMS CaII Volume (#) Area Q1 Q2 Q3 Q4 YTD 51 -124 -128 -110 - -362 52 91 249 327 - 668 53 -10 8 17 - 15 54 -11 54 89 - 132 OSA 18 150 124 - 291 All -36 332 447 - 743 Change in Fire CaII Volume (#) Area Q1 Q2 Q3 Q4 YTD 51 -22 -14 -10 - -46 52 37 96 119 - 252 53 -4 8 1 - 5 54 17 59 47 - 122 OSA 15 41 18 - 74 All 42 189 176 - 406 Area Q1 Q2 Q3 Q4 YTD 51 -93 -107 -96 - -295 52 51 139 194 - 384 53 -1 10 16 - 25 54 -32 -4 35 - -1 OSA 1 102 97 - 200 All -74 140 247 - 313 Change in Service CaII Volume (#) Area Q1 Q2 Q3 Q4 YTD 51 -10 -8 -4 - -21 52 5 15 13 - 33 53 -8 -7 -1 - -16 54 4 -2 8 - 10 OSA -1 8 7 - 15 All -10 7 24 - 20 Administration Public Safety Bond Update: Apparatus: ' 1 Pickup Truck delivered and placed in service (Battalion Chief) N 1 Aid Unit ordered from manufacture (will replace Aid354) Stations: ' Stn 51: Final requests made for close out — Sept 10, 2021 "' Stn 52: Continued updates - opened Feb 12, 2021 N Design Team: Scaled down. Captain Smith, Battalion Chief Konieczka, Rachel Bianchi and Fire Chief Wittwer still address warranty issues. Policies: N On going review for updating of Fire Department Policies N Close collaboration with Bargaining Unions. Strategic Plan: N Updating 2014 Edition; process underway for 2022-2026 Financial Sustainability Plan: N Working with Community Services and Safety Committee to develop work plan. N Fire Advisory Committee has been formed and establish in 3rd Qtr of 2021. Administration Staffing Software: • Telestaff Integration w/new PA codes, working with Finance Department to ensure compliance with new software. • Fire ESO Integration — Started on April 1, 2021, fully integration and successful, updates are on going Regional Service: • Valley Comm Finance Committee • Training Consortium Governance Member • King County Fire Chiefs' Finance Oversight Committee • King County Fire Chiefs' Education Committee • King County Fire Chiefs' Equity and Inclusion Committee • FDCARES/EMS work groups - on hold because of COVID-19 • Zone 3 Public Information Officer Program Member Revenue Sources: • EFR HazMat & Vehicle Incident Responses • EMS Service Contracts - TriMed Ambulance • False Alarm Billing Support Services Emergency Management: Working close with the new Emergency Manager for the City, After Action Report was reviewed for the Maple Crest Fire that took place on Aug 17, 2021. COVID-19: The 2020 policies for COVID-19 continued into the 3rd Qtr of 2021. Many employees continued to work from home if possible, with only essential employees reporting to work. Those that did report to work sites use masks, took their temperature upon arrival and used social distance practices. Social Media/PIO: Tukwila is one of 6 departments in Zone 3 (South King County) that take part in a PIO (Public Information Officer) response team. Tukwila's PIO shares in the 24-hour coverage for large emergencies when information is requested or needs to be shared with the public through social media or more traditional means. New Fire Stations: The opening and continued adjustments for two new fire stations that opened between Sept 2020 and Feb 2021 has been one of the main duties of Support Services. Working close with the design team and the contractors to ensure that these fire stations are meeting the needs of the community and the employees is a primary mission for this division. Fire Station 51 had the final one-year warrantee list was completed and turned over to the contractor, continuing to address those concerns into the 4th Qrt for those repairs. Training: Supervision of two training captains takes place and other training processes outside of the training consortium is also facilitated. Three new Firefighters were placed into the Fire Academy on Aug 30, 2021. Fire Marshal's Office Battalion Chief Ben Hayman leads this office with the following 3rd Qtr data points: FIRE MARSHAL'S OFFICE 2021 Q3 SERVICE DE (VERY REPORT Construction Permit Fire Plan Reviews Conducted 137 Land Use Fire Reviews Conducted 21 Construction Permit Fire Inspections Conducted 175 City Addressing Projects Completed 7 Compete (44 Rer�airng) Fire Investigator Responses 13 Suspicious Fires 25-30 approx. Fire Code Enforcement Issues 21 Resolved (158 Unresolved) Public Records Requests Received (Includes FMO and Fire Dept Requests) 47 RRYCER Cost Recovery Fees $3,741=tom Fire Development Service Recovery Fees $4403.10 Operational Fire Permit Inspections 0 PROVIDED All of the previously issued Operational Fire Permits have expired {approx. 600). Occupancy Fire Safety Inspections 0 PROVIDED No Tukwila business had a Fire Safety Inspection (approx. 2603). Operations Covid-19 Response: PPE — New N95 face masks tested and placed in service. Training — Updates completed in Qtr 3. Vaccinations — (MVT) Mobile Vaccination Team suspended. No shots delivered in 3rd Qrt. Focus has been on staffing response crews each day. Trainings Attended: • Pump Academy • JATC • Driver Training • Swift Water Training • Squad Training New Hires in Academy: • Aug 30, 2021- Two new Employees / graduation Jan 2022 Mentorship Program Staffing Adjustments Overtime Usage - Minimum Staffing YTD Overtime is up $649,595 (+225%) 2021 compared to 2020. However, $289,110 of this is attributable to Billable (wholly or partially reimbursed) activities such as Covid-19 and Southcenter Mall Radio Overtime. YTD Overtime Comparison 2020 vs 2021 (First Three Quarters) Overtime Type YTD 2020 YTD 2021 $ Change % Change %'21 OT Minimum Staffing $119,349 $447,777 $328,429 275% 48% Billable $77,254 $289,110 $211,856 274% 31% Training $23,361 $60,960 $37,598 161% 6% Fire Prevention/Invest $17,916 $53,875 $35,959 201% 6% Other $11,169 $31,356 $20,187 181% 3% Incident Related $6,521 $24,384 $17,863 274% 3% Special Assignment $4,601 $11,865 $7,264 158% 1% Public Safety Bond $12,074 $8,847 -$3,227 -27% 1% Meetings $13,140 $7,419 -$5,721 -44% 1% Equipment Test/Maint $2,168 $1,568 -$600 -28% 0% City/Public Event $1,480 $1,468 -$12 -1% 0% Total YTD $289,034 $938,629 $649,595 225% 4 Factors that affect staffing: Three long term injuries and one dropped out of the Fire Academy. Each shift should be at 18 Firefighter, current is 16. 8 N O Goals For The Year 1. Financial Sustainability process, working with the Community Services and Safety Committee, Fire Advisory Committee and entire City Council. 2. Updates and reports regarding progress of #1 and Departmental information. 3. Leadership discussions completed for all personnel. Chief Ludwig 4. Continued Training and required certifications for personnel, Blue Card Command, State mandated and approved disciplines. 5. Additional revenues. 6. To remain within the 2021 adopted budget Chief Gary Ludwig Adjusted Goals 1. Health of our responders — PPE, education, safety, vaccinations 2. Reduce training, except for mandatory or required 3. Scrub Fire Budget - Overtime, operations and supplies 4. Reduce Overtime 5. 12 vs 13 Minimum staffing / April 1— back to 13 every shift. 6. Transfer of 1 from Fire Admin — position to DCD (Administration/Support) 7. Working with Local IAFF Local #2088 8. No Travel and reduced training Expectations for closing out 2021 1. Minimum staffing of 13 each shift is realized with overtime, the reason points to two factors; 3-4 Firefighters on long term injury leave and 16 firefighters per shift (normal is 18 per shift) 2. Efforts to place new firefighters in Feb 2022 fire academy, bring each shift up to 18 personnel. 3. A Budget amendment will be required at the end of the year - $500k to $900k for overtime. Employee Recognition Captain Patrick Smith Employee of the 3rd Quarter (Presented by Chief Jay C Wittwer) Captain Smith