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HomeMy WebLinkAboutTIS 2022-03-07 Item 2C - Contract - Solid Waste Contract Status UpdateCity of Tukwila Allan Ekberg, Mayor Public Works Department - Hari Ponnekanti, Director/City Engineer INFORMATIONAL MEMORANDUM TO: Transportation and Infrastructure Services Committee FROM: Hari Ponnekanti, Public Works Director/City Engineer By: Griffin Lerner, Public Works Budget Analyst CC: Mayor Allan Ekberg DATE: March 4, 2022 SUBJECT: Solid Waste Contract Status Update Contract No. 12-027 ISSUE The City's contract with Waste Management (WM) expires on October 31, 2023. The City is now undergoing a request for proposals (RFP) process to ensure a smooth transition. DISCUSSION: Since the last update on January 18th, staff have incorporated industry review comments and resident feedback, and released the RFP, with final proposals due April 18. Based on resident feedback from the survey, staff included the following (and more) in the RFP: • enhanced language around operational reliability • a cost estimate for weekly recycling • performance measures for customer service PROCESS SCHEDULE (All times Pacific Time) Event Staff/Legal Review of Industry Review RFP and Contract Release Industry Review draft of document set Release Resident Survey Industry Review comments due Resident Survey due Time Frame November 2021 December 10, 2021 December 27, 2021 January 4, 2022 January 14, 2022 Release Final RFP to Known Interested Parties First Round Proposer Questions Due Second Round Proposer Questions Due Proposals Due February 7, 2022 March 7, 2022 3:00 PM PST March 28, 2022 3:00 PM PDT April 18, 2022 5:00 PM PDT Proposal Evaluation, Interviews, Clarifications, Selection Finalization of Contract Recommendation to City Council, Council Process City Executes Contract Contractor Delivers Transition/Implementation Plan Container Delivery Start of Collection Services April/May, 2022 May/June, 2022 June, 2022 July, 2022 September, 2022 October, 2023 November 1, 2023 FINANCIAL IMPACT There is no financial impact since the selected vendor will reimburse the procurement costs at the end of this process. While there will be no financial impact to the city, staff expects that future rates (monthly user fees) will increase substantially. RECOMMEDATION Discussion only. Attachment: Solid Waste Survey Analysis 11 SOLID WASTE RFP SURVEY ANALYSIS ri in erner, Public Works Analyst 12 1 OVERVIEW s a part of the RFP process, city staff created and administered an online urvey to assess resident priorities in the next solid waste contract. Open for three weeks, from December 27 — January 14 eceived 112 responses from nearly every neighborhood in Tukwila l Survey measured priorities for next contract; it is not a reflection of current service 13 RELIABILITY IS A KEY PRIORITY FOR RESIDENTS Weighted Importance of Priorities in Solid Waste Provider Reliability Customer Service 14 RESIDENTS PREFER THE STATUS QUO IN GARBAGE COLLECTION How Frequently Would You Like Garbage to be Collected? 91% 5% 4% Every week - keep it the same Every other week Other (specify) RESIDENTS EXPRESSED INTEREST IN MORE FREQUENT RECYCLING How Frequently Would You Like Recycling to be Collected? 46% Every other week - keep it the same 50% 5% Every week Other (specify) [RESIDENTS FEEL COMPOSTING SHOULD REMAIN AN OPT -IN SERVICE How Should Composting Incorporated into the Solid Waste Contract? 32% It should be mandatory, and everyone should receive a composting bill even if that means a higher cost 59% It should be an opt -in service 10% People should address their own compost outside of the solid waste provider 17 OTHER INSIGHTS Need for bulky item pick-up/drop off nterest in options for difficult to recycle items 18 RESIDENT PRIORITIES WILL BE REFLECTED IN THE NEXT CONTRACT WhatWe Hear Lwtiu1 Reliability is important i Interest in more frequent recycling Customer servic should be responsive t needs [1> IP Incorporated enhanced language around monitoring operational performance Requested a cost estimate for weekly recycling Added performance measures for customer service 19