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Home My WebLink AboutCSS 2022-05-23 Item 1D - Report - 2022 1st Quarter Report: Fire DepartmentTO: FROM: BY: CC: DATE: SUBJECT: City of Tukwila Jay C Wittwer, Fire Chief Allan Ekberg, Mayor INFORMATIONAL MEMORANDUM Community Services & Safety Committee Jay C. Wittwer, Fire Chief Norm Golden, Deputy Chief Jay C. Wittwer, Fire Chief Allan Ekberg, Mayor, David Cline, City Administrator 05/23/2022 2022 Fire Department 1St Qrt report CURRENT STATUS The Fire Department provides an quarterly reports each year that addresses the activities of the department and service given to the community. This report is being presented to the City Council for feedback before the report is released to the community. DISCUSSION These quarterly reports have been provided since 2018. The information provided allows the community to understand the services provided and allows the policy makers to realize the outcomes of this valuable emergency service to the community. FINANCIAL IMPACT No direct financial impacts are realized from this report. This report is provided as information only. RECOMMENDATIONS The City Administration and City Staff are recommending that this report is to be shared with all city councilmembers and released to the community. ATTACHMENTS 1. Power Point presentation: 2022 FD 1st Qrt Report Page 1 of 1 75 76 Tukwila Fire Department 2022 / 1st Quarter Report Contents • Call Volume & Average Response Times • Response Type • Apparatus' Call Volume • Response Times by Station for EMS and Fire • COVID19 Highlights • Administration • Fire Marshal's Office • Operations • Overtime Usage — Minimum Staffing, FMO, Meetings, Trainings • Support Services • Goals for the year • Awards and Promotions 1st Quarter 2022: Call Volume & Average Response Times 300 100 0 0:05:14 149 51 0:06:08 362 0:06:38 509 202 52 53 54 0:05:58 Station Avg Resp Time 0:01:12 0:06:50 0:06:29 281 OSA 0:05:46 0:05:02 0:04:19 0:03:36 0:02:53 0:02:10 0:01:26 0:00:43 0:00:00 r•W Q1 2022 Station # Calls Avg Resp Time 51 149 0:05:14 52 362 0:06:08 53 202 0:06:38 54 509 0:05:58 OSA 281 0:06:50 1,503 0:06:02 "Response Time" is defined as the time between when the FD is dispatched and when the unit arrived on scene. Does not include incidents with TFD units canceled en route. CO Response Type Other 7% Hazardous Condition 1% Good Intent, 1% Fire 6% Public Assistance 4% False Report 12% EMS 69% oft). + t + III�,� I I ilk /j Q1 2022 Response Breakdown # Responses % of Total EMS 1,106 69% False Report 193 12% Fire 104 6% Good Intent 12 1% Hazardous Condition 18 1% Other 106 7% Public Assistance 63 4% 1,602 Includes all dispatched calls 1st Qtr 2022: by Response Times Area - EMS & All Other p 450 0:08:38 400 0:06:11 0:06:34 0:05:58 350 0:05:19 0:05:12 300 250 200 150 100 50 0 0:07:08 0:06:47 0:05:58 - 0:05:59 0:07:12 0:06:27 0:05:46 0:04:19 0:02:53 0:01:26 0:00:00 i 51 EMS 51 All 52 EMS 52 All 53 EMS 53 All 54 EMS 54 All OSA OSA All Other Other Other Other EMS Other Incidents Average Response AO - Incidents by Area Rev Station EMS All Other 51 103 46 52 280 82 53 147 55 54 415 94 OSA 158 123 1,103 400 Avg Response Time by Area Rev Station EMS All Other 51 0:05:12 0:05:19 52 0:06:11 0:05:58 53 0:06:34 0:06:47 54 0:05:58 0:05:59 OSA 0:07:08 0:06:27 0:06:12 0:06:09 Page only includes incidents with TFD units arriving onscene COVID19 Highlights Total TFD Call Volume in Q1'22 represented an increase of 14% compared to Q1'21. While Q1'22 had 199 more calls than Q1'21, the make-up of the totals was different. EMS calls rose by 148, Fire calls rose by 50, and Service calls went up 9. Also worth noting: TFD responded to 54% (+104) more calls outside our jurisdiction in Q1 this year compared to last year. % Change in Call Volume ('22/'21) Change in Total Call Volume Change in EMS Call Volume Area Jan Feb Mar Q1 51 -44% 2% -6% -23% 52 100% 32% -16% 26% 53 41% -8% -8% 7% 54 34% 1% -3% 9% OSA 95% 90% 6% 54% All 36% 16% -6% 14% a Change in Fire Call Volume Area Jan Feb Mar Q1 51 -63% 133% -35% -28% 52 56% -5% -21% 4% 53 -25% 71% 114% 30% 54 73% 3% 13% 22% OSA 106% 39% 30% 53% All 23% 25% 7% 18% Area Jan Feb Mar Q1 51 -43% -18% 31% -21% 52 126% 46% -13% 36% 53 56% -8% -21% 5% 54 34% -1% -6% 8% OSA 88% 155% -8% 55% All 41% 16% -8% 14% a Change in Service Call Volume Area Jan Feb Mar Q1 51 29% 100% -71% -13% 52 0% 33% -29% -6% 53 900% -44% -50% 5% 54 -22% 14% 25% 0% OSA 233% 75% 25% 100% All 62% -3% -25% 11% a COVID19 Highlights 150 100 50 Break down of Total and EMS cases by Fire Station area for the first quarter of 2022 and 2021 Ali Cases by Station Area EMS Cases by Station Area 021 2022 2021 2022 51 St 53 54 • January 100 52 28 156 61 89 144 196 57 14 February 97 53 81 107 13 62 165 166 50 • 114232 10 42 147 125 61 60 136 121 84 145 120 100 80 60 4 70 2022 2021 052 51 111 96 09 • lanu;0 69 • February 45 • 7126211 26 2022 2021 2022 2021 20 2023. :022 2021 2022 1) 53 54 OS0. 39 54 12) 43 17 56 82 50 34 112 97 36 62 46 44 122 163 129 128 136 149 34 22 83 64 56 49 CO COVID19 Highlights 20 IS 92 Break down of Fire and Service cases by Fire Station area the first quarter of 2022 and 2021 EMS Cases by Station Area Service Cases by Station Area 2 • ▪ Marro 17 11 29 57 15 20 i. .'912 15 25 24 42 2021 2022 x9x1 z9zz 1120, 116 xazl xazz zea _�cnn 51 52 5337 •lanae! ] 9 1 10 9 7 23 32 •February 2 3 SF 9 7 8 22 39 •Marc 7 2 7 5 2 1 + 5 Administration Public Safety Bond Update: Apparatus: ^' 1 Aid Unit delivered and in service (Aid 354) Stations: ^' Stn 51 & 52: Continued updates Policies: L354B crew attended training in new Aid Unit with Life Flight * Completing review and updating of Fire Department Policies * Fire Fighter's Union, assisting with formatting. Strategic Plan: * Updating 2016 Edition; for 2022-2026, on hold for process below. Financial Sustainability Plan: * Current process with Fire / EMS Advisory Task Force to develop report and recommendation for City Council. * Fire / EMS Advisory Task Force — held six meetings in Q1. CO 6) Administration Staffing Software: • Telestaff Integration w/ongoing updated PA codes, working with Finance Department ensure compliance with new software. • New Finance software in place (Central Square) — City wide Regional Service: • Valley Comm Finance Committee • Training Consortium Governance Member • King County Fire Chiefs' Finance Oversight Committee • King County Fire Chiefs' Education Committee • FDCARES/EMS work groups — part of Task Force process • Zone 3 Public Information Officer Program Member Revenue Sources: • EFR HazMat & Vehicle Incident Responses • EMS Service Contracts - TriMed Ambulance • False Alarm Billing K I'L F:114;e4F Fire Marshal's Office Office staff includes: Battalion Chief Andy Nevens, Fire Marshal Captain Patrick Smith, Deputy Fire Marshal Captain Aaron Johnson, Deputy Fire Marshal Tammy Sunderlin, Fire Administration Technician 1st Quarter Data Points: Fire Plan Reviews (includes 2021 backlog) 255 Addressing Projects 9 Fire Investigation Cases (New) 6 Fire Permit Inspections 146 Fire Code Enforcement Cases 29 Public Record Requests 64 Operational Permits Inspections Conducted 0 Life Safety Inspections Conducted 1 Revenue generated (permits, fees, Brycer) $81,263 * * Backlog from 2021 contributed to higher revenue Tammy Sunderlin joined the FMO as a full-time employee in Q1. Operations Covid-19 Response: PPE — New N95 face masks tested and placed in service. Training — Updates completed in Qrt 1. 100% complaint with Training Consortium curriculum. Vaccinations — (MVT) Mobile Vaccination Team in place, no actions required in Q1. Trainings Attended: • Pump Academy • JATC • Driver Training • Swift Water Training • Boat Operator New Hires in Academy: • January 2022 - Six new Employees in Academy / June 2022 graduation Mentorship Program Staffing Adjustments Overtime Usage -Minimum Staffing First Quarter Overtime Comparison - Q1'21 vs Q1'22 ** Overtime Type 1Q 2021 1Q 2022 $ Change % Change % '22 Q1 OT Minimum Staffing $47,936 $252,868 $204,931 428% 73% Billable $124,039 $36,929 -$87,110 -70% 11% Training $21,919 $22,686 $767 3% 7% Fire Prevention/Invest $21,918 $13,213 -$8,705 -40% 4% Other $5,697 $5,276 -$421 -7% 2% Incident Related $2,035 $4,993 $2,958 145% 1% Special Assignment $3,931 $4,554 $623 16% 1% Meetings $2,877 $4,277 $1,400 49% 1% Equipment Test/Maint $687 $1,791 $1,104 161% 1% Public Safety Bond $6,371 $202 -$6,169 -97% 0% City/Public Event_ $1,084 $63 -$1,021 -94% 0% Total J $238,494 $346,851f $108,357 45% i * Minimum Staffing changed from 12 to 13 on April 1, 2021 ** Billable overtime reductions in COVID response and Mall Antenna Stand by Support Services New Battalion Chief assigned to Support Services: During the first quarter of 2022 the transition took place. Battalion Chief (BC) Jason Konieczka was transferred to a 24 hour shift as BC on A shift. Newley promoted BC Josh Kelch took over the Support Services Division. Two Captains assigned to the training consortium report to BC Kelch. COVID-19: The 2020 policies for COVID-19 continued into the 1st qrt of 2022. A few fire department employees now work from home two or three days a week, with only essential employees reporting to work full time. Those do report to work sites take precautions as necessary, with temperature checks and rapid test before they depart their homes. Social distance practices are still in place. Social Media/PIO: Tukwila is one of 6 departments in Zone 3 (South King County) that take part in a PIO (Public Information Officer) response team. Tukwila's PIO shares in the 24-hour coverage large emergencies when information is requested or needs to be shared with the public through social media or more traditional means. Three-day rotations take place for each of the partner agencies. New Fire Stations: Continued adjustments for two new fire stations that opened between Sept 2020 and Feb 2021 has been one of the main duties of Support Services. Working close with the design team and the contractors to ensure that these fire stations are meeting the needs of the community and the employees is a primary mission for this division. Goals For The Year 1. Financial Sustainability process, working with the Community Services and 2_9,_s Safety Committee, Community EMS/FIRE Task Force, including City Council. 2. Updates and reports regarding progress of #1 and Departmental information. 3. Leadership Training for all Captains and Battalion Chiefs. 4. Continued Training and required certifications for personnel, Blue Card Command, State mandated and approved disciplines. 5. Additional revenues. 6. To remain within the 2022 adopted budget N Promotions & Awards Battalion Chief Josh Kelch Captain Cathy Browning Employee of the Quarter: Cory Murrell jOlftt �4/J CJ RTJ dy! Awards FF Matt Czuleger— Letter of Commendation FF Chuck Wooley - Letter of Commendation FF Rasmussen, FF MacMillan, FF Doctor, Captain Berg Meritorious Unit Citation FF Brian Willis — Distinguished Service Commendations IV + r I,Z, Captain O'Brien, FF Evans, FF Hartjoy Valorous Unit Citation Captain Perry, FF Rookstool, Captain Johnson, FF Kim, FF Whitcutt— Meritorious Unit Citation FF Matt Houchens & Family— Meritorious Unit Citation