HomeMy WebLinkAbout23-133 - Freshworks, Inc - Subscription Agreement: TIS HelpdeskDocuSign Envelope ID: 20ABABCD-2B3A-429E-8F85-D94AFB7CAD28
eshworks
Billing Contact information
Service Order Form
CUSTOMER INFORIV
Contact Name: Mike Markum
Organization: City of tukwila
Email address: mike.marcum@tukwilawa.gov
Phone:
Bill -To Address: 6200 Southcenter Blvd,
Tukwila, Washington, 98188, United States
Subscription Term
Start Date:
Subscription Term:
PO required on
Invoice:
Payment Method:
Applicable Tax
Registration:
Is Tax Exempt:
Product Instance ID
September 19, 2023
36 Months
No
Wire Transfer
US Sales Tax
(FEIN)
ATION
23-133
Council Approval N/A
Shipping Contact Information
Contact Name (Shipping): Mike Markum
Organization: City of tukwila
Email address:mike.marcum@tukwilawa.gov
Phone:
Ship -To Address: 6200 Southcenter Blvd,
Tukwila, Washington, 98188, United States
Subscription Term
End Date:
Billing Frequency:
PO Number (If
Applicable):
Payment Terms:
Tax Registration ID:
No
September 18, 2026
Annual
Net 30
Same as existing
Annual
Product Freshservice - Pro Annual $95.00
Add-on
Freshservice - Assets
(Pack of 500)
$75.00
$74.75
$75.00
12
12
12 $10,764.00
Total Price
1
$900.00
664.00
DocuSign Envelope ID: 20ABABCD-2B3A-429E-8F85-D94AFB7CAD28
reshworks
*The Fees captured in this Service Order Form is in USD currency.
$11,6(4.110
CQMMERCIAL TERMS
• The Subscription Term will automatically renew for successive terms unless terminated
in accordance with the Terms of the Agreement.
IERMS
• For any third -party offering or services purchased by a Customer (through the
Freshworks Marketplace, provided directly by such third -party, or otherwise facilitated by
Freshworks), shall be governed by the applicable customer agreement provided by such
third -party and not the Agreement. Customer acknowledges that Freshworks is not
responsible for such third party offering or services and Freshworks disclaims all liability
resulting from the use of such third -party offering or services. For any third -party offering
or services the Customer will have to renew the subscription for such third -party offering
or services from the applicable service provider prior to the end of the billing end date.
• The continued activation of Customer's Account is based on the successful payment of
the Fees.
• This Service Order Form is governed by the Freshworks Terms of Service found at
https://www.freshworks.com/terms/ (the "Agreement"), provided that the following
sections of the Agreement are hereby amended as follows:
Section 12. Miscellaneous, subsections j. Governing Law and k. Dispute Resolution are
hereby deleted in its entirety and replaced as follows:
j. Governing Law. This Agreement is governed by the laws of the State of
Washington without regard to conflict of laws principles. The parties hereby submit
to the exclusive personal jurisdiction of the federal and state courts of the State of
California, San Francisco County for any claims or dispute relating to this
Agreement.
k. Dispute Resolution. Any dispute, claim or controversy arising out of or relating to
this Agreement or the breach, termination, enforcement, interpretation, or validity
thereof, including the determination of the scope or applicability of this Agreement to
arbitrate, will be determined by arbitration in King County, Washington. The
arbitration will be administered by JAMS pursuant to its arbitration rules and
procedures. Judgment on the Award may be entered in any court having jurisdiction.
This section will not preclude parties from seeking provisional remedies in aid of
arbitration from a court of appropriate jurisdiction.
oovu3ignEnvelope ID: zoABAeCoaaaA-4zyE-8p0o'os4AFe7cAozn
it'frisbiwq..10.cs
All other terms and conditions of the Agreement shall remain unchanged.
• The Freshworks Products listed above may have supplemental terms associated with their use
which are available atbUpx://vvvvw,frcuhworkx.com/<unno/oupp|unncuiu|- terms/.
• By signing below, Customer represents that the signatory is a duly authorized agent of
Customer and hereby waives all claims to the contrary.
Freshworks Inc.
City of tukwila
Name
Pam sergeeff
Name
Allan Ekberg
Title
Signature
Authorized Signatory
Date
Docwmned by:
Title
Signature
Mayor
e_DocuSigneuby:
July 19, 2823 1 7:52 AM
Date
PDT
7/24/2023 I 3:46 PM PDT
APPROVED AS TO FORM BY ASSISTANT
CITY ATTORNEY 06/28/23
APPROVAL ON FILE.
DS
( APPROVED
DS