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HomeMy WebLinkAboutCOW 2024-02-12 Item 4B - Update - Solid Waste TransitionCOUNCIL AGENDA SYNOPSIS Initials Meeting Date Prepared by Mayor's review Council review 2/12/24 CM ITEM INFORMATION ITEM NO. 4.B. STAFF SPONSOR: COLLEEN MINION ORIGINAL AGENDA DATE: 2/12/24 AGENDA ITEM TITLE Update on solid waste transition CATEGORY ® Discussion Mtg Date 2/12/24 Motion Mtg Date Resolution Mtg Date ❑ Ordinance Mtp Date Bid Award Mtp Date ❑ Public Hearing Alt Date ❑ Other Mtg Date SPONSOR ❑ Council ❑ Mayor ❑ Admin Svcs ❑ DCD ❑ Finance ❑ Fire ❑ P&R ❑ Police ® PW SPONSOR'S SUMMARY On November 1, 2023, Recology began servicing Tukwila under the new solid waste contract. Recology is providing an update on the first 3 months of the transition. They are open to Council and community feedback. REVIEWED BY ❑ Trans&Infrastructure Svcs ❑ Community Svcs/Safety ❑ Finance & Governance ❑ LTAC ❑ Arts Comm. ❑ Parks Comm. DATE: COMMITTEE CHAIR: LJ Planning & Community Dev. ❑ Planning Comm. RECOMMENDATIONS: SPONSOR/ADMIN. COMMITTEE COST IMPACT / FUND SOURCE EXPENDITURE REQUIRED AMOUNT BUDGETED APPROPRIATION REQUIRED Fund Source: Comments: 2/12/24 MTG. DATE 2/12/24 RECORD OF COUNCIL ACTION ATTACHMENTS Informational Memorandum dated 2/09/24 Tukwila's New Waste and Recycling Hauler FAQs Recology PowerPoint 33 34 City of Tukwila Thomas McLeod, Mayor INFORMATIONAL MEMORANDUM TO: Committee of the Whole FROM: Hari Ponnekanti, Public Works Director/City Engineer BY: Colleen Minion, Public Works Solid Waste Analyst CC: Thomas McLeod, Mayor DATE: 2/9/2024 SUBJECT: Update on Solid Waste Transition ISSUE Recology is providing an update on the first 3 months of the solid waste transition. They are open to Council and community feedback. BACKGROUND The City's contract with Waste Management (WM) expired on October 31, 2023. Prior to this date and at Council's direction, staff pursued an open, competitive procurement process for the next contract. Recology was the highest -rated proponent and staff proceeded with contract negotiations. On September 19, 2022, Council approved awarding a 10-year contract to Recology. On November 1, 2023, Recology began servicing Tukwila residents and businesses under the new solid waste contract. FINANCIAL IMPACT N/A RECOMMENDATION Discussion only. ATTACHMENTS Tukwila's New Waste and Recycling Hauler FAQs Recology PowerPoint 35 36 Tukwila's New Waste and Recycling Hauler FAQs On November 1, 2023, the City of Tukwila started a 10-year waste hauler contract with Recology. Recology provides garbage, recycling, and food & yard waste services. In 2022, the City of Tukwila conducted a competitive RFP process and received proposals from multiple companies. Staff conducted an extensive review of the proposals. Through this process, Recology was selected and the contract was approved by the City Council in September 2022. 1. Did rates increase? Yes, garbage rates increased under the new contract with Recology. This rate increase would have happened whether the City renewed a contract with WM or changed haulers. Tukwila has benefitted from artificially low rates for several years due to the City's prior 10+ year contract. These rates were reviewed by an independent consultant hired by the City and are in line with other new contracts in the King County region. Rates increased due to rising costs of trucks, fuel, labor, parts, disposal, and other factors. For residential customers, Tukwila's garbage rates are still among the lowest in the region. Rates were mailed to all customers in November 2023 for the 2024 calendar year and can also be found on Recology's website: https://www.recology.com/recology-king-county/tukwila/. 2. How do Tukwila's rates compare to other surrounding cities? As of January 1, 2024, Recology's monthly rates for a residential 32/35-gallon garbage cart picked up weekly: Issaquah - $36.70 Mercer Island - $36.17 Shoreline - $31.97 Carnation - $31.70 Burien - $29.82 Des Moines - $29.16 SeaTac - $22.54 Bothell - $21.37 Tukwila - $20.82 Maple Valley - $17.93 37 3. Is there a discount for senior and/or disabled low-income residents? Yes, the City of Tukwila has a solid waste collection discount application available. To qualify a & % discount on your solid waste collection bill, you must meet all the following criteria: 1. At least one of the owners/renters in the house must be 62 years old or older and/or disabled 2. Your total annual household income, from all sources, must be less than $47,950 if in a one -person household or $54,800 if in a two -person household (50% of the Area Median Income.) 3. You must be an owner or renter and reside in the City of Tukwila. Once the application is approved, the discount will be applied to the next billing period. Retroactive discounting is not available. 4. Will I get a new garbage, recycling, or food & yard waste cart/container? New collection carts for residential customers and new collection containers for businesses or apartments are not part of the new contract between the City of Tukwila and Recology. However, if your cart or container is damaged or in need of cleaning, please contact Recology at 206-944-3900 or email them at Tukwila@recology.com Recology will add new stickers/decals to the containers with updated sorting guidelines and contact information between October 2023-January 2024. 5. Can I change the size of my cart and/or service level? Absolutely. Call Recology at 206-944-3900 or email them at Tukwila@Recology.com to adjust your cart size or service level. 6. Can I recycle and/or compost the same items as before with the new hauler? Yes, anything you could recycle or compost with WM can also be recycled or composted with Recology. In addition, Recology also accepts clean aluminum foil (balled up) and clean aluminum containers such as pie plates. Also, caps and lids can be left on plastic containers when being recycled. For more information on what is recyclable, visit https://www.recology.com/recology-king-county/tukwila/sorting-guides/ or email Recology's Waste Zero Team at RKCwastezero@recology.com 7. What new solid waste services will I receive? • Residents have the option of accessing the Recology Store, located at 15858 1st Ave S, Suite A100 in Burien. Besides being able to access in -person customer service support, residents can bring hard -to -recycle items for free. Special items include CFL light bulbs, household batteries, textiles, used cooking oil, small propane cylinders, hard -cover books, small electronics and appliances, block Styrofoam', and bicycles. The Recology Store also offers a wide variety of products that support a zero -waste lifestyle. • There will be no -cost curbside collection of Christmas trees for all customers, even those who do not subscribe to food & yard waste service. 38 • Recology's call center will be open seven days per week. Monday -Friday hours are 7 a.m. — 7 p.m. Saturday and Sunday hours are 8 a.m. — 7 p.m. • Once each year, residential customers can order a no -cost collection of up to four non - appliance bulky items plus extra trash and small items (up to two cubic yards). Pickup will be during their normal collection days, but Recology must be notified in advance at: 206-944-3900 or through an online form at Recology.com/Tukwila. • Residents that sign up for food & yard waste service will be provided a food scrap composting starter kit from Recology upon request, including a kitchen countertop container, one roll of compostable bag liners, and instructional materials. • Businesses, apartments, and condominiums can receive one year of free food scrap composting service. • Recology has a full-time Waste Zero Specialist dedicated to working with Tukwila residents and businesses, as well as a full-time Tukwila -focused Customer Service Specialist. Also, Recology's customer service center is located less than 5 miles from Tukwila City Hall. Customer Service Specialists are familiar with the area and our communities. • The City hired Colleen Minion, a Solid Waste Analyst, to manage the Recology contract and State and County grants focused on waste reduction, recycling, household hazardous waste disposal, and litter pickup. She also manages the annual recycling collection events and annual citywide yard sale. She can be reached at Recycle@TukwilaWA.gov or 206-431-2445. 39 40 I 41 New Contract: CO N O N Commenced Novemher 1 • Full-time dedicated Waste Zero Specialist �-�' - co • . a) (� - c 2) Q ui Z W U E- W RA 42 co co • Scam dunk Global number of ransomware victims*,1000 Lel't M ri Q ft-2 in Gn � C � _o .2 . E o _ N cuo o d -0ra a ea f6 O 9C Source: Recorded Future 43 Changes in service schedule • routes / missed collections a, ^ 1 MW 1..1�• Billing issues / late billing Truck service verification and navigation tablets disabled LI uo 44 0 0) co U "5 0 U 0 U 0 c c 0 •L .0 > m m a) -0 _o O CO -0 Uco a) E (6U (73 U L O in c O U O O �c co 0 cn E = O U co > co co _ -0 > C co U c7 T. . U L U L o O U Proactive collaboration with Industrial roll -off on -call service adjustments with in -person site visits 45 In -Field Responses Call Center Feedback Education & Outreach 46 Attended 4 community events prior to contract start, including the Southcenter Touch -a - • Truck and Bark in the Park • In 2024, Recology will attend additional events as directed by the City, including the upcoming May 18th Recycling Event Tukwila and Recology Art Contest • 47 Waste Zero Specialist accomplishments since November: 9 Technical Assistances with Commercial and Multifamily properties 06 O) c cm N c (13 _c Y O O O Q 06 U) -0 N co 7 co�> }' O E U) Q) co U El- U U) N O O E O N O Property Events 25+ Site Visits Assistance rolling out organics service in Tukwila schools 48 Contamination Program Launching in February to reach 1,000+ MF/COM sites 49 a) =I— c co al .c a)I Qco v) a 02 O O O N a) co E O .� O O N Q U 50 Hard -to -Recycle drop-off In -person customer service Events and reusable products/gifts 120 drop-off by Tukwila residents since November 51 Feedback from customers, with direct follow up be available in English, Spanish, Amharic, Vietnamese, Somali 52 �w C W CO Li j � 0 2 1-1-1W CO CO Q > Q w z W J W Q a- O2 aYn H _U) z� D zI_w CO U 2 I— Q O 53 54