HomeMy WebLinkAboutTIS 2024-03-25 Item 2E - Contract - Organics Diversion and Reduction with Cascadia Consulting GroupCity of Tukwila
Public Works Deportment - Hari Ponnekanti, Director/City Engineer
Thomas McLeod, Mayor
INFORMATIONAL MEMORANDUM
TO: Transportation and Infrastructure Services Committee
FROM: Hari Ponnekanti, Public Works Director/City Engineer
BY: Colleen Minion, Public Works Solid Waste Analyst
CC: Thomas McLeod, Mayor
DATE: March 22, 2024
SUBJECT: Consultant Contract - Organics Diversion and Reduction
ISSUE
Request to approve a consultant contract with Cascadia Consulting Group to provide outreach
to food service businesses to divert and reduce food waste.
BACKGROUND
The Cities of Tukwila, Maple Valley, and Burien were awarded a King County Re+ grant to
support frontline food service businesses in setting up organics services and establishing best
practices to comply with the new Organics Management Law.
Ecology's Waste Reduction and Recycling Education grant expands this project to focus on
commercial food waste reduction education and outreach and focus on contamination reduction
in the organics stream.
Hiring a consultant to accomplish the work is in the scope of work for both grants.
FINANCIAL IMPACT
The costs associated with this contract are entirely grant funded.
Project Cost Estimate Funding
Cascadia Contract $100,000 King Co RE+ Grant $83,000
DOE Grant $17,000
Total $100,000 Total $100,000
RECOMMENDATION
Council is asked to formally approve a contract with Cascadia Consulting Group to provide
outreach to food service businesses in the amount of $100,000 and consider this item on the
Consent Agenda at the April 1, 2024 Regular Meeting.
ATTACHMENTS
Consultant contract and scope of work.
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PROFESSIONAL SERVICES AGREEMENT
(Includes consultants, architects, engineers, accountants, and other professional services)
THIS AGREEMENT is entered into between the City of Tukwila, Washington, hereinafter
referred to as "the City", and Cascadia Consulting Group, hereinafter referred to as "the Consultant",
in consideration of the mutual benefits, terms, and conditions hereinafter specified.
1. Project Designation. The Consultant is retained by the City to perform _outreach
services in connection with the project titled Organics diversion and reduction outreach in
food -service businesses.
2. Scope of Services. The Consultant agrees to perform the services, identified on Exhibit "A"
attached hereto, including the provision of all labor, materials, equipment and supplies.
3. Duration of Agreement; Time for Performance. This Agreement shall be in full force and
effect for a period commencing upon execution and ending June 30, 2025, unless sooner
terminated under the provisions hereinafter specified. Work under this Agreement shall
commence upon written notice by the City to the Consultant to proceed. The Consultant shall
perform all services and provide all work product required pursuant to this Agreement no later
than June 30, 2025 unless an extension of such time is granted in writing by the City.
4. Payment. The Consultant shall be paid by the City for completed work and for services
rendered under this Agreement as follows:
A. Payment for the work provided by the Consultant shall be made as provided on Exhibit
"B" attached hereto, provided that the total amount of payment to the Consultant shall not
exceed $100,000 without express written modification of the Agreement signed by the
City.
B. The Consultant may submit vouchers to the City once per month during the progress of
the work for partial payment for that portion of the project completed to date. Such
vouchers will be checked by the City and, upon approval thereof, payment shall be made
to the Consultant in the amount approved.
C. Final payment of any balance due the Consultant of the total contract price earned will be
made promptly upon its ascertainment and verification by the City after the completion of
the work under this Agreement and its acceptance by the City.
D. Payment as provided in this section shall be full compensation for work performed,
services rendered, and for all materials, supplies, equipment and incidentals necessary to
complete the work.
E. The Consultant's records and accounts pertaining to this Agreement are to be kept
available for inspection by representatives of the City and the state of Washington for a
period of three (3) years after final payments. Copies shall be made available upon
request.
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5. Ownership and Use of Documents. All documents, drawings, specifications and other
materials produced by the Consultant in connection with the services rendered under this
Agreement shall be the property of the City whether the project for which they are made is
executed or not. The Consultant shall be permitted to retain copies, including reproducible
copies, of drawings and specifications for information, reference and use in connection with
the Consultant's endeavors. The Consultant shall not be responsible for any use of the said
documents, drawings, specifications or other materials by the City on any project other than
the project specified in this Agreement.
6. Compliance with Laws. The Consultant shall, in performing the services contemplated by
this Agreement, faithfully observe and comply with all federal, state, and local laws, ordinances
and regulations, applicable to the services rendered under this Agreement.
7 Indemnification. The Consultant shall defend, indemnify and hold the City, its officers,
officials, employees and volunteers harmless from any and all claims, injuries, damages,
losses or suits including attorney fees, arising out of or resulting from the acts, errors or
omissions of the Consultant in performance of this Agreement, except for injuries and damages
caused by the sole negligence of the City.
Should a court of competent jurisdiction determine that this Agreement is subject to RCW
4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or
damages to property caused by or resulting from the concurrent negligence of the Consultant
and the City, its officers, officials, employees, and volunteers, the Consultant's liability
hereunder shall be only to the extent of the Consultant's negligence. It is further specifically
and expressly understood that the indemnification provided herein constitutes the Consultant's
waiver of immunity under Industrial Insurance, Title 51 RCW, solely for the purposes of this
indemnification. This waiver has been mutually negotiated by the parties. The provisions of
this section shall survive the expiration or termination of this Agreement.
8. Insurance. The Consultant shall procure and maintain for the duration of the Agreement,
insurance against claims for injuries to persons or damage to property which may arise from
or in connection with the performance of the work hereunder by the Consultant, its agents,
representatives, or employees. Consultant's maintenance of insurance as required by the
agreement shall not be construed to limit the liability of the Consultant to the coverage provided
by such insurance, or otherwise limit the City's recourse to any remedy available at law or in
equity.
A. Minimum Amounts and Scope of Insurance. Consultant shall obtain insurance of the
types and with the limits described below:
1. Automobile Liability insurance with a minimum combined single limit for bodily injury
and property damage of $1,000,000 per accident. Automobile Liability insurance
shall cover all owned, non -owned, hired and leased vehicles. Coverage shall be
written on Insurance Services Office (ISO) form CA 00 01 or a substitute form
providing equivalent liability coverage. If necessary, the policy shall be endorsed to
provide contractual liability coverage.
2. Commercial General Liability insurance with limits no less than $2,000,000 each
occurrence, $2,000,000 general aggregate. Commercial General Liability
insurance shall be at least as broad as ISO occurrence form CG 00 01 and shall
cover liability arising from premises, operations, stop -gap independent contractors
and personal injury and advertising injury. The City shall be named as an
additional insured under the Consultant's Commercial General Liability insurance
policy with respect to the work performed for the City.
3. Workers' Compensation coverage as required by the Industrial Insurance laws of
the State of Washington.
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4. Professional Liability with limits no less than $2,000,000 per claim and $2,000,000
policy aggregate limit. Professional Liability insurance shall be appropriate to the
Consultant's profession.
B. Public Entity Full Availability of Contractor Limits. If the Contractor maintains higher
insurance limits than the minimums shown above, the Public Entity shall be insured for the
full available limits of Commercial General and Excess or Umbrella liability maintained by
the Contractor, irrespective of whether such limits maintained by the Contractor are greater
than those required by this Contract or whether any certificate of insurance furnished to
the Public Entity evidences limits of liability lower than those maintained by the Contractor.
C. Other Insurance Provision. The Consultant's Automobile Liability and Commercial
General Liability insurance policies are to contain, or be endorsed to contain that they shall
be primary insurance with respect to the City. Any Insurance, self-insurance, or insurance
pool coverage maintained by the City shall be excess of the Consultant's insurance and
shall not be contributed or combined with it.
D. Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M.
Best rating of not less than A:VII.
E. Verification of Coverage. Consultant shall furnish the City with original certificates and a
copy of the amendatory endorsements, including but not necessarily limited to the
additional insured endorsement, evidencing the insurance requirements of the Contractor
before commencement of the work. Upon request by the City, the Consultant shall furnish
certified copies of all required insurance policies, including endorsements, required in this
Agreement and evidence of all subcontractors' coverage.
F. Notice of Cancellation. The Consultant shall provide the City with written notice of any
policy cancellation, within two business days of their receipt of such notice.
G. Failure to Maintain Insurance. Failure on the part of the Consultant to maintain the
insurance as required shall constitute a material breach of contract, upon which the City
may, after giving five business days notice to the Consultant to correct the breach,
immediately terminate the contract or, at its discretion, procure or renew such insurance
and pay any and all premiums in connection therewith, with any sums so expended to be
repaid to the City on demand, or at the sole discretion of the City, offset against funds due
the Consultant from the City.
9. Independent Contractor. The Consultant and the City agree that the Consultant is an
independent contractor with respect to the services provided pursuant to this Agreement.
Nothing in this Agreement shall be considered to create the relationship of employer and
employee between the parties hereto. Neither the Consultant nor any employee of the
Consultant shall be entitled to any benefits accorded City employees by virtue of the services
provided under this Agreement. The City shall not be responsible for withholding or otherwise
deducting federal income tax or social security or for contributing to the state industrial
insurance program, otherwise assuming the duties of an employer with respect to the
Consultant, or any employee of the Consultant.
10. Covenant Against Contingent Fees. The Consultant warrants that he has not employed or
retained any company or person, other than a bonafide employee working solely for the
Consultant, to solicit or secure this contract, and that he has not paid or agreed to pay any
company or person, other than a bonafide employee working solely for the Consultant, any
fee, commission, percentage, brokerage fee, gifts, or any other consideration contingent upon
or resulting from the award or making of this contract. For breach or violation of this warrant,
the City shall have the right to annul this contract without liability, or in its discretion to deduct
from the contract price or consideration, or otherwise recover, the full amount of such fee,
commission, percentage, brokerage fee, gift, or contingent fee.
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11. Discrimination Prohibited. Contractor, with regard to the work performed by it under this
Agreement, will not discriminate on the grounds of race, religion, creed, color, national origin,
age, veteran status, sex, sexual orientation, gender identity, marital status, political affiliation,
the presence of any disability, or any other protected class status under state or federal law,
in the selection and retention of employees or procurement of materials or supplies.
12. Assignment. The Consultant shall not sublet or assign any of the services covered by this
Agreement without the express written consent of the City.
13. Non -Waiver. Waiver by the City of any provision of this Agreement or any time limitation
provided for in this Agreement shall not constitute a waiver of any other provision.
14. Termination.
A. The City reserves the right to terminate this Agreement at any time by giving ten (10) days
written notice to the Consultant.
B. In the event of the death of a member, partner or officer of the Consultant, or any of its
supervisory personnel assigned to the project, the surviving members of the Consultant
hereby agree to complete the work under the terms of this Agreement, if requested to do
so by the City. This section shall not be a bar to renegotiations of this Agreement between
surviving members of the Consultant and the City, if the City so chooses.
15. Applicable Law; Venue; Attornev's Fees. This Agreement shall be subject to, and the
Consultant shall at all times comply with, all applicable federal, state and local laws,
regulations, and rules, including the provisions of the City of Tukwila Municipal Code and
ordinances of the City of Tukwila. In the event any suit, arbitration, or other proceeding is
instituted to enforce any term of this Agreement, the parties specifically understand and agree
that venue shall be properly laid in King County, Washington. The prevailing party in any such
action shall be entitled to its attorney's fees and costs of suit. Venue for any action arising
from or related to this Agreement shall be exclusively in King County Superior Court.
16. Severability and Survival. If any term, condition or provision of this Agreement is declared
void or unenforceable or limited in its application or effect, such event shall not affect any other
provisions hereof and all other provisions shall remain fully enforceable. The provisions of this
Agreement, which by their sense and context are reasonably intended to survive the
completion, expiration or cancellation of this Agreement, shall survive termination of this
Agreement.
17. Notices. Notices to the City of Tukwila shall be sent to the following address:
City Clerk
City of Tukwila
6200 Southcenter Boulevard
Tukwila, WA 98188
Notices to Consultant shall be sent to the following address:
Lynn Knapp
Cascadia Consulting Group
1109 1st Avenue, Suite 400
Seattle, WA 98101
18. Entire Agreement; Modification. This Agreement, together with attachments or addenda,
represents the entire and integrated Agreement between the City and the Consultant and
supersedes all prior negotiations, representations, or agreements written or oral. No
amendment or modification of this Agreement shall be of any force or effect unless it is in
writing and signed by the parties.
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DATED this day of , 20
** City signatures to be obtained by ** Consultant signature to be obtained by
City Clerk's Staff ONLY. ** sponsor staff. **
CITY OF TUKWILA
Thomas McLeod, Mayor
ATTEST/AUTHENTICATED:
Andy Youn, City Clerk
APPROVED AS TO FORM:
Office of the City Attorney
CONSULTANT:
By:
Printed Name: Lynn Knapp
Title: Director
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CASCADIA
CONSULTING GROUP
Proposal - Tukwila Organic Solutions:
Analysis, Outreach, and Program
Development
Introduction
The Cities of Tukwila, Burien, and Maple Valley (`Cities') seek assistance in analyzing
organics services in frontline food service businesses and to coordinating an
engagement process. Recruitment of businesses and technical assistance focused on
organics diversion must be completed by December 31, 2024, and must comply with
state, regional, and local requirements. Technical assistance focusing on food waste
reduction and contamination reduction in organics collection must be completed by
June 30, 2025.
This project aims to increase business participation in organics services and to improve
the quality of the materials collected. The objectives include:
• increasing the number of businesses, small and large, that have organics
service,
• establishing best practices to comply with the Organics Management Law, and
• decreasing organics contamination and food waste at participating businesses.
Qualifications
Cascadia Consulting Group is a Seattle -based,
rN certified women -owned and disadvantaged business
CASCADIA (WBE/DBE) with 75 full-time professionals. We are
ikikka 40 CONSULTING GROUP recognized leaders in the environmental field, with three
decades of experience designing, marketing,
implementing, and evaluating programs that drive meaningful improvements for local
communities and the environment. Cascadia has worked with 25,000+ businesses
across industry sectors to achieve ambitious environmental goals while meeting core
business needs. We offer 17 years of experience managing large green business
programs, including the SPU Green Business commercial sector outreach and technical
assistance program, the statewide EnviroStars Washington green business program,
Cascadia Consulting Group, Inc. I www.cascadiaconsulting.com I info@cascadiaconsulting.com
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and the multi -jurisdiction StopWaste Business Assistance Program in Alameda County,
CA.
In addition to those large green business projects, we have extensive experience
promoting waste reduction best practices at businesses and multifamily properties
throughout the Seattle area. When we lead outreach and engagement projects, we
strive to center racial equity, meet people where they are, and employ community -
based social marketing (CBSM) principles to understand and effectively reach each
unique audience. With experience reaching tens of thousands of residents and
businesses in Seattle alone —and well over 100,000 regionally —we understand the
broad spectrum of communities here, and we have gained important lessons on what
works (and what doesn't) when delivering culturally resonant engagement. Through our
work, we've learned that we cannot approach engagement with a one -size -fits -all
communication method.
We've included a selection of projects below to highlight our experience on similar
projects.
COMMERCIAL SECTOR OUTREACH & TECHNICAL ASSISTANCE
SEATTLE PUBLIC UTILITIES 1 2006-PRESENT
Since 2006, Cascadia has managed all aspects of this multimillion -dollar program,
which provides marketing and outreach, education, and technical assistance to over
15,000 Seattle businesses of all sizes and sectors to reduce waste, prevent pollution,
and save water and resources. Cascadia recruits, trains, and manages a team of
multilingual outreach partners to connect with businesses through site visits, business
and community events, social media, workshops and webinars, and a phone and email
hotline. Cascadia regularly engages businesses in focus groups, in -language surveys,
and other research to understand the unique barriers and motivations for adopting
sustainable practices in specific industry sectors. We use our findings to continually
improve program messaging, tools, resources, and benefits and track all engagement in
a Salesforce database.
Our work under this contract has included the following campaigns and outcomes:
REUSE SEATTLE: As part of the SPU Green Business Program, Cascadia supported
the design and launch of the Reuse Seattle initiative together with Blue Daisi
Consulting and reuse service providers. Reuse Seattle aligns efforts to adopt consistent
reuse practices throughout the city, help stakeholders see how reusables can be
integrated into their operations, and build a path for a citywide reuse system. We
continue to set the program up for long-term viability by supporting marketing and
planning for future project phases. This successful initiative was just awarded the
Reusies award for Community Action of the Year 2023 for Building Reuse by
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Cascadia Consulting Group, Inc. 12
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Upstream, and garnered recent positive media coverage for SPU on Q13 Fox and
KUOW.
SPU SOLID WASTE POLICY OUTREACH AND TARGETED UNIVERSALISM:
Cascadia pursued a multitude of solid waste reduction
outreach initiatives, including thousands of visits to unique
foodservice businesses to support solid waste compliance.
We provided coaching and resources to find suitable
packaging alternatives, and installed point -of -sale signage
and in -language education materials. Outreach prioritized
newly opened businesses and BIPOC-owned and
immigrant or refugee -owned and frequented businesses.
Building on this work, Cascadia supported SPU in
designing and launching the Targeted Universalism (TU)
approach to solid waste policy enforcement. Cascadia
developed a robust outreach effort to both collect missing
baseline data and provide technical assistance for
compliance. We've now gathered compliance and
demographic data on hundreds of businesses and have
facilitated the complex reporting needed to determine which
sectors and segments to focus our efforts on in the future.
FOOD WASTE PREVENTION AND FOOD RESCUE:
SPU's most recent food waste prevention project trains
hotel and event space staff to use a food waste tracker tool, created by Cascadia, to
document food waste observation data. This tool empowers event staff to track and
calculate the waste prevented —for example, after determining that one event wasted
2.8lbs of butter, staff at a Seattle hotel reduced the amount of butter set out in each
individual serving container at subsequent events to prevent dairy waste. The 2022
Food Rescue Bin Pilot focused on implementing a uniform, durable donation bin which
improved the quality and content of donated food; reduced cardboard, packaging, and
associated disposal costs; and improved employee awareness and engagement with
food donations. These efforts demonstrated the potential for better community
outcomes such as increased food donation while also reducing food and packaging
waste; our work was recently featurea on ring o.
Outcomes: Cascadia has reached over 15,000 Seattle businesses of all sizes and
sectors to reduce waste, prevent pollution, and save water and resources. Cascadia
has helped 615 businesses in Seattle register for the EnviroStars program and helped
217 complete the application and get recognized.
Cascadia's work since 2006 has helped SPU lower overall commercial waste
generation and increase the recycling rate. Commercial waste generation has
decreased 25%, while the commercial recycling rate went up from 51.7% in 2006 to
Cascadia outreach lead, Amy Lin,
supporting a Seattle business with solid
waste compliance during Targeted
Universalism outreach.
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CONSULTING CROUP
Cascadia Consulting Group, Inc. 13
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63% in 2023. Cascadia has conducted thousands of visits to help increase compliance
with SPU's solid waste policies.
BUSINESS WASTE REDUCTION OUTREACH I CITY OF SHORELINE 1 2023-
PRESENT
Cascadia is conducting outreach to food service businesses in Shoreline to sign them
up for compost service as part of a free compost incentive program. Our team will also
discuss other waste reduction measures during outreach visits, will collect information
about businesses to inform future outreach efforts, and will attempt to enlist more
business participation in the EnviroStars programs. We will visit at least 20-25 visits in
an effort to enroll up to six businesses in the free compost program, consistent with the
program's budget and goals. Our team will offer, in tandem with Recology, a free visual
waste audit and recommendations on how to divert waste from the landfill. We will offer
in -language outreach and print materials as needed. At the end of the project, our team
will furnish Shoreline with a final report featuring recommendations on possible
incentives and strategies to help food service establishments reduce waste and
increase diversion and will summarize the outputs from the site visits and highlight 2-3
exemplary case studies.
EASTSIDE WASTE PREVENTION AND REUSE CAMPAIGN I CITIES OF
KIRKLAND, REDMOND, BEL' EVUE, AND BOTHELL 12022
Cascadia supported the development and
implementation of a three-month
community -based social marketing (CBSM)
campaign to increase the number of
Eastside coffee shops accepting reusable
cups, increase the number of people using
reusable cups, and increase consistency
and frequency among people that already
use reusable cups. Using audience
research and coordination and Transcreated "Bring Your Own Cup" pledge card that participants signed
engagement with key stakeholder groups, to commit to using reusable cups. The pledge card also served as an
entry ticket in a raffle for prizes.
the project team focused in on promoting
bring your own cup (BYOC) practices at
coffee shops across the Eastside—which served to not only promote reusables, but
also offered the opportunity for participating coffee shops to build a collaborative
community environment and promote their own businesses.
The campaign included branding and outreach materials development, media
promotion, outreach to coffee shops across the four cities, in -person events, incentives
distribution, a campaign pledge, and a "passport" program. To evaluate the campaign's
:Firma el compromiso para recibir una herramienta de reutilizacionl•
Yo, , me
comprometo o unirme a la comunidod de Eastside y o elegir la reutilizacion.
Al firmar este compromise, acept :
Recorder traer mi
propia taza a las
cafeterias
Hacer qua la
reutilizacion forme
parte de mi vide diaria
pare ayudar a reducir
q�,�mv�ma los desechos
Compartir los esfuerzos
de reutilizacion de
Eastside con mis
amigos y familiares
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1144,40, CaNSULTIH4 GROUP
Cascadia Consulting Group, Inc. 14
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success, we built in evaluation checks, including three checkpoints with participating
coffee shop locations and pre and post surveys with pledge participants. Data from the
surveys showed that residents increased, in one way or another, their engagement with
BYOC by 54% after taking the pledge. In total, our team supported 14 outreach events
across the four cities —including five at partnering coffee shop locations, collected 686
pledges, and directly reached around 1,000 residents.
Project Scope
The project has four tasks:
TASK 1: PLANNING
Cascadia will begin Task 1 by working with the Cities to prioritize businesses for
outreach and technical assistance. During this task, Cascadia will host a planning kick-
off meeting to understand previous efforts in this area and gather any relevant data and
campaign assets the client may have. Cascadia will review current sector -based
demographic data and available hauler customer service data. Cascadia will also
perform desktop research to populate recruitment lists.
Cascadia will import these properties into an excel dashboard and will document the
specific outreach to be provided, materials to be delivered, and information to be
collected during the project.
Following client and consultant discussions and desktop research, Cascadia will finalize
the proposed technical assistance approach and develop campaign assets. Cascadia
will use client insights, businessowner feedback, and research and reflections from
previous projects to shape the technical assistance approach. Cascadia will suggest the
cadence and focus of each round of business outreach and the campaign assets
needed for successful outreach. Cascadia will create a site visit form to collect business
information and data needed for final reports and associated outreach scripts, FAQs
and internal training for all outreach staff. Cascadia will also test the outreach approach
with a small number of businesses and build in any relevant learnings to final assets
and approach before beginning the outreach in earnest.
Deliverables:
• Planning kick-off meeting including agenda in advance and detailed notes
following
• Detailed project plan including timeline and roles
• Priority business list containing up to 100 businesses
• Outreach script and site visit form, including training for outreach staff.
• Technical assistance assets which may include posters and signage, stickers, or
additional BMP tools to assist staff and business owners.
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comsuLrinc CROUP
Cascadia Consulting Group, Inc. 15
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Timeline:
March — June 2024
TASK 2: TECHNICAL ASSISTANCE
Technical assistance will focus on right -sizing waste service levels and providing
business staff with training and tools to better identify and separate recoverable
materials. To assess service levels, Cascadia will use service level data provided by
hauler and visual inspections of the businesses' garbage, recycling, and organics
containers. Based on these inspections and industry guidelines for how much recycling
and organics service businesses should have, Cascadia will recommend service level
changes and calculate the cost savings for reducing garbage service and increasing
organics service. The consultant will also educate businesses about the upcoming HB
1799-related requirements for organics collection and encourage businesses to
separate organics and subscribe to organics collection.
Cascadia estimates that interested businesses will be contacted and visited about 2-4
times during the project. Cascadia estimates that about 20% of businesses contacted
will move forward with some or all of the technical outreach offered. The outreach team
will attempt to complete as many tasks as possible during each visit based on the
businessowners time and interest. The outreach team will also attempt to connect with
the businessowner via preferred contact method (phone, email, in -person) as quickly
and often as possible to move the business through the technical assistance process.
The initial outreach visit will likely include an introduction of technical assistance offered
and, if possible, a visual inspection and assessment of current waste streams. The
second contact or visit will include information regarding service level recommendations
and cost savings estimates specific to the business. Next the outreach team will begin
setting up Slim Jim bins, signage, and additional tools including in -person and leave -
behind training materials. After additional service is set-up, the outreach team will be
available for the business based on their preferred method of contact to troubleshoot
issues and provide any additional tools or training needed. The outreach team will then
visit a final time to conduct a post -assistance visual assessment and document
information for project reporting.
As the outreach team interacts with businessowners that need support in a language
other than English, Cascadia will either send a multilingual outreach team member to
support (Spanish, Mandarin, Vietnamese, Japanese) utilize in-house interpretation
resources (all other languages) to best support them in accomplishing the project's
goals. The consultant will also make follow-up visits to troubleshoot issues arising,
continue staff education, and assess contamination levels.
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CONSULTING GROUP
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Deliverables:
• Recruitment and technical assistance outreach to up to 100 priority businesses in
the Cities of Maple Valley, Burien, and Tukwila.
• Continuous tracking of business outreach and interactions in the outreach
tracking spreadsheet.
Timeline
June 2024 — April 2025
TASK 3: EVALUATING PROJECT EFFECTIVENESS AND REPORTING
Cascadia will develop an outreach dashboard in excel that will be used and updated
from start to finish during the project. The outreach dashboard will include detailed
business information, all grant -mandated performance metrics, and space for detailed
ongoing visitation notes. The outreach team will use site visit forms to document
information and data in the field which will be inputted into the dashboard after the
outreach visit.
To measure the effectiveness of the technical assistance, Cascadia will calculate and
report the following statistics. Cascadia will percentages of contamination on visual
inspections. Cascadia and the Cities will determine definitions for "high" contamination
before technical assistance outreach begins.
Quarterly reporting:
• # of businesses provided technical assistance
• # of businesses receiving technical assistance that started organics service
• # and types of materials provided to businesses
• # of businesses that received Slim Jim compost bin
• % increase of organics service levels
• % decrease in # of containers with "high" contamination
• % increase in # of containers with "no" contamination
At the end of the project, Cascadia will deliver a final project summary report
summarizing work completed, methodology, the grant -mandated performance metrics
listed above, lessons learned and recommendations for next steps. Cascadia will also
provide an updated outreach dashboard of all properties on the recruitment list and
relevant details and metrics pertaining to the properties visited.
Deliverables:
• Custom Excel outreach dashboard that will be updated throughout the project
and packaged for the client at the close of the project.
• Final summary report including up to two rounds of review by client team.
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Cascadia Consulting Group, Inc. 17
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Timeline
May — June 2025
TASK 4: PROJECT MANAGEMENT
Cascadia will host monthly client meetings and every -other -week internal outreach team
meetings. Cascadia will also produce monthly invoices and activity reports each month
throughout the life of the project, in addition to quarterly reports.
Deliverables:
• Monthly client meetings
• Quarterly reports
• Monthly invoice and progress report
Timeline
March 2024 — June 2025
PROJECT BUDGET
The estimated budget will be $100,000.
1.
Planning
$15,600
2.
Technical Assistance
$65,100
3.
Reporting
$6,800
4.
Project Management
$12,500
Total Project Budget
$100,000
C ASCADIA
CONSULTING GROUP
Cascadia Consulting Group, Inc. 18
38