HomeMy WebLinkAboutOrd 1688 - Cable System Maintenance Franchise with Telecommunications Inc
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Washington
Ordinance No. 16 9 8
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
TUKWILA, WASHINGTON, GRANTING A NON EXCLUSIVE
FRANCHISE TO TELECOMMUNICATIONS, INC. OF SEATTLE
FOR THE CONSTRUCTION, OPERATION, AND
MAINTENANCE OF A CABLE SYSTEM WITHIN THE CITY
LIMITS, PROVIDING FOR SEVERABILITY, AND
ESTABLISHING AN EFFECTIVE DATE.
WHEREAS, the City of Tukwila is authorized to grant nonexclusive franchises for the
operation of cable systems within the City rights -of -way; and
WHEREAS, Telecommunications, Incorporated of Seattle has applied for such a franchise
to construct, operate, and maintain a cable system within the jurisdictional boundaries of
Tukwila; and
WHEREAS, the City has conducted a Community Needs Assessment to determine how
such a franchise can best address the existing cable services needs for public access, education,
and government within the City; and
WHEREAS, a public hearing has been conducted in accordance with the Master Cable
Ordinance (Section 4), during which any and all interested parties were allowed to provide
statements regarding the grant of the franchise rights contained herein; and
WHEREAS, the terms, conditions, and obligations provided herein are necessary to protect
the safety and welfare of the citizens of Tukwila and provide for the cable services needs of the
community;
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF TUKWILA,
WASHINGTON, HEREBY ORDAINS AS FOLLOWS:
Section 1: Purvose.
This Ordinance, shall establish a non exclusive Franchise, which constitutes an agreement
between the City of Tukwila (hereinafter the "City and TCI Seattle, Inc. (hereinafter the
"Operator The Operator agrees to construct, maintain, and operate a cable television system for
the distribution of television and other electronic signals pursuant to the terms of this Franchise.
The City agrees to grant the Operator all necessary rights and privileges to use public rights of way
necessary for a cable television system. This agreement shall, as of its effective date, supersede and
replace all existing franchises previously granted by the City of Tukwila to the Operator or any of
its predecessors, subsidiaries or affiliated companies, and shall incorporate all provisions of
Ordinance /68Z, the Master Ordinance, which is hereby made a part of this ordinance by this
reference.
Section 2: Length of Franchise.
The length of this Franchise shall be for a term of fifteen (15) years from
through midnight a?
Section 9
Sec tion 3 Service Area.
The Operator's service area shall be the entire incorporated area of the City of Tukwila, in its
present incorporated form or in any later reorganized, consolidated, enlarged, or re- incorporated
form.
Page 1
Section 4: Franchise Fee.
The Operator shall pay to the City quarterly, on or before the thirtieth (30th) day of each
January, April, July and October, a sum equal to five percent (5%) or greater of gross revenues, for
the preceding three calendar months, as defined in Ordinance 4, g? Revenues that are derived
as a portion of a national or regional service shall be computed on a per subscriber basis if such
determination cannot be achieved by other means.
The City may raise the franchise fee, if so permitted by Federal and State law. Prior to
implementation of any increase in franchise fees the Operator may request a public hearing by the
City Council to discuss said increases. Following such a hearing the City Council may require the
implementation of such increase in accordance with the provisions of this Ordinance.
(a) Late Payment. Any quarterly franchise fee not paid by the Operator within thirty (30)
days of the end of a quarter shall bear interest at the rate of twelve percent (12 per annum
or whatever maximum amount is allowed under State law, whichever is greater, from the due
date until paid.
(b) Financial Reports. Each franchise fee payment shall be accompanied by a financial report
on a form provided by the City showing the basis for the Operator's computation and
separately indicating revenues received by the Operator within the City from basic service,
pay TV service, other applicable sources of revenue, and such other information directly
related to confirming the amount of the Operator's gross revenues as may be reasonably
required by the City.
(c) Audit bv The City shall have the right, upon reasonable notice or no less than two
(2) working days, to inspect the books and records of the Operator during normal business
hours, for the purpose of ascertaining the actual gross revenues collected by the Operator. In
the event that such audit discloses a discrepancy of more than ten percent (10 between the
financial report submitted by the Operator with a quarterly payment and the actual gross
revenues collected by the Operator, the Operator agrees to pay to the City the costs of such
audit. In the event that such audit results in a determination that additional franchise fees are
due the City, the Operator further agrees to pay any additional franchise fees plus interest as
required for late payment on such additional franchise fees, computed from the date on which
such additional franchise fees were due and payable.
(d) Non waiver. Acceptance of any franchise fee payment by the City shall not be construed
as an agreement by the City that the franchise fee paid is in fact the correct amount, nor shall
acceptance of payment by the City be construed as a release or waiver of any claim the City
may have for further or additional sums payable under the provisions of this Ordinance.
(e) Taxes. Nothing in this Section shall limit the Operator's obligation to pay applicable local,
State, or Federal taxes.
Section 5: Future Provisions
The City and the Operator acknowledge that the City should be provided with a cable
system that has at least the same general capabilities and capacity as those provided other cities
served by the Operator in the King- Pierce Snohomish County area of the State of Washington.
The City may, at its discretion, require that the Operator provide such interactive services as
addressability, security, computer interaction, banking, shopping, voice and data transmission,
High Definition Television (HDTV), fiber optic and other such features, as well as upgrades
capable of carrying at least fifty-four (54) channels, within twenty-four (24) months of any of the
following occurrences:
Provision by the Operator of any of the same services identified above to a preponderance
of the system;
(a) Within the City of Seattle system; or,
(b) Within any community adjacent to Tukwila; or,
(c) In forty percent (40 of the municipalities in the King, Pierce, and Snohomish Counties.
Notwithstanding the above, the Operator shall complete the upgrade to fifty-four (54)
channels, provide the facilities in Section 8 Regional Public Access, and have the capability of
implementing these enhanced services within forty-eight (48) months from the effective date of
this franchise.
Prior to implementation of any such service, the Operator may request a public hearing by
the City Council, to discuss the benefits of said features to the citizens of the City. Upon a
finding by the City Council that such features are reasonably required to meet community needs,
taking into consideration the expense of providing such services and the potential costs to
Page 2
subscribers, the City Council may require the implementation of such features in accord with the
provisions of this agreement. If the Council deem it necessary, it may, at its own option by a
majority vote, extend the time requirements established in this section.
Section 6: Access Channels
Upon completion of the upgrade conditions the City shall be provided with three (3) access
channels, one of which shall be capable of broadcasting live from City Hall. The City may
initially share a common public access channel with other communities, however, the City may
elect, at its option, to provide programming over an individual public access channel for the
City's sole use.
Additional channels over and above the three (3) designated channels shall be made
available for Public access, Education and Government (PEG) or City purposes when any of the
three (3) designated channels is in use for access purposes with programming during fifty
percent (50 of the hours between 10:00 a.m. and 10:00 p.m., during any consecutive ten (10)
week period. The Operator shall, within six (6) months following a request by the City, subject to
the restrictions above, provide another designated access channel for this purpose.
The Operator shall continue to provide additional channels under the same conditions
described above. Programming on additional channels shall be distinct and non repetitive of the
previous channel. If additional channels are designated for community use, but, after one year,
such channel(s) are not utilized at least twenty -five percent (25 of the hours between 10:00 a.m.
and 10:00 p.m. with programming, the access users will, within six (6) months of receiving
written notice from the Operator, group their programming into one contiguous block of time of
their choosing. The remaining broadcast time on such channel shall then revert to the Operator
for its unrestricted use within the terms and conditions of this ordinance.
Contributions to PEG access will not be considered in lieu of a franchise fee or other
obligations to the City.
Section 7: Government Access Equivment
The Operator shall provide, maintain, and install the necessary equipment for local
government cablecasting within twelve (12) months of a request of the City, unless extended by
mutual written agreement. Such equipment shall not be less in quantity nor equivalent quality
than those listed in Appendix A, and all pieces shall be in new or like new condition.
Section 8: Regional Public Access
The Operator, upon completion of the upgrade or by the expiration of the forty-eight (48)
month period as prescribed in Section 5 Future Provisions, shall provide, maintain and operate a
regional public access studio to serve South King County at a location mutually agreeable to all
parties. Such facilities shall be subject to approval by the City as suitable. Such approval shall
not be unreasonably withheld.
Section 9: Institutional Networks
Upon completion of the cable system upgrade the Operator's system shall have the capability
of bi- directional Institutional Networks for educational and public safety communications. An
entity desiring activation of such feature(s) will provide the City Council demonstrated need of
such use.
Prior to implementation of any such service the Operator may request a public hearing by
the City Council, to discuss the benefits of said features to the citizens of the City. Upon a
finding by the City Council that such features are reasonably required to meet community needs,
taking into consideration the expense of providing such services and the potential costs to
subscribers, the City Council may require the implementation of such features in accord with the
provisions of this agreement.
Section 10: Emergency Override
Upon completion of the system upgrade subject to the conditions of Section F5, Future
Provisions the Operator shall make provisions for an emergency alert system. The Operator shall
establish a process which will provide a character generated scroll and will make its best effort to
furnish a voice override notifying viewers and listeners of an emergency. Subject to Federal and
State laws and regional planning authorities, control of these emergency override facilities shall
be the responsibility of the City. The City shall hold Operator, its agents, employees, officers,
and assigns harmless from any claims arising out of the emergency use of its transmitting
Page 3
facilities by the City. The City, at its option may elect to share this service with adjoining
communities.
Section 11: Emergency Power
Operator shall provide a standby power system to automatically activate equipment at the
headend and hubs, if applicable, in event of a primary electrical failure.
Section 12: Coverage.
The City shall be provided with cable television service in the entire Franchise area. If such a
condition does not now exist, the Operator shall complete such wiring and be in a position to offer
cable reception to all residents within twelve (12) months from the grant of the Franchise. Areas
subsequently annexed shall be provided with cable availability within twelve (12) months, subject
to the terms in Section F14 Extraordinary Installation.
Section 13: Cable Availability
Cable service shall not be denied to any group of potential residential cable subscribers
because of the income of the residents of the local area in which such group resides.
Section 14: Extraordinary Installation
All residents requesting cable service and living within one hundred fifty (150) feet of existing
cable distribution lines shall have the cable installed at the prevailing published installation rate.
In the event a request is made for service and the residence is more than one hundred fifty
(150) feet from an existing cable distribution line, such installation shall be completed on a time
and material cost basis for that portion of the service line extending beyond one hundred fifty (150)
feet.
Section 15: Distribution Line Extension Charges
Cable Service shall be available to all residents within the City provided there are at least
thirty five (35) dwelling units per street mile.
In the event a request is made for service by a resident(s) living in an area not meeting such
criteria, the Operator shall enter into a contractual agreement with the resident(s) requesting
service wherein the Operator shall be reimbursed for its construction costs. Whenever any
subsequent subscriber who did not contribute to the original cost of the extension connects to the
extended distribution service line, that subscriber shall pay his /her pro rata share directly to the
Operator prior to obtaining cable service. The Operator shall then promptly tender such payment
to the original subscriber so long as the agreement remains in force.
Reimbursement shall be calculated on a front foot basis as a percentage of the total cost of the
service line extension. Reimbursements shall be made to the original subscriber for a period of up
to five (5) years or to the point when the Operator has recovered its incremental costs to construct
the distribution service line.
The Operator may, at its option, record its contractual agreement with the original subscriber
in the office of the King County Recorder prior to the time any subsequent subscriber connects to
the extended service line.
Section 16: Public Buildings.
The Operator shall provide without charge for installation or monthly rate, basic service, one
outlet, and converter, if needed, at such public buildings and schools as specified in Appendix "B"
and "C" as well as other such buildings that may be constructed during the period of the Franchise
that are passed by cable and within one hundred fifty (150) feet of the trunk or distribution system.
Section 17: Penalties.
The City shall notify the Operator in writing stating the nature of a perceived deficiency in the
operation of the cable system and setting forth the time the Operator will be allowed to rectify such
alleged improper condition. The Operator may request an extension of time if construction is
suspended or delayed by the City, or where unusual weather, acts of God (e.g. earthquakes, floods,
etc.), extraordinary acts of third parties, or other circumstances which are reasonably beyond the
control of the Operator, delay progress.
Page 4
The Operator shall not, through its own actions or inactions, substantially contribute to the
delay and the amount of time allowed shall be reasonable as determined by the City. The
extension of time in any case should not be less than the extent of the actual delay experienced by
the Operator in such cases where the City finds that the delay was beyond the control of the
Operator.
Failure of the Operator to correct these deficiencies, except in those circumstances cited above,
may result in the City calling a hearing to determine if penalties should be imposed upon the
Operator or if a material violation of the franchise has occurred.
If, following such hearing, it is determined by the City Council that the Operator has failed to
comply with the schedule set forth in the Franchise, monetary penalties shall be imposed as set
forth below for each day beyond thirty (30) days that the Operator has not fulfilled the
requirement(s) for:
a. Upgrade improvements and regional PEG facilities required by Section 5 Future
Provisions and Section 8 Regional Public Access, $200.00 per day;
b. Equipment and channels committed by the Operator to the City for access purposes as
well as I -Net activation. Sections 6 Access Channels; 7 Government Access Ea_ uipment and 9
Institutional Networks, $200.00 per day; or,
c. Coverage of annexed areas where such is not completed as required by Section 12
Coverage, $200.00 per day.
Any late payment of these penalties shall be subject to the provisions of Section 4 Franchise
Fee, subsection (a) Late Payment, contained herein.
Monetary penalties may be assessed retroactive to the date that notification was, provided to
the Operator in such cases where the Operator has been non responsive in correcting the situation
or in the case of flagrant violations.
Termination of the Franchise pursuant to the procedure outlined in Section 32 Removal
Abandonment of Property of Franchisee of Ordinance No.M27 may be imposed for any violation
of one or more of the above listed items. The Operator and the City agree that any of the above
described violations, unless excused, or not corrected by the Operator within the time allotted,
shall constitute failure to comply with a material provision of the Franchise.
No penalty, bond, forfeiture, or termination shall be imposed for delays where such delays are the
result of causes beyond the reasonable control and /or without substantial fault or negligence of
the Operator, as reasonably determined by the City.
Section 18: Independent Contractors.
This agreement shall not be construed to provide that the Operator is the agent or legal
representative of the City for any purpose whatsoever. The Operator is not granted any express or
implied right or authority to assume or create any obligation or responsibility on behalf of or in the
name of the City or to bind the City in any manner or thing whatsoever.
Section 19: Entire Agreement.
This agreement, including the Master Cable Ordinance and exhibits that are attached hereto
and incorporated herein by reference represents all of the covenants, promises, agreements, and
conditions, both oral and written, between the parties. However, the City reserves the right to
waive any of these sections without affecting the applicability of other sections not so specifically
waived. Waiver of any Franchise requirement or Ordinance Sections by the City shall be in writing
in order to be effective.
Section 20: Successors or Assigns.
This Franchise Agreement, including all addenda, and the City's Master Cable Ordinance shall
be binding on the Operator, its heirs, successors, and assigns.
Section 21: Acceptance.
This grant of Franchise and its terms and provisions shall be accepted by the Operator by the
submission of a written instrument, executed and sworn to by a corporate officer of the Operator
before a Notary Public, and filed with the City Clerk within sixty (60) days after the effective date
of this Franchise. Such instrument shall evidence the unconditional acceptance of this Franchise
and the promise to comply with and abide by all its provisions, terms and conditions.
Page 5
Section 22: Effective Date.
This Ordinance shall take effect five (5) days from the date of publication, following adoption
by City Council. The Franchise granted by this Ordinance shall not become effective until the
Operator files written acceptance thereof.
Section 23: Severability.
Each section, subsection or other portion of this Ordinance shall be severable and the
invalidity of any section, subsection, or other portion shall not invalidate the remainder.
Section 24: Notice.
Written notices shall be deemed to have been duly served if delivered in person to the
individual or entity for whom it was intended, or if delivered at or sent by registered or certified
United States mail to the last business address known to the party who gives the notice.
All notices and requests shall be addressed to the City of Tukwila and the Operator as
follows:
CITY: City Clerk
City of Tukwila
6200 Southcenter Blvd.
Tukwila, WA 98188
OPERATOR: TCI Seattle, Inc.
15241 Pacific Hwy. S.
Seattle, WA 98188
ADDITIONAL NOTICE: TCI of Washington, Inc.
Attn: Legal Department
P.O. Box 5630
Terminal Annex
Denver, CO 80217
PASSED BY THE CITY COUNCL OF THE CITY OF TUKWILA, WASHINGTON, at a
Regular Meeting thereof this 2 day of ,1994.
\*I "144_ ,u).
Jo W. Rants, Mayor
ATTEST /AUTHENTICATED:
ne E. Cantu, City Clerk
APPROVED AS TO FORM:
By
Office of the City Attorney
FILED WITH THE CITY CLERK: /c
PASSED BY THE CITY COUNCIL: //9 k
PUBLISHED: .28- qi 9
EFFECTIVE DATE: 2-.2- yy
ORDINANCE NO.: g g
franchis.doc
Page 6
Tukwila Access Equipment APPENDIX A
In accordance with Section F7 Government Access Equipment the
following equipment or its equivalent will be supplied by the Operator.
Quantity Description of Item
1 Texscan MSI —SG 4 -B Character Generator
3 Panasonic CCD Two -Color Chip Cameras
3 Telco Remote Camera Control Systems
1 Amega 3000 Computer System with Omni Link and
Video Toaster
2 Panasonic AG 8350 SVHS 1/2" Recording Decks
1 Shure Audio Microphone System
10 Lavalier Microphones
3 12" Color Monitors
1 19" Color Monitor
2 Panasonic AG460 1/2" SVHS Cameras
2 LTM 4 Pepper 420 Light Kits (with accessories)
2 Bogen 3062 Video Tripods (w/3066 fluid head)
2 Tripod Adaptors
20 1/2" 20 Minute Video Cassettes
20 1/2" 30 Minute Video Cassettes
20 1/2" 60 Minute Video Cassettes
Miscellaneous lighting system as required to
adequately allow for the video taping and broadcast of
City meetings in the existing City Council Chambers
Miscellaneous cable as required to complete the
wiring of the existing City Council Chambers.
Tukwila Public Buildings APPENDIX B
CITY HALL
6200 Southcenter Blvd.
Tukwila, WA 98188
COMMUNITY CENTER
4101 South 131st
Tukwila, WA 98188
DEPARTMENT. OF
COMMUNITY DEVELOPMENT
6300 Bldg.
Tukwila, WA 98188
FIRE STATION #52
5900 South 147th
Tukwila, WA 98188
FIRE STATION #53
12026 42nd South
Tukwila, WA 98188
George Long Maintenance Facility
14000 Interurban Ave. S.
Tukwila, WA 98188
FIRE STATION #54
4237 South 144th
Tukwila, WA 98188
FOSTER LIBRARY
4205 S. 142nd
Tukwila, WA 98188
POLICE INVESTIGATIONS
DIVISION
6300 Bldg.
Tukwila, WA 98188
PUBLIC WORKS ADMIN.
ENGINEERING
6300 Bldg.
Tukwila, WA 98188
TUKWILA LIBRARY
14475 59th S.
Tukwila, WA 98188
Foster Golf Links
13490 Interurban Ave.
Tukwila, WA 98188
The following buildings will be connected when economically and
technically feasible:
Fire Station #51, 444 Andover Park East, Tukwila, WA 98188
Minkler Maintenance Shops, 600 Minkler Blvd., Tukwila WA 98188
Tukwila Schools APPENDIX C
CASCADE VIEW ELEMENTARY SCHOOL
13601 32nd Avenue South
Tukwila, WA 98168
FOSTER HIGH SCHOOL
4242 South 144th Street
Tukwila, WA 98168
SHOWALTER MIDDLE SCHOOL
4628 South 144th Street
Tukwila, WA 98168
THORNDYKE ELEMENTARY SCHOOL
4415 South 150th Street
Tukwila, WA 98188
TUKWILA ELEMENTARY SCHOOL
5939 South 149th Street
Tukwila, WA 98188
Tukwila Survey Results APPENDIX D
Total Mailed 6.866 Total Responses 132 of Responses a
GENERAL INFORMATION
Do you now subscribe to cable television? Yes 87% No 13%
(132 responses)
How many hours a day do you watch T.V.? 20% 0 -2 48% 3 -5 32% 5+
(125 responses)
Most of my television watching is between the hours of:
14% 8 a.m. 5 p.m. 82% 5 p.m. Midnight Midnight 8 a.m.
(139 responses)
SUBSCRIBER INFORMATION
Please rate the following categories:
Good Fair Poor
Picture Quality 272Z 17%
(120 responses)
Telephone Answering 15% z1=Z 43%
(111 responses)
Response to Complaints 22% 33% 45%
(105 responses)
Billing Practices 46% 33% 21%
(114 responses)
Overall Service 30% 31%
(114 responses)
Programing Survey
Results of Random Sampling of Residences
8/10/90
Responding Interest as
Tempe of Programming Very Hiah to Somewhat High
News 90%
Sports 85%
Old Movies 79%
Weather 70%
Consumer Information 66%
Business 66%
Fine Arts 58%
Country 50%
Health 47%
Children's Programs 47%
Video Music 44%
Adult Education 42%
U.S. Congress Proceedings 39%
Local Bulletin Board 35%
Senior Citizens 32%
Local Advertisement 32%
Religious 20%
Spanish Language 6%
q i9j1/
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AT &T
Northwest Division AT &T Broadband
22025 30th Dr. SE
Bothell, WA 98021 -4444
July 29, 2002
Jane Cantu
City Clerk
City of Tukwila
6300 Southcenter Blvd
Tukwila, WA 98188
Dear Ms. Cantu:
In accordance with our franchise agreement with the City of Tukwila, please find
enclosed the franchise fee report for fees paid for second quarter of 2002. The
figures reported herein should be consistent with the franchise fee check you
received from our corporate office in Denver, Colorado. If you have any
questions about your franchise fee check or the attached report, please feel free to
contact me at (425) 398 -6051.
Sincerely,
a-.
Ann Svensson
Contracts Administrator, Franchising and Local Government Relations
Encl.
Cc: Janet L. Turpen, Regional Director of Franchising and Government
Relations, AT &T Broadband
Anne McMullen, Area Director, AT &T Broadband
Hans Hechtman, Area Manager, AT &T Broadband
Lon Hurd 3H Cable Communications Consultants
Recycled Paper
OPERATOR:
AT &T Broadband
22025 30th Drive SE
Bothell, WA 98021
Send to:
REVENUE SOURCE
Installation (Including Digital)
Less Refunds /Bad Debts
Plus Bad Debt Recovery
NET BAD DEBTS
TOTAL REVENUES
Franchise Fee Revenue
Adjustments*
TOTAL DUE CITY
3 -H Cable Communications Consultants
502 East Main Street
Auburn, WA 98002
FRANCHISE FEE PAYMENT WORKSHEET
Date: 7/24/2002
City of Tukwila
Period From 4/1/02 6/30/02
UNITS UNIT PRICE MONTHS IN GROSS FEE FRANCHISE YTD
(AVE OF PER) (EACH MO) PERIOD REVENUE FEE
179 $16.06 3 8,638.67 5 431.93 695.20
Rafe Card Nice
$13.10 Basic Cable Service 4,389 $10.94 3 144,040.48 5 7,202.02 14,387.76
$20.65 Expanded Cable Service* 4,021 $21.39 3 257,989.97 5 12,899.50 25,882.09
$12.50 Special Interest (Digital) 369 $30.96 3 34,274.41 5 1,713.72 3,345.87
$0.00 $4.99 Additional Outlet (Digital) 399 $0.00 3 0.00 5 0.00 0.00
114.99 HBO Customers 807
$14.99 Showtime Customers 688
$1325 Cinemax Customers 794
$1325 TMC Customers 787
sn.10 Starz! Customers 834
azo Encore Customers 1,398
Total Premium 5,310 $3.50 3 55,822.12 5 2,791.11 5,637.76
$3.99444.95 Pay-Per -View 754 $14.03 3 31,749.99 5 1,587.50 2,854.49
$1.85m5425 Standard Converters 71
$1.85ms425 Addressable Converters 422
$425 Digital Converters 1,513
$o.35 Remote Units 384
Total Equipment 2,390 $4.26 3 30,566.64 5 1,528.33 3,036.53
so.00 AT &TBI 0 $0.00 3 0.00 5 0.00 3,394.90
TOTAL SERVICE /INSTALL INCOME 563,082.28 5 28,154.11 59,234.60
Advertising Revenue 44,459.34 5 2,222.97 4,108.43
Shopping Services 10,166.39 5 508.32 991.21
S2.75 Guides 209 $4.00 3 2,506.12 5 125.31 234.21
Late Fees 3,348.00 167.40 279.60
Miscellaneous 4,101.34 5 205.07 409.42
TOTAL NON SUBSCRIBER INCOME 64,581.19 5 3,229.06 6,022.87
Title: Contracts Administrator
(22,556.04) 5 (1,127.80) (2,619.32)
0.00 5 0.00 0.00
(22,556.04) 5 (1,127.80) (2,619.32)
605,10743 5 30,255.37 62,638.15
29,318.09 5 1,465.90 2,912.61
0.00
634,425.52 5 31,721.28 65,550.75
EXPLANATORY NOTES:
All Standard Cable Bulk/Comm'l revenues are recorded in the Expanded Basic revenue category.
This includes revenue for Digital Additional Outlets as well as Bulk/Commercial Additional Outlets
The customer information is for Digital Additional Outlets only.
Authorized by
Prepared by Ann Svapsson
VIDEO REVENUE
Basic Cable Service
Expanded Basic Cable Service
Digital Service
Premium Services
Pay- Per -View
Guide Revenue
Bad Debt
Installation
Equipment Rental
Other Revenue
Franchise Fees/Utility Tax
Peg Fees
FCC Fees
Late Fees
Shopping Commissions
Advertising
TOTAL REVENUE
Franchise Fee Percentage
FRANCHISE FEE DUE
City of Tukwila
6300 Southcenter Blvd.
Tukwila, WA 98188
GL Number: 110029
Billing Area: 8498/3400/0040
Term: Quarterly NET
APRIL MAY JUNE
47,412.51 48,096.94 48,531.03
85,621.78 86,163.05 86,205.14
11,278.96 11,441.99 11,553.46
17,946.16 18,719.50 19,156.46
6,889.84 4,649.90 20,210.25
719.00 810.62 976.50
(7,296.93) (7,721.37) (7,537.74)
2,839.69 2,836.60 2,962.38
10, 05 3.01 10, 270.17 10, 243.46
1,716.52 1,204.13 703.82
9,624.13 9,804.09 9,889.87
0.00 0.00 0.00
158.59 158.72 159.56
1,146.00 1,083.00 1,119.00
3,199.71 4,167.28 2,799.40
12,763.66 13,939.31 17,756.37
204,072.63 205,623.93 224,728.96
204,072.63 205,623.93 224,728.96
5.00% 5.00% 5.00%
10,203.63 10,281.20 11,236.45
2 Quarter 2002
2" QTR TOTAL
144,040.48
257,989.97
34,274.41
55,822.12
31,749.99
2,506.12
(22,556.04)
8,638.67
30,566.64
3,624.47
29,318.09
0.00
476.87
3,348.00
10,166.39
44,459.34
634,425.52
634,425.52
5.00%
31,721.28
iS„aej& 4 t
AT &T Broadband
Washington Market 22025 30th Drive SE
Bothell, WA 98021 -4444
October 9, 2002
Sent Via US Mail
Jane Cantu
City Clerk
City of Tukwila
6300 Southcenter Blvd
Tukwila, WA 98188
RE: Performance Summary Report 3 Quarter 2002
Dear Ms. Cantu:
Enclosed please find the Performance Summary Report for 3 Quarter 2002. If you have
any questions about this report, please contact me at (425) 398 -6051.
Cordially,
a pt i c ..Nhe
Ann Svensson
Contracts Administrator
AT &T Broadband
Encl.
CC: Janet L. Turpen, Regional Director of Franchising and Government Relations,
AT &T Broadband
Anne McMullen, Area Director, AT &T Broadband
Lon Hurd 3H Cable Communications Consultants
Frank Iriarte, City of Tukwila
Hans Hechtman, Area Manager, AT &T Broadband
Recycled Paper
AT &T
AT &T Cable Services
Number of Calls Received
Average Speed of Answer
Average Handle Time (Includes talk and
wrap -up)
PERFORMANCE STANDARDS SUMMARY
Everett and Fife CaII Centers Combined Report*
Performance Standards Jul -02 Aug -02 Sep -02 Third -QTR
90% of Calls Answered within 30 seconds 1 90.80% 1 91.06% 1 88.29% 1 90.05%
3% or less Busy Signal I 0.01% I 0.50% .8% I 0.43%
397,190 485,336 511,537 1,394,063
0:26 0:35 0:58 0:39
300 303 291 298
Number of Calls Abandoned by Caller 10,483 15,524 18,509 44,516
7 -day Installation
(average days out) 3 3 3
Service CaII Responsiveness
(no picture resolved in 24 hours) 1 1 1
SUMMARY OF ORDINANCE NO. k
AN ORDINANCE OF THE CITY OF TUKWILA,
WASHINGTON, GRANTING A NON EXCLUSIVE FRANCHISE
TO TELECOMMUNICATIONS, INC. OF SEATTLE FOR THE
CONSTRUCTION, OPERATION, AND MAINTENANCE OF A
CABLE SYSTEM WITHIN THE CITY LIMITS, PROVIDING
FOR SEVERABILITY, AND ESTABLISHING AN EFFECTIVE
DATE.
On -14. cxst.4.ca ct 9 the City Council of the City of Tukwila passed
Ordinan N� 16 cW granting a non exclusive Franchise to Telecommunications,
Inc. of Seattle (TCI) to use public rights of way to construct, maintain and operate a cable
television system for the distribution of television and other electronic signals, providing for
severability and establishing an effective date.
The full text of this ordinance will be mailed without charge to anyone who submits a
written request to the City Clerk of the City of Tukwila for a copy of the text.
APPROVED by the City Council at its meeting of -vt- csek,.-t--1 q c V.
Published: Seattle Times, 1/28/94
(Jan E. Cantu, City Clerk