HomeMy WebLinkAboutWS 2025-07-21 Item 3A - Presentation - 2024-2025 Human Services Update
City of Tukwila
Thomas McLeod, Mayor
INFORMATIONAL MEMORANDUM
TO: City Council
BY: Stacy Hansen
Human Services Program Coordinator
CC: Brandon Miles
Strategic Initiative and Government Relations Director
DATE: July 14, 2025
SUBJECT: 2024 Human Services Program Overview
ISSUE
Human Services staff attend a City Council work session annually to share and discuss the
previous year’s data, program highlights, and current trends that impact Tukwila residents and
our non-profit partners.
BACKGROUND
When providing information and referrals to residents in the community, staff ask a variety of
demographics questions. Resident information is kept confidential. On a monthly basis, staff
collect, track, and analyze specific data points. Annually, we identify emerging needs and
service gaps based on specific information from residents, landlords and non-profit partners.
FINANCIAL IMPACT
This presentation is for discussion only, and there is no financial impact.
ATTACHMENTS
2024 Human Services Program Overview PowerPoint
2024 Human Services Infographic
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2024Human ServicesProgram Overview2
Human Services Program PrioritiesSupport Tukwila ResidentsRelational vs transactional; Serve with dignity, compassion, confidentiality, and equityRespond to RequestsStaff engage in calls, texts, emails, and in-person walk-ins with requests. Provide referrals.Provide Information & Referral, System Navigation, & Resource ConnectionStaff are not social workers, case managers or crisis responders. No in-home visits.Manage Internal Rental Assistance ProgramHB 1406 fundsCreate & Monitor 42 Non-Profit Contracts Including 5 grant-funded asylee housing contracts (2025)Manage Minor Home Repair ProgramHousing repairs for low-to-moderate income homeowners.Prioritize Diversity, Equity, & InclusionRemoving barriers such as language, transportation & accessibility. Staff are founding members of EPIC (Equity Policy Implementation Committee), continually seeking additional growth to best serve community. 3
2024 Funding PrioritiesContract Budget Allocation: $430,0003g Priorities03WELLNESS$123,54029%HOUSING$151,25035%FOOD SECURITY$51,237…SUPPORT FOR INDEPENDENCE$89,95921%CITY WATER/SEWER $7,0001%CONTINGENCY $7,0142%•Amount spent on each priority•% of Contract Budget•Human Services Funding Collaborative (onlyopportunity to apply for HS funds)•RFP process aligns with biennial City budget cycle•HS Advisory Board hours in review process to ensure funding recommendations align with community need*Same information for 2023-2024 two-year funding cycle4
Human Services Funding ProcessHow an Agency can Apply Only one way—Must apply with the Human Service Funding Collaborative/HSFCWhen to ApplyApplications open & close in spring every 2 years (next application opens spring 2026) Who Reviews Applications•Human Services Advisory Board reads all complete applications•Funding decisions are made as part of City’s biennial budget2024 Funding Process•In 2024, HS received 65 complete applications requesting $1.2M in funding •No increase in non-profit funding since 2019—current total is $433,000 annually5
2023-2024 Calls for Financial Assistance12395452709449157963232324050500100015002000250030003500HOUSING UTILITIES ALL CALLSSUPPORT HOURS202320245STAFF HOURS OF RESIDENT SUPPORT2023= 449 HOURS2024= 405 HOURS6
2024 Financial Assistance610424889173050100150200250300HOUSEHOLDS INDIVIDUALSRESIDENTS ASSISTED(unduplicated)20232024$100,474$90,869$0$20,000$40,000$60,000$80,000$100,000$120,000FINANCIAL ASSISTANCE (rent/utility)202320247
Minor Home Repair ProgramMinor Home Repair Program funded internally Fall 2025720232024Unduplicated Households14 12Number of Repairs 19 22Hours of Project Management451 405
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Asylee UpdatesHousing Provided:9Partnership with 5 Churches 9One City-Owned Home9White Tent at RPUMC9Hotel Stays Interurban Suites, Econo Lodge Tukwila Pantry $36,000 award for additional food resources (2025)HealthPoint Medical $50,000 award for unreimbursed medical appts (2025)* Funding from Department of Commerce8dgeTotal # of Bed Nightsjust under 50,0009
2025 Trends •Due to budget cuts, agencies prioritize families for financial assistance. As a result, single adults struggle to qualify for resources.•Cuts to flexible federal funding impact an agency’s ability to serve community. This creates waitlists for Tukwila residents.•Increasing funding to agencies does not increase their capacity. What additional funding DOES allow is for cities to pay a higher percentage of the true cost of services. •Reductions in federal funding for agencies will put additional demands on cities to help bridge the funding gap to preserve staffing, maintain levels of service, and reduce waitlists.910
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