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DocuSign Envelope ID: E0B3D4C5- 9003- 4A18- A350- 475309BE8BB1 <br />Revised 10-21 -2014 <br />5. PROGRAM SUPPORT COMMUNICATIONS <br />All program support communications from the USERs to DOL shall be directed through the DOL Client <br />Support, for contact information. The office contact for the USER shall be the primary contact for all <br />communications regarding: <br />• Installation and operations of DAPS; <br />• Registration process with SecureAccess Washington; <br />• Troubleshooting issues or problems that occur; <br />• User acceptance testing for system updates; <br />• Law enforcement questions; <br />• Processes for modifying, adding, terminating employees from Employee Access /Change Request <br />and /or general questions; <br />• Notification of system maintenance. <br />The Program Support for DOL is: <br />Department of Licensing <br />Data Licensing Contracts Unit <br />PO Box 2076 <br />Olympia, WA 98507 -2076 <br />Phone: 360 - 902 -3708 <br />FAX: 360 - 570 -4943 <br />E -Mail: dapscomm @dol.wa.gov <br />Mon -Fri. 8:OOam to 5:OOpm <br />6. DATA CLASSIFICATION DECLARATION <br />Data described in this data sharing Contract is assessed to be in the following data classification: <br />Confidential Information Requiring Special Handling <br />Confidential information requiring special handling is information that is specifically protected from <br />disclosure by law and for which: <br />a. Especially strict handling requirements are dictated, such as by statutes, regulations, or <br />Contracts. <br />b. Serious consequences could arise from unauthorized disclosure, such as threats to health and <br />safety, or legal sanctions. <br />7. ACCESS TO DATA <br />Method of Access Transfer <br />The data shall be provided by DOL using SecureAccess Washington. <br />Frequency of Data Exchange <br />Repetitive: Continual as needed basis. <br />Authorized Access to Data <br />Access to "Confidential" information is limited to individual agency staff and business partners who are <br />specifically authorized and who have a business need -to -know. As required by state law and federal <br />law. DSHS will receive Social Security Number data for the purpose of child support enforcement <br />completion of form (420 -206), available upon request. (See RCW 26.23.150 and 26.23.120) <br />8. DATA DISPOSITION <br />Using the Attachment D, Data Security Requirements, the Contractor shall comply with destruction of all <br />Data sets as described herein upon expiration or termination of this Contract, and shall retain no copies. <br />Data shall be destroyed so it cannot be recovered in any way. Contractor shall submit a completed <br />Attachment E, Destruction of Data, within fifteen (15) days of contract completion or termination. <br />If the Contractor is a govemment agency, and is exempt from the requirements of this section by statutes, <br />and the parties have mutually determined that return or destruction is not feasible. Contractor shall adhere <br />to its required retention schedule. <br />DAPS Use and Disclosure Contract Page 4 of 4 2/6/2015 <br />