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INFORMATIONAL MEMO <br />Page 2 <br />Services department has created an online dashboard within SharePoint for City <br />departments to track and measure issues and response times. This includes <br />acknowledgement of receipt from each City department with date and time trends, when <br />the issue closed out, requests by neighborhood, issue type, as well as the ability to <br />export reporting documents into Excel. <br />Staff was able to bring this online with no additional funding needed. Staff expects to <br />report back to the Committee during the second quarter of 2022 on Tukwila Works <br />usage, issue types and additional information. <br />RECOMMENDATION <br />Information only <br />44 https://tukwilawa.sharepoint.com/sites/mayorsoffice/cc/Council Agenda Items/Administrative Services/Tukwila Works Memo Final Draft.doc <br />