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TIS 2023-11-20 Item 2D - Agreement - Transportation Demand Management Outreach with Hopelink
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2023-11-20 Transportation and Infrastructure Services
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TIS 2023-11-20 Item 2D - Agreement - Transportation Demand Management Outreach with Hopelink
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11/16/2023 10:56:49 AM
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11/16/2023 10:43:07 AM
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Council Committees
Committees Date (mm/dd/yy)
11/20/23
Committee Name
Transportation and Infrastructure Services 2021-Present
Record Type
Agenda Packet
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City of Tukwila <br />6200 Southcenter Boulevard, Tukwila WA 98188 <br />Agreement Number: <br />o Create new outreach opportunities tailored for the region to better serve South King <br />County. Assist in ensuring the reduced fare ORCA options are included in all education <br />and outreach opportunities. This can include partnering with Public Health/ORCA LIFT <br />and utilizing King County Metro resources such as Neighborhood Pop-up and the <br />reduced fare portal. <br />o Engage with youth to encourage transit ridership with the new fare -free policies. <br />o All events will be done in accordance with local health guidelines regarding in -person <br />engagement. <br />o Create individualized transportation/mobility plans during outreach that allow <br />individuals to better utilize transportation in the community. <br />o When technology is available, leverage the One-Call/One-Click platform to support <br />multimodal trip planning and eligibility determination. <br />• Collateral Creation: in partnership with Tukwila staff, develop collateral materials such as <br />brochures and flyers to support transportation education. <br />o Include a Social Media Toolkit that can be used for cross promotion and engagement. <br />• Administer a simple transportation survey during in -person and virtual outreach. <br />o Encourage survey completion at outreach events and perform any data entry for <br />completed paper surveys. <br />o Conduct follow up phone calls on transportation resources with reward program <br />participants that do not provide an email address. Phone calls to be completed within <br />30 days of receiving the list from Tukwila staff. <br />o Note: Tukwila staff is responsible for the survey creation and translation into top <br />languages. <br />• Distribute rewards/incentives (such as ORCA cards) to the South King County Community. <br />This will be designed to help connect individuals with transit fare that best suits their <br />needs. This includes connecting individuals to reduced fare options, reduced fare portal or <br />an agency that can assist in enrolling them in the right transit fare. <br />o ORCA Cards will be provided by the City of Tukwila. <br />• Pilot additional programs as they arise including but not limited to Community <br />Transportation Navigators and working with Hopelink's One-Call/One-Click Platform. <br />• Participate in local stakeholder groups to share information and promote TDM practices. <br />• Implement additional TDM approaches as appropriate. <br />Deliverables <br />This project will have the following deliverables: <br />CA Reviewed May 2020 <br />Page 2 of 4 <br />73 <br />
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