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D.2 INSTALLATION & KICKOFF <br />D.2.A SOFTWARE INSTALLATION <br />The Implementation Specialist will assist the System Administrator with downloading the LucityAM <br />Installation Components (current version with latest service pack) from the Lucity Support Center web <br />site, and following instructions provided in the Install Manual. <br />Our assumption is the System Administrator will complete related Installation activities, including: <br />• Establishing multiple environments for testing/training, production, and backup/recovery <br />• Using User Import tool in Lucity Security to import users into LucityAM, and associate users to <br />Windows Login accounts <br />• Using Lucity Security to set controls for user access and assign group/role permissions for <br />various LucityAM functions <br />• Performing system -level testing (to ensure satisfactory performance) and performance tuning <br />actions (if necessary) <br />D.2.B PROJECT KICKOFF <br />A Kickoff Meeting will be held to transfer knowledge between Project Team members, gather <br />information, and set the stage for subsequent tasks. An outline of the expected Kickoff Meeting <br />activities follows. <br />• LucityAM Software Demonstration <br />— Present functional overview — typical user workflows for inspections, work orders, etc. <br />and "out of the box" capabilities including reporting (standard templates and ad hoc), <br />GIS integration, and data interfaces <br />— Review default "Work Flow Setup" data, UI templates (dashboards and data <br />forms/views), and default user groups/roles <br />• Functional Groups <br />— Identify each distinct Functional Group's place (Department, Division, etc.) within the <br />organizational structure of the City <br />- Confirm with each Group Administrator those persons assigned to serve as Group SMEs <br />for AMS configuration <br />- Examine current basic business processes of each Group with associated data, reporting, <br />and integration requirements <br />— Review with each Group their Work Flow Setup spreadsheet with default data — <br />spreadsheet to be completed by the City <br />• GIS and IT <br />- Discuss completed Installation task and related activities, and identify needed actions <br />prior to initiation of Configuration — GIS <br />• Access <br />- Verify Implementation Lead has access into installed LucityAM <br />• Project Plan <br />- Confirm Project Team and Functional Groups <br />- Discuss what is expected of Project Team members throughout project <br />- Review schedule, and discuss how LucityAM will "go -live" <br />18 <br />