FIN 2018-09-18 Item 2B - Budget - 2019-2020 Biennial Budget: Technology & Innovation Services

Browse Search

• Upgraded all on-premise server operating systems form Windows Server 2003 to a supported version of windows server to reduce security risk. Strategic Goal 1, 4 & 5. • Implemented phase 1 GIS Single Source addressing to ensure that the City has one complete source for all addresses in the City in a single repository. Strategic Goal 1, 4 & 5. • Created departmental user mappings to ensure we are delivering the right capabilities for the users. Strategic Goal 4. • Implemented One Drive and SharePoint workloads for Office 365 to support a mobile workforce and increased computing security. Strategic Goal 4. • Deployed new Cisco appliance for data encryption between the City and the Washington State Patrol to allow for delivery of secure criminal justice data to the City. Strategic Goal 4. • Hired and established a Police records management system competency to ensure successful implementation of a modern records management system. Strategic Goal 4. • Implemented express route for City access to cloud applications. Strategic Goal 4. • Migrated all city backups to Azure cloud backup services to reduce data center costs, satisfy federal and state out of region storage requirements which increases the ability to recover systems in the event of a disaster. Strategic Goal 4 • Deployed a new email archive system to support public records requests. Strategic Goal 4. • Modernized network infrastructure aged and out of support hardware. Strategic Goal 4. • Completed proof of concept for Tukwila Public WIFI, planning phase 1 and 2 of expanded the service. Strategic Goal 1. • Partnered with Tukwila School to launch a City of Tukwila Digital Academy which graduated its 1st class in the area of techniques for basic software development. Strategic Goal 2. • Formalized and implemented sourced help desk model for 1 and 2 level work and move core team to level 3 support and one on one support for the departments. Strategic Goal 4. • Refreshed aging computing technology through lease agreements. Strategic Goal 4. • Moved video evidence off premises to the Taser cloud for both in-car and body camera systems. Strategic Goal 1 & 4. • Established Service Level Agreements for response to tickets. Strategic Goal 4. • Connected at least four City of Tukwila applications to our GIS addressing service providing one source for addressing, mapping, and location data for City of Tukwila employees and citizens. Strategic Goal 4. • Enhance infrastructure security services. Strategic Goal 4. 30