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ii. Countywide, the County will have a total of not less than 6 ACOs <br />(Full -Time Equivalent employees) on staff to maximize the ability of <br />the County to staff all Control Districts notwithstanding vacation, <br />sick -leave, and other absences, and to respond to high workload areas <br />on a day-to-day basis. While the Parties recognize that the County <br />may at times not be able to staff all Control Districts as proposed <br />given unscheduled sick leave or vacancies, the County will make its <br />best efforts to establish regular hourly schedules and vacations for <br />ACOs in order to minimize any such gaps in coverage. In the event of <br />extended absences among the 6 ACOs, the County will re -allocate <br />remaining ACOs as practicable in order to balance the hours of service <br />available in each Control District. In the event of ACO absences (for <br />any causes and whether or not such absences are extended as a result <br />of vacancies or other issues), the first priority in allocating ACOs shall <br />be to ensure there is an ACO assigned in each Control District during <br />Regular ACO Service Hours. <br />b. Control District boundaries have been designed to balance work load, <br />correspond to jurisdictional boundaries and facilitate expedient <br />transportation access across each district. The County will arrange a location <br />for an Animal Control vehicle to be stationed ovemight in Control Districts <br />("host sites") in order to facilitate service and travel time improvements or <br />efficiencies. <br />c. The County will use its best efforts to ensure that High Priority Calls are <br />responded to by an ACO during Regular ACO Service Hours on the day <br />such call is received. The County shall retain full discretion as to the order in <br />which High Priority calls are responded. High Priority Calls include those <br />calls that pose anemergent danger to the community, including: <br />1. Emergent animal bite, <br />2. Emergent vicious dog, <br />3. Emergent injured animal, <br />4. Police assist calls— (police officer on scene requesting assistance <br />from an ACO), <br />5. Emergent loose livestock or other loose or deceased animal that <br />poses a potential danger to the community, and <br />6. Emergent animal cruelty. <br />d. Lower priority calls include all calls that are not High Priority Calls. These <br />calls will be responded to by the call center staff over the telephone, referral <br />to other resources, or by dispatching of an ACO as necessary or available, all <br />as determined necessary and appropriate in the sole discretion of the <br />Document Dated 5-29-12 <br />19 <br />